[Federal Register: June 1, 2004 (Volume 69, Number 105)]
[Notices]
[Page 30961-30962]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr01jn04-128]
-----------------------------------------------------------------------
DEPARTMENT OF JUSTICE
Bureau of Alcohol, Tobacco, Firearms and Explosives
Agency Information Collection Activities: Proposed Collection;
Comments Requested
ACTION: 60-day notice of information collection under review: customer
satisfaction surveys.
-----------------------------------------------------------------------
The Department of Justice (DOJ), Bureau of Alcohol, Tobacco,
Firearms and Explosives (ATF), has submitted the following information
collection request to the Office of Management and Budget (OMB) for
review and approval in accordance with the Paperwork Reduction Act of
1995. The proposed information collection is published to obtain
comments from the public and affected agencies. Comments are encouraged
and will be accepted for ``sixty days'' until August 2, 2004. This
process is conducted in accordance with 5 CFR 1320.10.
If you have comments especially on the estimated public burden or
associated response time, suggestions, or need a copy of the proposed
information collection instrument with instructions or additional
information, please contact Cindy Glade, Arson and Explosives Programs
Division, Suite 710, 800 K Street, NW., Washington, DC 20001.
Written comments and suggestions from the public and affected
agencies concerning the proposed collection of information are
encouraged. Your comments should address one or more of the following
four points:
--Evaluate whether the proposed collection of information is necessary
for the proper performance of the functions of the agency, including
whether the information will have practical utility;
--Evaluate the accuracy of the agencies estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used;
--Enhance the quality, utility, and clarity of the information to be
collected; and
--Minimize the burden of the collection of information on those who are
to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submission of responses.
[[Page 30962]]
Overview of This Information Collection
(1) Type of Information Collection: Extension of a currently
approved collection.
(2) Title of the Form/Collection: Customer Satisfaction Surveys.
(3) Agency form number, if any, and the applicable component of the
Department of Justice sponsoring the collection: Form Number: None.
Bureau of Alcohol, Tobacco, Firearms and Explosives.
(4) Affected public who will be asked or required to respond, as
well as a brief abstract: Primary: State, Local or Tribal Government.
Other: None. The Arson and Explosives Programs Division (AEPD) of the
Bureau of Alcohol, Tobacco, Firearms and Explosives had program-
specific customer satisfaction surveys developed to more effectively
capture customer perception/satisfaction of services. AEPD's strategy
is based on a commitment to provide the kind of customer service that
will better accomplish ATF's mission.
(5) An estimate of the total number of respondents and the amount
of time estimated for an average respondent to respond: It is estimated
that 500 respondents will complete a 15 minute survey.
(6) An estimate of the total public burden (in hours) associated
with the collection: There are an estimated 125 annual total burden
hours associated with this collection.
If additional information is required contact: Brenda E. Dyer,
Deputy Clearance Officer, United States Department of Justice, Justice
Management Division, Policy and Planning Staff, Patrick Henry Building,
Suite 1600, 601 D Street NW., Washington, DC 20530.
Dated: May 24, 2004.
Brenda E. Dyer,
Department Deputy Clearance Officer, Department of Justice.
[FR Doc. 04-12190 Filed 5-28-04; 8:45 am]