[Federal Register: December 15, 2006 (Volume 71, Number 241)]
[Notices]
[Page 75499]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr15de06-25]
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DEPARTMENT OF COMMERCE
Submission for OMB Review: Comment Request
DOC has submitted to the Office of Management and Budget (OMB) for
clearance the following proposal for collection of information under
the provisions of the Paperwork Reduction Act of 1995, Public Law 104-
13.
Bureau: International Trade Administration.
Title: International Trade Specialist Counseling Session Survey.
Agency Form Number: ITA-4154P.
OMB Number: 0625-0253.
Type of Request: Revisions, Regular Submission.
Burden: 284.
Number of Respondents: 1700.
Avg. Hours per Response: 10 minutes.
Needs and Uses: The International Trade Administration's U.S.
Commercial Service is mandated by Congress to help U.S. businesses,
particularly small and medium-sized companies, export their products
and services to global markets. To accomplish its mission effectively,
the U.S. Commercial Service needs ongoing feedback on its programs. In
addition to collecting client feedback for pay-for-use products/events
provided by the U.S. Commercial Service's international offices, the
U.S. Commercial Service would like to institutionalize Counseling
Session Surveys to obtain client feedback from U.S. businesses that
have engaged in ``counseling sessions'' with CS International Trade
Specialists in the domestic offices (known as U.S. Export Assistance
Centers). Counseling sessions occur when an International Trade
Specialist from one of the U.S. Commercial Service's domestic offices
works with a client to determine their international marketing
interests and provide ``global trade solutions''.
This information collection item allows the U.S. Commercial Service
to solicit clients' opinions about the counseling services provided by
International Trade Specialists located in domestic offices known as
U.S. Export Assistance Centers. The information is used for program
improvement, strategic planning, and allocation of resources. The
surveys are part of ITA's effort to implement objectives of the
National Performance Review (NPR) and Government Performance and
Results Act (GPRA). Survey responses will acquaint ITA managers with
firms' perceptions and assessments of export-assistance counseling
provided by International Trade Specialists in U.S. Export Assistance
Centers. This information is critical for improving the level of
service provided to U.S. businesses by the U.S. Commercial Service's
International Trade Specialists. Survey responses are used to assess
client satisfaction, assess priorities, and identify areas where
service levels and benefits differ from client expectations. Clients
benefit because the information is used to improve services provided to
the public. In addition, respondents will benefit from more effective
follow-up to their unmet needs and expectations and more efficient
resolution to their exporting issues and challenges. Without this
information, the U.S. Commercial Service is unable to systematically
determine client perceptions about the quality and benefit of its
export counseling services.
Affected Public: Businesses or other for profit, not-for-profit
institutions.
Frequency: On occasion.
Respondents Obligation: Required to obtain or retain a benefit,
voluntary.
OMB Desk Officer: David Rostker, (202) 395-3897.
Copies of the above information collection can be obtained by
writing Diana Hynek, Departmental Paperwork Clearance Officer,
Department of Commerce, Room 6625, 14th and Constitution Avenue, NW.,
Washington, DC 20230. E-mail: dHynek@doc.gov.
Written comments and recommendations for the proposed information
collection should be sent to David Rostker, OMB Desk Officer,
David_Rostker@omb.eop.gov or fax (202) 395-7285 within 30 days of the
publication of this notice in the Federal Register.
Dated: December 11, 2006.
Madeleine Clayton,
Management Analyst, Office of the Chief Information Officer.
[FR Doc. E6-21327 Filed 12-14-06; 8:45 am]
BILLING CODE 3510-FP-P