[Federal Register: March 3, 2004 (Volume 69, Number 42)]
[Notices]               
[Page 9996-9997]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr03mr04-37]                         

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DEPARTMENT OF COMMERCE

 
Submission for OMB Review; Comment Request

    DOC has submitted to the Office of Management and Budget (OMB) for 
clearance the following proposal for collection of information under 
the provisions of the Paperwork Reduction Act (44 U.S.C. chapter 35).
    Agency: Bureau of Economic Analysis.
    Title: BEA Customer Satisfaction Survey.
    Form Numbers(s): Not applicable.
    Agency Approval Number: None.
    Type of Request: Reinstatement.
    Burden: 125 hours.
    Number of Respondents: 500.
    Average Hours Per Response: 15 minutes.
    Needs and Uses: The Bureau of Economic Analysis (BEA) would like to 
conduct a Customer Satisfaction Survey to obtain feedback from 
customers on the quality of BEA products and services. The results of 
the information collected will serve to assist BEA in improving the 
quality of its data products and its methods of dissemination.
    BEA needs to inform and educate all of its staff about the public's 
perception of the agency. This customer satisfaction survey will give 
us first-hand knowledge of what our customers want, need, and expect 
from BEA. To more effectively inform and educate the public on what we 
do, how we do it, and why we do it, we need to obtain reliable 
information on how the public

[[Page 9997]]

views our output. The results of this survey will serve that purpose.
    The Survey and a cover letter with instructions on how to complete 
the survey will be mailed to 5,000 potential respondents. BEA will 
request that responses be returned 30 days after the mailing. The 
survey will also be posted on BEA's Web site for 2,000 potential 
respondents. The survey will be designed so that all responses are 
anonymous and therefore eliminates the necessity for record keeping of 
respondents.
    Affected Public: Individuals from profit and non-profit 
organizations and individuals from other Federal, state, and local 
government agencies.
    Frequency: Annually.
    Respondent's Obligation: Voluntary.
    Legal Authority: Executive Order 12862, Section (b), of September 
11, 1993.
    OMB Desk Officer: Paul Bugg, (202) 395-3093.
    Copies of the above information collection proposal can be obtained 
by calling or writing Diana Hynek, Departmental Forms Clearance 
Officer, Department of Commerce, Room 6625, 14th and Constitution 
Avenue, NW., Washington, DC 20230, (202) 482-0266, (or via e-mail at 
dHynek@doc.gov).

    Written comments and recommendations for the proposed information 
collection should be sent within 30 days of publication of this notice 
to Paul Bugg, OMB Desk Officer, room 10201, New Executive Office 
Building, Washington, DC 20503.

    Dated: February 27, 2004.
Madeleine Clayton,
Management Analyst, Office of the Chief Information Officer.
[FR Doc. 04-4711 Filed 3-2-04; 8:45 am]

BILLING CODE 3510-06-P