[Federal Register: December 8, 2005 (Volume 70, Number 235)]
[Notices]
[Page 73007-73008]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr08de05-65]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Disease Control and Prevention
[60Day-06-06AK]
Proposed Data Collections Submitted for Public Comment and
Recommendations
In compliance with the requirement of Section 3506(c)(2)(A) of the
Paperwork Reduction Act of 1995 for opportunity for public comment on
proposed data collection projects, the Centers for Disease Control and
Prevention (CDC) will publish periodic summaries of proposed projects.
To request more information on the proposed projects or to obtain a
copy of the data collection plans and instruments, call 404-639-4766 or
send comments to Seleda Perryman, CDC Assistant Reports Clearance
Officer, 1600 Clifton Road, MS-D74, Atlanta, GA 30333 or send an e-mail
to omb@cdc.gov.
Comments are invited on: (a) Whether the proposed collection of
information is necessary for the proper performance of the functions of
the agency, including whether the information shall have practical
utility; (b) the accuracy of the agency's estimate of the burden of the
proposed collection of information; (c) ways to enhance the quality,
utility, and clarity of the information to be collected; and (d) ways
to minimize the burden of the collection of information on respondents,
including through the use of automated collection techniques or other
forms of information technology. Written comments should be received
within 60 days of this notice.
Proposed Project
Collection of Customer Survey Data Pertaining to the CDC Web site--
New--National Center for Health Marketing (NCHM), Centers for Disease
Control and Prevention (CDC).
Background and Brief Description
Executive Order 12862 directs agencies that provide significant
services directly to the public to survey customers to determine the
kind and quality of services they need and their level of satisfaction
with existing services. The Centers for Disease Control and Prevention
(CDC), National Center for Health Marking (NCHM), seeks to obtain
approval to conduct customer satisfaction surveys and usability tests
of the CDC Web site, http://www.cdc.gov on an ongoing basis. By
collecting customer satisfaction and Web site usability information,
CDC will be enabled to serve, and respond to, the ever-changing demands
of website users. These users include individuals (patients, educators,
students, etc.), interested communities, partners, healthcare
providers, and businesses. Survey information will augment current Web
content, delivery, and design research which is used to understand the
Web user, and more specifically, the CDC user community. Primary
objectives are to ensure: (1) CDC's Web site meets its customer needs
and (2) the Web site meets the wants, preferences, and needs of its
target audiences. Findings will help to: (1) Understand the user
community and how to better serve Internet users; (2) discover areas
requiring improvement in either content or delivery; (3) determine how
to align Web offerings with identified user need(s); and (4) explore
methods for offering, presenting and delivering information most
effectively. There are no costs to respondents other than their time.
[[Page 73008]]
Estimated Annualized Burden Table
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Number of Average burden Total annual
Respondents Number of responses per per response burden (in
respondents respondent (in hours) hours)
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Web site Users.............................. 400,000 1 6/60 40,000
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Dated: December 2, 2005.
Joan F. Karr,
Acting Reports Clearance Officer, Centers for Disease Control and
Prevention.
[FR Doc. E5-7039 Filed 12-7-05; 8:45 am]
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