[Federal Register: May 25, 2005 (Volume 70, Number 100)]
[Notices]               
[Page 30119-30120]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr25my05-119]                         

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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

 
Statement of Organization, Functions, and Delegations of 
Authority

    Part C (Centers for Disease Control and Prevention) of the 
Statement of Organization, Functions, and Delegations of Authority of 
the Department of Health and Human Services (45 FR 67772-76, dated 
October 14, 1980, and corrected at 45 FR 6996, October 20, 1980, as 
amended most recently at 70 FR 28540-28541, dated May 18, 2005) is 
amended to establish the organizational structure within the 
Information Technology Services Office, Office of the Chief Operating 
Officer.
    Section C-B Organization and Functions, is hereby amended as 
follows:
    Delete in its entirety the title and functional statement for the 
Information Technology Services Office (CAJ9), Office of the Chief 
Operating Officer (CAJ) and insert the following:
    Information Technology Services Office (CAJD). (1) Develops and 
coordinates CDC-wide plans, budgets, policies, and procedures for 
information theology (IT) infrastructure services including: Personal 
computing hardware and software, network and e-mail directories and 
associated services, e-mail, customer service support, infrastructure 
software, IT infrastructure security, networking, server support, 
videoconferencing, mainframe, remote access, and telecommunications; 
(2) provides all IT infrastructure services for CDC including 
consolidated IT infrastructure support contracts; (3) provides 
consulting services, technical advice, and assistance across CDC in the 
effective and efficient use of IT infrastructure technologies, assets, 
and services to carry out mission activities, enhance personal and 
organizational productivity, and develop information systems; (4) 
develops CDC's IT infrastructure architecture; (5) maintains state-of-
the-art expertise in information science and technology; (6) conducts 
research and development, evaluation, and testing of new IT 
infrastructure technologies to support CDC's mission; (7) manages CDC's 
IT infrastructure capital investments and CDC-wide IT acquisitions of 
infrastructure technologies; (8) develops and coordinates the 
implementation of CDC infrastructure security programs; (9) manages and 
coordinates CDC-wide IT continuity of operations and disaster recovery 
facilities ensuring integrity, availability, security, and 
recoverability of critical data and systems; (10) provides IT 
infrastructure support services by triaging and responding to requests 
for services, problem reports, and taking necessary actions; (11) 
coordinates with the CDC Corporate University to identify training and 
educational programs needed by staff to effectively use IT 
infrastructure technologies and services; (12) conducts the IT 
infrastructure program in compliance with applicable federal laws, 
regulations, and policies.
    Office of the Director (CAJD1). (1) Plans, directs, coordinates, 
and implements activities of the Information Technology Services Office 
(ITSO); (2) manages and directs CDC-wide plans and budgets for the 
management of IT infrastructure products and services; (3) develops and 
recommends policies and procedures relating to improved infrastructure 
service and management practices throughout CDC and with the CDC IT 
development community; (4) provides leadership in the implementation of 
standards, policies and procedures to promote improved infrastructure 
services and practices throughout CDC; (5) coordinates, manages and 
administers CDC-wide infrastructure services to include: Personal 
computing hardware and software, network and e-mail directories and 
associated services, e-mail, customer service support, infrastructure 
software, IT infrastructure security, networking, server support, 
videoconferencing, mainframe, remote access, and telecommunications; 
(6) maintains state-of-the-art expertise in information science and 
technology to promote the efficient and effective conduct of the CDC 
mission; (7) directs the CDC-wide Infrastructure Global Activities 
Program responsible for providing infrastructure and telecommunications 
support services to CDC international sites.
    Operations Branch (CAJDB). (1) Plans, directs, and evaluates 
activities of the Operations Branch; (2) plans and coordinates the 
selection, development, management, promotion, training, and support of 
the CDC-wide Mainframe Data Center, Mid-Tier Data Center, and the 
campus-based Designated Server Sites (DSS); (3) provides operational 
support for users of the Mid-Tier Data Center to include external 
product/job acceptance and certification; (4) in coordination with the 
Infrastructure Architect, develops and maintains the physical 
architecture for the Data Center environments; (5) manages and 
coordinates CDC-wide date resources ensuring integrity, availability, 
security and recoverability for all Date Centers; (6) provides hosting 
facilities for disaster recovery and continuity of operations; (7) 
provides support for mainframe database tools.
    Network Technology Branch (HCAJDC). (1) Plans, directs and 
evaluates activities of the Network Technology Branch; (2) designs, 
develops, implements, supports, and manages CDC's centralized 
networking facilities including voice, data, and video communications; 
(3) provides data network support services for CDC's local area network 
(LANs), wide area network (WAN), and metropolitan area network (MAN) 
including planning, managing, installing, diagnosing problems, 
maintaining and repairing the network; (4) provides level 3 technical 
support (to other ITSO technical staff for the most complex issues) for 
CDC Mid- Tier Data Center and Designated Server Sites (DSS); (5) 
assists in assuring maximum network reliability, availability, 
performance, and serviceability through monitoring, testing, and 
evaluating network architecture, implementation, and transmission 
characteristics; (6) in coordination with the Infrastructure 
Architecture, develops and maintains the CDC Network architecture; (7) 
manages, administers, and coordinates

[[Page 30120]]

CDC's Active Directory Services (ADS); (8) manages, administers, and 
coordinates CDC's electronic mail and communication gateways; (9) 
provides voice communications services, equipment, and support for CDC 
Atlanta facilities.
    Customer Services Branch (HCAJDD). (1) Plans, directs, and 
evaluates activities of the Customer Services Branch; (2) plans and 
coordinates the selection, development, management, promotion, 
training, and support of CDC-wide Service Desk (level 1 user support 
provided via phone or on line) and the campus-based Customer Services 
Centers (CSC) providing level 2 personal computing support (onsite user 
support for more complex issues); (3) provides operational and 
technical support for the activities of the Remote/Field Staff 
(Domestic and International) including level 2 helpdesk support, 
microcomputer operating systems, specialized hardward/software, and 
other COTS software used at international and domestic field offices; 
(4) manages and directs CDC-wide IT Meeting Management Technologies 
activities including voice and web conferencing services, online video 
libraries, and support and maintenance of Video Teleconferencing (VTC).

    Dated: April 28, 2005.
William H. Gimson,
Chief Operating Officer, Centers for Disease Control and Prevention 
(CDC).
[FR Doc. 05-10395 Filed 5-24-05; 8:45 am]

BILLING CODE 4160-18-M