[Federal Register: December 8, 2005 (Volume 70, Number 235)]
[Notices]               
[Page 73007-73008]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr08de05-65]                         

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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

[60Day-06-06AK]

 
Proposed Data Collections Submitted for Public Comment and 
Recommendations

    In compliance with the requirement of Section 3506(c)(2)(A) of the 
Paperwork Reduction Act of 1995 for opportunity for public comment on 
proposed data collection projects, the Centers for Disease Control and 
Prevention (CDC) will publish periodic summaries of proposed projects. 
To request more information on the proposed projects or to obtain a 
copy of the data collection plans and instruments, call 404-639-4766 or 
send comments to Seleda Perryman, CDC Assistant Reports Clearance 
Officer, 1600 Clifton Road, MS-D74, Atlanta, GA 30333 or send an e-mail 
to omb@cdc.gov.
    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden of the 
proposed collection of information; (c) ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Written comments should be received 
within 60 days of this notice.

Proposed Project

    Collection of Customer Survey Data Pertaining to the CDC Web site--
New--National Center for Health Marketing (NCHM), Centers for Disease 
Control and Prevention (CDC).

Background and Brief Description

    Executive Order 12862 directs agencies that provide significant 
services directly to the public to survey customers to determine the 
kind and quality of services they need and their level of satisfaction 
with existing services. The Centers for Disease Control and Prevention 
(CDC), National Center for Health Marking (NCHM), seeks to obtain 
approval to conduct customer satisfaction surveys and usability tests 
of the CDC Web site, http://www.cdc.gov on an ongoing basis. By 

collecting customer satisfaction and Web site usability information, 
CDC will be enabled to serve, and respond to, the ever-changing demands 
of website users. These users include individuals (patients, educators, 
students, etc.), interested communities, partners, healthcare 
providers, and businesses. Survey information will augment current Web 
content, delivery, and design research which is used to understand the 
Web user, and more specifically, the CDC user community. Primary 
objectives are to ensure: (1) CDC's Web site meets its customer needs 
and (2) the Web site meets the wants, preferences, and needs of its 
target audiences. Findings will help to: (1) Understand the user 
community and how to better serve Internet users; (2) discover areas 
requiring improvement in either content or delivery; (3) determine how 
to align Web offerings with identified user need(s); and (4) explore 
methods for offering, presenting and delivering information most 
effectively. There are no costs to respondents other than their time.

[[Page 73008]]



                                        Estimated Annualized Burden Table
----------------------------------------------------------------------------------------------------------------
                                                                  Number of     Average  burden    Total annual
                 Respondents                     Number of      responses per    per  response     burden  (in
                                                respondents       respondent       (in hours)         hours)
----------------------------------------------------------------------------------------------------------------
Web site Users..............................          400,000                1             6/60           40,000
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    Dated: December 2, 2005.
Joan F. Karr,
Acting Reports Clearance Officer, Centers for Disease Control and 
Prevention.
[FR Doc. E5-7039 Filed 12-7-05; 8:45 am]

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