[Federal Register: March 22, 2004 (Volume 69, Number 55)]
[Notices]
[Page 13334-13335]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr22mr04-87]
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DEPARTMENT OF JUSTICE
Federal Bureau of Investigation
Agency Information Collection Activities: Proposed New
Collection, Comments Requested
ACTION: 60 day notice of information collection under review: CJIS
customer satisfaction surveys.
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The Department of Justice (DOJ), Federal Bureau of Investigation
(FBI), has submitted the following information collection request to
the Office of Management and Budget (OMB) for review and clearance in
accordance with review procedures of the Paperwork Reduction Act of
1995. Comments are encouraged and will be accepted for ``sixty days''
until May 21, 2004. This process is conducted in accordance with 5 CFR
1320.10.
If you have comments especially on the estimated public burden or
associated response time, suggestions, or need a copy of the proposed
information collection instrument with instructions or additional
information, please contact Rebecca A. Pigott, Management Analyst,
Federal Bureau of Investigation, CJIS Division, Module C3, 1000 Custer
Hollow Road, Clarksburg, West Virginia 26306-0149, or facsimile at
(304) 625-5090.
Written comments and suggestions from the public and affected
agencies concerning the proposed collection of information are
encouraged. Your comments should address one or more of the following
four points:
Evaluate whether the proposed collection of
information is necessary for the proper performance of the functions of
the agency/component, including whether the information will have
practical utility;
Evaluate the accuracy of the agencies/components
estimate of the burden of the proposed collection of information,
including the validity of the methodology and assumptions used;
Enhance the quality, utility, and clarity of the
information to be collected; and
Minimize the burden of the collection of
information on those who are to respond, including the use of
appropriate automated, electronic, mechanical, or other technological
collection techniques or other forms of information technology, e.g.,
permitting electronic submission of responses.
Overview of this information collection:
(1) Type of Information Collection: New collection.
(2) Title of the Form/Collection: CJIS Customer Satisfaction
Surveys.
(3) Agency Form Number, if Any, and the Applicable Component of the
Department Sponsoring the Collection: Form Number: None. Criminal
Justice Information Services Division, Federal Bureau of Investigation,
Department of Justice.
(4) Affected Public Who Will Be Asked or Required To Respond, As
Well As a Brief Abstract: Primary: State, local or tribal governments.
Other: Federal government and business or other for-profit. Brief
Abstract: The FBI established the CJIS Division to serve as the focal
point and central repository for criminal justice information services
within the FBI. The CJIS Division is responsible for the following
programs administered by the FBI for the benefit of local, State,
Federal, and foreign criminal justice agencies: (a) Integrated
Automated Fingerprint Identification System, (b) Law Enforcement
Online, (c) National Crime Information Center, (d) National Instant
Criminal Background Check System--Federal Firearm Licensees, (e)
National Instant Criminal Background Check System: Point of Contact and
Partial Point of Contact States, (f) Uniform Crime Reporting,
Interstate Identification, and Index, and (g) the CJIS Help Desk. CJIS
will be conducting a customer service survey for each of the seven
aforementioned programs as well as for the CJIS Help Desk. These
surveys will be used to establish approval rating baselines of CJIS
Division services in addition to identifying areas where our services
can be improved, or new services established to assist the criminal
justice community with the performance of their official duties.
(5) An Estimate of the Total Number of Respondents and the Amount
of Time Estimated for an Average Respondent To Respond: The estimated
total number of respondents are 2,485 which are broken into the
following areas: (a) Integrated Automated Fingerprint
[[Page 13335]]
Identification System, 400 respondents, and 9 minutes average
completion time; (b) Law Enforcement Online, 400 respondents, and 2
minutes average completion time; (c) National Crime Information Center,
400 Respondents, and 2 minutes average completion time; (d) National
Instant Criminal Background Check System--Federal Firearm Licensees,
400 respondents and 3 minutes average completion time; (e) National
Instant Criminal Background Check System--Point of Contact and Partial
Point of Contact, 24 respondents, and 2 minutes average completion
time; (f) Uniform Crime Reporting , 400 respondents, and 7 minutes
average completion time; (g) Interstate Identification Index, 400
respondents, and 3 minutes average completion time; and CJIS Help Desk,
61 respondents and 3 minutes average completion time.
(6) An Estimate of the Total Public Burden (in Hours) Associated
With the Collection: There are an estimated 177 total public burden
hours associated with this collection.
FOR FURTHER INFORMATION CONTACT: Mrs. Brenda E. Dyer, Deputy Clearance
Officer, Policy and Planning Staff, Justice Management Division, United
States Department of Justice, Patrick Henry Building, Suite 1600, 601 D
Street, NW., Washington, DC 20530.
Dated: March 16, 2004.
Brenda E. Dyer,
Department Clearance Officer, United States Department of Justice.
[FR Doc. 04-6244 Filed 3-19-04; 8:45 am]
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