[Federal Register: September 19, 2005 (Volume 70, Number 180)]
[Notices]
[Page 54896-54897]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr19se05-28]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF COMMERCE
Submission for OMB Review: Comment Request
DOC has submitted to the Office of Management and Budget (OMB) for
clearance the following proposal for collection of information under
the provisions of the Paperwork Reduction Act of 1995, Public Law 104-
13.
Bureau: International Trade Administration.
Title: User Satisfaction Surveys.
Agency Form Number: ITA-4107P, et al.
OMB Number: 0625-0217.
Type of Request: Revisions, Regular Submission.
Burden: 3,096.
Number of Respondents: 18,324.
Avg. Hours Per Response: 5-30 minutes.
Needs and Uses: ITA provides a multitude of export promotion
programs to help U.S. businesses. These programs include information
products, services, and trade events. To accomplish its mission
effectively, ITA needs ongoing feedback on its programs. This
information collection item allows ITA to solicit clients' opinions
about the use of ITA products, services, and trade events. The
information is used for program improvement, strategic planning,
allocation of resources, and performance measures. The surveys are part
of ITA's effort to implement objectives of the National Performance
Review (NPR) and Government Performance and Results Act (GPRA).
Responses to the surveys will meet the needs of ITA performance
measures based on NPR and GPRA guidelines. These performance measures
will serve as a basis for justifying and allocating human resources.
Survey responses will acquaint ITA managers with firms' perceptions
and assessments of export-assistance products and services. Also, the
survey will enable ITA to track the performance overseas posts. This
information is critical for improving the programs. Survey responses
are used to assess client satisfaction, assess priorities, and identify
areas where service levels and benefits differ from client
expectations. Clients benefit because the information is used to
improve services provided to the public. Without this information, ITA
is unable to systematically determine client perceptions about the
quality and benefit of its export-promotion programs.
Affected Public: Businesses or other for profit, not-for-profit
institutions.
Frequency: On occasion.
Respondents Obligation: Required to obtain or retain a benefit,
voluntary.
OMB Desk Officer: David Rostker, (202) 395-7340.
Copies of the above information collection can be obtained by
calling or writing Diana Hynek, Department Paperwork Clearance Officer,
(202) 482-
[[Page 54897]]
0266, Department of Commerce, Room 6625, 14th and Constitution Avenue,
NW., Washington, DC 20230. E-mail: dHynek@doc.gov.
Written comments and recommendations for the proposed information
collection should be sent to David Rostker, OMB Desk Officer,
David_Rostker@omb.eop.gov or fax (202) 395-7285 within 30 days of the
publication of this notice in the Federal Register.
Dated: September 13, 2005.
Madeleine Clayton,
Management Analyst, Office of the Chief Information Officer.
[FR Doc. 05-18500 Filed 9-16-05; 8:45 am]
BILLING CODE 3510-FP-P