[Federal Register: October 17, 2005 (Volume 70, Number 199)]
[Proposed Rules]
[Page 60259-60271]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr17oc05-16]
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FEDERAL COMMUNICATIONS COMMISSION
47 CFR Parts 63 and 64
[WC Docket No. 05-271; FCC 05-150]
Consumer Protection in the Broadband Era
AGENCY: Federal Communications Commission.
ACTION: Notice of proposed rulemaking.
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SUMMARY: The Federal Communications Commission (Commission) initiates
this rulemaking to explore whether regulations we would adopt pursuant
to the Commission's ancillary jurisdiction under Title I of the
Communications Act (Act) should apply to broadband Internet access
service, regardless of the underlying technology providers use to offer
the service. The rulemaking seeks comment on whether the imposition of
regulations in the areas of consumer privacy, unauthorized changes to
service, truth-in-billing, network outage reporting, discontinuance of
service, rate averaging requirements, and the corresponding ability of
consumers to take advantage of Commission avenues for resolution of
these consumer protection issues, is desirable and necessary as a
matter of public policy, or whether we should rely on market forces to
address some or all of the areas listed. The rulemaking also explores
whether there are other areas of consumer protection not listed above
for which the Commission should impose regulations. Overall, this
rulemaking will determine whether any non-economic regulatory
requirements are necessary to ensure that consumer protection needs are
met by all providers of broadband Internet access service.
DATES: Comments are due on or before January 17, 2006, and reply
comments are due on or before March 1, 2006.
ADDRESSES: You may submit comments, identified by WC Docket No. 05-271,
by any of the following methods:
Federal eRulemaking Portal: http://www.regulations.gov.
Follow the instructions for submitting comments.
Agency Web Site: http://www.fcc.gov Follow the instructions for submitting comments on http://www.fcc.gov/cgb/ecfs/.
E-mail: ecfs@fcc.gov, and include the following words in
the body of the message, ``get form.'' A sample form and directions
will be sent in response.
Mail: Federal Communications Commission, 445 12th Street,
SW., Washington. DC 20554.
Hand Delivery/Courier: 236 Massachusetts Avenue, NE.,
Suite 110, Washington, DC 20002.
Instructions: All submissions received must include the agency name
and docket number for this rulemaking. All comments received will be
posted without change to http://www.fcc.gov/cgb/ecfs/, including any
personal information provided. For detailed instructions on submitting
comments and additional information on the rulemaking process, see the
``Public Participation'' heading of the SUPPLEMENTARY INFORMATION
section of this document.
Docket: For access to the docket to read background documents or
comments received, go to http://www.fcc.gov/cgb/ecfs/.
FOR FURTHER INFORMATION CONTACT: William Kehoe, Senior Attorney-
Advisor, Competition Policy Division, Wireline Competition Bureau, at
(202) 418-1580.
SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Notice
of Proposed Rulemaking in WC Docket No. 05-271, FCC 05-150, adopted
August 5, 2005, and released September 23, 2005. The complete text of
this NPRM is available for inspection and copying during normal
business hours in the FCC Reference Information Center, Portals II, 445
12th Street, SW., Room CY-A257, Washington, DC 20554. This document may
also be purchased from the Commission's duplicating contractor, Best
Copy and Printing, Inc., 445 12th Street, SW., Room CY-B402,
Washington, DC 20554, telephone (800) 378-3160 or (202) 863-2893,
facsimile (202) 863-2898, or via e-mail at http://www.bcpiweb.com. It is also
available on the Commission's Web site at http://www.fcc.gov.
Public Participation
Comments may be filed using: (1) The Commission's Electronic
Comment Filing System (ECFS), (2) the Federal Government's eRulemaking
Portal, or (3) by filing paper copies. See Electronic Filing of
Documents in Rulemaking Proceedings, 63 FR 24121 (May 1, 1998).
Electronic Filers: Comments may be filed electronically
using the Internet by accessing the ECFS: http://www.fcc.gov/cgb/ecfs/ or the Federal eRulemaking Portal: http://www.regulations.gov. Filers
should follow the instructions provided on the Web site for submitting
comments.
For ECFS filers, filers must transmit one electronic copy
of the comments for the docket number referenced in the caption. In
completing the transmittal screen, filers should include their full
[[Page 60260]]
name, U.S. Postal Service mailing address, and the applicable docket or
rulemaking number. Parties may also submit an electronic comment by
Internet e-mail. To get filing instructions, filers should send an e-
mail to ecfs@fcc.gov, and include the following words in the body of
the message, ``get form.'' A sample form and directions will be sent in
response.
Paper Filers: Parties who choose to file by paper must
file an original and four copies of each filing. If more than one
docket or rulemaking number appears in the caption of this proceeding,
filers must submit two additional copies for each additional docket or
rulemaking number.
Filings can be sent by hand or messenger delivery, by commercial
overnight courier, or by first-class or overnight U.S. Postal Service
mail (although we continue to experience delays in receiving U.S.
Postal Service mail). All filings must be addressed to the Commission's
Secretary, Office of the Secretary, Federal Communications Commission.
The Commission's contractor will receive hand-delivered or
messenger-delivered paper filings for the Commission's Secretary at 236
Massachusetts Avenue, NE., Suite 110, Washington, DC 20002. The filing
hours at this location are 8 a.m. to 7 p.m. All hand deliveries must be
held together with rubber bands or fasteners. Any envelopes must be
disposed of before entering the building.
Commercial overnight mail (other than U.S. Postal Service
Express Mail and Priority Mail) must be sent to 9300 East Hampton
Drive, Capitol Heights, MD 20743.
U.S. Postal Service first-class, Express, and Priority
mail should be addressed to 445 12th Street, SW., Washington, DC 20554.
All filings must be addressed to the Commission's Secretary,
Marlene H. Dortch, Office of the Secretary, Federal Communications
Commission, 445 12th Street, SW., Washington, DC 20554. Parties should
also send a copy of their filings to Janice Myles, Competition Policy
Division, Wireline Competition Bureau, Federal Communications
Commission, Room 5-C140, 445 12th Street, SW., Washington, DC 20554, or
by e-mail to janice.myles@fcc.gov. Parties shall also serve one copy
with the Commission's copy contractor, Best Copy and Printing, Inc.
(BCPI), Portals II, 445 12th Street, SW., Room CY-B402, Washington, DC
20554, (202) 488-5300, or via e-mail to fcc@bcpiweb.com.
Synopsis of the Further Notice of Proposed Rulemaking
1. In this Notice of Proposed Rulemaking (NPRM), we seek comment on
the need for any non-economic regulatory requirements necessary to
ensure consumer protection needs are met by all providers of broadband
Internet access service, regardless of underlying technology. This
includes, but is not limited to, facilities-based providers of wireline
broadband Internet access service. We conclude, in the Report and Order
accompanying the NPRM, that wireline broadband Internet access service
is an information service under the Act.
2. Consumers' privacy needs are no less important when consumers
communicate over and use broadband Internet access than when they rely
on telecommunications services. For example, a consumer may have
questions about whether a broadband Internet access service provider
will treat his or her account and usage information as confidential, or
whether the provider reserves the right to use account information for
marketing and other purposes. Section 222 of the Act establishes the
regulatory framework governing telecommunications carriers' use and
disclosure of CPNI and other customer information obtained by those
carriers in their ``provision of a telecommunications service.'' That
section requires, in general, that telecommunications carriers use or
disclose CPNI only in the provision of the telecommunications service
from which the CPNI is derived, or in the provision of services
necessary to, or used in, the provision of such telecommunications
services.
3.We seek comment on whether we should extend privacy requirements
similar to the Act's CPNI requirements to providers of broadband
Internet access services. For example, should we adopt rules under our
Title I authority that forbid broadband Internet access providers from
disclosing, without their customers' approval, information about their
customers that they learn through the provision of their broadband
Internet access service? We seek comment on what sort of customer
proprietary information broadband Internet access providers possess,
e.g., information about consumers' service plans, installed equipment,
or patterns of Internet access use. We note that long before Congress
enacted section 222 of the Act, the Commission had recognized the need
for privacy requirements associated with the provision of enhanced
services and had adopted CPNI-related requirements in conjunction with
other Computer Inquiry obligations.
4. Section 258 of the Act prohibits telecommunications carriers
from submitting or executing an unauthorized change in a subscriber's
selection of a provider of telephone exchange service or telephone toll
service, a practice commonly known as ``slamming.'' In a series of
orders, the Commission adopted various rules to implement section 258,
and concluded that state authorities should have primary responsibility
for administering the rules. By providing for state administration of
slamming rules, the Commission recognized that state authorities are
particularly well-equipped to handle such complaints because states are
close to consumers and are familiar with trends in their regions. The
Commission also recognized, however, that all states may not have the
resources available to handle slamming complaints. Accordingly, the
Commission's rules allow consumers in states that do not ``opt-in'' to
administer the slamming rules to file slamming complaints with the
Commission.
5. We seek comment on whether we should exercise our Title I
authority to impose similar requirements on providers of broadband
Internet access service. Commenters should explain in what
circumstances subscribers to broadband Internet access could get
``slammed.'' Is the provisioning process for broadband Internet access
service such that an unauthorized change in provider is more likely in
situations where the provider relies on third-party broadband
transmission facilities?
6. The Commission has adopted truth-in-billing rules to ensure that
consumers receive accurate, meaningful information on their
telecommunications bills that will allow consumers to better understand
their bills, compare service offerings, and thereby promote a more
efficient, competitive marketplace. In general, the Commission's rules
require that a telecommunication carrier's bill must: (1) Be
accompanied by a brief, clear, non-misleading, plain language
description of the service or services rendered; (2) identify the
service provider associated with each charge; (3) clearly and
conspicuously identify any change in service provider; (4) identify
those charges for which failure to pay will not result in disconnection
of basic local service; and (5) provide a toll-free number for
consumers to inquire or dispute any charges. The Commission's rules on
truth-in-billing are designed to reduce slamming, cramming (which is
the practice of
[[Page 60261]]
placing unauthorized, misleading, or deceptive charges on a
telecommunications bill and is most likely to occur when a carrier does
not clearly or accurately describe all of the relevant charges on the
consumer's bill), and other telecommunications fraud by setting
standards for accuracy on bills for telecommunications service.
7. We seek comment on whether we should exercise our Title I
authority to impose requirements on broadband Internet access service
providers that are similar to our truth-in-billing requirements or are
otherwise geared toward reducing slamming, cramming, or other types of
telecommunications-related fraud. For example, during 2005, the
Commission's Consumer and Governmental Affairs Bureau has received
complaints about the billing practices of broadband Internet access
services providers, including complaints related to double billing,
billing for unexplained charges, and billing for cancelled services.
Overall, parties should explain what problems customers of broadband
Internet access service are likely to have with their bills and whether
we should address these problems through truth-in-billing-type
requirements.
8. Section 63.100(a) through (e) of the Commission's rules, 47 CFR
63.100(a)-(e), requires certain communications providers to notify the
Commission of outages of thirty or more minutes that affect a
substantial number of customers or involve major airports, major
military installations, key government facilities, nuclear power
plants, or 911 facilities. We seek comment on whether we should
exercise our Title I authority to impose any similar requirements on
broadband Internet access service providers. Do the purposes of our
network outage reporting requirements apply to outages of broadband
Internet access service? Should we adopt requirements that differ
depending on the nature of the facility or the type of customer served?
9. Section 214 of the Act limits a telecommunications carrier's
ability to discontinue unilaterally its service to customers. Section
63.71 of the Commission's implementing rules, 47 CFR 63.71 generally
requires that domestic carriers wishing to ``discontinue, reduce, or
impair'' services must first request authority to do so from the
Commission and must notify affected customers and others of their
plans.
10. We seek comment on whether we should exercise our Title I
authority to impose discontinuance-type requirements on providers of
broadband Internet access service. As customers grow more dependent on
broadband Internet access services, does the need for notice to
customers grow stronger? Or do the multiplicity and availability of
broadband Internet access providers mitigate the need for such notice?
11. Finally, we seek to ensure that our actions today do not
jeopardize the policies of section 254(g). That section required the
Commission to adopt rules ``to require that the rates charged by
providers of interexchange telecommunications services to subscribers
in rural and high cost areas * * * be no higher than the rates charged
by each such provider to its subscribers in urban areas.'' The
provision further required that the rules ``require that a provider of
interstate interexchange telecommunications services * * * provide such
services to its subscribers in each State at rates no higher than the
rates charged to its subscribers in any other State.'' The Commission
has forborne from the requirements of section 254(g) with regard to
private line services, of which DSL is one. Because the policies
underlying section 254(g) remain important, however, we ask whether we
should exercise our Title I authority to impose any similar
requirements on providers of broadband Internet access services,
particularly as consumers substitute broadband services and
applications for narrowband services that were covered by section
254(g).
12. We recognize that the states play an important role in ensuring
that public safety and consumer protection goals are met. The
Commission has recently announced the creation of a federal-state task
force on VoIP E911 enforcement, and we believe that this NPRM may give
rise to additional areas in which cooperation between this Commission
and the states can achieve the best results. We note in this regard
that NARUC has recently advocated for a ``functional'' approach to
questions of federal and state jurisdiction, particularly with respect
to consumer protection issues. For example, with respect to CPNI, NARUC
recommends that the Commission be primarily responsible for
establishing rules, while state or local authorities assume
responsibility for enforcing those rules. To the extent that the
Commission finds it necessary to impose consumer protection and related
regulations on broadband Internet access service providers, we seek
comment on how best to harmonize federal regulations with the states'
efforts and expertise in these areas. Do commenters support NARUC's
functional approach? In what other ways can the federal and state
governments cooperate in order to ensure the best results for
consumers?
13. We note that consumers have various methods of pursuing
complaints with the Commission against entities subject to our
jurisdiction. In particular, the Commission's informal complaint
process permits consumers to submit complaints to the Commission by any
reasonable means, including by telephone, facsimile, postal mail, e-
mail and an Internet complaint form. Consumer Center representatives,
known as Consumer Advocacy and Mediation Specialists or CAMSs, are
available to assist consumers in filing complaints if needed. CAMSs
staff review complaints for subject matter content and determine
appropriate handling of the complaints.
Initial Paperwork Reduction Act of 1995 Analysis
14. This document does not contain proposed information
collection(s) subject to the Paperwork Reduction Act of 1995 (PRA),
Public Law 104-13. In addition, therefore, it does not contain any new
or modified ``information collection burden for small business concerns
with fewer than 25 employees,'' pursuant to the Small Business
Paperwork Relief Act of 2002, Public Law 107-198, see 44 U.S.C.
3506(c)(4).
Initial Regulatory Flexibility Analysis
15. As required by the Regulatory Flexibility Act of 1980, as
amended (RFA), the Commission has prepared the present Initial
Regulatory Flexibility Analysis (IRFA) of the possible significant
economic impact on small entities that might result from this NPRM.
Written public comments are requested on this IRFA. Comments must be
identified as responses to the IRFA and must be filed by the deadlines
for comments on the NPRM provided above. The Commission will send a
copy of the NPRM, including this IRFA, to the Chief Counsel for
Advocacy of the Small Business Administration. In addition, the NPRM
and IRFA (or summaries thereof) will be published in the Federal
Register.
Need for, and Objectives of, the Proposed Rules
16. The broadband marketplace before us today is an emerging and
rapidly changing one. Nevertheless, consumer protection remains a
priority for the Commission. We initiate this rulemaking to ensure that
consumer protection objectives in the Act are met as the industry
shifts from narrowband to broadband services. Through this NPRM, the
Commission's objective is to
[[Page 60262]]
develop a framework for consumer protection in the broadband age--a
framework that ensures that consumer protection needs are met by all
providers of broadband Internet access service, regardless of the
underlying technology. The NPRM seeks comment on whether the Commission
should impose, for example, privacy requirements similar to the Act's
CPNI requirements, slamming, truth-in-billing, network outage
reporting, Sec. 214 discontinuance, or Sec. 254(g) rate averaging
requirements on providers of broadband Internet access service. We also
seek comment on how best to harmonize federal regulations with the
states' efforts and expertise in consumer protection issues.
Legal Basis
17. The legal basis for any action that may be taken pursuant to
the NPRM is contained in sections 1-4, 201-205, 251, 252, 254, 256,
303(r) of the Communications Act of 1934, as amended, 47 U.S.C. 151-
154, 201-205, 251, 252, 254, 256, 303(r), and section 706 of the
Telecommunications Act of 1996, 47 U.S.C. 157 nt.
Description and Estimate of the Number of Small Entities to Which the
Proposed Rules May Apply
18. The RFA directs agencies to provide a description of and, where
feasible, an estimate of the number of small entities that may be
affected by the proposed rules. The RFA generally defines the term
``small entity'' as having the same meaning as the terms ``small
business,'' ``small organization,'' and ``small governmental
jurisdiction.'' In addition, the term ``small business'' has the same
meaning as the term ``small business concern'' under the Small Business
Act. A small business concern is one which: (1) Is independently owned
and operated; (2) is not dominant in its field of operation; and (3)
satisfies any additional criteria established by the Small Business
Administration (SBA).
19. Small Businesses. Nationwide, there are a total of
approximately 22.4 million small businesses, according to SBA data.
20. Small Organizations. Nationwide, there are approximately 1.6
million small organizations.
21. Small Governmental Jurisdictions. The term ``small governmental
jurisdiction'' is defined as ``governments of cities, towns, townships,
villages, school districts, or special districts, with a population of
less than fifty thousand.'' As of 1997, there were approximately 87,453
governmental jurisdictions in the United States. This number includes
39,044 county governments, municipalities, and townships, of which
37,546 (approximately 96.2%) have populations of fewer than 50,000, and
of which 1,498 have populations of 50,000 or more. Thus, we estimate
the number of small governmental jurisdictions overall to be 84,098 or
fewer.
22. We note that the list of potentially affected entities below is
perhaps more expansive than is necessary. We have, for instance,
included services that are apparently currently not a part of the
Internet industry, as well as manufacturers.
Telecommunications Service Entities
23. Wireline Carriers and Service Providers. We have included small
incumbent local exchange carriers in this present RFA analysis. As
noted above, a ``small business'' under the RFA is one that, inter
alia, meets the pertinent small business size standard (e.g., a
telephone communications business having 1,500 or fewer employees), and
``is not dominant in its field of operation.'' The SBA's Office of
Advocacy contends that, for RFA purposes, small incumbent local
exchange carriers are not dominant in their field of operation because
any such dominance is not ``national'' in scope. We have therefore
included small incumbent local exchange carriers in this RFA analysis,
although we emphasize that this RFA action has no effect on Commission
analyses and determinations in other, non-RFA contexts.
24. Incumbent Local Exchange Carriers (LECs). Neither the
Commission nor the SBA has developed a small business size standard
specifically for incumbent local exchange services. The appropriate
size standard under SBA rules is for the category Wired
Telecommunications Carriers. Under that size standard, such a business
is small if it has 1,500 or fewer employees. According to Commission
data, 1,303 carriers have reported that they are engaged in the
provision of incumbent local exchange services. Of these 1,303
carriers, an estimated 1,020 have 1,500 or fewer employees and 283 have
more than 1,500 employees. Consequently, the Commission estimates that
most providers of incumbent local exchange service are small businesses
that may be affected by our action. In addition, limited preliminary
census data for 2002 indicate that the total number of wired
communications carriers increased approximately 34 percent from 1997 to
2002.
25. Competitive Local Exchange Carriers, Competitive Access
Providers (CAPs), ``Shared-Tenant Service Providers,'' and ``Other
Local Service Providers.'' Neither the Commission nor the SBA has
developed a small business size standard specifically for these service
providers. The appropriate size standard under SBA rules is for the
category Wired Telecommunications Carriers. Under that size standard,
such a business is small if it has 1,500 or fewer employees. According
to Commission data, 769 carriers have reported that they are engaged in
the provision of either competitive access provider services or
competitive local exchange carrier services. Of these 769 carriers, an
estimated 676 have 1,500 or fewer employees and 93 have more than 1,500
employees. In addition, 12 carriers have reported that they are
``Shared-Tenant Service Providers,'' and all 12 are estimated to have
1,500 or fewer employees. In addition, 39 carriers have reported that
they are ``Other Local Service Providers.'' Of the 39, an estimated 38
have 1,500 or fewer employees and one has more than 1,500 employees.
Consequently, the Commission estimates that most providers of
competitive local exchange service, competitive access providers,
``Shared-Tenant Service Providers,'' and ``Other Local Service
Providers'' are small entities that may be affected by our action. In
addition, limited preliminary census data for 2002 indicate that the
total number of wired communications carriers increased approximately
34 percent from 1997 to 2002.
26. Local Resellers. The SBA has developed a small business size
standard for the category of Telecommunications Resellers. Under that
size standard, such a business is small if it has 1,500 or fewer
employees. According to Commission data, 143 carriers have reported
that they are engaged in the provision of local resale services. Of
these, an estimated 141 have 1,500 or fewer employees and two have more
than 1,500 employees. Consequently, the Commission estimates that the
majority of local resellers are small entities that may be affected by
our action.
27. Toll Resellers. The SBA has developed a small business size
standard for the category of Telecommunications Resellers. Under that
size standard, such a business is small if it has 1,500 or fewer
employees. According to Commission data, 770 carriers have reported
that they are engaged in the provision of toll resale services. Of
these, an estimated 747 have 1,500 or fewer employees and 23 have more
than 1,500 employees. Consequently, the Commission
[[Page 60263]]
estimates that the majority of toll resellers are small entities that
may be affected by our action.
28. Payphone Service Providers (PSPs). Neither the Commission nor
the SBA has developed a small business size standard specifically for
payphone services providers. The appropriate size standard under SBA
rules is for the category Wired Telecommunications Carriers. Under that
size standard, such a business is small if it has 1,500 or fewer
employees. According to Commission data, 654 carriers have reported
that they are engaged in the provision of payphone services. Of these,
an estimated 652 have 1,500 or fewer employees and two have more than
1,500 employees. Consequently, the Commission estimates that the
majority of payphone service providers are small entities that may be
affected by our action. In addition, limited preliminary census data
for 2002 indicate that the total number of wired communications
carriers increased approximately 34 percent from 1997 to 2002.
29. Interexchange Carriers (IXCs). Neither the Commission nor the
SBA has developed a small business size standard specifically for
providers of interexchange services. The appropriate size standard
under SBA rules is for the category Wired Telecommunications Carriers.
Under that size standard, such a business is small if it has 1,500 or
fewer employees. According to Commission data, 316 carriers have
reported that they are engaged in the provision of interexchange
service. Of these, an estimated 292 have 1,500 or fewer employees and
24 have more than 1,500 employees. Consequently, the Commission
estimates that the majority of IXCs are small entities that may be
affected by our action. In addition, limited preliminary census data
for 2002 indicate that the total number of wired communications
carriers increased approximately 34 percent from 1997 to 2002.
30. Operator Service Providers (OSPs). Neither the Commission nor
the SBA has developed a small business size standard specifically for
operator service providers. The appropriate size standard under SBA
rules is for the category Wired Telecommunications Carriers. Under that
size standard, such a business is small if it has 1,500 or fewer
employees. According to Commission data, 23 carriers have reported that
they are engaged in the provision of operator services. Of these, an
estimated 20 have 1,500 or fewer employees and three have more than
1,500 employees. Consequently, the Commission estimates that the
majority of OSPs are small entities that may be affected by our action.
In addition, limited preliminary census data for 2002 indicate that the
total number of wired communications carriers increased approximately
34 percent from 1997 to 2002.
31. Prepaid Calling Card Providers. Neither the Commission nor the
SBA has developed a small business size standard specifically for
prepaid calling card providers. The appropriate size standard under SBA
rules is for the category Telecommunications Resellers. Under that size
standard, such a business is small if it has 1,500 or fewer employees.
According to Commission data, 89 carriers have reported that they are
engaged in the provision of prepaid calling cards. Of these, 88 are
estimated to have 1,500 or fewer employees and one has more than 1,500
employees. Consequently, the Commission estimates that all or the
majority of prepaid calling card providers are small entities that may
be affected by our action.
32. 800 and 800-Like Service Subscribers. Neither the Commission
nor the SBA has developed a small business size standard specifically
for 800 and 800-like service (``toll free'') subscribers. The
appropriate size standard under SBA rules is for the category
Telecommunications Resellers. Under that size standard, such a business
is small if it has 1,500 or fewer employees. The most reliable source
of information regarding the number of these service subscribers
appears to be data the Commission collects on the 800, 888, and 877
numbers in use. According to our data, at the end of January, 1999, the
number of 800 numbers assigned was 7,692,955; the number of 888 numbers
assigned was 7,706,393; and the number of 877 numbers assigned was
1,946,538. We do not have data specifying the number of these
subscribers that are not independently owned and operated or have more
than 1,500 employees, and thus are unable at this time to estimate with
greater precision the number of toll free subscribers that would
qualify as small businesses under the SBA size standard. Consequently,
we estimate that there are 7,692,955 or fewer small entity 800
subscribers; 7,706,393 or fewer small entity 888 subscribers; and
1,946,538 or fewer small entity 877 subscribers.
33. International Service Providers. The Commission has not
developed a small business size standard specifically for providers of
international service. The appropriate size standards under SBA rules
are for the two broad categories of Satellite Telecommunications and
Other Telecommunications. Under both categories, such a business is
small if it has $12.5 million or less in average annual receipts. For
the first category of Satellite Telecommunications, Census Bureau data
for 1997 show that there were a total of 324 firms that operated for
the entire year. Of this total, 273 firms had annual receipts of under
$10 million, and an additional 24 firms had receipts of $10 million to
$24,999,999. Thus, the majority of Satellite Telecommunications firms
can be considered small.
34. The second category--Other Telecommunications--includes
``establishments primarily engaged in * * * providing satellite
terminal stations and associated facilities operationally connected
with one or more terrestrial communications systems and capable of
transmitting telecommunications to or receiving telecommunications from
satellite systems.'' According to Census Bureau data for 1997, there
were 439 firms in this category that operated for the entire year. Of
this total, 424 firms had annual receipts of $5 million to $9,999,999
and an additional six firms had annual receipts of $10 million to
$24,999,990. Thus, under this second size standard, the majority of
firms can be considered small.
35. Wireless Telecommunications Service Providers. Below, for those
services subject to auctions, we note that, as a general matter, the
number of winning bidders that qualify as small businesses at the close
of an auction does not necessarily represent the number of small
businesses currently in service. Also, the Commission does not
generally track subsequent business size unless, in the context of
assignments or transfers, unjust enrichment issues are implicated.
36. Wireless Service Providers. The SBA has developed a small
business size standard for wireless firms within the two broad economic
census categories of ``Paging'' and ``Cellular and Other Wireless
Telecommunications.'' Under both SBA categories, a wireless business is
small if it has 1,500 or fewer employees. For the census category of
Paging, Census Bureau data for 1997 show that there were 1,320 firms in
this category, total, that operated for the entire year. Of this total,
1,303 firms had employment of 999 or fewer employees, and an additional
17 firms had employment of 1,000 employees or more. Thus, under this
category and associated small business size standard, the majority of
firms can be considered small. For the census category Cellular and
Other Wireless
[[Page 60264]]
Telecommunications, Census Bureau data for 1997 show that there were
977 firms in this category, total, that operated for the entire year.
Of this total, 965 firms had employment of 999 or fewer employees, and
an additional 12 firms had employment of 1,000 employees or more. Thus,
under this second category and size standard, the majority of firms
can, again, be considered small. In addition, limited preliminary
census data for 2002 indicate that the total number of paging providers
decreased approximately 51 percent from 1997 to 2002. In addition,
limited preliminary census data for 2002 indicate that the total number
of cellular and other wireless telecommunications carriers increased
approximately 321 percent from 1997 to 2002.
37. Cellular Licensees. The SBA has developed a small business size
standard for wireless firms within the broad economic census category
``Cellular and Other Wireless Telecommunications.'' Under this SBA
category, a wireless business is small if it has 1,500 or fewer
employees. For the census category Cellular and Other Wireless
Telecommunications firms, Census Bureau data for 1997 show that there
were 977 firms in this category, total, that operated for the entire
year. Of this total, 965 firms had employment of 999 or fewer
employees, and an additional 12 firms had employment of 1,000 employees
or more. Thus, under this category and size standard, the great
majority of firms can be considered small. Also, according to
Commission data, 437 carriers reported that they were engaged in the
provision of cellular service, Personal Communications Service (PCS),
or Specialized Mobile Radio (SMR) Telephony services, which are placed
together in the data. We have estimated that 260 of these are small,
under the SBA small business size standard.
38. Common Carrier Paging. The SBA has developed a small business
size standard for wireless firms within the broad economic census
category, ``Cellular and Other Wireless Telecommunications.'' Under
this SBA category, a wireless business is small if it has 1,500 or
fewer employees. For the census category of Paging, Census Bureau data
for 1997 show that there were 1,320 firms in this category, total, that
operated for the entire year. Of this total, 1,303 firms had employment
of 999 or fewer employees, and an additional 17 firms had employment of
1,000 employees or more. Thus, under this category and associated small
business size standard, the majority of firms can be considered small.
In the Paging Third Report and Order, we developed a small business
size standard for ``small businesses'' and ``very small businesses''
for purposes of determining their eligibility for special provisions
such as bidding credits and installment payments. A ``small business''
is an entity that, together with its affiliates and controlling
principals, has average gross revenues not exceeding $15 million for
the preceding three years. Additionally, a ``very small business'' is
an entity that, together with its affiliates and controlling
principals, has average gross revenues that are not more than $3
million for the preceding three years. The SBA has approved these small
business size standards. An auction of Metropolitan Economic Area
licenses commenced on February 24, 2000, and closed on March 2, 2000.
Of the 985 licenses auctioned, 440 were sold. Fifty-seven companies
claiming small business status won. Also, according to Commission data,
375 carriers reported that they were engaged in the provision of paging
and messaging services. Of those, we estimate that 370 are small, under
the SBA-approved small business size standard.
39. Wireless Communications Services. This service can be used for
fixed, mobile, radiolocation, and digital audio broadcasting satellite
uses. The Commission established small business size standards for the
wireless communications services (WCS) auction. A ``small business'' is
an entity with average gross revenues of $40 million for each of the
three preceding years, and a ``very small business'' is an entity with
average gross revenues of $15 million for each of the three preceding
years. The SBA has approved these small business size standards. The
Commission auctioned geographic area licenses in the WCS service. In
the auction, there were seven winning bidders that qualified as ``very
small business'' entities, and one that qualified as a ``small
business'' entity.
40. Wireless Telephony. Wireless telephony includes cellular,
personal communications services (PCS), and specialized mobile radio
(SMR) telephony carriers. As noted earlier, the SBA has developed a
small business size standard for ``Cellular and Other Wireless
Telecommunications'' services. Under that SBA small business size
standard, a business is small if it has 1,500 or fewer employees.
According to Commission data, 445 carriers reported that they were
engaged in the provision of wireless telephony. We have estimated that
245 of these are small under the SBA small business size standard.
41. Broadband Personal Communications Service. The broadband
Personal Communications Service (PCS) spectrum is divided into six
frequency blocks designated A through F, and the Commission has held
auctions for each block. The Commission defined ``small entity'' for
Blocks C and F as an entity that has average gross revenues of $40
million or less in the three previous calendar years. For Block F, an
additional classification for ``very small business'' was added and is
defined as an entity that, together with its affiliates, has average
gross revenues of not more than $15 million for the preceding three
calendar years.'' These standards defining ``small entity'' in the
context of broadband PCS auctions have been approved by the SBA. No
small businesses, within the SBA-approved small business size standards
bid successfully for licenses in Blocks A and B. There were 90 winning
bidders that qualified as small entities in the Block C auctions. A
total of 93 small and very small business bidders won approximately 40
percent of the 1,479 licenses for Blocks D, E, and F. On March 23,
1999, the Commission re-auctioned 347 C, D, E, and F Block licenses.
There were 48 small business winning bidders. On January 26, 2001, the
Commission completed the auction of 422 C and F Broadband PCS licenses
in Auction No. 35. Of the 35 winning bidders in this auction, 29
qualified as ``small'' or `` small'' businesses. Subsequent events,
concerning Auction 35, including judicial and agency determinations,
resulted in a total of 163 C and F Block licenses being available for
grant.
42. Narrowband Personal Communications Services. To date, two
auctions of narrowband personal communications services (PCS) licenses
have been conducted. For purposes of the two auctions that have already
been held, ``small businesses'' were entities with average gross
revenues for the prior three calendar years of $40 million or less.
Through these auctions, the Commission has awarded a total of 41
licenses, out of which 11 were obtained by small businesses. To ensure
meaningful participation of small business entities in future auctions,
the Commission has adopted a two-tiered small business size standard in
the Narrowband PCS Second Report and Order. A ``small business'' is an
entity that, together with affiliates and controlling interests, has
average gross revenues for the three preceding years of not more than
$40 million. A ``very small business'' is an entity that,
[[Page 60265]]
together with affiliates and controlling interests, has average gross
revenues for the three preceding years of not more than $15 million.
The SBA has approved these small business size standards. In the
future, the Commission will auction 459 licenses to serve Metropolitan
Trading Areas (MTAs) and 408 response channel licenses. There is also
one megahertz of narrowband PCS spectrum that has been held in reserve
and that the Commission has not yet decided to release for licensing.
The Commission cannot predict accurately the number of licenses that
will be awarded to small entities in future auctions. However, four of
the 16 winning bidders in the two previous narrowband PCS auctions were
small businesses, as that term was defined. The Commission assumes, for
purposes of this analysis that a large portion of the remaining
narrowband PCS licenses will be awarded to small entities. The
Commission also assumes that at least some small businesses will
acquire narrowband PCS licenses by means of the Commission's
partitioning and disaggregation rules.
43. 220 MHz Radio Service--Phase I Licensees. The 220 MHz service
has both Phase I and Phase II licenses. Phase I licensing was conducted
by lotteries in 1992 and 1993. There are approximately 1,515 such non-
nationwide licensees and four nationwide licensees currently authorized
to operate in the 220 MHz band. The Commission has not developed a
small business size standard for small entities specifically applicable
to such incumbent 220 MHz Phase I licensees. To estimate the number of
such licensees that are small businesses, we apply the small business
size standard under the SBA rules applicable to ``Cellular and Other
Wireless Telecommunications'' companies. This category provides that a
small business is a wireless company employing no more than 1,500
persons. For the census category Cellular and Other Wireless
Telecommunications, Census Bureau data for 1997 show that there were
977 firms in this category, total, that operated for the entire year.
Of this total, 965 firms had employment of 999 or fewer employees, and
an additional 12 firms had employment of 1,000 employees or more. Thus,
under this second category and size standard, the majority of firms
can, again, be considered small. Assuming this general ratio continues
in the context of Phase I 220 MHz licensees, the Commission estimates
that nearly all such licensees are small businesses under the SBA's
small business size standard. In addition, limited preliminary census
data for 2002 indicate that the total number of cellular and other
wireless telecommunications carriers increased approximately 321
percent from 1997 to 2002.
44. 220 MHz Radio Service--Phase II Licensees. The 220 MHz service
has both Phase I and Phase II licenses. The Phase II 220 MHz service is
a new service, and is subject to spectrum auctions. In the 220 MHz
Third Report and Order, we adopted a small business size standard for
``small'' and ``very small'' businesses for purposes of determining
their eligibility for special provisions such as bidding credits and
installment payments. This small business size standard indicates that
a ``small business'' is an entity that, together with its affiliates
and controlling principals, has average gross revenues not exceeding
$15 million for the preceding three years. A ``very small business'' is
an entity that, together with its affiliates and controlling
principals, has average gross revenues that do not exceed $3 million
for the preceding three years. The SBA has approved these small
business size standards. Auctions of Phase II licenses commenced on
September 15, 1998, and closed on October 22, 1998. In the first
auction, 908 licenses were auctioned in three different-sized
geographic areas: Three nationwide licenses, 30 Regional Economic Area
Group (EAG) Licenses, and 875 Economic Area (EA) Licenses. Of the 908
licenses auctioned, 693 were sold. Thirty-nine small businesses won
licenses in the first 220 MHz auction. The second auction included 225
licenses: 216 EA licenses and 9 EAG licenses. Fourteen companies
claiming small business status won 158 licenses.
45. 800 MHz and 900 MHz Specialized Mobile Radio Licenses. The
Commission awards ``small entity'' and ``very small entity'' bidding
credits in auctions for Specialized Mobile Radio (SMR) geographic area
licenses in the 800 MHz and 900 MHz bands to firms that had revenues of
no more than $15 million in each of the three previous calendar years,
or that had revenues of no more than $3 million in each of the previous
calendar years, respectively. These bidding credits apply to SMR
providers in the 800 MHz and 900 MHz bands that either hold geographic
area licenses or have obtained extended implementation authorizations.
The Commission does not know how many firms provide 800 MHz or 900 MHz
geographic area SMR service pursuant to extended implementation
authorizations, nor how many of these providers have annual revenues of
no more than $15 million. One firm has over $15 million in revenues.
The Commission assumes, for purposes here, that all of the remaining
existing extended implementation authorizations are held by small
entities, as that term is defined by the SBA. The Commission has held
auctions for geographic area licenses in the 800 MHz and 900 MHz SMR
bands. There were 60 winning bidders that qualified as small or very
small entities in the 900 MHz SMR auctions. Of the 1,020 licenses won
in the 900 MHz auction, bidders qualifying as small or very small
entities won 263 licenses. In the 800 MHz auction, 38 of the 524
licenses won were won by small and very small entities.
46. 700 MHz Guard Band Licensees. In the 700 MHz Guard Band Order,
we adopted a small business size standard for ``small businesses'' and
``very small businesses'' for purposes of determining their eligibility
for special provisions such as bidding credits and installment
payments. A ``small business'' as an entity that, together with its
affiliates and controlling principals, has average gross revenues not
exceeding $15 million for the preceding three years. Additionally, a
``very small business'' is an entity that, together with its affiliates
and controlling principals, has average gross revenues that are not
more than $3 million for the preceding three years. An auction of 52
Major Economic Area (MEA) licenses commenced on September 6, 2000, and
closed on September 21, 2000. Of the 104 licenses auctioned, 96
licenses were sold to nine bidders. Five of these bidders were small
businesses that won a total of 26 licenses. A second auction of 700 MHz
Guard Band licenses commenced on February 13, 2001 and closed on
February 21, 2001. All eight of the licenses auctioned were sold to
three bidders. One of these bidders was a small business that won a
total of two licenses.
47. Rural Radiotelephone Service. The Commission has not adopted a
size standard for small businesses specific to the Rural Radiotelephone
Service. A significant subset of the Rural Radiotelephone Service is
the Basic Exchange Telephone Radio System (BETRS). The Commission uses
the SBA's small business size standard applicable to ``Cellular and
Other Wireless Telecommunications,'' i.e., an entity employing no more
than 1,500 persons. There are approximately 1,000 licensees in the
Rural Radiotelephone Service, and the Commission estimates that there
are 1,000 or fewer small entity licensees in the Rural Radiotelephone
Service that may be affected by the rules and policies adopted herein.
[[Page 60266]]
48. Air-Ground Radiotelephone Service. The Commission has not
adopted a small business size standard specific to the Air-Ground
Radiotelephone Service. We will use SBA's small business size standard
applicable to ``Cellular and Other Wireless Telecommunications,'' i.e.,
an entity employing no more than 1,500 persons. There are approximately
100 licensees in the Air-Ground Radiotelephone Service, and we estimate
that almost all of them qualify as small under the SBA small business
size standard.
49. Aviation and Marine Radio Services. Small businesses in the
aviation and marine radio services use a very high frequency (VHF)
marine or aircraft radio and, as appropriate, an emergency position-
indicating radio beacon (and/or radar) or an emergency locator
transmitter. The Commission has not developed a small business size
standard specifically applicable to these small businesses. For
purposes of this analysis, the Commission uses the SBA small business
size standard for the category ``Cellular and Other
Telecommunications,'' which is 1,500 or fewer employees. Most
applicants for recreational licenses are individuals. Approximately
581,000 ship station licensees and 131,000 aircraft station licensees
operate domestically and are not subject to the radio carriage
requirements of any statute or treaty. For purposes of our evaluations
in this analysis, we estimate that there are up to approximately
712,000 licensees that are small businesses (or individuals) under the
SBA standard. In addition, between December 3, 1998 and December 14,
1998, the Commission held an auction of 42 VHF Public Coast licenses in
the 157.1875-157.4500 MHz (ship transmit) and 161.775-162.0125 MHz
(coast transmit) bands. For purposes of the auction, the Commission
defined a ``small'' business as an entity that, together with
controlling interests and affiliates, has average gross revenues for
the preceding three years not to exceed $15 million dollars. In
addition, a ``very small'' business is one that, together with
controlling interests and affiliates, has average gross revenues for
the preceding three years not to exceed $3 million dollars. There are
approximately 10,672 licensees in the Marine Coast Service, and the
Commission estimates that almost all of them qualify as ``small''
businesses under the above special small business size standards.
50. Fixed Microwave Services. Fixed microwave services include
common carrier, private operational-fixed, and broadcast auxiliary
radio services. At present, there are approximately 22,015 common
carrier fixed licensees and 61,670 private operational-fixed licensees
and broadcast auxiliary radio licensees in the microwave services. The
Commission has not created a size standard for a small business
specifically with respect to fixed microwave services. For purposes of
this analysis, the Commission uses the SBA small business size standard
for the category ``Cellular and Other Telecommunications,'' which is
1,500 or fewer employees. The Commission does not have data specifying
the number of these licensees that have more than 1,500 employees, and
thus is unable at this time to estimate with greater precision the
number of fixed microwave service licensees that would qualify as small
business concerns under the SBA's small business size standard.
Consequently, the Commission estimates that there are up to 22,015
common carrier fixed licensees and up to 61,670 private operational-
fixed licensees and broadcast auxiliary radio licensees in the
microwave services that may be small and may be affected by the rules
and policies adopted herein. We noted, however, that the common carrier
microwave fixed licensee category includes some large entities.
51. Offshore Radiotelephone Service. This service operates on
several UHF television broadcast channels that are not used for
television broadcasting in the coastal areas of states bordering the
Gulf of Mexico. There are presently approximately 55 licensees in this
service. We are unable to estimate at this time the number of licensees
that would qualify as small under the SBA's small business size
standard for ``Cellular and Other Wireless Telecommunications''
services. Under that SBA small business size standard, a business is
small if it has 1,500 or fewer employees.
52. 39 GHz Service. The Commission created a special small business
size standard for 39 GHz licenses--an entity that has average gross
revenues of $40 million or less in the three previous calendar years.
An additional size standard for ``very small business'' is: an entity
that, together with affiliates, has average gross revenues of not more
than $15 million for the preceding three calendar years. The SBA has
approved these small business size standards. The auction of the 2,173
39 GHz licenses began on April 12, 2000 and closed on May 8, 2000. The
18 bidders who claimed small business status won 849 licenses.
Consequently, the Commission estimates that 18 or fewer 39 GHz
licensees are small entities that may be affected by the rules and
polices adopted herein.
53. Broadband Radio Service and Educational Broadband Service.
Broadband Radio Service comprises Multichannel Multipoint Distribution
Service (MMDS) systems and Multipoint Distribution Service (MDS). MMDS
systems, often referred to as ``wireless cable,'' transmit video
programming to subscribers using the microwave frequencies of MDS and
Educational Broadband Service (formerly known as Instructional
Television Fixed Service). In connection with the 1996 MDS auction, the
Commission established a small business size standard as an entity that
had annual average gross revenues of less than $40 million in the
previous three calendar years. The MDS auctions resulted in 67
successful bidders obtaining licensing opportunities for 493 Basic
Trading Areas (BTAs). Of the 67 auction winners, 61 met the definition
of a small business. MDS also includes licensees of stations authorized
prior to the auction. In addition, the SBA has developed a small
business size standard for Cable and Other Program Distribution, which
includes all such companies generating $12.5 million or less in annual
receipts. According to Census Bureau data for 1997, there were a total
of 1,311 firms in this category, total, that had operated for the
entire year. Of this total, 1,180 firms had annual receipts of under
$10 million and an additional 52 firms had receipts of $10 million or
more but less than $25 million. Consequently, we estimate that the
majority of providers in the Broadband Radio Service category are small
businesses that may be affected by the rules and policies adopted
herein. This SBA small business size standard also appears applicable
to Educational Broadband Service. There are presently 2,032 Educational
Broadband Service licensees. All but 100 of these licenses are held by
educational institutions. Educational institutions are included in this
analysis as small entities. Thus, we tentatively conclude that at least
1,932 licensees are small businesses.
54. Local Multipoint Distribution Service. Local Multipoint
Distribution Service (LMDS) is a fixed broadband point-to-multipoint
microwave service that provides for two-way video telecommunications.
The auction of the 1,030 Local Multipoint Distribution Service (LMDS)
licenses began on February 18, 1998 and closed on March 25, 1998. The
Commission established a small business size standard for LMDS licenses
as an entity that has average gross revenues of less than $40 million
[[Page 60267]]
in the three previous calendar years. An additional small business size
standard for ``very small business'' was added as an entity that,
together with its affiliates, has average gross revenues of not more
than $15 million for the preceding three calendar years. The SBA has
approved these small business size standards in the context of LMDS
auctions. There were 93 winning bidders that qualified as small
entities in the LMDS auctions. A total of 93 small and very small
business bidders won approximately 277 A Block licenses and 387 B Block
licenses. On March 27, 1999, the Commission re-auctioned 161 licenses;
there were 40 winning bidders. Based on this information, we conclude
that the number of small LMDS licenses consists of the 93 winning
bidders in the first auction and the 40 winning bidders in the re-
auction, for a total of 133 small entity LMDS providers.
55. 218-219 MHz Service. The first auction of 218-219 MHz spectrum
resulted in 170 entities winning licenses for 594 Metropolitan
Statistical Area (MSA) licenses. Of the 594 licenses, 557 were won by
entities qualifying as a small business. For that auction, the small
business size standard was an entity that, together with its
affiliates, has no more than a $6 million net worth and, after federal
income taxes (excluding any carry over losses), has no more than $2
million in annual profits each year for the previous two years. In the
218-219 MHz Report and Order and Memorandum Opinion and Order, we
established a small business size standard for a ``small business'' as
an entity that, together with its affiliates and persons or entities
that hold interests in such an entity and their affiliates, has average
annual gross revenues not to exceed $15 million for the preceding three
years. A ``very small business'' is defined as an entity that, together
with its affiliates and persons or entities that hold interests in such
an entity and its affiliates, has average annual gross revenues not to
exceed $3 million for the preceding three years. We cannot estimate,
however, the number of licenses that will be won by entities qualifying
as small or very small businesses under our rules in future auctions of
218-219 MHz spectrum.
56. 24 GHz--Incumbent Licensees. This analysis may affect incumbent
licensees who were relocated to the 24 GHz band from the 18 GHz band,
and applicants who wish to provide services in the 24 GHz band. The
applicable SBA small business size standard is that of ``Cellular and
Other Wireless Telecommunications'' companies. This category provides
that such a company is small if it employs no more than 1,500 persons.
According to Census Bureau data for 1997, there were 977 firms in this
category, total, that operated for the entire year. Of this total, 965
firms had employment of 999 or fewer employees, and an additional 12
firms had employment of 1,000 employees or more. Thus, under this size
standard, the great majority of firms can be considered small. These
broader census data notwithstanding, we believe that there are only two
licensees in the 24 GHz band that were relocated from the 18 GHz band,
Teligent and TRW, Inc. It is our understanding that Teligent and its
related companies have less than 1,500 employees, though this may
change in the future. TRW is not a small entity. Thus, only one
incumbent licensee in the 24 GHz band is a small business entity.
57. 24 GHz--Future Licensees. With respect to new applicants in the
24 GHz band, the small business size standard for ``small business'' is
an entity that, together with controlling interests and affiliates, has
average annual gross revenues for the three preceding years not in
excess of $15 million. ``Very small business'' in the 24 GHz band is an
entity that, together with controlling interests and affiliates, has
average gross revenues not exceeding $3 million for the preceding three
years. The SBA has approved these small business size standards. These
size standards will apply to the future auction, if held.
58. Cable and OVS Operators: Cable and Other Program Distribution.
This category includes cable systems operators, closed circuit
television services, direct broadcast satellite services, multipoint
distribution systems, satellite master antenna systems, and
subscription television services. The SBA has developed small business
size standard for this census category, which includes all such
companies generating $12.5 million or less in revenue annually.
According to Census Bureau data for 1997, there were a total of 1,311
firms in this category, total, that had operated for the entire year.
Of this total, 1,180 firms had annual receipts of under $10 million and
an additional 52 firms had receipts of $10 million or more but less
than $25 million. Consequently, the Commission estimates that the
majority of providers in this service category are small businesses
that may be affected by the rules and policies adopted herein.
59. Cable System Operators (Rate Regulation Standard). The
Commission has developed its own small business size standard for cable
system operators, for purposes of rate regulation. Under the
Commission's rules, a ``small cable company'' is one serving fewer than
400,000 subscribers nationwide. The most recent estimates indicate that
there were 1,439 cable operators who qualified as small cable system
operators at the end of 1995. Since then, some of those companies may
have grown to serve over 400,000 subscribers, and others may have been
involved in transactions that caused them to be combined with other
cable operators. Consequently, the Commission estimates that there are
now fewer than 1,439 small entity cable system operators that may be
affected by the rules and policies adopted herein.
60. Cable System Operators (Telecom Act Standard). The
Communications Act of 1934, as amended, also contains a size standard
for small cable system operators, which is ``a cable operator that,
directly or through an affiliate, serves in the aggregate fewer than 1
percent of all subscribers in the United States and is not affiliated
with any entity or entities whose gross annual revenues in the
aggregate exceed $250,000,000.'' The Commission has determined that
there are 67,700,000 subscribers in the United States. Therefore, an
operator serving fewer than 677,000 subscribers shall be deemed a small
operator, if its annual revenues, when combined with the total annual
revenues of all its affiliates, do not exceed $250 million in the
aggregate. Based on available data, the Commission estimates that the
number of cable operators serving 677,000 subscribers or fewer, totals
1,450. The Commission neither requests nor collects information on
whether cable system operators are affiliated with entities whose gross
annual revenues exceed $250 million, and therefore are unable, at this
time, to estimate more accurately the number of cable system operators
that would qualify as small cable operators under the size standard
contained in the Communications Act of 1934.
61. Open Video Services. Open Video Service (OVS) systems provide
subscription services. The SBA has created a small business size
standard for Cable and Other Program Distribution. This standard
provides that a small entity is one with $12.5 million or less in
annual receipts. The Commission has certified approximately 25 OVS
operators to serve 75 areas, and some of these are currently providing
service. Affiliates of Residential Communications Network, Inc. (RCN)
received approval to operate OVS systems in New York City, Boston,
Washington, DC, and other areas. RCN has sufficient revenues to assure
that they do not qualify as a small business entity. Little financial
information is
[[Page 60268]]
available for the other entities that are authorized to provide OVS and
are not yet operational. Given that some entities authorized to provide
OVS service have not yet begun to generate revenues, the Commission
concludes that up to 24 OVS operators (those remaining) might qualify
as small businesses that may be affected by the rules and policies
adopted herein.
62. Internet Service Providers. The SBA has developed a small
business size standard for Internet Service Providers (ISPs). ISPs
``provide clients access to the Internet and generally provide related
services such as Web hosting, Web page designing, and hardware or
software consulting related to Internet connectivity.'' Under the SBA
size standard, such a business is small if it has average annual
receipts of $21 million or less. According to Census Bureau data for
1997, there were 2,751 firms in this category that operated for the
entire year. Of these, 2,659 firms had annual receipts of under $10
million, and an additional 67 firms had receipts of between $10 million
and $24, 999,999. Consequently, we estimate that the majority of these
firms are small entities that may be affected by our action. In
addition, limited preliminary census data for 2002 indicate that the
total number of Internet service providers increased approximately five
percent from 1997 to 2002.
63. Other Internet-Related Entities: Web Search Portals. Our action
pertains to VoIP services, which could be provided by entities that
provide other services such as e-mail, online gaming, Web browsing,
video conferencing, instant messaging, and other, similar IP-enabled
services. The Commission has not adopted a size standard for entities
that create or provide these types of services or applications.
However, the census bureau has identified firms that ``operate Web
sites that use a search engine to generate and maintain extensive
databases of Internet addresses and content in an easily searchable
format. Web search portals often provide additional Internet services,
such as e-mail, connections to other Web sites, auctions, news, and
other limited content, and serve as a home base for Internet users.''
The SBA has developed a small business size standard for this category;
that size standard is $6 million or less in average annual receipts.
According to Census Bureau data for 1997, there were 195 firms in this
category that operated for the entire year. Of these, 172 had annual
receipts of under $5 million, and an additional nine firms had receipts
of between $5 million and $9,999,999. Consequently, we estimate that
the majority of these firms are small entities that may be affected by
our action.
64. Data Processing, Hosting, and Related Services. Entities in
this category ``primarily * * * provid[e] infrastructure for hosting or
data processing services.'' The SBA has developed a small business size
standard for this category; that size standard is $21 million or less
in average annual receipts. According to Census Bureau data for 1997,
there were 3,700 firms in this category that operated for the entire
year. Of these, 3,477 had annual receipts of under $10 million, and an
additional 108 firms had receipts of between $10 million and
$24,999,999. Consequently, we estimate that the majority of these firms
are small entities that may be affected by our action.
65. All Other Information Services. This industry comprises
establishments primarily engaged in providing other information
services (except new syndicates and libraries and archives). Our action
pertains to VoIP services, which could be provided by entities that
provide other services such as e-mail, online gaming, Web browsing,
video conferencing, instant messaging, and other, similar IP-enabled
services. The SBA has developed a small business size standard for this
category; that size standard is $6 million or less in average annual
receipts. According to Census Bureau data for 1997, there were 195
firms in this category that operated for the entire year. Of these, 172
had annual receipts of under $5 million, and an additional nine firms
had receipts of between $5 million and $9,999,999. Consequently, we
estimate that the majority of these firms are small entities that may
be affected by our action.
66. Internet Publishing and Broadcasting. This industry comprises
establishments engaged in publishing and/or broadcasting content on the
Internet exclusively. These establishments do not provide traditional
(non-Internet) versions of the content that they publish or broadcast.
The SBA has developed a small business size standard for this new
(2002) census category; that size standard is 500 or fewer employees.
To assess the prevalence of small entities in this category, we will
use 1997 Census Bureau data for a relevant, now-superseded census
category, ``All Other Information Services.'' The SBA small business
size standard for that prior category was $6 million or less in average
annual receipts. According to Census Bureau data for 1997, there were
195 firms in the prior category that operated for the entire year. Of
these, 172 had annual receipts of under $5 million, and an additional
nine firms had receipts of between $5 million and $9,999,999.
Consequently, we estimate that the majority of the firms in this
current category are small entities that may be affected by our action.
67. Software Publishers. These companies may design, develop or
publish software and may provide other support services to software
purchasers, such as providing documentation or assisting in
installation. The companies may also design software to meet the needs
of specific users. The SBA has developed a small business size standard
of $21 million or less in average annual receipts for all of the
following pertinent categories: Software Publishers, Custom Computer
Programming Services, and Other Computer Related Services. For Software
Publishers, Census Bureau data for 1997 indicate that there were 8,188
firms in the category that operated for the entire year. Of these,
7,633 had annual receipts under $10 million, and an additional 289
firms had receipts of between $10 million and $24, 999,999. For
providers of Custom Computer Programming Services, the Census Bureau
data indicate that there were 19,334 firms that operated for the entire
year. Of these, 18,786 had annual receipts of under $10 million, and an
additional 352 firms had receipts of between $10 million and
$24,999,999. For providers of Other Computer Related Services, the
Census Bureau data indicate that there were 5,524 firms that operated
for the entire year. Of these, 5,484 had annual receipts of under $10
million, and an additional 28 firms had receipts of between $10 million
and $24,999,999. Consequently, we estimate that the majority of the
firms in each of these three categories are small entities that may be
affected by our action.
68. Equipment Manufacturers. The equipment manufacturers described
in this section are apparently merely indirectly affected by our
current action, and therefore would not formally be a part of this RFA
analysis. We have included them, however, to broaden the record in this
proceeding and to alert them to our decisions.
69. Wireless Communications Equipment Manufacturers. The SBA has
established a small business size standard for Radio and Television
Broadcasting and Wireless Communications Equipment Manufacturing.
Examples of products in this category include ``transmitting and
receiving antennas, cable television equipment, GPS equipment, pagers,
cellular phones, mobile communications equipment, and radio
[[Page 60269]]
and television studio and broadcasting equipment'' and may include
other devices that transmit and receive IP-enabled services, such as
personal digital assistants (PDAs). Under the SBA size standard, firms
are considered small if they have 750 or fewer employees. According to
Census Bureau data for 1997, there were 1,215 establishments in this
category that operated for the entire year. Of those, there were 1,150
that had employment of under 500, and an additional 37 that had
employment of 500 to 999. The percentage of wireless equipment
manufacturers in this category was approximately 61.35%, so we estimate
that the number of wireless equipment manufacturers with employment of
under 500 was actually closer to 706, with an additional 23
establishments having employment of between 500 and 999. Consequently,
we estimate that the majority of wireless communications equipment
manufacturers are small entities that may be affected by our action.
70. Telephone Apparatus Manufacturing. This category ``comprises
establishments primarily engaged primarily in manufacturing wire
telephone and data communications equipment.'' Examples of pertinent
products are ``central office switching equipment, cordless telephones
(except cellular), PBX equipment, telephones, telephone answering
machines, and data communications equipment, such as bridges, routers,
and gateways.'' The SBA has developed a small business size standard
for this category of manufacturing; that size standard is 1,000 or
fewer employees. According to Census Bureau data for 1997, there were
598 establishments in this category that operated for the entire year.
Of these, 574 had employment of under 1,000, and an additional 17
establishments had employment of 1,000 to 2,499. Consequently, we
estimate that the majority of these establishments are small entities
that may be affected by our action.
71. Electronic Computer Manufacturing. This category ``comprises
establishments primarily engaged in manufacturing and/or assembling
electronic computers, such as mainframes, personal computers,
workstations, laptops, and computer servers.'' The SBA has developed a
small business size standard for this category of manufacturing; that
size standard is 1,000 or fewer employees. According to Census Bureau
data for 1997, there were 563 establishments in this category that
operated for the entire year. Of these, 544 had employment of under
1,000, and an additional 11 establishments had employment of 1,000 to
2,499. Consequently, we estimate that the majority of these
establishments are small entities that may be affected by our action.
72. Computer Terminal Manufacturing. ``Computer terminals are
input/output devices that connect with a central computer for
processing.'' The SBA has developed a small business size standard for
this category of manufacturing; that size standard is 1,000 or fewer
employees. According to Census Bureau data for 1997, there were 142
establishments in this category that operated for the entire year, and
all of the establishments had employment of under 1,000. Consequently,
we estimate that the majority or all of these establishments are small
entities that may be affected by our action.
73. Other Computer Peripheral Equipment Manufacturing. Examples of
peripheral equipment in this category include keyboards, mouse devices,
monitors, and scanners. The SBA has developed a small business size
standard for this category of manufacturing; that size standard is
1,000 or fewer employees. According to Census Bureau data for 1997,
there were 1061 establishments in this category that operated for the
entire year. Of these, 1,046 had employment of under 1,000, and an
additional six establishments had employment of 1,000 to 2,499.
Consequently, we estimate that the majority of these establishments are
small entities that may be affected by our action.
74. Fiber Optic Cable Manufacturing. These establishments
manufacture ``insulated fiber-optic cable from purchased fiber-optic
strand.'' The SBA has developed a small business size standard for this
category of manufacturing; that size standard is 1,000 or fewer
employees. According to Census Bureau data for 1997, there were 38
establishments in this category that operated for the entire year. Of
these, 37 had employment of under 1,000, and one establishment had
employment of 1,000 to 2,499. Consequently, we estimate that the
majority of these establishments are small entities that may be
affected by our action.
75. Other Communication and Energy Wire Manufacturing. These
establishments manufacture ``insulated wire and cable of nonferrous
metals from purchased wire.'' The SBA has developed a small business
size standard for this category of manufacturing; that size standard is
1,000 or fewer employees. According to Census Bureau data for 1997,
there were 275 establishments in this category that operated for the
entire year. Of these, 271 had employment of under 1,000, and four
establishments had employment of 1,000 to 2,499. Consequently, we
estimate that the majority or all of these establishments are small
entities that may be affected by our action.
76. Audio and Video Equipment Manufacturing. These establishments
manufacture ``electronic audio and video equipment for home
entertainment, motor vehicle, public address and musical instrument
amplifications.'' The SBA has developed a small business size standard
for this category of manufacturing; that size standard is 750 or fewer
employees. According to Census Bureau data for 1997, there were 554
establishments in this category that operated for the entire year. Of
these, 542 had employment of under 500, and nine establishments had
employment of 500 to 999. Consequently, we estimate that the majority
of these establishments are small entities that may be affected by our
action.
77. Electron Tube Manufacturing. These establishments are
``primarily engaged in manufacturing electron tubes and parts (except
glass blanks).'' The SBA has developed a small business size standard
for this category of manufacturing; that size standard is 750 or fewer
employees. According to Census Bureau data for 1997, there were 158
establishments in this category that operated for the entire year. Of
these, 148 had employment of under 500, and three establishments had
employment of 500 to 999. Consequently, we estimate that the majority
of these establishments are small entities that may be affected by our
action.
78. Bare Printed Circuit Board Manufacturing. These establishments
are ``primarily engaged in manufacturing bare (i.e., rigid or flexible)
printed circuit boards without mounted electronic components.'' The SBA
has developed a small business size standard for this category of
manufacturing; that size standard is 500 or fewer employees. According
to Census Bureau data for 1997, there were 1,389 establishments in this
category that operated for the entire year. Of these, 1,369 had
employment of under 500, and 16 establishments had employment of 500 to
999. Consequently, we estimate that the majority of these
establishments are small entities that may be affected by our action.
79. Semiconductor and Related Device Manufacturing. These
establishments manufacture ``computer storage devices that allow the
storage
[[Page 60270]]
and retrieval of data from a phase change, magnetic, optical, or
magnetic/optical media.'' The SBA has developed a small business size
standard for this category of manufacturing; that size standard is 500
or fewer employees. According to Census Bureau data for 1997, there
were 1,082 establishments in this category that operated for the entire
year. Of these, 987 had employment of under 500, and 52 establishments
had employment of 500 to 999.
80. Electronic Capacitor Manufacturing. These establishments
manufacture ``electronic fixed and variable capacitors and
condensers.'' The SBA has developed a small business size standard for
this category of manufacturing; that size standard is 500 or fewer
employees. According to Census Bureau data for 1997, there were 128
establishments in this category that operated for the entire year. Of
these, 121 had employment of under 500, and four establishments had
employment of 500 to 999.
81. Electronic Resistor Manufacturing. These establishments
manufacture ``electronic resistors, such as fixed and variable
resistors, resistor networks, thermistors, and varistors.'' The SBA has
developed a small business size standard for this category of
manufacturing; that size standard is 500 or fewer employees. According
to Census Bureau data for 1997, there were 118 establishments in this
category that operated for the entire year. Of these, 113 had
employment of under 500, and 5 establishments had employment of 500 to
999.
82. Electronic Coil, Transformer, and Other Inductor Manufacturing.
These establishments manufacture ``electronic inductors, such as coils
and transformers.'' The SBA has developed a small business size
standard for this category of manufacturing; that size standard is 500
or fewer employees. According to Census Bureau data for 1997, there
were 448 establishments in this category that operated for the entire
year. Of these, 446 had employment of under 500, and two establishments
had employment of 500 to 999.
83. Electronic Connector Manufacturing. These establishments
manufacture ``electronic connectors, such as coaxial, cylindrical, rack
and panel, pin and sleeve, printed circuit and fiber optic.'' The SBA
has developed a small business size standard for this category of
manufacturing; that size standard is 500 or fewer employees. According
to Census Bureau data for 1997, there were 347 establishments in this
category that operated for the entire year. Of these, 332 had
employment of under 500, and 12 establishments had employment of 500 to
999.
84. Printed Circuit Assembly (Electronic Assembly) Manufacturing.
These are establishments ``primarily engaged in loading components onto
printed circuit boards or who manufacture and ship loaded printed
circuit boards.'' The SBA has developed a small business size standard
for this category of manufacturing; that size standard is 500 or fewer
employees. According to Census Bureau data for 1997, there were 714
establishments in this category that operated for the entire year. Of
these, 673 had employment of under 500, and 24 establishments had
employment of 500 to 999.
85. Other Electronic Component Manufacturing. These are
establishments ``primarily engaged in loading components onto printed
circuit boards or who manufacture and ship loaded printed circuit
boards.'' The SBA has developed a small business size standard for this
category of manufacturing; that size standard is 500 or fewer
employees. According to Census Bureau data for 1997, there were 1,835
establishments in this category that operated for the entire year. Of
these, 1,814 had employment of under 500, and 18 establishments had
employment of 500 to 999.
86. Computer Storage Device Manufacturing. These establishments
manufacture ``computer storage devices that allow the storage and
retrieval of data from a phase change, magnetic, optical, or magnetic/
optical media.'' The SBA has developed a small business size standard
for this category of manufacturing; that size standard is 1,000 or
fewer employees. According to Census Bureau data for 1997, there were
209 establishments in this category that operated for the entire year.
Of these, 197 had employment of under 500, and eight establishments had
employment of 500 to 999
Description of Projected Reporting, Recordkeeping and Other Compliance
Requirements
87. Should the Commission decide to adopt any regulations to ensure
that consumer protection needs are met by all providers of broadband
Internet access service, the associated rules potentially could modify
the reporting and recordkeeping requirements of certain broadband
Internet access services providers. We could, for instance, require
that broadband Internet access service providers must comply with
slamming, truth-in-billing-type protections, or network outage
reporting requirements. These proposals may impose additional reporting
or recordkeeping requirements on entities. We seek comment on the
possible burden these requirements would place on small entities. Also,
we seek comment on whether a special approach toward any possible
compliance burdens on small entities might be appropriate. Entities,
especially small businesses, are encouraged to quantify the costs and
benefits of any reporting requirement that may be established in this
proceeding.
Steps Taken To Minimize Significant Economic Impact on Small Entities,
and Significant Alternatives Considered
88. The RFA requires an agency to describe any significant
alternatives that it has considered in reaching its proposed approach,
which may include (among others) the following four alternatives: (1)
The establishment of differing compliance or reporting requirements or
timetables that take into account the resources available to small
entities; (2) the clarification, consolidation, or simplification of
compliance or reporting requirements under the rule for small entities;
(3) the use of performance, rather than design, standards; and (4) an
exemption from coverage of the rule, or any part thereof, for small
entities.
89. The Commission's primary objective is to develop a framework
for consumer protection in the broadband era--a framework that ensures
that consumer protection needs are met by all providers of broadband
Internet access service, regardless of the underlying technology. We
seek comment here on the effect the various proposals described in the
NPRM, and summarized below, will have on small entities, and on what
effect alternative rules would have on those entities. We invite
comment on ways in which the Commission can achieve its goal of
protecting consumers while at the same time impose minimal burdens on
small broadband Internet access service providers. With respect to any
of our consumer protection regulations already in place, has the
Commission adopted any provisions for small entities that we should
similarly consider here?
90. CPNI. In this NPRM, the Commission asks whether it should
extend privacy requirements similar to the Act's CPNI requirements to
providers of broadband Internet access services. We ask, for example,
whether we should forbid broadband Internet access providers from
disclosing, without their customers' approval, information about their
customers that they learn through the provision of their broadband
Internet access service. By
[[Page 60271]]
developing the record with respect to privacy concerns, the Commission
can appropriately determine whether providers of broadband Internet
access services, including small entities, should be subject to similar
privacy regulations.
91. Slamming. We seek comment on whether we should impose slamming
requirements on providers of broadband Internet access service and to
explain in what circumstances subscribers to broadband Internet access
could get ``slammed.'' We also ask whether the provisioning process for
broadband Internet access service is such that an unauthorized change
in provider is more likely in situations where the provider relies on
third-party broadband transmission facilities. We recognize that small
broadband Internet access service providers may rely more on third-
party broadband transmission facilities and could potentially inform
the Commission as to whether slamming is likely to occur in those
situations.
92. Truth-in-Billing. We invite comment on whether we should impose
requirements on broadband Internet access service providers that are
similar to our truth-in-billing requirements or are otherwise geared
toward reducing slamming, cramming, or other types of
telecommunications-related fraud. We ask parties to explain what
problems customers of broadband Internet access service are likely to
have with their bills and whether we should address these problems
through truth-in-billing-type requirements. What effect will this
proposal have on small entities, and are there alternatives to imposing
truth-in-billing type regulations?
93. Network Outage Reporting. We seek comment as to whether
broadband Internet access service providers should notify the
Commission of outages of thirty or more minutes that affect a
substantial number of customers or involve major airports, major
military installations, key government facilities, nuclear power
plants, or 911 facilities. We encourage small entities to identify any
alternatives that would protect consumers while at the same time
minimizing any burden on small broadband Internet access providers.
94. Section 214 Discontinuance. In the NPRM, the Commission stated
that section 214 of the Act limits a telecommunications carrier's
ability to discontinue unilaterally its service to customers. The
Commission's implementing rules generally require that domestic
carriers wishing to ``discontinue, reduce, or impair'' services must
first request authority to do so from the Commission and must notify
affected customers and others of their plans. We ask whether the
Commission should impose discontinuance-type requirements on providers
of broadband Internet access service.
95. Section 254(g) Rate Averaging Requirements. In the NPRM, the
Commission explains that section 254(g) required the Commission to
adopt rules ``to require that the rates charged by providers of
interexchange telecommunications services to subscribers in rural and
high cost areas * * * be no higher than the rates charged by each such
provider to its subscribers in urban areas.'' We ask, for example,
whether we should adopt similar rate averaging requirements on
providers of broadband Internet access services, particularly as
consumers substitute broadband services and applications for narrowband
services that were covered by section 254(g).
96. In the NPRM, we ask commenters to address whether the
imposition of regulations pursuant to our ancillary jurisdiction, and
the corresponding ability of consumers to take advantage of Commission
avenues for resolution of consumer protection issues, is desirable and
necessary as a matter of public policy, or whether we should rely on
market forces to address some or all of the areas listed. The option of
relying on market forces may benefit entities, especially small
entities, who may find it costly or burdensome to comply with
Commission regulations. We also ask whether these types of regulations
are more or less relevant in the context of broadband Internet access
service than they are for traditional telephony services. In addition,
we ask commenters to describe any technical, economic, or other
impediments that may affect the ability of broadband Internet access
service providers to comply with such regulations. We also ask whether
there are areas of consumer protection not listed above for which the
Commission should impose regulations.
97. Federal and State Involvement. To the extent that the
Commission finds it necessary to impose consumer protection and related
regulations on broadband Internet access service providers, we also
seek comment on how best to harmonize federal regulations with the
states' efforts and expertise in these areas.
Federal Rules That May Duplicate, Overlap, or Conflict With the
Proposed Rules
98. None.
Ordering Clauses
99. Accordingly, it is ordered that, pursuant to sections 1-4, 10,
201-205, 214, 222, 225, 251, 252, 254-256, 258, 303(r) of the
Communications Act of 1934, as amended, 47 U.S.C. 151-154, 160, 201-
205, 214, 222, 225, 251, 252, 254-256, 258, 303(r), and section 706 of
the Telecommunications Act of 1996, 47 U.S.C. 157 nt, the Report and
Order and Notice of Proposed Rulemaking are adopted.
100. It is further ordered that the Commission's Consumer and
Governmental Affairs Bureau, Reference Information Center, shall send a
copy of this Notice of Proposed Rulemaking, including the Initial
Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of
the Small Business Administration.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. 05-20831 Filed 10-14-05; 8:45 am]
BILLING CODE 6712-01-P