[Federal Register: June 14, 2007 (Volume 72, Number 114)]
[Proposed Rules]
[Page 32947-33145]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr14jn07-19]
[[Page 32947]]
-----------------------------------------------------------------------
Part II
Federal Reserve System
-----------------------------------------------------------------------
12 CFR Part 226
Truth in Lending; Proposed Rule
[[Page 32948]]
-----------------------------------------------------------------------
FEDERAL RESERVE SYSTEM
12 CFR Part 226
[Regulation Z; Docket No. R-1286]
Truth in Lending
AGENCY: Board of Governors of the Federal Reserve System.
ACTION: Proposed rule; request for public comment.
-----------------------------------------------------------------------
SUMMARY: The Board proposes to amend Regulation Z, which implements the
Truth in Lending Act (TILA), and the staff commentary to the
regulation, following a comprehensive review of TILA's rules for open-
end (revolving) credit that is not home-secured. The proposed revisions
take into consideration comments from the public on an initial advance
notice of proposed rulemaking (ANPR) published in December 2004 on a
variety of issues relating to the format and content of open-end credit
disclosures and the substantive protections provided under the
regulation. The proposal also considers comments received on a second
ANPR published in October 2005 that addressed several amendments to
TILA's open-end credit rules contained in the Bankruptcy Abuse
Prevention and Consumer Protection Act of 2005. Consumer testing was
conducted as a part of the review.
Except as otherwise noted, the proposed changes apply solely to
open-end credit. Disclosures accompanying credit card applications and
solicitations would highlight fees and reasons penalty rates might be
applied, such as for paying late. Creditors would be required to
summarize key terms at account opening and when terms are changed. The
proposal would identify specific fees that must be disclosed to
consumers in writing before an account is opened, and give creditors
flexibility regarding how and when to disclose other fees imposed as
part of the open-end plan. Periodic statements would break out costs
for interest and fees. Two alternatives are proposed dealing with the
``effective'' or ``historical'' annual percentage rate disclosed on
periodic statements.
Rules of general applicability such as the definition of open-end
credit and dispute resolution procedures would apply to all open-end
plans, including home-equity lines of credit. Rules regarding the
disclosure of debt cancellation and debt suspension agreements would be
revised for both closed-end and open-end credit transactions. Loans
taken against employer-sponsored retirement plans would be exempt from
TILA coverage.
DATES: Comments must be received on or before October 12, 2007.
ADDRESSES: You may submit comments, identified by Docket No. R-1286, by
any of the following methods:
Agency Web Site: http://www.federalreserve.gov Follow the instructions for submitting comments at http://www.federalreserve.gov/.
.
Federal eRulemaking Portal: http://www.regulations.gov.
Follow the instructions for submitting comments.
E-mail: regs.comments@federal reserve.gov. Include the
docket number in the subject line of the message.
Fax: (202) 452-3819 or (202) 452-3102.
Mail: Jennifer J. Johnson, Secretary, Board of Governors
of the Federal Reserve System, 20th Street and Constitution Avenue,
NW., Washington, DC 20551.
All public comments are available from the Board's Web site at
http://www.federalreserve.gov/generalinfo/foia/ProposedRegs.cfm as
submitted, unless modified for technical reasons. Accordingly, your
comments will not be edited to remove any identifying or contact
information. Public comments may also be viewed electronically or in
paper in Room MP-500 of the Board's Martin Building (20th and C
Streets, NW.) between 9 a.m. and 5 p.m. on weekdays.
FOR FURTHER INFORMATION CONTACT: Amy Burke or Vivian Wong, Attorneys,
Krista Ayoub, Dan Sokolov, Ky Tran-Trong, or John Wood, Counsels, or
Jane Ahrens, Senior Counsel, Division of Consumer and Community
Affairs, Board of Governors of the Federal Reserve System, at (202)
452-3667 or 452-2412; for users of Telecommunications Device for the
Deaf (TDD) only, contact (202) 263-4869.
SUPPLEMENTARY INFORMATION:
I. Background on TILA and Regulation Z
Congress enacted the Truth in Lending Act (TILA) based on findings
that economic stability would be enhanced and competition among
consumer credit providers would be strengthened by the informed use of
credit resulting from consumers' awareness of the cost of credit. The
purposes of TILA are (1) to provide a meaningful disclosure of credit
terms to enable consumers to compare credit terms available in the
marketplace more readily and avoid the uninformed use of credit; and
(2) to protect consumers against inaccurate and unfair credit billing
and credit card practices.
TILA's disclosures differ depending on whether consumer credit is
an open-end (revolving) plan or a closed-end (installment) loan. TILA
also contains procedural and substantive protections for consumers.
TILA is implemented by the Board's Regulation Z. An Official Staff
Commentary interprets the requirements of Regulation Z. By statute,
creditors that follow in good faith Board or official staff
interpretations are insulated from civil liability, criminal penalties,
or administrative sanction.
II. Summary of Major Proposed Changes
The goal of the proposed amendments to Regulation Z is to improve
the effectiveness of the disclosures that creditors provide to
consumers at application and throughout the life of an open-end (not
home-secured) account. The proposed changes are the result of the
Board's review of the provisions that apply to open-end (not home-
secured) credit. The Board's last comprehensive review of Regulation Z
was in 1981. The Board is proposing changes to format, timing, and
content requirements for the five main types of open-end credit
disclosures governed by Regulation Z: (1) Credit and charge card
application and solicitation disclosures; (2) account-opening
disclosures; (3) periodic statement disclosures; (4) change-in-terms
notices; and (5) advertising provisions.
Applications and solicitations. The proposal contains changes to
the format and content to make the credit and charge card application
and solicitation disclosures more meaningful and easier for consumers
to use. The proposed changes include:
Adopting new format requirements for the summary table,
including rules regarding: Type size and use of boldface type for
certain key terms, placement of information, and the use of cross-
references.
Revising content, including: A requirement that creditors
disclose the duration that penalty rates may be in effect, a shorter
disclosure about variable rates, new disclosures highlighting the
effect of creditors' payment allocation practices, and a reference to
consumer education materials on the Board's Web site.
Account-opening disclosures. The proposal also contains revisions
to the cost disclosures provided at account opening to make the
information more conspicuous and easier to read. The proposed changes
include:
[[Page 32949]]
Disclosing certain key terms in a summary table at account
opening, which would be substantially similar to the table required for
credit and charge card applications and solicitations, in order to
summarize for consumers key information that is most important to
informed decision-making.
Adopting a different approach to disclosing fees, to
provide greater clarity for identifying fees that must be disclosed. In
addition, creditors would have flexibility to disclose charges (other
than those in the summary table) in writing or orally.
Periodic statement disclosures. The proposal also contains
revisions to make disclosures on periodic statements more
understandable, primarily by making changes to the format requirements,
such as by grouping fees, interest charges, and transactions together.
The proposed changes include:
Itemizing interest charges for different types of
transactions, such as purchases and cash advances, and providing
separate totals of fees and interest for the month and year-to-date.
Modifying the provisions for disclosing the ``effective
APR,'' including format and terminology requirements to make it more
understandable. Because of concerns about the disclosure's
effectiveness, however, the Board is also soliciting comment on whether
this rate should be required to be disclosed.
Requiring disclosure of the effect of making only the
minimum required payment on repayment of balances (changes required by
the Bankruptcy Act).
Changes in consumer's interest rate and other account terms. The
proposal would expand the circumstances under which consumers receive
written notice of changes in the terms (e.g., an increase in the
interest rate) applicable to their accounts, and increase the amount of
time these notices must be sent before the change becomes effective.
The proposed changes include:
Generally increasing advance notice before a changed term
can be imposed from 15 to 45 days, to better allow consumers to obtain
alternative financing or change their account usage.
Requiring creditors to provide 45 days' prior notice
before the creditor increases a rate due to the consumer's delinquency
or default.
When a change-in-terms notice accompanies a periodic
statement, requiring a tabular disclosure on the front of the periodic
statement of the key terms being changed.
Advertising provisions. The proposal would revise the rules
governing advertising of open-end credit to help ensure consumers
better understand the credit terms offered. These proposed revisions
include:
Requiring advertisements that state a minimum monthly
payment on a plan offered to finance the purchase of goods or services
to state, in equal prominence to the minimum payment, the time period
required to pay the balance and the total of payments if only minimum
payments are made.
Permitting advertisements to refer to a rate as ``fixed''
only if the advertisement specifies a time period for which the rate is
fixed and the rate will not increase for any reason during that time,
or if a time period is not specified, if the rate will not increase for
any reason while the plan is open.
III. The Board's Review of Open-End Credit Rules
A. December 2004 Advance Notice of Proposed Rulemaking
The Board began a review of Regulation Z in December 2004.\1\ The
Board initiated its review of Regulation Z by issuing an advance notice
of proposed rulemaking (December 2004 ANPR). 69 FR 70925; December 8,
2004. At that time, the Board announced its intent to conduct its
review of Regulation Z in stages, focusing first on the rules for open-
end (revolving) credit accounts that are not home-secured, chiefly
general-purpose credit cards and retailer credit card plans. The
December 2004 ANPR sought public comment on a variety of specific
issues relating to three broad categories: the format of open-end
credit disclosures, the content of those disclosures, and the
substantive protections provided for open-end credit under the
regulation. The December 2004 ANPR solicited comment on the scope of
the Board's review, and also requested commenters to identify other
issues that the Board should address in the review. The comment period
closed on March 28, 2005.
---------------------------------------------------------------------------
\1\ The review was initiated pursuant to requirements of section
303 of the Riegle Community Development and Regulatory Improvement
Act of 1994, section 610(c) of the Regulatory Flexibility Act of
1980, and section 2222 of the Economic Growth and Regulatory
Paperwork Reduction Act of 1996.
---------------------------------------------------------------------------
The Board received over 200 comment letters in response to the
December 2004 ANPR. More than half of the comments were from individual
consumers. About 60 comments were received from the industry or
industry representatives, and about 20 comments were received from
consumer advocates and community development groups. The Office of the
Comptroller of the Currency, one state agency, and one member of
Congress also submitted comments.
Scope. Commenters' views on a staged review of Regulation Z were
divided. Some believe reviewing the regulation in stages makes the
process manageable and focuses discussion and analysis. Others
supported an independent focus on open-end credit rules because they
believe open-end credit by its nature is distinct from other credit
products covered by TILA and Regulation Z.
Some commenters supported the Board's approach generally, but
voiced concern that looking at the regulation in a piecemeal fashion
may lead to decisions in the early stages of the review that may need
to be revisited later. If the review is staged, these commenters want
all changes implemented at the same time, to ensure consistency between
the open-end and closed-end rules.
Some commenters urged the Board to include open-end rules affecting
home-equity lines of credit (HELOCs) in the initial stage of the
review. If the Board chooses not to expand its review of open-end
credit rules to cover home-secured credit, these commenters urged the
Board to avoid making any revisions that would be inconsistent with
existing HELOC requirements.
A few commenters concurred with the Board's approach of reviewing
Regulation Z in stages, but they preferred that the Board start with
rules of general applicability, such as definitions. These commenters
generally urged the Board to provide additional clarity on the
definition of ``finance charge,'' TILA's dollar cost of credit.
Finally, a few commenters stated the Board needs to review the
entire regulation at the same time. They suggested a staged approach is
not workable, and cited concerns about duplicating efforts, creating
inconsistencies, and revisiting changes made in earlier stages of a
lengthy review.
Format. In general, commenters representing both consumers and
industry stated that the tabular format requirements for TILA's direct-
mail credit card application and solicitation disclosures have proven
useful to consumers, although a variety of suggestions were made to add
or delete specific disclosures. Many, however, noted that typical
account-opening disclosures are lengthy and complex, and suggested that
the effectiveness of account-opening disclosures could be improved if
key terms were summarized in a standardized format, perhaps in the same
format as TILA's direct-mail credit card application and solicitation
[[Page 32950]]
disclosures. These suggestions were consistent with the views of some
members of the Board's Consumer Advisory Council. Industry commenters
supported the Board's plan to use focus groups or other consumer
research tools to test the effectiveness of any proposed revisions.
To combat ``information overload,'' many commenters asked the Board
to emphasize only the most important information that consumers need at
the time the disclosure is given. They asked the Board to avoid rules
that require the repetitive delivery of complex information, not all of
which is essential to comparison shopping, such as a lengthy
explanation of the creditor's method of calculating balances now
required at account opening and on periodic statements. Commenters
suggested that the Board would most effectively promote comparison
shopping by focusing on essential terms in a simplified way. They
believe some information could also be provided to consumers through
nonregulatory, educational methods. Taken together, these approaches
could lead to simpler disclosures that consumers might be more inclined
to read and understand.
Content. In general, commenters provided a variety of views on how
to simplify TILA's cost disclosures. For example, some suggested that
creditors should disclose only interest as the ``finance charge'' and
simply identify all other fees and charges. Others suggested all fees
associated with an open-end plan should be disclosed as the ``finance
charge.'' Creditors sought, above all, clear rules.
Comments were divided on the usefulness of open-end APRs. TILA
requires creditors to disclose an ``interest rate'' APR for shopping
disclosures (such as in advertisements and solicitations) and at
account opening, and an ``effective'' APR on periodic statements that
reflects interest and fees, such as transaction charges assessed during
the billing period. In general, consumer groups suggested that the
Board mandate for shopping disclosures an ``average'' or ``typical''
effective APR based on an historical average cost to consumers with
similar accounts. An average APR, consumer representatives stated,
would give consumers a more accurate picture of what consumers' actual
cost might be. Regarding the effective APR on periodic statements,
consumer advocates stated that it is a key disclosure that is helpful,
and can provide ``shock value'' to consumers when fees cause the APR to
spike for the billing cycle. Commenters representing industry argued
that an effective APR is not meaningful, confuses consumers, and is
difficult to explain. Some commenters suggested that a disclosure on
the periodic statement that provides context by explaining what costs
are included in the effective APR might improve its usefulness.
Regarding advance notice of changes to rates and fees, comments
were sharply divided. Creditors generally believe the current notice
requirements are adequate, although for rate (and other) changes not
involving a consumer's default, a number of creditors supported
increasing the advance notice requirement from 15 to 30 days. Consumers
and consumer representatives generally believe that when terms change,
consumers should have the right under TILA to opt out of the new terms,
or be allowed a much longer time period to find alternative credit
products. They suggested a two-billing cycle advance notice or as long
as 90 days. More fundamentally, these commenters believe card issuers
should be held to the initial terms of the credit contract, at least
until the credit card expires.
Where triggering events are set forth in the account agreement such
as events that might trigger penalty pricing, creditors believe there
is no need to provide additional notice when the event occurs; they are
not changing a term, they stated, but merely implementing the
agreement. Some suggest that instead of providing a notice when penalty
pricing is triggered, penalty pricing and the triggers should be better
emphasized in the application and account-opening disclosures.
Consumers and consumer representatives agree that creditors' policies
about when terms may change should be more prominently displayed,
including in the credit card application disclosures. They further
believe the Board should provide new substantive protections to
consumers, such as prohibiting the practice of increasing rates merely
because the consumer paid late on another credit account.
B. The Bankruptcy Act's Amendments to TILA and October 2005 Advance
Notice of Proposed Rulemaking
The Bankruptcy Abuse Prevention and Consumer Protection Act of 2005
(the ``Bankruptcy Act'') primarily amended the federal bankruptcy code,
but also contained several provisions amending TILA. Public Law 109-8,
119 Stat. 23. The Bankruptcy Act's TILA amendments principally deal
with open-end credit accounts and require new disclosures on periodic
statements, on credit card applications and solicitations, and in
advertisements.
In October 2005, the Board published a second ANPR to solicit
comment on implementing the Bankruptcy Act amendments (October 2005
ANPR). 70 FR 60235; October 17, 2005. In the October 2005 ANPR, the
Board stated its intent to implement the Bankruptcy Act amendments as
part of the Board's ongoing review of Regulation Z's open-end credit
rules. The comment period for the October 2005 ANPR closed on December
16, 2005.
The Board received approximately 50 comment letters in response to
the October 2005 ANPR. Forty-five letters were submitted by financial
institutions and their trade groups. Five letters were submitted by
consumer groups.
Minimum payment warnings. Under the Bankruptcy Act, creditors that
offer open-end accounts must provide standardized disclosures on each
periodic statement about the effects of making only minimum payments,
including an example of how long it would take to pay off a specified
balance, along with a toll-free telephone number that consumers can use
to obtain an estimate of how long it will take to pay off their own
balance if only minimum payments are made. The Board must develop a
table that creditors can use in responding to consumers requesting such
estimates.
Industry commenters generally favored limiting the minimum payment
disclosure to credit card accounts (thus, excluding HELOCs and
overdraft lines of credit) and to those consumers who regularly make
only minimum payments. Consumer groups generally favored broadly
applying the rule to all types of open-end credit and to all open-end
accountholders.
Industry commenters supported having an option to provide
customized information (reflecting a consumer's actual account status)
on the periodic statement or in response to a consumer's telephone
call, but also wanted the option to use a standardized formula
developed by the Board. Consumer group commenters asked the Board to
require creditors to provide more customized estimates of payoff
periods through the toll-free telephone number and to not allow
creditors to use a standardized formula, and supported disclosure of an
``actual'' repayment time on the periodic statement.
Late-payment fees. Under the Bankruptcy Act, creditors offering
open-end accounts must disclose on each periodic statement the earliest
date on which a late payment fee may be charged, as well as the amount
of the fee.
Industry commenters urged the Board to base the disclosure
requirement on
[[Page 32951]]
the contractual payment due date and to disregard any ``courtesy''
period that creditors informally recognize following the contractual
payment due date. Although the industry provided mixed comments on any
format requirements, most opposed a proximity requirement for
disclosing the amount of the fee and the date. Comments were mixed on
adding information about penalty APRs and ``cut-off times'' to the late
payment disclosures. While supporters (a mix of industry and consumer
commenters) believe the additional information is useful, others were
concerned about the complexity of such a disclosure, and opposed the
approach for that reason. Consumer commenters suggested substantive
protections to ensure consumers' payments are timely credited, such as
considering the postmark date to be the date of receipt.
Internet solicitations. The Bankruptcy Act provides that credit
card issuers offering cards on the Internet must include the same
tabular summary of key terms that is currently required for
applications or solicitations sent by direct mail.
Although the Bankruptcy Act refers only to solicitations (where no
application is required), most commenters (both industry and consumer
groups) agreed that Internet applications should be treated the same as
solicitations. Many industry commenters stated that the Board's interim
final rule on electronic disclosures, issued in 2001, would be
appropriate to implement the Bankruptcy Act. Regarding accuracy
standards, the majority of industry commenters addressing this issue
indicated that issuers should be required to update Internet
disclosures every 30 days, while consumer groups suggested that the
disclosures should be updated in a ``timely fashion,'' with 30 days
being too long in some instances.
Introductory rate offers. Under the Bankruptcy Act, credit card
issuers offering discounted introductory rates must clearly and
conspicuously disclose in marketing materials the expiration date of
the offer, the rate that will apply after that date, and an explanation
of how the introductory rate may be revoked (for example, if the
consumer makes a late payment).
In general, industry commenters asked for flexibility in complying
with the new requirements. Consumer groups supported stricter
standards, such as requiring an equivalent typeface for the word
``introductory'' in immediate proximity to the temporary rate and
requiring the expiration date and subsequent rate to appear either
side-by-side with, or immediately under or above, the most prominent
statement of the temporary rate.
Account termination. Under the Bankruptcy Act, creditors are
prohibited from terminating an open-end account before its expiration
date solely because the consumer has not incurred finance charges on
the account. Creditors are permitted, however, to terminate an account
for inactivity.
Regarding guidance on what should be considered an ``expiration
date,'' several industry commenters suggested using card expiration
dates as the account expiration date. Others cautioned against using
such an approach, because accounts do not terminate upon a card
expiration date. Regarding what constitutes ``inactivity,'' many
industry commenters stated no further guidance is necessary. Among
those suggesting additional guidance, most suggested ``activity''
should be measured only by consumers' actions (charges and payments) as
opposed to card issuer activity (for example, refunding fees, billing
inactivity fees, or waiving unpaid balances).
High loan-to-value mortgage credit. For home-secured credit that
may exceed the dwelling's fair-market value, the Bankruptcy Act
amendments require creditors to provide additional disclosures at the
time of application and in advertisements (for both open-end and
closed-end credit). The disclosures would warn consumers that interest
on the portion of the loan that exceeds the home's fair-market value is
not tax deductible and encourage consumers to consult a tax advisor.
Because these amendments deal with home-secured credit, the Board is
not proposing revisions to Regulation Z to implement these provisions
at this time. The Board anticipates implementing these provisions in
connection with the upcoming review of Regulation Z's rules for
mortgage transactions. Nevertheless, the following is a summary of the
comments received.
In general, creditors asked for flexibility in providing the
disclosure, either by permitting the notice to be provided to all
mortgage applicants, or to be provided later in the approval process
after creditors have determined the disclosure is triggered. Similarly,
a number of industry commenters advocated limiting the advertising rule
to creditors that specifically market high loan-to-value mortgage
loans. Creditor commenters asked for guidance on loan-to-value
calculations and safe harbors for how creditors determine property
values. Consumer advocates favored triggering the disclosure when the
possibility of negative amortization could occur.
C. Consumer Testing
A principal goal for the Regulation Z review is to produce revised
and improved credit card disclosures that consumers will be more likely
to pay attention to, understand, and use in their decisions, while at
the same time not creating undue burdens for creditors. In April 2006,
the Board retained a research and consulting firm (Macro International)
that specializes in designing and testing documents to conduct consumer
testing to help the Board review Regulation Z's credit card rules.
Specifically, the Board used consumer testing to develop proposed model
forms for the following credit card disclosures required by Regulation
Z:
Summary table disclosures provided in direct-mail
solicitations and applications;
Disclosures provided at account opening;
Periodic statement disclosures; and
Subsequent disclosures, such as notices provided when key
account terms are changed, and notices on checks provided to access
credit card accounts.
Working closely with the Board, Macro International conducted
several tests. Each round of testing was conducted in a different city,
throughout the United States. In addition, the consumer testing groups
contained participants with a range of ethnicities, ages, educational
levels, credit card behavior, and whether a consumer likely has a prime
or subprime credit card.
Exploratory focus groups. In May and June 2006, the Board worked
with Macro International to conduct two sets of focus groups with
credit card consumers, in part, to learn more about what information
consumers currently use in making decisions about their credit card
accounts. Each focus group consisted of between eight and thirteen
people that discussed issues identified by the Board and raised by a
moderator from Macro International. Through these focus groups, the
Board gathered information on what credit terms consumers usually
consider when shopping for a credit card, what information they find
useful when they receive a new credit card in the mail, and what
information they find useful on periodic statements.
Cognitive interviews on existing disclosures. In August 2006, the
Board worked with Macro International to conduct nine cognitive
interviews with credit card customers. These cognitive interviews
consisted of one-on-one discussions with consumers, during
[[Page 32952]]
which consumers were asked to view existing sample credit card
disclosures. The goals of these interviews were: (1) To learn more
about what information consumers read when they receive current credit
card disclosures; (2) to research how easily consumers can find various
pieces of information in these disclosures; and (3) to test consumers'
understanding of certain credit card-related words and phrases.
1. Initial design of disclosures for testing. In the fall of 2006,
the Board worked with Macro International to develop sample credit card
disclosures to be used in the later rounds of testing, taking into
account information learned through the focus groups and the cognitive
interviews.
2. Additional cognitive interviews and revisions to disclosures. In
late 2006 and early 2007, the Board worked with Macro International to
conduct four rounds of cognitive interviews (between seven and nine
participants per round), where consumers were asked to view new sample
credit card disclosures developed by the Board and Macro International.
The rounds of interviews were conducted sequentially to allow for
revisions to the testing materials based on what was learned from the
testing during each previous round.
Results of testing. Several of the model forms were developed
through the testing. A report summarizing the results of the testing is
available on the Board's public Web site: http://www.federalreserve.gov
.
Testing participants generally read the summary table provided in
direct-mail credit card solicitations and applications and ignored
information presented outside of the table. Thus, the proposal requires
that information about events that trigger penalty rates and about
important fees (late-payment fees, over-the-credit-limit fees, balance
transfer fees, and cash advance fees) be placed in the table.
Currently, this information may be placed outside the table.
With respect to the account-opening disclosures, consumer testing
indicates that consumers commonly do not review their account
agreements, which are often in small print and dense prose. The
proposal would require creditors to include a table summarizing the key
terms applicable to the account, similar to the table required for
credit card applications and solicitations. Setting apart the most
important terms in this way will better ensure that consumers are
apprised of those terms.
With respect to periodic statement disclosures, testing
participants found it beneficial to have the different types of
transactions grouped together by type. Thus, the proposal requires
creditors to group transactions together by type, such as purchases,
cash advances, and balance transfers. In addition, many consumers more
easily noticed the number and amount of fees when the fees were
itemized and grouped together with interest charges. Consumers also
noticed fees and interest charges more readily when they were located
near the disclosure of the transactions on the account. Thus, under the
proposal, creditors would be required to group all fees together and
describe them in a manner consistent with consumers' general
understanding of costs (``interest charge'' or ``fee''), without regard
to whether the fees would be considered ``finance charges,'' ``other
charges'' or neither under the regulation.
With respect to change-in-terms notices, consumer testing indicates
that much like the account-opening disclosures, consumers may not
typically read such notices, because they are often in small print and
dense prose. To enhance the effectiveness of change-in-terms notices,
when a creditor is changing terms which were required to be disclosed
in the summary table provided at account opening, the proposed rules
would require the creditor to include a table summarizing any such
changed terms. Creditors commonly provide notices about changes to
terms or rates in the same envelope with periodic statements. Consumer
testing indicates that consumers may not typically look at the notices
if they are provided as separate inserts given with periodic
statements. Thus, in such cases, a table summarizing the change would
have to appear on the periodic statement directly above the transaction
list, where consumers are more likely to notice the changes.
Additional testing after comment period. After receiving comments
from the public on the proposal and the revised disclosure forms, the
Board will work with Macro International to revise the model
disclosures. Macro International then will conduct additional rounds of
cognitive interviews to test the revised disclosures. After the
cognitive interviews, quantitative testing will be conducted. The goal
of the quantitative testing is to measure consumers' comprehension and
the usability of the newly-developed disclosures relative to existing
disclosures and formats.
D. Other Outreach and Research
The Board also solicited input from members of the Board's Consumer
Advisory Council on various issues presented by the review of
Regulation Z's open-end credit rules. During 2005 and 2006, for
example, the Council discussed the feasibility and advisability of
reviewing Regulation Z in stages, ways to improve the summary table
provided on or with credit card applications and solicitations, issues
related to TILA's substantive protections (including dispute resolution
procedures), and issues related to the Bankruptcy Act amendments. In
addition, the Board met or conducted conference calls with various
industry and consumer group representatives throughout the review
process leading to this proposal. The Board also reviewed disclosures
currently provided by creditors, consumer complaints received by the
federal banking agencies, and surveys on credit card usage to help
inform the proposal.\2\
---------------------------------------------------------------------------
\2\ Surveys reviewed include: Thomas A. Durkin, Credit Cards:
Use and Consumer Attitudes, 1970-2000, Federal Reserve Bulletin,
(September 2000); Thomas A. Durkin, Consumers and Credit
Disclosures: Credit Cards and Credit Insurance, Federal Reserve
Bulletin (April 2002).
---------------------------------------------------------------------------
E. Reviewing Regulation Z in Stages
Based on the comments received and upon its own analysis, the Board
is proceeding with a review of Regulation Z in stages. This proposal
largely contains revisions to rules affecting open-end plans other than
HELOCs subject to Sec. 226.5b. These open-end (not home-secured) plans
are distinct from other TILA-covered products, and conducting a review
in stages allows for a manageable process. Possible revisions to rules
affecting HELOCs will be considered in the Board's review of home-
secured credit, currently underway. To minimize compliance burden for
creditors offering HELOCs as well as other open-end credit, many of the
open-end rules would be reorganized to delineate clearly the
requirements for HELOCs and other forms of open-end credit. Although
this reorganization would increase the size of the regulation and
commentary, the Board believes a clear delineation of rules for HELOCs
and other forms of open-end credit pending the review of HELOC rules
provides a clear compliance benefit to creditors. Creditors that
generate a single periodic statement for all open-end products would be
given the option to retain the existing periodic statement disclosure
scheme for HELOCs, or to disclose information on periodic statements
under the revised rules for other open-end plans.
F. Implementation Period
The Board contemplates providing creditors sufficient time to
implement
[[Page 32953]]
any revisions that may be adopted. The Board seeks comment on an
appropriate implementation period.
IV. The Board's Rulemaking Authority
TILA mandates that the Board prescribe regulations to carry out the
purposes of the act. TILA also specifically authorizes the Board, among
other things, to do the following:
Issue regulations that contain such classifications,
differentiations, or other provisions, or that provide for such
adjustments and exceptions for any class of transactions, that in the
Board's judgment are necessary or proper to effectuate the purposes of
TILA, facilitate compliance with the act, or prevent circumvention or
evasion. 15 U.S.C. 1604(a).
Exempt from all or part of TILA any class of transactions
if the Board determines that TILA coverage does not provide a
meaningful benefit to consumers in the form of useful information or
protection. The Board must consider factors identified in the act and
publish its rationale at the time it proposes an exemption for comment.
15 U.S.C. 1604(f).
Add or modify information required to be disclosed with
credit and charge card applications or solicitations if the Board
determines the action is necessary to carry out the purposes of, or
prevent evasions of, the application and solicitation disclosure rules.
15 U.S.C. 1637(c)(5).
Require disclosures in advertisements of open-end plans.
15 U.S.C. 1663.
In the course of developing the proposal, the Board has considered
the information collected from comment letters submitted in response to
its ANPRs, its experience in implementing and enforcing Regulation Z,
and the results obtained from testing various disclosure options in
controlled consumer tests. For the reasons discussed in this notice,
the Board believes this proposal is appropriate to effectuate the
purposes of TILA, to prevent the circumvention or evasion of TILA, and
to facilitate compliance with the act.
Also as explained in this notice, the Board believes that the
specific exemptions proposed are appropriate because the existing
requirements do not provide a meaningful benefit to consumers in the
form of useful information or protection. In reaching this conclusion,
the Board considered (1) the amount of the loan and whether the
disclosure provides a benefit to consumers who are parties to the
transaction involving a loan of such amount; (2) the extent to which
the requirement complicates, hinders, or makes more expensive the
credit process; (3) the status of the borrower, including any related
financial arrangements of the borrower, the financial sophistication of
the borrower relative to the type of transaction, and the importance to
the borrower of the credit, related supporting property, and coverage
under TILA; (4) whether the loan is secured by the principal residence
of the borrower; and (5) whether the exemption would undermine the goal
of consumer protection. The rationales for these proposed exemptions
are explained below.
V. Discussion of Major Proposed Revisions
The goal of the proposed revisions is to improve the effectiveness
of the Regulation Z disclosures that must be provided to consumers for
open-end accounts. A summary of the key account terms must accompany
applications and solicitations for credit card accounts. For all open-
end credit plans, creditors must disclose costs and terms at account
opening, generally before the first transaction. Consumers must receive
periodic statements of account activity, and creditors must provide
notice before certain changes in the account terms may become
effective.
To shop for and understand the cost of credit, consumers must be
able to identify and understand the key terms of open-end accounts. But
the terms and conditions affecting credit card account pricing can be
complex. The proposed revisions to Regulation Z are intended to provide
the most essential information to consumers when the information would
be most useful to them, with content and formats that are clear and
conspicuous. The proposed revisions are expected to improve consumers'
ability to make informed credit decisions and enhance competition among
credit card issuers. Many of the changes are based on the consumer
testing that was conducted in connection with the review of Regulation
Z.
In considering the proposed revisions, the Board has also sought to
balance the potential benefits for consumers with the compliance
burdens imposed on creditors. For example, the proposed revisions seek
to provide greater certainty to creditors in identifying what costs
must be disclosed for open-end plans, and when those costs must be
disclosed. More effective disclosures may also reduce customer
confusion and misunderstanding, which may also ease creditors' costs
relating to consumer complaints and inquiries.
A. Credit Card Applications and Solicitations
Under Regulation Z, credit and charge card issuers are required to
provide information about key costs and terms with their applications
and solicitations.\3\ This information is abbreviated, to help
consumers focus on only the most important terms and decide whether to
apply for the credit card account. If consumers respond to the offer
and are issued a credit card, creditors must provide more detailed
disclosures at account opening, before the first transaction occurs.
---------------------------------------------------------------------------
\3\ Charge cards are a type of credit card for which full
payment is typically expected upon receipt of the billing statement.
To ease discussion, this notice will refer simply to ``credit
cards.''
---------------------------------------------------------------------------
The application and solicitation disclosures are considered among
the most effective TILA disclosures principally because they must be
presented in a standardized table with headings, content, and format
substantially similar to the model forms published by the Board. In
2001, the Board revised Regulation Z to enhance the application and
solicitation disclosures by adding rules and guidance concerning the
minimum type size and requiring additional fee disclosures.
Penalty pricing. The proposal would make several revisions that
seek to improve consumers' understanding of default or penalty pricing.
Currently, credit card issuers must disclose inside the table the APR
that will apply in the event of the consumer's ``default.'' Some
creditors define a ``default'' as making one late payment or exceeding
the credit limit once. The actions that may trigger the penalty APR are
currently required to be disclosed outside the table.
Consumer testing indicated that many consumers did not notice the
information about penalty pricing when it was disclosed outside the
table. Under the proposal, card issuers would be required to include in
the table the specific actions that trigger penalty APRs (such as a
late payment), the rate that will apply, the balances to which the
penalty rate will apply, and the circumstances under which the penalty
rate will expire or, if true, the fact that the penalty rate could
apply indefinitely. The regulation would require card issuers to use
the term ``penalty APR'' because the testing demonstrated that some
consumers are confused by the term ``default rate.''
Similarly, the proposal requires card issuers to disclose inside
(rather than outside) the table the fees for paying late, exceeding a
credit limit, or making a payment that is returned, along with
[[Page 32954]]
a cross-reference to the penalty rate if, for example, paying late
could also trigger the penalty rate. Cash advance fees and balance
transfer fees would also be disclosed inside the table. This proposed
change is also based on consumer testing results; fees disclosed
outside the table were often not noticed. Requiring card issuers to
disclose returned-payment fees would be a new disclosure.
Variable-rate information. Currently, applications and
solicitations offering variable APRs must disclose inside the table the
index or formula used to make adjustments and the amount of any margin
that is added. Additional details, such as how often the rate may
change, must be disclosed outside the table. Under the proposal,
information about variable APRs would be reduced to a single phrase
indicating the APR varies ``with the market,'' along with a reference
to the type of index, such as ``Prime.'' Consumer testing indicated
that few consumers use the variable-rate information when shopping for
a card. Moreover, participants were distracted or confused by details
about margin values, how often the rate may change, and where an index
can be found.
Payment allocation. The proposal would add a new disclosure to the
table about the effect on credit costs of creditors' payment allocation
methods when payments are applied entirely to transferred balances at
low introductory APRs. If, as is common, a creditor allocates payments
to low-rate balances first, consumers who make purchases on the account
will not be able to take advantage of any ``grace period'' on
purchases, without paying off the entire balance, including the low-
rate balance transfer. Consumer testing indicated that consumers are
often confused about this aspect of balance transfer offers. The new
disclosure would alert consumers that they will pay interest on their
purchases until the transferred balance is paid in full.
Web site reference. The proposal would also require card issuers to
include a reference to the Board's Web site, where additional
information is available about how to compare credit cards and what
factors to consider. This responds to commenters who suggested that the
Board consider nonregulatory approaches to provide opportunities for
consumers to learn about credit products.
Subprime accounts. The proposal also addresses a concern that has
been raised about subprime credit cards, which are generally offered to
consumers with low credit scores or credit problems. Subprime credit
cards often have substantial fees associated with opening the account.
Typically, fees for the issuance or availability of credit are billed
to consumers on the first periodic statement, and can substantially
reduce the amount of credit available to the consumer. For example, the
initial fees on an account with a $250 credit limit may reduce the
available credit to less than $100. Consumer complaints received by the
federal banking agencies state that consumers were unaware when they
applied for cards of how little credit would be available after all the
fees were assessed at account opening.
To address this concern, the proposal would require additional
disclosures if the card issuer requires fees or a security deposit to
issue the card that are 25 percent or more of the minimum credit limit
offered for the account. In such cases, the card issuer would be
required to include an example in the table of the amount of available
credit the consumer would have after paying the fees or security
deposit, assuming the consumer receives the minimum credit limit.
Balance computation methods. TILA requires creditors to identify
their balance computation method by name, and Regulation Z requires
that the disclosure be inside the table. However, consumer testing
suggests that these names, such as the ``two-cycle average daily
balance method,'' hold little meaning for consumers, and that consumers
do not consider such information when shopping for accounts.
Accordingly, the proposed rule requires creditors to place the name of
the balance computation method outside the table, so that the
disclosure does not detract from information that is more important to
consumers.
B. Account-Opening Disclosures
Regulation Z requires creditors to disclose costs and terms before
the first transaction is made on the account. The disclosures must
specify the circumstances under which a ``finance charge'' may be
imposed and how it will be determined. A ``finance charge'' is any
charge that may be imposed as a condition of or an incident to the
extension of credit, and includes, for example, interest, transaction
charges, and minimum charges. The finance charge disclosures include a
disclosure of each periodic rate of interest that may be applied to an
outstanding balance (e.g., purchases, cash advances) as well as the
corresponding annual percentage rate (APR). Creditors must also explain
any grace period for making a payment without incurring a finance
charge. They must also disclose the amount of any charge other than a
finance charge that may be imposed as part of the credit plan (``other
charges''), such as a late-payment charge. Consumers'' rights and
responsibilities in the case of unauthorized use or billing disputes
must also be explained. Currently, there are few format requirements
for these account-opening disclosures, which are typically interspersed
among other contractual terms in the creditor's account agreement.
Account-opening summary table. Account-opening disclosures have
often been criticized because the key terms TILA requires to be
disclosed are often interspersed within the credit agreements, and such
agreements are long and complex. The proposal to require creditors to
include a table summarizing the key terms addresses that concern by
making the information more conspicuous. Creditors may continue,
however, to provide other account-opening disclosures, aside from the
fees and terms specified in the table, with other terms in their
account agreements.
The new table provided at account opening would be substantially
similar to the table provided with direct-mail credit card applications
and solicitations. Consumer testing and surveys indicate that consumers
generally are aware of the table on applications and solicitations.
Consumer testing also indicates that consumers may not typically read
their account agreements, which are often in small print and dense
prose. Thus, setting apart the most important terms in a summary table
will better ensure that consumers are aware of those terms.
The table required at account opening would include more
information than the table required at application. For example, it
would include a disclosure of any fee for transactions in a foreign
currency or that take place in a foreign country. However, to reduce
compliance burden for creditors that provide account-opening
disclosures at application, the proposal would allow creditors to
provide the more specific and inclusive account-opening table at
application in lieu of the table otherwise required at application.
How charges are disclosed. Under the current rules, a creditor must
disclose any ``finance charge'' or ``other charge'' in the written
account-opening disclosures. A subsequent written notice is required if
one of the fees disclosed at account opening increases or if certain
fees are newly introduced during the life of the plan. The terms
``finance charge'' and ``other charge'' are given broad and flexible
meanings in the regulation and commentary. This ensures that TILA
adapts to changing
[[Page 32955]]
conditions, but it also creates uncertainty. The distinctions among
finance charges, other charges, and charges that do not fall into
either category are not always clear. As creditors develop new kinds of
services, some find it difficult to determine if associated charges for
the new services meet the standard for a ``finance charge'' or ``other
charge'' or are not covered by TILA at all. This uncertainty can pose
legal risks for creditors that act in good faith to comply with the
law. Examples of included or excluded charges are in the regulation and
commentary, but these examples cannot provide definitive guidance in
all cases. Creditors are subject to civil liability and administrative
enforcement for underdisclosing the finance charge or otherwise making
erroneous disclosures, so the consequences of an error can be
significant. Furthermore, overdisclosure of rates and finance charges
is not permitted by Regulation Z for open-end credit.
The fee disclosure rules also have been criticized as being
outdated. These rules require creditors to provide fee disclosures at
account opening, which may be months, and possibly years, before a
particular disclosure is relevant to the consumer, such as when the
consumer calls the creditor to request a service for which a fee is
imposed. In addition, an account-related transaction may occur by
telephone, when a written disclosure is not feasible.
The proposed rule is intended to respond to these criticisms while
still giving full effect to TILA's requirement to disclose credit
charges before they are imposed. Accordingly, under the proposal, the
rules would be revised to (1) specify precisely the charges that
creditors must disclose in writing at account opening (interest,
minimum charges, transaction fees, annual fees, and penalty fees such
as for paying late), which would be listed in the summary table, and;
(2) permit creditors to disclose other less critical charges orally or
in writing before the consumer agrees to or becomes obligated to pay
the charge. Although the proposal would permit creditors to disclose
certain costs orally for purposes of TILA, the Board anticipates that
creditors will continue to identify fees in the account agreement for
contract or other reasons.
Under the proposal, some charges would be covered by TILA that the
current regulation, as interpreted by the staff commentary, excludes
from TILA coverage, such as fees for expedited payment and expedited
delivery. It may not have been useful to consumers to cover such
charges under TILA when such coverage would have meant only that the
charges were disclosed long before they became relevant to the
consumer. The Board believes it would be useful to consumers to cover
such charges under TILA as part of a rule that permits their disclosure
at a relevant time. Further, as new services (and associated charges)
are developed, the proposal minimizes risk of civil liability
associated with the determination as to whether a fee is a finance
charge or an other charge, or is not covered by TILA at all.
C. Periodic Statements
Creditors are required to provide periodic statements reflecting
the account activity for the billing cycle (typically, about one
month). In addition to identifying each transaction on the account,
creditors must identify each ``finance charge'' using that term, and
each ``other charge'' assessed against the account during the statement
period. When a periodic interest rate is applied to an outstanding
balance to compute the finance charge, creditors must disclose the
periodic rate and its corresponding APR. Creditors must also disclose
an ``effective'' or ``historical'' APR for the billing cycle, which,
unlike the corresponding APR, includes not just interest but also
finance charges imposed in the form of fees (such as cash advance fees
or balance transfer fees). Periodic statements must also state the time
period a consumer has to pay an outstanding balance to avoid additional
finance charges (the ``grace period''), if applicable.
Fees and interest costs. The proposal contains a number of
revisions to the periodic statement to improve consumers' understanding
of fees and interest costs. Currently, creditors must identify on
periodic statements any ``finance charges'' that have been added to the
account during the billing cycle, and creditors typically list these
charges with other transactions, such as purchases, chronologically on
the statement. The finance charges must be itemized by type. Thus,
interest charges might be described as ``finance charges due to
periodic rates.'' Charges such as late payment fees, which are not
``finance charges,'' are typically disclosed individually and are
interspersed among other transactions.
Consumer testing indicated that consumers generally understand that
``interest'' is the cost that results from applying a rate to a balance
over time and distinguish ``interest'' from other fees, such as a cash
advance fee or a late payment fee. Consumer testing also indicated that
many consumers more easily determine the number and amount of fees when
the fees are itemized and grouped together.
Thus, under the proposal, creditors would be required to group all
charges together and describe them in a manner consistent with
consumers' general understanding of costs (``interest charge'' or
``fee''), without regard to whether the charges would be considered
``finance charges,'' ``other charges,'' or neither. Interest charges
would be identified by type (for example, interest on purchases or
interest on balance transfers) as would fees (for example, cash advance
fee or late-payment fee).
Consumer testing also indicated that many consumers more quickly
and accurately determined the total dollar cost of credit for the
billing cycle when a total dollar amount of fees for the cycle was
disclosed. Thus, the proposal would require creditors to disclose the
(1) total fees and (2) total interest imposed for the cycle. The
proposal would also require disclosure of year-to-date totals for
interest charges and fees. For many consumers, costs disclosed in
dollars are more readily understood than costs disclosed as percentage
rates. The year-to-date figures are intended to assist consumers in
better understanding the overall cost of their credit account and would
be an important disclosure and an effective aid in understanding
annualized costs, especially if the Board were to eliminate the
requirement to disclose the effective APR on periodic statements, as
discussed below.
The effective APR. The ``effective'' APR disclosed on periodic
statements reflects the cost of interest and certain other finance
charges imposed during the statement period. For example, for a cash
advance, the effective APR reflects both interest and any flat or
proportional fee assessed for the advance.
For the reasons discussed below, the Board is proposing two
alternative approaches to address the effective APR. The first approach
would try to improve consumer understanding of this rate and reduce
creditor uncertainty about its calculation. The second approach would
eliminate the requirement to disclose the effective APR.
Creditors believe the effective APR should be eliminated. They
believe consumers do not understand the effective APR, including how it
differs from the corresponding (interest rate) APR, why it is often
``high,'' and which fees the effective APR reflects. Creditors say they
find it difficult, if not impossible, to explain the effective APR to
consumers who call them with questions or concerns. They note that
[[Page 32956]]
callers sometimes believe, erroneously, that the effective APR signals
a prospective increase in their interest rate, and they may make
uninformed decisions as a result. And, creditors say, even if the
consumer does understand the effective APR, the disclosure does not
provide any more information than a disclosure of the total dollar
costs for the billing cycle. Moreover, creditors say the effective APR
is arbitrary and inherently inaccurate, principally because it
amortizes the cost for credit over only one month (billing cycle) even
though the consumer may take several months (or longer) to repay the
debt.
Consumer groups acknowledge that the effective APR is not well
understood, but argue that it nonetheless serves a useful purpose by
showing the higher cost of some credit transactions. They contend the
effective APR helps consumers decide each month whether to continue
using the account, to shop for another credit product, or to use an
alternative means of payment such as a debit card. Consumer groups also
contend that reflecting costs, such as cash advance fees and balance
transfer fees, in the effective APR creates a ``sticker shock'' and
alerts consumers that the overall cost of a transaction for the cycle
is high and exceeds the advertised corresponding APR. This shock, they
say, may persuade some consumers not to use certain features on the
account, such as cash advances, in the future. In their view, the
utility of the effective APR would be maximized if it reflected all
costs imposed during the cycle (rather than only some costs as is
currently the case).
As part of the consumer testing, mock periodic statements were
developed in an attempt to improve consumers' understanding of the
effective APR. A written explanation and varying terminology were
tested. In most rounds participants showed little understanding of the
effective APR, but the form was adjusted between rounds as to
terminology and format, and in the last round a number of participants
showed more understanding of the effective APR.
Thus, the draft proposal includes a number of revisions to the
presentation of the effective APR intended to help consumers understand
the figure. In addition, the proposal seeks to improve consumer
understanding and reduce creditor uncertainty by specifying more
clearly which fees are to be included in the effective APR.\4\ As
mentioned, however, the Board is also seeking comment on an alternative
proposal to eliminate the disclosure on the basis that it may not
provide consumers a meaningful benefit.
---------------------------------------------------------------------------
\4\ The proposal also would reverse a staff commentary provision
that excludes ATM fees from the finance charge and effective APR;
and it would address for the first time foreign transaction fees,
which it would clarify are to be included in the finance charge and
effective APR.
---------------------------------------------------------------------------
Transactions. Currently, there are no format requirements for
disclosing different types of transactions, such as purchases, cash
advances, and balance transfers on periodic statements. Often,
transactions are presented together in chronological order. Consumer
testing indicated that participants found it helpful to have similar
types of transactions grouped together on the statement. Consumers also
found it helpful, within the broad grouping of fees and transactions,
when transactions were segregated by type (e.g., listing all purchases
together, separate from cash advances or balance transfers). Further,
consumers noticed fees and interest charges more readily when they were
located near the transactions. For these reasons, the proposal requires
creditors to: (1) Group similar transactions together by type, such as
purchases, cash advances, and balance transfers, and (2) group fees and
interest charges together, itemized by type, with the list of
transactions.
Late payments. Currently, creditors must disclose the date by which
consumers must pay a balance to avoid finance charges. Creditors must
also disclose any cut-off time for receiving payments on the payment
due date; this is usually disclosed on the reverse side of periodic
statements. The Bankruptcy Act amendments expressly require creditors
to disclose the payment due date (or if different, the date after which
a late-payment fee may be imposed) along with the amount of the late-
payment fee.
Under the proposal, creditors would be required to disclose the
payment due date on the front side of the periodic statement and,
closely proximate to the date, any cut-off time if it is before 5 p.m.
Consumer testing indicates that many consumers believe cut-off times
are the close of the business day and more readily notice the cut-off
time when it is located near the due date.
Creditors would also be required to disclose, in close proximity to
the due date, the amount of the late-payment fee and the penalty APR
that could be triggered by a late payment. Applying the penalty APR to
outstanding balances can significantly increase costs. Thus, it is
important for consumers to be alerted to the consequence of paying
late.
Minimum payments. The Bankruptcy Act requires creditors offering
open-end plans to provide a warning about the effects of making only
minimum payments. The proposal would implement this requirement solely
for credit card issuers. Under the proposal, card issuers must provide
(1) a ``warning'' statement indicating that making only the minimum
payment will increase the interest the consumer pays and the time it
takes to repay the consumer's balance; (2) a hypothetical example of
how long it would take to pay a specified balance in full if only
minimum payments are made; and (3) a toll-free telephone number that
consumers may call to obtain an estimate of the time it would take to
repay their actual account balance using minimum payments. Most card
issuers must establish and maintain their own toll-free telephone
numbers to provide the repayment estimates. However, the Board is
required to establish and maintain, for two years, a toll-free
telephone number for creditors that are depository institutions having
assets of $250 million or less. This number is for the customers of
those institutions to call to get answers to questions about how long
it will take to pay their account in full making only the minimum
payment. The Federal Trade Commission (FTC) must maintain a similar
toll-free telephone number for use by customers of creditors that are
not depository institutions. In order to standardize the information
provided to consumers through the toll-free telephone numbers, the
Bankruptcy Act amendments direct the Board to prepare a ``table''
illustrating the approximate number of months it would take to repay an
outstanding balance if the consumer pays only the required minimum
monthly payments and if no other advances are made (``generic repayment
estimate'').
Pursuant to the Bankruptcy Act amendments, the proposal also allows
a card issuer to establish a toll-free telephone number to provide
customers with the actual number of months that it will take consumers
to repay their outstanding balance (``actual repayment disclosure'')
instead of providing an estimate based on the Board-created table. A
card issuer that does so need not include a hypothetical example on its
periodic statements, but must disclose the warning statement and the
toll-free telephone number.
The proposal also allows card issuers to provide the actual
repayment disclosure on their periodic statements. Card issuers would
be encouraged to use this approach. Participants in consumer testing
who typically carry
[[Page 32957]]
credit card balances (revolvers) found an estimated repayment period
based on terms that apply to their own account more useful than a
hypothetical example. To encourage card issuers to provide the actual
repayment disclosure on their periodic statements, the proposal
provides that if card issuers do so, they need not disclose the
warning, the hypothetical example and a toll-free telephone number on
the periodic statement, nor need they maintain a toll-free telephone
number to provide the actual repayment disclosure.
As described above, the Bankruptcy Act also requires the Board to
develop a ``table'' that creditors, the Board and the FTC must use to
create generic repayment estimates. Instead of creating a table, the
proposal contains guidance for how to calculate generic repayment
estimates. Consumers that call the toll-free telephone number could be
prompted to input information about their outstanding balance and the
APR applicable to their account. Although issuers have the ability to
program their systems to obtain consumers' account information from
their account management systems, for the reasons discussed in the
section-by-section analysis to Appendix M-1, the proposal does not
require issuers to do so.
D. Changes in Consumer's Interest Rate and Other Account Terms
Regulation Z requires creditors to provide advance written notice
of some changes to the terms of an open-end plan. The proposal includes
several revisions to Regulation Z's requirements for notifying
consumers about such changes.
Currently, Regulation Z requires creditors to send, in most cases,
notices 15 days before the effective date of certain changes in the
account terms. However, creditors need not inform consumers in advance
if the rate applicable to their account increases due to default or
delinquency. Thus, consumers may not realize until they receive their
monthly statement for a billing cycle that their late payment triggered
application of the higher penalty rate, effective the first day of the
month's statement.
Timing. Currently, Regulation Z generally requires creditors to
mail a change-in-terms notice 15 days before a change takes effect.
Consumer groups and others have criticized the 15-day period as
providing too little time after the notice is sent for the consumer to
receive the notice, shop for alternative credit and possibly pay off
the existing credit card account. Under the proposal, notice must be
sent at least 45 days before the effective date of the change, which
would give consumers about a month to pursue their options.
Penalty rates. Currently, creditors must inform consumers about
rates that are increased due to default or delinquency, but not in
advance of implementation of the increase. Contractual thresholds for
default are sometimes very low, and penalty pricing commonly applies to
all existing balances, including low-rate promotional balances. An
event triggering the default may occur a year or more after the account
is opened. For example, a consumer may open an account, and a year or
more later may take advantage of a low promotional rate to transfer
balances from another account. That consumer reasonably may not recall
reading in the account-opening disclosure that a single transaction
exceeding the credit limit could cause the interest rates on existing
balances, including on the promotional transfer, to increase. Thus, the
proposal would expand the events triggering advance notice to include
increases triggered by default or delinquency. Advance notice of a
potentially significant increase in the cost of credit is intended to
allow consumers to consider alternatives before the increase is
imposed, such as making other financial arrangements or choosing not to
engage in additional transactions that will increase the balances on
their account. Comment is solicited on whether a shorter time period
than 45 days' advance notice would be adequate. Actions creditors may
engage in to mitigate risk, such as by lowering credit limits or
suspending credit privileges, are not affected by the proposal.
Format. Currently, there are few format requirements for change-in-
terms disclosures. As with account-opening disclosures, creditors
commonly intersperse change-in-terms notices with other amendments to
the account agreement, and both are provided in pamphlets in small
print and dense prose. Consumer testing indicates many consumers set
aside and do not read densely-worded pamphlets.
Under the proposal, creditors may continue to notify consumers
about changes to terms required to be disclosed by Regulation Z, along
with other changes to the account agreement. However, if a changed term
is one that must be provided in the account-opening summary table,
creditors must provide that change in a summary table to enhance the
effectiveness of the change-in-terms notice.
Creditors commonly enclose notices about changes to terms or rates
with periodic statements. Under the proposal, if a notice enclosed with
a periodic statement discusses a change to a term that must be
disclosed in the account-opening summary table, or announces that a
penalty rate will be imposed on the account, a table summarizing the
impending change must appear on the periodic statement. The table would
have to appear directly above the transaction list, in light of testing
that shows many consumers tend to focus on the list of transactions.
Consumers who participated in testing set aside change-in-terms
pamphlets that accompanied periodic statements. Participants uniformly
looked at the front side of periodic statements and reviewed at least
the transactions.
E. Advertisements
Advertising minimum payments. Consumers commonly are offered the
option to finance the purchase of goods or services (such as appliances
or furniture) by establishing an open-end credit plan. The monthly
minimum payments associated with the purchase are often advertised as
part of the offer. Under current rules, advertisements for open-end
credit plans are not required to include information about the time it
will take to pay for a purchase or the total cost if only minimum
payments are made; if the transaction were a closed-end installment
loan, the number of payments and the total cost would be disclosed.
Under the proposal, advertisements stating a minimum monthly payment
for an open-end credit plan that would be established to finance the
purchase of goods or services must state, in equal prominence to the
minimum payment, the time period required to pay the balance and the
total of payments if only minimum payments are made.
Advertising ``fixed'' rates. Creditors sometimes advertise the APR
for open-end accounts as a ``fixed'' rate even though the creditor
reserves the right to change the rate at any time for any reason.
Consumer testing indicated that many consumers believe that a ``fixed
rate'' will not change, and do not understand that creditors may use
the term ``fixed'' as a shorthand reference for rates that do not vary
based on changes in an index or formula. Under the proposal, an
advertisement may refer to a rate as ``fixed'' if the advertisement
specifies a time period the rate will be fixed and the rate will not
increase during that period. If a time period is not specified, the
advertisement may refer to a rate as ``fixed'' only if the rate will
not increase while the plan is open.
[[Page 32958]]
F. Other Disclosures and Protections
``Open-end'' plans comprised of closed-end features. Some creditors
give open-end credit disclosures on credit plans that include closed-
end features, that is, separate loans with fixed repayment periods.
These creditors treat these loans as advances on a revolving credit
line for purposes of Regulation Z even though the consumer's credit
information is separately evaluated and he or she may have to complete
a separate application for each ``advance,'' and the consumer's
payments on the ``advance'' do not replenish the ``line.'' Provisions
in the commentary lend support to this approach. The proposal would
revise these provisions to indicate closed-end disclosures rather than
open-end disclosures are appropriate when the credit being extended is
individual loans that are individually approved and underwritten.
Checks that access a credit card account. Many credit card issuers
provide accountholders with checks that can be used to obtain cash, pay
the outstanding balance on another account, or purchase goods and
services directly from merchants. The solicitation letter accompanying
the checks may offer a low introductory APR for transactions that use
the checks. The proposed revisions would require the checks mailed by
card issuers to be accompanied by cost disclosures.
Currently, creditors need not disclose costs associated with using
the checks if the finance charges that would apply (that is, the
interest rate and transaction fees) have been previously disclosed,
such as in the account agreement. If the check is sent 30 days or more
after the account is opened, creditors must refer consumers to their
account agreements for more information about how the rate and fees are
determined.
Consumers may receive these checks throughout the life of the
credit card account. Thus, significant time may elapse between the time
account-opening disclosures are provided and the time a consumer
considers using the check. In addition, consumer testing indicates that
consumers may not notice references to other documents such as the
account-opening disclosures or periodic statements for rate information
because they tend to look for percentages and dollar figures when
looking for the costs of using the checks. Under the proposed
revisions, checks that can access credit card accounts must be
accompanied by information about the rates and fees that will apply if
the checks are used, and about whether a grace period exists. To ensure
the disclosures are conspicuous, creditors would be required to provide
the information in a table, on the front side of the page containing
the checks.
Credit insurance, debt cancellation, and debt suspension coverage.
Under Regulation Z, premiums for credit life, accident, health, or
loss-of-income insurance are considered finance charges if the
insurance is written in connection with a credit transaction. However,
these costs may be excluded from the finance charge and APR (for both
open-end and closed-end credit transactions), if creditors disclose the
cost and the fact that the coverage is not required to obtain credit,
and the consumer signs or initials an affirmative written request for
the insurance. Since 1996, the same rules have applied to creditors'
``debt cancellation'' agreements, in which a creditor agrees to cancel
the debt, or part of it, on the occurrence of specified events.
Under the proposal, the existing rules for debt cancellation
coverage would also be applied to ``debt suspension'' coverage (for
both open-end credit and closed-end transactions). ``Debt suspension''
products are related to, but different from, debt cancellation. Debt
suspension products merely defer consumers' obligation to make the
minimum payment for some period after the occurrence of a specified
event. During the suspension period, interest may continue to accrue,
or it may be suspended as well. Under the proposal, to exclude the cost
of debt suspension coverage from the finance charge and APR, creditors
must inform consumers that the coverage suspends, but does not cancel,
the debt.
Under the current rules, charges for credit insurance and debt
cancellation coverage are deemed not to be finance charges if a
consumer requests coverage after an open-end credit account is opened
or after a closed-end credit transaction is consummated (the coverage
is deemed not to be ``written in connection'' with the credit
transaction). Because in such cases the charges are defined as non-
finance charges, Regulation Z does not require a disclosure or written
evidence of consent to exclude them from the finance charge. The
proposed revisions to Regulation Z would implement a broader
interpretation of ``written in connection'' with a credit transaction
and require creditors to provide disclosures, and obtain evidence of
consent, on sales of credit insurance or debt cancellation or
suspension coverage during the life of an open-end account. If a
consumer requests the coverage by telephone, creditors may provide the
disclosures orally, but in that case they must mail written disclosures
within three days of the call.\5\
---------------------------------------------------------------------------
\5\ The proposed revisions to Regulation Z requiring disclosures
to be mailed within three days of a telephone request for these
products are consistent with the rules of the federal banking
agencies governing insured depository institutions' sales of
insurance and with guidance published by the Office of the
Comptroller of the Currency (OCC) concerning national banks' sales
of debt cancellation and debt suspension products.
---------------------------------------------------------------------------
VI. Section-by-Section Analysis
In reviewing the rules affecting open-end credit, the Board has
reorganized some provisions to make the regulation easier to use. Rules
affecting home-equity lines of credit (HELOCs) subject to Sec. 226.5b
are separately delineated in Sec. 226.6 (account-opening disclosures),
Sec. 226.7 (periodic statements), and Sec. 226.9 (subsequent
disclosures) Footnotes have been moved to the text of the regulation or
commentary, as appropriate. These proposed revisions are identified in
a table below.
See IX. Redesignation Table.
Introduction
The official staff commentary to Regulation Z begins with an
Introduction. Comment I-6 discusses reference materials published at
the end of each section of the commentary adopted in 1981. 46 FR
50,288; October 9, 1981. The references were intended as a compliance
aid during the transition to the 1981 revisions to Regulation Z. The
Board would delete these references and comment I-6, as obsolete.
Comment I-3, I-4(b), and I-7, which address 1981 rules of transition,
also would be deleted as obsolete.
Section 226.1 Authority, Purpose, Coverage, Organization, Enforcement,
and Liability
Section 226.1(c) generally outlines the persons and transactions
covered by Regulation Z. Comment 1(c)-1 provides, in part, that the
regulation applies to consumer credit extended to residents (including
resident aliens) of a state. Technical revisions are proposed for
clarity. Comment is requested if further guidance on the scope of
coverage would be helpful.
Section 226.1(d)(2), which summarizes the organization of the
regulation's open-end credit rules (Subpart B), would be amended to
reinsert text inadvertently deleted in a previous rulemaking. See 54 FR
24670; June 9, 1989. Section 226.1(d)(4), which summarizes
miscellaneous provisions in the regulation (Subpart D), would be
updated to describe amendments made in 2001 to Subpart D relating to
[[Page 32959]]
disclosures made in languages other than English. See 66 FR 17339;
March 30, 2001. The substance of Footnote 1 would be deleted as
unnecessary.
Section 226.2 Definitions and Rules of Construction
2(a) Definitions
2(a)(2) Advertisement
For clarity, the Board proposes technical revisions to the
commentary to Sec. 226.2(a)(2), with no intended change in substance
or meaning. No changes are proposed for the text of Sec. 226.2(a)(2).
2(a)(4) Billing Cycle
TILA Section 127(b) provides that, for an open-end credit plan, the
creditor shall send the consumer a periodic statement for each billing
cycle at the end of which there is an outstanding balance or with
respect to which a finance charge is imposed. 15 U.S.C. 1637(b).
``Billing cycle'' is not defined in the statute, but is defined in
Sec. 226.2(a)(4) of Regulation Z as ``the interval between the days or
dates of regular periodic statements.'' In addition, Sec. 226.2(a)(4)
requires that billing cycles be equal and no longer than a quarter of a
year, and allows a variance of up to four days from the regular day or
date of the statement. Comment 2(a)(4)-3 provides an exception to the
requirement for equal cycles: the ``transitional billing cycle that can
occur when the creditor occasionally changes its billing cycles so as
to establish a new statement day or date.'' Under the proposal, the
Board would clarify that creditors may also vary the length of the
first cycle on an open-end account in certain situations.
Questions have sometimes arisen about the first cycle that occurs
when a consumer opens an open-end credit account, and specifically,
about whether the first cycle may vary by more than four days from the
regular cycle interval without violating the equal-cycle requirement.
For example, in order to establish the consumer's account on the
creditor's billing system, the first cycle may need to be longer or
shorter than a monthly period by more than four days, depending upon
the date the account is opened. The Board believes that such a variance
for a first cycle, within reason, would not harm consumers and would
facilitate compliance. Comment 2(a)(4)-3 would be revised to clarify
this point.
2(a)(15) Credit Card
TILA defines ``credit card'' as ``any card, plate, coupon book or
other credit device existing for the purpose of obtaining money,
property, labor, or services on credit.'' TILA Section 103(k); 15
U.S.C. 1602(k). In addition, Regulation Z provides that a credit card
is a ``single credit device that may be usable from time to time to
obtain credit.'' See Sec. 226.2(a)(15). The definition of ``credit
card'' in the regulation would remain largely unchanged; however, the
current reference to a ``coupon book'' in the definition would be
deleted as obsolete.
Checks that access credit card accounts. Credit card issuers
sometimes provide cardholders with checks that access a credit card
account, which can be used to obtain cash, purchase goods or services,
or pay the outstanding balance on another account. These checks are
often mailed to consumers unsolicited, sometimes with consumers'
monthly statements. When a consumer uses such a check, the amount of
the check will be billed to the cardholder's account.
Historically, checks that access credit card accounts have not been
treated as ``credit cards'' under TILA because each check can be used
only once and not ``from time to time.'' See comment 2(a)(15)-1. As a
result, TILA's protections involving merchant disputes, unauthorized
use of the account, and the prohibition against unsolicited issuance,
which apply only to ``credit cards,'' do not apply to these checks. See
Sec. 226.12. However, other protections do apply to such checks. See
Sec. 226.13. In the December 2004 ANPR, the Board solicited comment as
to whether it should extend TILA's protections for credit cards to
other extensions on credit card accounts, in particular checks that
access credit card accounts. Q45. The Board also asked whether the
industry is developing open-end credit plans that would allow consumers
to conduct transactions using only account numbers and that do not
involve the issuance of physical devices traditionally considered to be
credit cards. Q44.
In response to the December 2004 ANPR, several consumer commenters
urged the Board to expand the definition of ``credit card'' to include
checks that access a credit card account, in particular to address the
risk of increased fraud and heightened identity theft stemming from the
unrestricted issuance of such checks. Specifically, these commenters
cited concerns that these checks could be sent to a consumer at any
time without the consumer's request. Alternatively, some consumer
commenters suggested that if these checks continued to be issued on an
unsolicited basis, consumers should at least be able to opt out from
receiving them. In addition, one consumer group commented that the
Board could address non-physical credit cards by clarifying that the
term ``device'' as it appears in the definition of ``credit card'' can
include any physical object or a method or process.
Industry commenters opposed expanding the definition of ``credit
card'' to cover checks that access credit card accounts, for various
reasons. In general, industry commenters stated that they were aware of
few complaints regarding such checks, and that in their experience,
most consumers find the checks useful and convenient, as demonstrated
by their frequent use. In addressing unsolicited issuance concerns
specifically, industry commenters noted that upon a consumer's request,
most issuers will discontinue sending checks that access a credit card
account.
Industry commenters also stated that it was unnecessary to extend
the unauthorized use protections to convenience checks because
convenience check transactions are generally subject to the Uniform
Commercial Code (UCC) provisions governing checks, and thus a consumer
generally would not have any liability for a forged check, provided the
consumer complies with certain timing requirements. Industry commenters
also opposed applying the merchant dispute provisions (in Sec. 226.12)
to checks that access a credit card account, stating that these checks
are not processed through the payment card associations' networks.
Because card issuers may have no connection to or relationship with
merchants that accept these checks, industry commenters stated that
issuers do not have the ability to charge back to that merchant
transactions conducted with these checks. Accordingly, industry
commenters believed that the consumer was in the best position to
contact the merchant in the event of a dispute involving a transaction
using one of these checks.
In the proposal, the definition of ``credit card'' would remain
unchanged. The Board believes it may be unnecessary to address
unauthorized use concerns by treating checks that access credit card
accounts as credit cards, to the extent existing law or agreements
provide protections to these transactions. Moreover, under Regulation
Z, a consumer is currently able to assert billing error claims for
transactions involving checks that access a credit card account because
the billing error provisions in Sec. 226.13 apply to any extension of
credit under an open-end plan, and are not limited to credit cards. The
Board also does not
[[Page 32960]]
believe that it is necessary to require issuers to provide consumers
with the ability to opt out of receiving checks that access credit card
accounts. The Board understands that in many instances, issuers will
honor consumer requests to opt out of receiving such checks, and the
Board encourages creditors to continue the practice. In addition, as
noted above, consumers would be able to assert a billing error claim
with respect to any unauthorized transactions involving such checks and
is not liable for unauthorized transactions, as provided for under
Sec. 226.13.
Plans in which no physical device is issued. The proposal does not
address circumstances where a consumer may conduct a transaction on an
open-end plan that does not have a physical device. The Board had
solicited comment on such plans because it has received anecdotal
information about limited cases in which consumers obtained credit by
providing an account number (for example, to obtain food and services
at a resort) and where a physical device was not issued to the
consumer. Industry commenters stated that, in general, they were
unaware of any plans to provide open-end accounts that did not involve
the issuance of a card or other physical device. In particular,
industry commenters noted that creditors will continue to issue
physical devices because transactions where a card or other physical
device is present are generally far more secure and less likely to
involve fraud compared to those in which only the account number, along
with other information, is used to verify the identity of the user.
Moreover, industry commenters noted that consumers still need a
tangible device bearing account information that they can easily carry
with them. As a result, industry commenters generally believed that
issuers would be unlikely to abandon the issuance of a physical card or
device.
The Board believes that it is not necessary at this time to address
this issue, but it will continue to monitor developments in the
marketplace. Of course, to the extent a creditor has issued a device
that meets the definition of a ``credit card'' for an account,
transactions on that account are subject to the provisions that apply
to transactions involving the use of a ``credit card,'' even if the
particular transaction itself is not conducted using the device (for
example, in the case of phone or Internet transactions).
Coupon books. As noted above, the definition of ``credit card''
under both TILA and Regulation Z includes a reference to a ``coupon
book.'' Neither the statute nor the regulation provides any guidance on
the types of devices that would constitute a ``coupon book'' so as to
qualify as a ``credit card'' under the definition. Comment 2(a)(15)-1,
as discussed above, states that checks and similar instruments that can
be used only once to obtain a single credit extension are not ``credit
cards,'' and, logically such instruments, even if issued in a separate
booklet or in conjunction with a periodic statement, also would not be
considered to be coupon books. Thus, as the Board is not aware of
devices existing today that would qualify as a coupon book under the
statute and regulation, the Board is proposing to delete the reference
to such devices in the definition of ``credit card'' as obsolete.
Comment is requested as to whether removal of the reference to ``coupon
book'' in Sec. 226.2(a)(15) would help clarify the definition of
``credit card'' without inadvertently limiting the availability of
Regulation Z protections.
Charge cards. Comment 2(a)(15)-3 discusses charge cards and
identifies provisions in Regulation Z in which a charge card is
distinguished from a credit card. As discussed in detail in the
section-by-section analysis to Sec. 226.7(b)(11) and Sec.
226.7(b)(12), the new late payment and minimum payment disclosure
requirements contained in the Bankruptcy Act do not apply to charge
card issuers. Thus, comment 2(a)(15)-3 is updated to reflect those
changes.
2(a)(17) Creditor
For reasons explained in the section-by-section analysis to Sec.
226.3, the Board is proposing to exempt from TILA coverage credit
extended under employee-sponsored retirement plans. Comment
2(a)(17)(i)-8, which provides guidance on whether such a plan is a
creditor for purposes of TILA, would be deleted. The guidance would no
longer be necessary because loans granted under such plans would be
exempt from TILA and, as such, the definition of ``creditor'' would not
need to be clarified.
In addition, the substance of footnote 3 would be moved to a new
Sec. 226.2(a)(17)(v), and references revised, accordingly. The dates
used to illustrate numerical tests for determining whether a creditor
``regularly'' extends consumer credit are updated in comments 2(a)(17)-
3 through -6.
2(a)(20) Open-End Credit
Under TILA Section 103(i), as implemented by Sec. 226.2(a)(20) of
Regulation Z, ``open-end credit'' is consumer credit extended by a
creditor under a plan in which (1) the creditor reasonably contemplates
repeated transactions, (2) the creditor may impose a finance charge
from time to time on an outstanding unpaid balance, and (3) the amount
of credit that may be extended to the consumer during the term of the
plan, up to any limit set by the creditor, generally is made available
to the extent that any outstanding balance is repaid. Comment 2(a)(20)-
1 reiterates that consumer credit must meet all three of these criteria
to be open-end credit. Comment 2(a)(20)-5 currently states, with
respect to replenishment of the credit line, that a creditor need not
establish a specific credit limit for the line of credit and that the
line need not always be replenished to its original amount.
``Spurious'' open-end credit. The Board has received comments from
time to time from state attorneys general and consumer groups voicing
concern that the definition of open-end credit permits creditors to
treat as open-end plans certain credit transactions that would be more
properly characterized as closed-end credit. These commenters note that
as a practical matter, such ``spurious'' open-end credit is unlikely to
be used for repeated transactions and the credit line does not
replenish to the extent that the consumer pays down his or her balance.
Furthermore, these open-end plans may be established primarily to
finance an infrequently purchased product or service, the credit limits
for many of the creditor's customers may be close to the cost of that
product or service, and the creditor may have no reasonable grounds for
expecting that there will be repeated transactions by many of its
customers. When open-end disclosures are given for such products, the
concern voiced by state attorneys general and consumer groups is that
those disclosures fail to adequately disclose the period of time that
it will take to repay the balance, the total of the payments that a
consumer will be required to make (assuming in both cases that the
consumer makes only the minimum required payments).
In an effort to address these concerns, in 1997 the Board proposed
adding two sets of factors to the commentary, one set that creditors
should consider when determining whether they ``reasonably contemplate
repeated transactions,'' and another set to provide guidance on whether
a credit line is ``reusable.'' \6\
[[Page 32961]]
The Board received many comments from industry in response to this
proposal, most of which criticized the factors on the grounds that they
would result in excluding from the definition of ``open-end credit''
legitimate open-end credit products. In particular, commenters were
concerned about the status of private label credit cards that offer an
incentive to the consumer to make a large initial purchase. In response
to these concerns, the two sets of factors were not adopted in the
final commentary revisions.
---------------------------------------------------------------------------
\6\ The factors that were proposed regarding the ``repeated
transactions'' portion of the definition were: (1) Whether the
product is something that consumers would most likely not purchase
in multiples, (2) whether the line of credit is established for the
purpose of purchasing a designated item, (3) the amount of the
initial purchase relative to the credit limit, (4) the extent to
which the creditor reasonably solicits customers to make additional
purchases, and (5) whether the creditor has information on consumers
with the credit line showing that they have made repeat purchases.
The proposed revisions also would have provided that a line of
credit generally is not self-replenishing if the initial line of
credit is less than, or not much more than, the amount of the item
purchased to open the credit line (or the minimum monthly payments
are so low that the credit line is not reusable for an extended
period of time). See 62 FR 64,769, December 9, 1997.
---------------------------------------------------------------------------
As discussed further in the section-by-section analysis to Sec.
226.16, the Board proposes to address potential ``spurious'' open-end
credit transactions through improved advertising disclosures. The Board
believes this to be a more targeted and effective approach than
revising the definition of open-end credit. One of the major problems
with ``spurious'' open-end credit highlighted by commenters is that
creditors advertise a low minimum monthly payment which can mislead
consumers, who may not be aware of the total amount of payments they
would be required to make, or the term over which they would be
obligated to make those payments. As discussed below in the section-by-
section analysis to Sec. 226.16(b), the proposed rule would require a
creditor that states a minimum monthly payment in an advertisement also
to state the term that it will take to repay the debt at that minimum
payment level, as well as the total amount of the payments. The
proposed rule would require that disclosure of the term and total
amount of payments be equally prominent to the advertisement of the
minimum payment. The Board believes that disclosure of the term and
total of payments in advertisements will help to improve consumer
understanding about the cost of credit products for which a low monthly
payment is advertised, addressing one of the major concerns regarding
``spurious'' open-end credit.
``Open-end'' plans comprised of closed-end features. The Board also
is concerned that, under current guidance in the commentary, some
credit products are treated as open-end plans, with open-end
disclosures given to consumers, when such products would more
appropriately be treated as closed-end transactions. Closed-end
disclosures are more appropriate than open-end disclosures when the
credit being extended is individual loans that are individually
approved and underwritten. The Board is particularly concerned about
certain credit plans, where each individual credit transaction is
separately evaluated.
For example, under certain so-called multifeatured open-end plans,
creditors may offer loans to be used for the purchase of an automobile.
These automobile loan transactions are approved and underwritten
separately from other credit made available on the plan. (In addition,
the consumer typically has no right to borrow additional amounts on the
automobile loan ``feature'' as the loan is repaid.) If the consumer
repays the entire automobile loan, he or she may have no right to take
further advances on that ``feature,'' and must separately reapply if he
or she wishes to obtain another automobile loan, or use that aspect of
the plan for similar purchases. Typically, while the consumer may be
able to obtain additional advances under the plan as a whole, the
creditor separately evaluates each request.
Currently, some creditors may be treating such plans as open-end
credit, in light of several sections in the current commentary. Current
comment 2(a)(20)-2 provides that if a program as a whole meets the
definition of open-end credit, such a program may be considered a
single multifeatured plan, notwithstanding the fact that certain
features might be used infrequently. In addition, current comment
2(a)(20)-3 indicates that, for a multifeatured open-end plan, a
creditor need not believe a consumer will reuse a particular feature of
the plan. Also, current comment 2(a)(20)-5 indicates that a creditor
may verify credit information such as a consumer's continued income and
employment status or information for security purposes.
The Board believes that in certain circumstances treating such
credit as open-end is inappropriate under Regulation Z, and accordingly
proposes a number of revisions to Sec. 226.2(a)(20) and the
accompanying commentary. Closed-end disclosures are more appropriate
than open-end disclosures unless the consumer's credit line generally
replenishes to the extent that he or she repays outstanding balances so
that the consumer may continue to borrow and take advances under the
plan without having to obtain separate approval for each subsequent
advance. Replenishment of the amount of credit available to a consumer
in good standing without the need for separate underwriting or approval
of each advance distinguishes open-end credit from a series of advances
made pursuant to separate closed-end loan commitments, such as the
automobile loan described above. For example, if a consumer makes two
payments of $500 that reduce the outstanding principal balance on the
line of credit, the consumer generally should be able to obtain an
additional $1,000 of credit under the open-end plan without having a
creditor separately underwriting or evaluating whether the consumer can
borrow the $1,000.
The Board proposes to revise comment 2(a)(20)-2 to clarify that
while a consumer's account may contain different sub-accounts, each
with different minimum payment or other payment options, each sub-
account must meet the self-replenishing criterion. In particular,
proposed comment 2(a)(20)-2 would provide that repayments of an advance
for any sub-account must generally replenish a single credit line for
that sub-account so that the consumer may continue to borrow and take
advances under the plan to the extent that he or she repays outstanding
balances without having to obtain separate approval for each subsequent
advance.
Due to the concerns noted above regarding closed-end automobile
loans being characterized as features of so-called open-end plans, the
Board proposes to delete comment 2(a)(20)-3.ii. While there may be
circumstances under which it would be more reasonable for a financial
institution to make advances from an open-end line of credit for the
purchase of an automobile than for an automobile dealer to sell a car
under an open-end plan, the Board believes that the current example
places inappropriate emphasis on the identity of the creditor rather
than the type of credit being extended by that creditor.
TILA Section 103(i) provides that a plan can be an open-end credit
plan even if the creditor verifies credit information from time to
time. 15 U.S.C. 1602(i). The Board believes this provision is not
intended to permit a creditor to separately underwrite each advance
made to a consumer under an open-end plan or account. Such a process
could result in closed-end credit being deemed open-end credit. The
Board proposes to clarify in comment 2(a)(20)-5 that in general, a
credit line is self-replenishing if a consumer can obtain further
advances or funds without being required to separately
[[Page 32962]]
apply for those additional advances, and without undergoing a separate
review by the creditor of that consumer's credit information, in order
to obtain approval for each such additional advance.
Notwithstanding this proposed change, a creditor could verify
credit information to ensure that the consumer's creditworthiness has
not deteriorated (and could revise the consumer's credit limit or
account terms accordingly). However, to perform such an inquiry for
each specific credit request would go beyond verification and would
more closely resemble underwriting of closed-end credit. The Board
recognizes that a creditor may need to review, and as appropriate,
decrease the amount of credit available to a consumer from time to time
to address safety and soundness and other concerns. Such a review would
not be affected by the proposed changes, as explained in proposed
comment 2(a)(20)-5.
These revisions are not intended to impact home-equity lines of
credit (HELOCs), which may have a fixed draw period (during which time
a consumer may continue to take advances to the extent that he or she
repays the outstanding balance) followed by a repayment period where
the consumer may no longer draw against the line, as closed-end credit.
The Board seeks comment regarding the proposed rule's impact on HELOCs.
Comment 2(a)(20)-5.ii. currently notes that a creditor may reduce a
credit limit or refuse to extend new credit due to changes in the
economy, the creditor's financial condition, or the consumer's
creditworthiness. The Board's proposal would delete the reference to
changes in the economy to simplify this provision.
The Board also proposes a technical update to comment 2(a)(20)-4 to
delete a reference to ``china club plans,'' which may no longer be very
common. No substantive change is intended.
2(a)(24) Residential Mortgage Transaction
Comment 2(a)(24)-1, which identifies key provisions affected by the
term ``residential mortgage transaction,'' is revised to include a
reference to Sec. 226.32, correcting an inadvertent omission.
Section 226.3 Exempt Transactions
Section 226.3 implements TILA Section 104 and provides exemptions
for certain classes of transactions specified in the statute. 15 U.S.C.
1603.
The Board proposes a number of substantive and technical revisions
to Sec. 226.3 as described below. The substance of footnote 4 is moved
to the commentary. See comment 3-1.
3(a) Business, Commercial, Agricultural, or Organizational Credit
Section 226.3(a) provides, in part, that the regulation does not
apply to extensions of credit primarily for business, commercial or
agricultural purposes. The Board received no comments regarding this
exemption in regard to the December 2004 ANPR. Questions have arisen
from time to time, however, regarding whether transactions made for
business purposes on a consumer purpose credit card are exempt from
TILA. The Board seeks to provide clarification regarding this question.
The determination as to whether a credit card account is primarily for
consumer purposes or business purposes is best made when the account is
opened, rather than on a transaction-by-transaction basis, and thus the
Board is proposing to add a new comment 3(a)-2 to clarify that
transactions made for business purposes on a consumer-purpose credit
card are covered by TILA (and, conversely, that purchases made for
consumer purposes on a business-purpose credit card are exempt from
TILA). Other sections of the commentary regarding Sec. 226.3(a) would
be renumbered accordingly. A new comment 3(a)-7 would provide guidance
on card renewals, consistent with proposed comment 3(a)-2.
3(b) Credit Over $25,000 Not Secured by Real Property or a Dwelling
Section 226.3(b) exempts from Regulation Z extensions of credit not
secured by real property or a dwelling, in which the amount financed
exceeds $25,000 or in which there is an express written commitment to
extend credit in excess of $25,000. The $25,000 threshold in Sec.
226.3(b) is the same as the statutory threshold set in TILA Section
104(3). 15 U.S.C. 1603(3).
In the December 2004 ANPR, the Board solicited comment as to
whether the rules implementing TILA Section 104 needed to be updated.
Q58. The Board received several comments regarding the $25,000
threshold. One consumer group noted that the $25,000 figure is outdated
due to inflation and should be increased. One bank noted that the
threshold remains appropriate for unsecured credit but suggested that
the Board might consider at a later stage of the Regulation Z review
whether the $25,000 figure should be raised for secured credit, such as
automobile loans. The Board agrees that the Sec. 226.3(b) threshold
would be more appropriately considered in connection with its planned
review of the closed-end credit provisions of Regulation Z and is not
proposing to take any action at the present time. In delaying
consideration of the $25,000 threshold to the closed-end Regulation Z
review, the Board expresses no view on whether the $25,000 threshold is
appropriate for open-end (not home-secured) credit. Rather, the Board
proposes to review the threshold for all credit covered by TILA at the
same time.
3(c) Public Utility Credit
Section 226.3(c) exempts from Regulation Z extensions of credit
involving public utility services provided through pipe, wire, other
connected facilities, or radio or similar transmission, if the charges
for service, delayed payment, or any discounts for prompt payment are
filed with or regulated by any government unit. 15 U.S.C. 1603(4).
The Board received no comments on the December 2004 ANPR regarding
the applicability and scope of Sec. 226.3(c). However, the Board has
received inquiries from time to time regarding the applicability of
Regulation Z to service plans for cellular telephones. In addition, in
light of the deregulation in recent years by some states of utilities
such as gas and electric services, the Board believes that it may be
appropriate to reconsider the scope of the public utility credit
exemption more generally. The Board also notes that due to
technological advances, there may be additional types of services, such
as certain Internet services, for which exemption from Regulation Z may
be appropriate. The Board is not proposing to take any action at the
present time, however, because these issues would be better considered
in the context of the Board's upcoming rulemaking regarding the closed-
end credit provisions of Regulation Z.
3(g) Employer-Sponsored Retirement Plans
The Board has received questions from time to time regarding the
applicability of TILA to loans taken against employer-sponsored
retirement plans. Pursuant to TILA Section 104(5), the Board has the
authority to exempt transactions for which it determines that coverage
is not necessary in order to carry out the purposes of TILA. 15 U.S.C.
1603(5). The Board also has the authority pursuant to TILA Section
105(a) to provide adjustments and exceptions for any class of
transactions, as in the judgment of the Board are necessary or proper
to effectuate the purposes of TILA. 15 U.S.C. 1604(a). The Board
proposes to add to the regulation a new Sec. 226.3(g), which
[[Page 32963]]
would exempt loans taken by employees against their employer-sponsored
retirement plans qualified under Section 401(a) of the Internal Revenue
Code and tax-sheltered annuities under Section 403(b) of the Internal
Revenue Code, provided that the extension of credit is comprised of
fully-vested funds from such participant's account and is made in
compliance with the Internal Revenue Code. 26 U.S.C. 1 et seq.; 26
U.S.C. 401(a); 26 U.S.C. 403(b).
The Board believes that an exemption for loans taken against funds
invested in such types of employer-sponsored retirement plans is
appropriate for the following reasons. The consumer's interest and
principal payments on such a loan are reinvested in the consumer's own
account, and there is no third-party creditor imposing finance charges
on the consumer. Also, TILA disclosures would be of very limited, if
any, value. The costs of a loan taken against assets invested in a
401(k) plan, for example, are not comparable to the costs of a third
party loan product, because a consumer pays the interest on a 401(k)
loan to himself or herself rather than to a third party. Moreover, plan
administration fees must be disclosed under Department of Labor
regulations. See 29 CFR 2520.1023(1).
Family Trusts
The Board also has from time to time received inquiries regarding
TILA coverage of family trusts created for estate planning purposes.
Because most of these questions pertain to real-estate secured loans,
the applicability of the exemptions in Sec. 226.3 to these types of
estate planning arrangements would be better considered in the context
of the Board's upcoming closed-end Regulation Z review.
Section 226.4 Finance Charge
Various provisions of TILA and Regulation Z specify how and when
the cost of consumer credit as a dollar amount, the ``finance charge,''
is to be disclosed. The rules for determining which charges make up the
finance charge are set forth in TILA Section 106 and Regulation Z Sec.
226.4. 15 U.S.C. 1605. Some rules apply only to open-end credit and
others apply only to closed-end credit, while some apply to both. With
limited exceptions discussed below, the Board is not proposing to
change Sec. 226.4 for either closed-end credit or open-end credit.
The Board is aware of longstanding criticisms that the definition
of the ``finance charge'' in Sec. 226.4, as interpreted in the
regulation and the related commentary, is too narrow, too broad, or too
vague. In a 1998 report to Congress, the Board discussed these
concerns, and proposed solutions, in the context of closed-end mortgage
loans.\7\ In this proposal, the Board addresses concerns about the
definition of the ``finance charge'' in the context of open-end (not
home-secured) plans through changes to Sec. 226.5, Sec. 226.6, and
Sec. 226.7 to simplify disclosure of charges on such plans. The Board
is not proposing to address these concerns through changes to Sec.
226.4, with limited exceptions. The Board proposes to revise Sec.
226.4 and related commentary to address (1) transaction charges imposed
by credit card issuers, such as charges for obtaining cash advances
from ATMs and for making purchases in foreign currencies, and (2)
charges for credit insurance, debt cancellation coverage, and debt
suspension coverage.
---------------------------------------------------------------------------
\7\ Board of Governors of the Federal Reserve System and
Department of Housing and Urban Development, Joint Report to the
Congress Concerning Reform to the Truth in Lending Act and the Real
Estate Settlement Procedures Act, July 1998.
---------------------------------------------------------------------------
4(a) Definition
Under the definition of ``finance charge'' in TILA Section 106 and
Regulation Z Sec. 226.4(a), a charge specific to a credit transaction
is ordinarily a finance charge. 15 U.S.C. 1605. See also Sec.
226.4(b)(2). However, also under Section 106 and Sec. 226.4(a), the
finance charge does not include any charge of a type payable in a
``comparable cash transaction.'' Under the staff commentary to Sec.
226.4(a), in determining whether a charge associated with a credit
transaction is a finance charge, the creditor should compare the credit
transaction in question with a ``similar'' cash transaction, if one
exists. See comment 4(a)-1. The commentary states a general principle
for applying this rule in the case of credit that finances the sale of
property or services: the creditor should compare charges with those
that would be payable if the services or property were purchased using
cash rather than a loan. Thus, for example, if an escrow agent charges
the same fee regardless of whether real estate is bought in cash or
with a mortgage loan, then the agent's fee is not a finance charge.
In other cases, however, particularly in cases involving credit
cards, determining which, if any, transaction is a ``similar'' or
``comparable'' cash transaction for purposes of Sec. 226.4(a) can be
difficult. For example, when consumers became able to take cash
advances on credit card accounts using ATMs, a question arose as to
whether a fee charged by a card issuer for the transaction was a
finance charge if the issuer charged the same fee for using a debit
card to withdraw cash from an asset account. The Board solicited
comment on this question in 1983 and adopted staff comment 4(a)-4 in
1984. 48 FR 54,642; December 6, 1983 and 49 FR 40,560; October 17,
1984. That comment indicates that the fee is not a finance charge to
the extent that it does not exceed the charge imposed by the card
issuer on its cardholders for using the ATM to withdraw cash from a
consumer asset account, such as a checking or savings account. Another
comment indicates that the fee is an ``other charge.'' See current
comment 6(b)-1(vi). Accordingly, the fee must be disclosed at account
opening and on the periodic statement, but it is not labeled as a
``finance charge'' nor included in the effective APR.
Since comment 4(a)-4 was adopted, questions have been raised about
its scope and application. For example, the comment does not address
whether it applies when an affiliate of the card issuer, but not the
card issuer itself, issues a debit card. Even in the seemingly simple
case where the credit card issuer itself issues a debit card, a variety
of complexities arise. The issuer may assess an ATM fee for one kind of
deposit account (for example, an account with a low minimum balance)
but not for another. The comment does not indicate which account is the
proper basis for comparison.
Questions have also been raised about whether disclosure of the
charge pursuant to comments 4(a)-4 and 6(b)-1.iv. is meaningful to
consumers. Under the comment, the disclosure a consumer receives after
incurring a fee for taking a cash advance through an ATM depends on the
structure of the institution that issued the credit card. If the credit
card issuer does not provide asset accounts and is not affiliated with
an institution that does, then it must disclose the charge as a finance
charge. If the credit card issuer provides asset accounts and offers
debit cards on those accounts, then, depending on the circumstances,
the issuer must not disclose the charge as a finance charge. It is not
clear that the distinction is meaningful to consumers.
Recently, a question has arisen about the proper disclosure of
another kind of transaction fee imposed on credit cards. The question
is whether fees that credit cardholders are assessed for making
purchases in a foreign currency or outside the United States--for
example, when the cardholder travels abroad-- are finance charges. The
question has arisen in litigation between consumers
[[Page 32964]]
and major card issuers.\8\ Some card issuers have argued by analogy to
comment 4(a)-4 that a foreign transaction fee is not a finance charge
if the fee does not exceed the issuer's fee for using a debit card for
the same purchase. Some card issuers disclose the foreign transaction
fee as a finance charge and include it in the effective APR, but others
do not.
---------------------------------------------------------------------------
\8\ See Third Consolidated Amended Class Action Complaint at 47-
48, In re Currency Conversion Fee Antitrust Litigation, MDL Docket
No. 1409 (S.D.N.Y.). The court approved a settlement on a
preliminary basis on November 8, 2006.
---------------------------------------------------------------------------
The uncertainty about proper disclosure of charges for foreign
transactions and for cash advances from ATMs reflects the inherent
complexity of seeking to distinguish transactions that are ``comparable
cash transactions'' to credit card transactions from transactions that
are not. The Board believes that clearer guidance may result from a new
and simpler approach that treats as a finance charge any fee charged by
credit card issuers for transactions on their credit card plans. This
guidance may be helpful to creditors in determining which charges must
be included in the computation of the effective APR, if the Board
retains the effective APR. See section-by-section analysis to Sec.
226.7(b)(7). Such an approach would also provide more meaningful
disclosures to consumers by assuring a consistent approach to the
disclosure of transaction fees.
The current approach of providing guidance on a case-by-case (fee-
by-fee) basis, such as for ATM fees, has not provided sufficient
certainty for many creditors about how to disclose transaction charges
on credit cards. Moreover, to the extent creditors have adopted
different disclosure practices in the face of regulatory uncertainty,
consumers may have had difficulty understanding the disclosures, since,
for example, one creditor might disclose an ATM fee as a finance charge
while another creditor may disclose the fee as an ``other'' charge.
Thus, while the Board could adopt guidance specific to fees as they
arise, such as the Board did in 1984 for the ATM fee and could do for
the foreign transaction fee, it is not clear that fee-by-fee guidance
is sufficient to both facilitate compliance by credit card issuers and
promote understanding by consumers.
It is also not clear that an attempt to adopt general rules for
distinguishing comparable transactions from non-comparable
transactions, in the case of credit cards, would adequately facilitate
compliance by credit card issuers and promote understanding by
cardholders. One major difficulty in formulating such rules would be
deciding whether to adopt the perspective of the card issuer or that of
the cardholder. For example, a transaction on an asset account with a
card issuer may be comparable to a credit card transaction from the
perspective of the card issuer, but not from the perspective of a
cardholder who does not have an asset account with the issuer. A rule
based on the issuer's perspective may confuse consumers; it may not be
reasonable to expect a consumer to understand that one transaction fee
is a finance charge and the other is not because one card issuer issues
a debit card and the other does not. Yet a rule based on the
cardholder's perspective may not be practicable for the issuer to
implement; the issuer may not be able to determine whether a particular
consumer has an asset account with another institution and, if so, the
amount of the fee charged on the account. As explained above in the
context of the fee for cash advances from ATMs, even when a rule is
based on the card issuer's perspective, the card issuer may have
difficulty determining which asset account, precisely, is the relevant
basis for comparison. The difficulty of determining which perspective
to adopt increases in a case such as a fee for a purchase conducted in
a foreign currency. From the perspective of the consumer, the debit
card is not the only alternative to the credit card; the consumer may
also pay in cash.
Thus, having considered alternative approaches, the Board is
proposing to adopt a simple interpretive rule that any transaction fee
on a credit card plan is a finance charge, regardless of whether the
issuer in its capacity as a depository institution imposes the same or
lesser charge on withdrawals of funds from an asset account such as a
checking or savings account. This proposal would be implemented by
removing staff comment 4(a)-4 and replacing it with a new comment of
the same number reflecting this rule. The comment would give as
examples of such finance charges a fee imposed by the issuer for
foreign transactions and a fee imposed by the issuer for taking a cash
advance at an ATM.\9\ Such guidance would be consistent with TILA
Section 106, 15 U.S.C. 1605, which gives the Board discretion to
determine whether a given credit transaction has a comparable cash
transaction within the meaning of the statute. This guidance would also
facilitate compliance and promote consumer understanding. See TILA
Section 105(a), 15 U.S.C. 1604(a).
---------------------------------------------------------------------------
\9\ The proposed change to comment 4(a)-4 would not affect
disclosure of ATM fees assessed by institutions other than the
credit card issuer. See proposed Sec. 226.6(b)(1)(ii)(A).
---------------------------------------------------------------------------
The Board seeks comment on whether this new approach would
facilitate compliance and improve consumer understanding without
causing unintended consequences.
Comment 4(a)-1 provides examples of charges in comparable cash
transactions that are not finance charges. Among the examples are
discounts available to a particular group of consumers because they
meet certain criteria, such as being members of an organization or
having accounts at a particular institution. The Board solicits comment
on whether the example is still useful, or should be deleted as
unnecessary or obsolete.
4(b) Examples of Finance Charges
Charges for credit insurance or debt cancellation or suspension
coverage. Premiums or other charges for credit life, accident, health,
or loss-of-income insurance are finance charges if the insurance or
coverage is ``written in connection with'' a credit transaction. 15
U.S.C. 1605(b); Sec. 226.4(b)(7). Creditors may exclude from the
finance charge premiums for credit insurance if they disclose the cost
of the insurance and the fact that the insurance is not required to
obtain credit. In addition, the statute requires creditors to obtain an
affirmative written indication of the consumer's desire to obtain the
insurance, which, as implemented in Sec. 226.4(d)(1)(iii), requires
creditors to obtain the consumer's initials or signature. 15 U.S.C.
1605(b). In 1996, the Board expanded the scope of the rule to include
plans involving charges or premiums for debt cancellation coverage. See
Sec. 226.4(b)(10), Sec. 226.4(d)(3). See also 61 FR 49,237; September
19, 1996. Currently, however, insurance or coverage sold after
consummation of a closed-end credit transaction or after the opening of
an open-end plan and upon a consumer's request is considered not to be
``written in connection with the credit transaction,'' and, therefore,
a charge for such insurance or coverage is not a finance charge. See
comment 4(b)(7) and (8)-2.
The Board is proposing a number of revisions to these rules:
(1) The same rules that apply to debt cancellation coverage would
be applied explicitly to debt suspension coverage. However, to exclude
the cost of debt suspension coverage from the finance charge, creditors
would be required to inform consumers, as applicable, that the
obligation to pay loan principal and interest is only suspended, and
that interest will continue to accrue during the period of suspension.
These
[[Page 32965]]
proposed revisions would apply to all open-end plans and closed-end
credit transactions.
(2) Creditors could exclude from the finance charge the cost of
debt cancellation and suspension coverage for events beyond those
permitted today, namely, life, accident, health, or loss-of-income.
This proposed revision would also apply to all open-end plans and
closed-end credit transactions.
(3) The meaning of insurance or coverage ``written in connection
with'' an open-end plan would be expanded to cover sales made
throughout the life of an open-end (not home-secured) plans. Under the
proposal, for example, consumers solicited for the purchase of optional
insurance or debt cancellation or suspension coverage for existing
credit card accounts would receive disclosures about the cost and
optional nature of the product at the time of the consumer's request to
purchase the insurance or coverage. Home-equity lines of credit
(HELOCs) subject to Sec. 226.5b and closed-end transactions would not
be affected by this proposed revision.
(4) For telephone sales, creditors offering open-end (not home-
secured) plans would be provided with flexibility in evidencing
consumers' requests for optional insurance or debt cancellation or
suspension coverage, consistent with rules published by federal banking
agencies to implement Section 305 of the Gramm-Leach-Bliley Act
regarding the sale of insurance products by depository institutions and
guidance published by the Office of the Comptroller of the Currency
(OCC) regarding the sale of debt cancellation and suspension products.
See 12 CFR part 208.81 et seq. regarding insurance sales; 12 CFR part
37 regarding debt cancellation and debt suspension products. For
telephone sales, creditors could provide disclosures orally, and
consumers could request the insurance or coverage orally, if the
creditor maintains evidence of compliance with the requirements, and
mails written information within 3 days after the sale. HELOCs subject
to Sec. 226.5b and closed-end transactions would not be affected by
this proposed revision.
All of these products serve similar functions but some are
considered insurance under state law and others are not. Taken
together, the proposed revisions would provide consistency in how
creditors deliver, and consumers receive, information about the cost
and optional nature of similar products.
4(b)(7) and (8) Insurance Written in Connection With Credit Transaction
Premiums or other charges for insurance for credit life, accident,
health, or loss-of-income, loss of or damage to property or against
liability arising out of the ownership or use of property are finance
charges if the insurance or coverage is written in connection with a
credit transaction. 15 U.S.C. 1605(b) and (c); Sec. 226.4(b)(7) and
(8). Comment 4(b)(7) and (8)-2 provides that insurance is not written
in connection with a credit transaction if the insurance is sold after
consummation on a closed-end transaction or after an open-end plan is
opened and the consumer requests the insurance. The Board believes this
approach remains sound for closed-end transactions, which typically
consist of a single transaction with a single advance of funds.
Consumers with open-end plans, however, retain the ability to obtain
advances of funds long after account opening, so long as they pay down
the principal balance. That is, a consumer can engage in credit
transactions throughout the life of a plan.
Accordingly, under proposed revisions to comment 4(b)(7) and (8)-2,
insurance purchased after an open-end (not home-secured) plan was
opened would be considered to be written ``in connection with a credit
transaction.'' Proposed new comment 4(b)(10)-2 would give the same
treatment to purchases of debt cancellation or suspension coverage. As
proposed, therefore, purchases of voluntary insurance or coverage after
account opening would trigger disclosure and consent requirements. For
purchases by telephone, creditors would be permitted to provide
disclosures and obtain consent orally, so long as they meet
requirements intended to ensure the purchase is voluntary. See proposed
Sec. 226.4(d)(4).
4(b)(9) Discounts
Comment 4(b)(9)-2, which addresses cash discounts to induce
consumers to use cash or other payment means instead of credit cards or
open-end plans is revised for clarity. No substantive change is
intended.
4(b)(10) Debt Cancellation and Debt Suspension Fees
As discussed above, premiums or other charges for credit life,
accident, health, or loss-of-income insurance are finance charges if
the insurance or coverage is written in connection with a credit
transaction. In 1996, the Board amended Sec. 226.4 to make clear that
the term ``finance charge'' includes charges or premiums paid for debt
cancellation coverage. See Sec. 226.4(b)(10). Although debt
cancellation fees meet the definition of ``finance charge,'' they may
be excluded from the finance charge on the same conditions as credit
insurance premiums. See Sec. 226.4(d)(3).
Recent years have seen two developments in the market for coverage
of this type. First, creditors have been selling a related, but
different, product called debt suspension. Debt suspension is
essentially the creditor's agreement to suspend, on the occurrence of a
specified event, the consumer's obligation to make the minimum
payment(s) that would otherwise be due. During the suspension period,
interest may continue to accrue or it may be suspended as well,
depending on the plan. The borrower may be prohibited from using the
credit plan during the suspension period. In a second development,
creditors have been selling debt suspension coverage for events other
than loss of life, health, or income, such as a wedding, a divorce, the
birth of child, a medical emergency, and military deployment.
The Board is proposing to revise Sec. 226.4(b)(10) to make it
explicit that charges for debt suspension coverage are finance charges.
In the proposed commentary, debt suspension coverage would be defined
as coverage that suspends the consumer's obligation to make one or more
payments on the date(s) otherwise required by the credit agreement,
when a specified event occurs. The commentary would clarify that the
term debt suspension coverage as used in Sec. 226.4(b)(10) does not
include ``skip payment'' arrangements in which the triggering event is
the borrower's unilateral election to defer repayment, or the bank's
unilateral decision to allow a deferral of payment. (A skip payment
fee, although a finance charge, would not be factored into the
effective APR under the proposal. See proposed Sec. 226.14(e).) These
revisions would apply to closed-end as well as open-end credit
transactions. It appears appropriate to consider charges for debt
suspension products to be finance charges, because these products
operate in a similar manner to debt cancellation, and re-allocate the
risk of non-payment between the borrower and the creditor. The
conditions under which debt cancellation and debt suspension charges
may be excluded from the finance charge are discussed under Sec.
226.4(d)(3), below.
[[Page 32966]]
4(c) Charges Excluded From the Finance Charge
4(c)(1)
Section 226.4(c)(1) excludes from the finance charge application
fees charged to all applicants for credit, whether or not credit is
actually extended. Application fees are charged for both closed-end and
open-end credit transactions, and represent an additional cost to
consumers who obtain credit. Because application fees are more
prevalent for home-secured credit, the Board will consider whether to
revise Sec. 226.4(c)(1) in its upcoming review of rules for home-
secured credit.
As discussed below in the section-by-section analysis to Sec.
226.6, the Board proposes to require for open-end (not home-secured)
plans, the disclosure of charges imposed as part of the plan, which
include fees that must be paid to receive access to the plan, without
regard to whether the fees are or are not finance charges. Application
fees charged to all applicants for credit, whether or not credit is
actually extended, would be considered charges imposed as part of the
plan, and would be included in the account-summary table given at
account opening. See proposed Sec. 226.6(b)(1)(i). This would provide
useful information to consumers about the total cost of obtaining
credit. The fee, if financed, would also be included among the fees
required to be grouped on periodic statements. See proposed Sec.
226.7(b)(6).
4(d) Insurance and Debt Cancellation Coverage
4(d)(3) Voluntary Debt Cancellation or Debt Suspension Fees
As explained under Sec. 226.4(b)(10), debt cancellation fees and,
as clarified in this proposal, debt suspension fees meet the definition
of ``finance charge.'' Under current Sec. 226.4(d)(3), debt
cancellation fees may be excluded from the finance charge on the same
conditions as credit insurance premiums. These conditions are: The
coverage is not required and this fact is disclosed in writing, and the
consumer affirmatively indicates in writing a desire to obtain the
coverage after written disclosure to the consumer of the cost. Debt
cancellation coverage that may be excluded from the finance charge is
limited to coverage that provides for cancellation of all or part of a
debtor's liability (1) in case of accident or loss of life, health, or
income; or (2) for amounts exceeding the value of collateral securing
the debt (commonly referred to as ``gap'' coverage, frequently sold in
connection with motor vehicle loans). See current Sec.
226.4(d)(3)(ii).
To address the development of debt cancellation and debt suspension
coverage discussed earlier, the OCC adopted, for national banks,
substantive limitations and procedures for disclosure and affirmative
election on the sale of such coverage. See 12 CFR part 37. Some states
have also adopted regulations that address these products, or
incorporate the OCC regulations under parity laws.
The Board solicited comment in 2003 on whether and how to address
disclosure of these kinds of coverage under TILA. 68 FR 68,793;
December 10, 2003. About 30 commenters responded, the vast majority of
them creditors or vendors. Several creditors and vendors urged the
Board to expressly permit creditors to exclude from the finance charge
fees for products that cover any event to which a creditor and borrower
agree, not just the events listed in the regulation, and fees for
agreements that suspend, rather than cancel, debt repayment. Some
commenters disagreed. A major consumer group urged the Board to include
even voluntary credit insurance premiums and debt cancellation fees in
the finance charge. The Board deferred a decision on these issues until
this review.
The December 2004 ANPR did not specifically seek comment again on
these issues. Nonetheless, a coalition of companies that issue or
administer debt cancellation and debt suspension agreements submitted
two comments in response to the December 2004 ANPR reiterating the 2003
request by industry commenters that the Board modify Sec. 226.4(d)(3)
to cover any triggering event and explicitly recognize that debt
suspension agreements are also covered by that provision. These
companies also requested that the Board revise Sec. 226.4(d)(3) to
provide that the disclosures and consumer affirmative request required
as conditions to excluding the fee from the finance charge may be
provided orally.
Debt cancellation coverage and debt suspension coverage are
fundamentally similar to the extent they offer a consumer the ability
to pay in advance for the right to reduce the consumer's obligations
under the plan on the occurrence of specified events that could impair
the consumer's ability to satisfy those obligations. The two types of
coverage are, however, different in a key respect. One cancels debt, at
least up to a certain agreed limit, while the other merely suspends the
payment obligation while the debt remains constant or increases,
depending on coverage terms.
The Board proposes to revise Sec. 226.4(d)(3) to expressly permit
creditors to exclude charges for voluntary debt suspension coverage
from the finance charge when, after receiving certain disclosures, the
consumer affirmatively requests such a product. The Board also proposes
to add a disclosure, to be provided as applicable, that the obligation
to pay loan principal and interest is only suspended, and that interest
will continue to accrue during the period of suspension. These
revisions would apply to closed-end as well as open-end credit
transactions. Model Clauses and Samples are proposed at Appendix G-
16(A) and G-16(B) and H-17(A) and H-17(B).
The same industry coalition has also requested that charges for
debt cancellation or debt suspension coverage be excludable from the
finance charge when the coverage applies to events other than the
events covered by the product lines identified in current Sec.
226.4(d)(3)(ii), namely, accident or loss of life, health, or income.
The identification of those events in Sec. 226.4(d)(3)(ii) is based on
TILA Section 106(b), which addresses credit insurance for accident or
loss of life or health. 15 U.S.C. 1605(b). That statutory provision
reflects the regulation of credit insurance by the states, which may
limit the types of insurance that insurers may sell. Many states,
however, do not restrict debt cancellation or debt suspension coverage
to a select few events, and regulations of the OCC expressly permit
national banks to sell debt cancellation and debt suspension coverage
for any event.
The Board proposes to continue to limit the exclusion permitted by
Sec. 226.4(d)(3) to charges for coverage for accident or loss of life,
health, or income. The Board also proposes, however, to add comment
4(d)(3)-3 to clarify that, if debt cancellation or debt suspension
coverage for two or more events is sold at a single charge, the entire
charge may be excluded from the finance charge if at least one of the
events is accident or loss of life, health, or income. This approach
would recognize that debt cancellation and suspension coverage often
are not limited by applicable law to the events allowed for insurance
and it also would be consistent with the purpose of Section 106(b). 15
U.S.C. 1605(b).
The regulation provides guidance on how to disclose the cost of
debt cancellation coverage. See proposed Sec. 226.4(d)(3)(ii). The
Board seeks comment on whether additional
[[Page 32967]]
guidance is needed for debt suspension coverage, particularly for
closed-end loans.
For the reasons discussed below, Sec. 226.4(d)(4) would be added
to provide flexibility in telephone sales to obtain consumers' requests
for voluntary debt cancellation and debt suspension coverage on open-
end (not home-secured) plans.
In a technical revision, the substance of footnotes 5 and 6 would
be moved to the text.
4(d)(4) Telephone Purchases
As discussed above, TILA Section 106(b), 15 U.S.C. 1605(b), permits
creditors to exclude from the finance charge premiums for credit
insurance if, among other conditions, the creditor obtains a specific
written indication of the consumer's desire to obtain the insurance.
This requirement is implemented in Sec. 226.4(d)(1) by requiring
written initials or a signature. The Board expanded in 1996 the types
of products covered by the exclusion to include debt cancellation
agreements, and now proposes to extend the exclusion to debt suspension
products. As mentioned, an industry coalition has requested that the
Board permit the disclosures and affirmative consumer request, which
are conditions to this exclusion, to be provided orally.
Congress has recognized the practice of telephone sales for the
purchase of insurance products. 12 U.S.C. 1831x(c)(1)(E). Similarly,
the OCC has issued telephone sales guidelines for national banks that
sell debt cancellation and debt suspension coverage. 12 CFR parts
37.6(c)(3), 37.7(b). Accordingly, the Board is proposing an exception
to the requirement to obtain a written signature or initials for
telephone purchases of credit insurance or debt cancellation and debt
suspension coverage on an open-end (not home-secured) plan. Under new
Sec. 226.4(d)(4), for telephone purchases the creditor may make the
disclosures orally and the consumer may affirmatively request the
insurance or coverage orally, provided that the creditor (1) maintains
reasonable procedures to provide the consumer with the oral disclosures
and maintains evidence that demonstrates the consumer then
affirmatively elected to purchase the insurance or coverage; and (2)
mails the disclosures under Sec. 226.4(d)(1) or Sec. 226.4(d)(3)
within three business days after the telephone purchase. Comment
4(d)(4)-1 would provide that a creditor does not satisfy the
requirement to obtain an affirmative request if the creditor uses a
script with leading questions or negative consent.
Requiring a consumer's written signature or initials is intended to
evidence that the consumer is purchasing the product voluntarily; the
proposal contains safeguards intended to insure that oral purchases are
voluntary. Under the proposal, creditors must maintain tapes or other
evidence that the consumer received required disclosures orally and
affirmatively requested the product. Comment 4(d)(4)-1 indicates that a
creditor does not satisfy the requirement to obtain an affirmative
request if the creditor uses a script with leading questions or
negative consent. In addition to oral disclosures, under the proposal
consumers will receive written disclosures shortly after the
transaction. The fee will also appear on the first monthly periodic
statement after the purchase, and, as applicable, thereafter. Consumer
testing conducted for the Board suggests that consumers review the
transactions on their statements carefully. Moreover, the Board
proposes to better highlight fees, including insurance and coverage
fees, on statements. Consumers who are billed for insurance or coverage
they did not purchase may dispute the charge as a billing error. These
safeguards are expected to ensure that purchases of credit insurance or
debt cancellation or suspension coverage by telephone are voluntary.
The Board proposes this approach pursuant to its exception and
exemption authorities under TILA Section 105. Section 105(a) authorizes
the Board to make exceptions to TILA to effectuate the statute's
purposes, which include facilitating consumers' ability to compare
credit terms and helping consumers avoid the uniformed use of credit.
15 U.S.C. 1601(a), 1604(a). Section 105(f) authorizes the Board to
exempt any class of transactions (with an exception not relevant here)
from coverage under any part of TILA if the Board determines that
coverage under that part does not provide a meaningful benefit to
consumers in the form of useful information or protection. 15 U.S.C.
1604(f)(1). Section 105(f) directs the Board to make this determination
in light of specific factors. 15 U.S.C. 1604(f)(2). These factors are
(1) the amount of the loan and whether the disclosure provides a
benefit to consumers who are parties to the transaction involving a
loan of such amount; (2) the extent to which the requirement
complicates, hinders, or makes more expensive the credit process; (3)
the status of the borrower, including any related financial
arrangements of the borrower, the financial sophistication of the
borrower relative to the type of transaction, and the importance to the
borrower of the credit, related supporting property, and coverage under
TILA; (4) whether the loan is secured by the principal residence of the
borrower; and (5) whether the exemption would undermine the goal of
consumer protection.
The Board has considered each of these factors carefully, and based
on that review, believes it is appropriate to exempt, for open-end (not
home-secured) plans, telephone sales of credit insurance or debt
cancellation or debt suspension plans from the requirement to obtain a
written signature or initials from the consumer. As noted above, the
consumer would continue to be protected by a variety of safeguards to
assure that the purchase is voluntary, including a requirement that the
creditor maintain tapes or other evidence of the transaction, the
receipt of written disclosures shortly after the transaction, and
inclusion of fees on periodic statements, for which consumers may
dispute billing errors. At the same time, the proposal should
facilitate the convenience to both consumers and creditors of
conducting transactions by telephone. The proposal, therefore, has the
potential to better inform consumers and further the goals of consumer
protection and the informed use of credit for open-end (not home-
secured) credit. The Board welcomes comment on this matter.
Section 226.5 General Disclosure Requirements
Section 226.5 contains format and timing requirements for open-end
credit disclosures. Under the current rules, a creditor must disclose a
charge that is a ``finance charge'' or ``other charge'' before the
account is opened, before the charge is added to the plan after account
opening and before the charge is increased. These disclosures must be
in writing. As discussed below, the proposal seeks to reform the rules
governing disclosure of charges before they are imposed. Under the
proposal: (1) All charges imposed as part of the plan would be
disclosed before they are imposed; (2) specified charges would continue
to be disclosed in writing at account opening, and before being
increased or newly introduced; and (3) other charges imposed as part of
the plan could be disclosed orally at any relevant time before the
consumer becomes obligated to pay the charge. The proposed reform is
intended to assure that all charges imposed as part of the plan are
disclosed before they are imposed, simplify the rules for identifying
such charges, and better
[[Page 32968]]
match the timing and method of disclosure with reasonable industry
practices and consumer expectations. The proposal responds to comments
received on the December 2004 ANPR that criticize current rules (1) as
unduly vague and inconsistent in identifying charges covered by TILA,
and (2) as failing to recognize that some transactions on the plan
between the consumer and the creditor are appropriately, or even
necessarily, conducted by telephone.
5(a) Form of Disclosures
The Board is proposing substantive changes to Sec. 226.5(a) and
the associated commentary regarding the standard to provide ``clear and
conspicuous'' disclosures. In addition, creditors would be required to
use consistent terminology in all open-end TILA-required disclosures.
In technical revisions, the Board proposes to rearrange certain
provisions in Sec. 226.5(a) for clarity.
5(a)(1) General
Clear and conspicuous standard. TILA Section 122(a) mandates that
all TILA-required disclosures be made clearly and conspicuously. 15
U.S.C. 1632(a). The Board has implemented this requirement for open-end
credit plans in Sec. 226.5(a)(1). Under current comment 5(a)(1)-1, the
Board has interpreted clear and conspicuous to mean that the disclosure
must be in a reasonably understandable form. In most cases, this
standard does not require that disclosures be segregated from other
material or located in any particular place on the disclosure
statement, nor that numerical amounts or percentages be in any
particular type size.
However, the Board has previously determined that certain
disclosures in Subpart B of Regulation Z are subject to a higher
standard in meeting the clear and conspicuous requirement due to the
importance of the disclosures and the context in which they are given.
Specifically, disclosures in credit and charge card applications and
solicitations subject to Sec. 226.5a must be both in a reasonably
understandable form and readily noticeable to the consumer. See current
comment 5a(a)(2)-1, which the Board is proposing to amend as discussed
below.
1. Readily noticeable standard. The Board is proposing to highlight
certain information in a tabular format in the account-opening
disclosures pursuant to Sec. 226.6(b)(4); on checks that access a
credit card account pursuant to Sec. 226.9(b)(3); in change-in-terms
notices pursuant to Sec. 226.9(c)(2)(iii)(B); and in disclosures when
a rate is increased due to delinquency, default or as a penalty
pursuant to Sec. 226.9(g)(3)(ii). As discussed in further detail in
the section-by-section analysis to Sec. Sec. 226.6(b), 226.9(b),
226.9(c), and 226.9(g), consumer testing conducted for the Board
suggests that highlighting important information in a tabular format
helps consumers locate the information disclosed in these tables much
more easily. Because these disclosures would be highlighted in a
tabular format similar to the table required with respect to credit
card applications and solicitations under Sec. 226.5a, the Board is
proposing that these disclosures also be in a reasonably understandable
form and readily noticeable to the consumer. The Board is proposing to
amend comment 5(a)(1)-1 accordingly. The Board also is proposing to
move the guidance on the meaning of ``reasonably understandable form''
to comment 5(a)(1)-2. Current comment 5(a)(1)-2, which provides
guidance on what constitutes an ``integrated document,'' is moved to
comment 5(a)(1)-4.
The Board also proposes to add comment 5(a)(1)-3 to provide
guidance on the meaning of the readily noticeable standard.
Specifically, new comment 5(a)(1)-3 provides that to meet the readily
noticeable standard, disclosures for credit card applications and
solicitations under Sec. 226.5a, highlighted account-opening
disclosures under Sec. 226.6(b)(4), highlighted disclosures on checks
that access a credit card account under Sec. 226.9(b)(3); highlighted
change-in-terms disclosures under Sec. 226.9(c)(2)(iii)(B), and
highlighted disclosures when a rate is increased due to delinquency,
default or as a penalty under Sec. 226.9(g)(3)(ii) must be given in a
minimum of 10-point font. The Board believes that with respect to these
disclosures, special formatting requirements, such as a tabular format
and font size requirements, are needed to highlight for consumers the
importance and significance of the disclosures. The Board notes that
this approach of requiring a minimum of 10-point font for certain
disclosures is consistent with the approach taken recently by eight
federal agencies (including the Board) in issuing a proposed model form
that financial institutions may use to comply with the privacy notice
requirements under Section 503 of the Gramm-Leach-Bliley Act. 15 U.S.C.
6803(e); 72 FR 14,940; Mar. 29, 2007. In the privacy proposal, the
eight federal agencies indicate that financial institutions that use
the privacy model form must use an easily readable type font; easily
readable type font includes a minimum of 10-point font and sufficient
spacing between the lines of type.
2. Disclosures subject to the clear and conspicuous standard. The
Board has received questions on the types of communications that are
subject to the clear and conspicuous standard. Thus, the Board proposes
comment 5(a)(1)-5 to make clear that all required disclosures and other
communications under Subpart B of Regulation Z are considered
disclosures required to be clear and conspicuous. This would include,
for example, the disclosure by a person other than the creditor of a
finance charge imposed at the time of honoring a consumer's credit card
under Sec. 226.9(d) and the correction notice required to be sent to
the consumer under Sec. 226.13(e).
Oral disclosure. In order to give guidance about the meaning of
clear and conspicuous for oral disclosures, the Board proposes to amend
the guidance on what constitutes a ``reasonably understandable form,''
in proposed comment 5(a)(1)-2. This amendment is based in part on the
Federal Trade Commission's (FTC) guidance on oral disclosure in its
publication Complying with the Telemarketing Sales Rule (available at
the FTC's Web site). Oral disclosures would be considered to be in a
reasonably understandable form when they are given at a volume and
speed sufficient for a consumer to hear and comprehend the disclosures.
5(a)(1)(ii)
Section 226.5(a)(1)(ii) provides that in general, disclosures for
open-end plans must be provided in writing and in a retainable form.
Oral disclosures. The Board is proposing that certain charges may
be disclosed after account opening. See proposed Sec. 226.5(b)(1)(ii).
The goal of this proposal is to better ensure that consumers receive
disclosures at relevant times; some charges may not be relevant to a
consumer at account opening but may become relevant later. The Board is
also proposing to permit creditors to make the form of disclosure more
relevant to consumers. A written form of disclosure has obvious merit
at account opening, when a consumer must assimilate a lot of
information that may influence major decisions by the consumer about
how, or even whether, to use the account. During the life of the
account, in contrast, a consumer will sometimes need to decide whether
to purchase a single service from the creditor, a service that may not
be central to the consumer's use of the account (for example, the
service of
[[Page 32969]]
providing documentary evidence of transactions). Moreover, during the
life of the account, the consumer may become accustomed to purchasing
such services by telephone. The consumer and the creditor may find it
convenient to conduct the transaction by telephone, and will,
accordingly, expect to receive a disclosure of the charge for the
service during the same telephone call. For these reasons, the Board is
proposing to permit creditors to disclose orally charges not
specifically identified by the proposed regulation in Sec. 226.6(b)(4)
as critical to disclose in writing at account opening. Further, the
Board proposes that creditors be provided with the same flexibility
when the cost of such a charge changes or is newly introduced, as
discussed in the section-by-section analysis to Sec. 226.9(c). The
proposal, set forth inSec. 226.5(a)(1)(ii)(A), is intended to be
consistent with consumers' expectations and with the business practices
of card issuers.
Under the proposal, creditors may continue to comply with TILA by
providing written disclosures at account-opening for all fees. In
proposing to permit creditors to disclose certain costs orally for
purposes of TILA, the Board anticipates that creditors will continue to
identify fees in the account agreement for contract and other reasons,
although the proposal would not require creditors to do so. For
example, some creditors identify the types of fees that could be
assessed on the account in the account agreement. The Board anticipates
that such practices will continue.
Creditors are permitted to provide in electronic form any TILA
disclosure that is required to be provided or made available to
consumers in writing if the consumer affirmatively consents to receipt
of electronic disclosures in a prescribed manner. Electronic Signatures
in Global and National Commerce Act (the E-Sign Act), 15 U.S.C. 7001 et
seq. The Board requests comment on whether there are circumstances in
which creditors should be permitted to provide cost disclosures in
electronic form to consumers who have not affirmatively consented to
receive electronic disclosures for the account, such as when a consumer
seeks to make a payment online, and the creditor imposes a fee for the
service.
In technical revisions, the Board proposes to move to proposed
Sec. 226.5(a)(1)(ii)(A) the current exemption that disclosures
required by Sec. 226.9(d) need not be in writing. (This exemption
currently is in footnote 7 under Sec. 226.5(a)(1).) Section 226.9(d)
requires disclosure when a finance charge is imposed by a person other
than the card issuer at the time of a transaction.
In another technical revision, the substance of footnote 8,
regarding disclosures that do not need to be in a retainable form the
consumer may keep, is moved to proposed Sec. 226.5(a)(1)(ii)(B).
Electronic communication. In April 2007, the Board issued for
public comment a proposal on electronic communication which would
withdraw portions of the interim final rules issued in 2001 and to
implement certain provisions of the Bankruptcy Act (``2007 Electronic
Disclosure Proposal''). See 72 FR 21,141; April 30, 2007. Proposed
Sec. 226.5(a)(1)(iii) and the proposal to delete current Sec.
226.5(a)(5) is also proposed in the 2007 Electronic Disclosure
Proposal. The language in proposed Sec. 226.5(a)(1)(iii) clarifies
that creditors may provide open-end disclosures to consumers in
electronic form, subject to compliance with the consumer consent and
other applicable provisions of the E-Sign Act. 15 U.S.C. 1001, et seq.
The language also provides that the open-end disclosures required by
Sec. Sec. 226.5a, 226.5b, and 226.16 may be provided to the consumer
in electronic form, under the circumstances set forth in those
sections, without regard to the consumer consent or other provisions in
the E-Sign Act.
5(a)(2) Terminology
Consistent terminology. Currently, disclosures given pursuant to
Sec. Sec. 226.5a(b), 226.6, and 226.7 must use consistent terminology.
See current Sec. 226.5a(a)(2)(iv), comment 5a(a)(2)-6, and comment 6-
1. The Board proposes to expand this requirement more generally in new
Sec. 226.5(a)(2)(i) to include other disclosures required by the open-
end provisions of the regulation (Subpart B), such as subsequent
disclosures under Sec. 226.9. A new comment 5(a)(2)-4 would clarify
that terms do not need to be identical but must be close enough in
meaning to enable the consumer to relate the disclosures to one
another, which is consistent with current guidance in current comment
5a(a)(2)-6 and current comment 6-1. The Board believes that the use of
consistent terminology should be applied to all open-end TILA-required
disclosures to allow consumers to better identify the terms across all
disclosures.
As discussed above, the Board is proposing to highlight certain
information in a tabular format in the account-opening disclosures
pursuant to Sec. 226.6(b)(4); on checks that access a credit card
account pursuant to Sec. 226.9(b)(3); in change-in-terms notices
pursuant to Sec. 226.9(c)(2)(iii)(B); and in disclosures when a rate
is increased due to delinquency, default or as a penalty pursuant to
Sec. 226.9(g)(3)(ii). These disclosures are meant to be highlighted in
a tabular format similar to the table currently required with respect
to credit card applications and solicitations under Sec. 226.5a.
Currently, disclosures required for credit card applications and
solicitation under Sec. 226.5a must use the term ``grace period'' to
describe the date by which or the period within which any credit
extended for purchases may be repaid without incurring a finance
charge. The Board proposes in new Sec. 226.5(a)(2)(iii) to extend this
requirement to use the term ``grace period'' to all references to such
a term for the disclosures required to be in the form of a table as
discussed above. In addition, proposed Sec. 226.5(a)(2)(iii) provides
that if disclosures are required to be presented in a tabular format,
the term ``penalty APR'' shall be used to describe an increased rate
that may result because of the occurrence of one or more specific
events specified in the account agreement, such as a late payment or an
extension of credit that exceeds the credit limit. For example,
creditors would be required to provide information about penalty rates
in the table given with credit card applications and solicitations
under Sec. 226.5a; in the summary table given at account opening under
Sec. 226.6(b)(4); if the penalty rate is changing, in the summary
table given on or with the change-in-terms notice under Sec.
226.9(c)(2)(iii)(B), or if a penalty rate is triggered, in the table
given under Sec. 226.9(g)(3)(ii).
Requiring card issuers to use a uniform term to describe the grace
period and disallowing variants like ``free-ride period'' may improve
consumers' understanding of the concept. Similarly, requiring card
issuers to use a uniform term to describe the increased rate may
improve consumers' understanding of the rate and when it applies. In
the consumer testing conducted for the Board, many participants
believed the term ``Penalty APR'' as opposed to ``Default APR'' or
``Highest Possible APR'' more clearly conveyed the increased rate. In
testing the term ``Default APR,'' some participants said that the word
``default'' indicated to them that it would only apply when the account
was closed due to delinquent payments. Some other participants said
that the word ``default'' seemed like the ``normal'' rate, not
something that occurs because a cardholder does something wrong. Some
participants
[[Page 32970]]
also were confused by the term ``Highest Possible APR;'' one
participant, for example, assumed that this was the highest point to
which variable rates could increase.
Moreover, if credit insurance or debt cancellation or debt
suspension coverage is required as part of the plan and information
about that coverage is required to be disclosed in a tabular format,
proposed Sec. 226.5(a)(2)(iii) requires that in describing the
coverage, the term ``required'' shall be used and the program shall be
identified by its name. For example, creditors would be required to
provide information about the required coverage in the table given with
credit card applications and solicitations under Sec. 226.5a, in the
summary table given at account opening under Sec. 226.6(b)(4), and if
certain information about the coverage is changing, in the summary
table given in change-in-terms notice under Sec. 226.9(c)(2)(iii)(B).
In consumer testing conducted for the Board, the Board tested
disclosing information about the required debt suspension coverage in
the disclosure table given with a mock credit card solicitation. The
Board found that describing the coverage by its name allowed
participants to link disclosures that were provided in the table to
other information about the coverage that was provided elsewhere in the
solicitation materials given to the participants.
Furthermore, the Board proposes in Sec. 226.5(a)(2)(iii) that if
required to be disclosed in a tabular format, APRs may be described as
``fixed'' or any similar term only if that rate will remain in effect
unconditionally until the expiration of a specified time period. If no
time period is specified, then the term ``fixed'' or any similar term
may not be used unless the rate remains in effect unconditionally until
the plan is closed. As further discussed in the section-by-section
analysis to proposed Sec. 226.16(g) below, the Board is proposing
these rules in order to avoid consumer confusion and the uninformed use
of credit.
Terms required to be more conspicuous than others. TILA Section
122(a) requires that the terms ``annual percentage rate'' and ``finance
charge'' be disclosed more conspicuously than other terms, data, or
information. 15 U.S.C. 1632(a). The Board has implemented this
provision in current Sec. 226.5(a)(2)(iii) by requiring that the terms
``finance charge'' and ``annual percentage rate,'' when disclosed with
a corresponding amount or percentage rate, be disclosed more
conspicuously than any other required disclosure. Under current
footnote 9, however, the terms do not need to be more conspicuous when
used under Sec. Sec. 226.5a, 226.7(d), 226.9(e), and 226.16.
In September 2006, the United States Government Accountability
Office (GAO) issued a report that analyzed current credit card
disclosures and recommended improvements to these disclosures (GAO
Report on Credit Card Rates and Fees).\10\ The GAO criticized credit
card disclosure documents that ``unnecessarily emphasized specific
terms.'' GAO Report on Credit Card Rates and Fees, p. 43. As an
illustration of this point, the GAO reprinted a paragraph of text from
a creditor's credit card disclosure documents where the phrase
``periodic finance charge'' was singled out for emphasis each time the
phrase was used, even when such term was not disclosed with a
corresponding amount or percentage rate. The usability consultant used
by the GAO commented that this type of emphasis potentially required
readers to work harder to understand the passage's message.
---------------------------------------------------------------------------
\10\ United States Government Accountability Office, Credit
Cards: Increased Complexity in Rates and Fees Heightens Need for
More Effective Disclosures to Consumers, 06-929 (September 2006).
---------------------------------------------------------------------------
The Board agrees that overemphasis of these terms may make
disclosures more difficult for consumers to read. In order to address
this problem, the Board considered a proposal to prohibit the terms
``finance charge'' and ``annual percentage rate'' from being disclosed
more conspicuously than other required disclosures except when the
regulation so requires. However, this proposal could produce unintended
consequences. For example, in a change-in-terms notice, the term
``annual percentage rate'' may appear as a heading, and thus be
disclosed more conspicuously than other disclosures in the notice even
though the term is not disclosed with a rate figure. It appears,
therefore, that a rule prohibiting more conspicuous terms in certain
cases would need to include detailed safe harbors or exceptions, which
might make it unworkable. Therefore, the Board seeks comment on how to
address this issue.
Furthermore, the Board is proposing to amend the regulation to
expand the list of disclosures where the terms ``finance charge'' and
``annual percentage rate'' need not be more conspicuous to include the
account-opening disclosures that would be highlighted under proposed
Sec. 226.6(b)(4), the disclosure of the effective APR under proposed
Sec. 226.7(b)(7), disclosures on checks that access a credit card
account under proposed Sec. 226.9(b)(3), the information on change-in-
terms notices that would be highlighted under proposed Sec.
226.9(c)(2)(iii)(B), the disclosures given when a rate is increased due
to delinquency, default or as a penalty under proposed Sec.
226.9(g)(3)(ii). Currently, the requirement that the terms ``finance
charge'' and ``annual percentage rate'' be more conspicuous than other
disclosures does not apply to disclosures highlighted in the tabular
format used for credit card application and solicitations under Sec.
226.5a. All of the disclosures discussed above must be highlighted in a
tabular format similar to the table required for credit card
applications and solicitations under Sec. 226.5a. The Board believes
the rule should be consistent across these disclosures. Moreover, the
Board believes that the tabular format sufficiently highlights the
disclosures, so that the ``more conspicuous'' rule is not needed.
Finally, for organizational purposes, the Board proposes to consolidate
current Sec. 226.5(a)(2) and current footnote 9 into Sec.
226.5(a)(2)(ii).
5(a)(3) Specific Formats
There are special rules regarding the specific format for
disclosures under Sec. 226.5a for credit and charge card applications
and solicitations and Sec. 226.5b for home-equity plans, as noted in
current Sec. 226.5(a)(3) and current Sec. 226.5(a)(4), respectively.
These rules would be consolidated in proposed Sec. 226.5(a)(3), for
clarity. In addition, as discussed below, the Board is proposing that
certain account-opening disclosures, periodic statement disclosures and
subsequent disclosures, such as change-in-terms disclosures, must be
provided in specific formats under proposed Sec. 226.6(b)(4);
Sec. Sec. 226.7(b)(6), (b)(7) and (b)(13); and Sec. Sec. 226.9(b),
(c) and (g) and these special format rules are noted in proposed Sec.
226.5(a)(3).
5(b) Time of Disclosures
5(b)(1) Account-opening Disclosures
TILA Section 127(a) requires creditors to provide disclosures
``before opening any account.'' 15 U.S.C. 1637(a). Section 226.5(b)(1)
requires these disclosures (identified in Sec. 226.6) to be furnished
``before the first transaction is made under the plan,'' which is
interpreted as ``before the consumer becomes obligated on the plan.''
Comment 5(b)(1)-1. Also under the existing commentary, creditors may
provide the disclosures required by Sec. 226.6 after the first
transaction only in limited circumstances. This guidance would be moved
from the commentary to the
[[Page 32971]]
regulation. See proposed Sec. 226.5(b)(1)(iii)-(v). In addition, the
Board is proposing revisions to the timing rules for disclosing certain
costs imposed on an open-end (not home-secured) plan, and in connection
with certain transactions conducted by telephone, as discussed below.
Additional guidance is proposed on providing timely disclosures when
the first transaction is a balance transfer. Technical revisions would
change references from ``initial'' disclosures required by Sec. 226.6
to ``account-opening'' disclosures, without any intended substantive
change. In today's marketplace, there are few open-end products for
which consumers receive the disclosures required under Sec. 226.6 as
their ``initial'' Truth in Lending disclosure. See Sec. Sec. 226.5a,
226.5b, which require creditors to provide disclosures before consumers
apply for a credit or charge card, or for a HELOC.
5(b)(1)(i) General Rule
Section 226.5(b)(1)(i), as renumbered, would state the general
timing rule for furnishing account-opening disclosures. Specifically,
creditors generally must provide the account-opening disclosures before
the first transaction is made under the plan.
Balance transfers. Creditors commonly extend credit to consumers
for the purpose of paying off consumers' existing credit balances with
other creditors. Requests for these ``balance transfers'' are often
part of an offer to open a credit card account, and consumers may
request transfers as part of the application for the new account.
Comment 5(b)(1)(i)-5, as renumbered, provides that creditors must
provide account-opening disclosures before the balance transfer occurs.
The Board proposes to update this comment to reflect current
business practices. Some creditors provide account-opening disclosures,
including APRs, along with the balance transfer offer and account
application, and these creditors would not be affected by the proposal.
Other creditors offer balance transfers for which the APRs that may
apply are disclosed as a range, depending on the consumer's
creditworthiness. Consumers who respond to such an offer and apply for
the transfer later receive account-opening disclosures, including the
APR that will apply to the transferred balance. The proposed change
would clarify that the creditor must provide disclosures sufficiently
in advance of the transfer to allow the consumer to respond to the
terms that will apply to the transfer, including to contact the
creditor before the balance is transferred and decline the transfer.
Guidance in current comment 5(b)(1)-1 regarding account-opening
disclosures provided with cash advance checks would be deleted as
unnecessary.
Assessing fees on an account as acceptance of the account. Comment
5(b)(1)(i)-1(i), as renumbered, currently provides that if after
receiving the account-opening disclosures, the consumer uses the
account, pays a fee or negotiates a cash advance check, the creditor
may consider the account not rejected. The comment would be amended to
clarify that if the only activity on account is the creditors'
assessment of fees (such as start-up fees), the consumer is not
considered to have accepted the account until the consumer is provided
with a billing statement and makes a payment. The clarification
addresses concerns about some subprime card accounts that assess a
large number of fees at account opening. Consumers who have not made
purchases or otherwise obtained credit on the account would have an
opportunity to review their account-opening disclosures and decide
whether to reject the account and decline to pay the fees.
5(b)(1)(ii) Charges Imposed as Part of an Open-End (Not Home-Secured)
Plan
Currently, charges imposed on an open-end plan that are a ``finance
charge'' or an ``other charge'' must be disclosed before the first
transaction. 15 U.S.C. 1637(a); current Sec. 226.5(b)(1) and Sec.
226.6(a) and (b). When a new service (and associated charge) is
introduced or an existing charge is increased, creditors must provide a
change-in-terms notice to update account-opening disclosures for all
accountholders if the new charge is a finance charge or an other
charge. See current Sec. 226.9(c).
For the reasons discussed in the section-by-section analysis to
Sec. 226.6, the Board is proposing revisions to the rules identifying
charges required to be disclosed under open-end (not home-secured)
plans. The current rule requiring the disclosure of costs before the
first transaction (in writing and in a retainable form) would continue
to apply to specified costs. See proposed Sec. 226.6(b)(4)(iii) for
the charges, and Sec. 226.9(c)(2) where such charges are changing or
newly introduced. These costs are fees of which consumers should be
aware before using the account such as annual or late payment fees, or
fees that the creditor would not otherwise have an opportunity to
disclose before the fee is triggered, such as a fee for using a cash
advance check during the first billing cycle. The Board proposes to
except charges imposed as part of an open-end (not home-secured) plan,
other than those specified in proposed Sec. 226.6(b)(4)(iii), from the
requirement to disclose charges before the first transaction. Creditors
would be permitted, at their option, to disclose those charges either
before the first transaction or later, though before the cost is
imposed. Examples of these charges would be fees to obtain documentary
evidence or to expedite payments or delivery of a credit card.
Creditors may, of course, continue to disclose any charge imposed as
part of an open-end (not home-secured) plan at account opening (or when
increased or newly introduced under Sec. 226.9(c)(2)).
The charges covered by the proposed exception are triggered by
events or transactions that may take place months, or even years, into
the life of the account, when the consumer may not reasonably be
expected to recall the amount of the charge from the account-opening
disclosure, nor readily to find or obtain a copy of the account-opening
disclosure or most recent change-in-term notice. Requiring such charges
to be disclosed before account opening may not provide a meaningful
benefit to consumers in the form of useful information or protection.
Consumers would benefit, however, from a rule that permits creditors to
disclose charges when consumers reasonably expect to receive the
disclosures, and, thus, are most likely to notice and use the
disclosures. The proposal assures that consumers continue to receive
disclosure of charges imposed as part of the plan before they become
obligated to pay them.
Examples of the charges to which the proposed exception would apply
are fees to expedite payments or delivery of a card. Fees to expedite
payments or card delivery are now excluded from TILA coverage. In a
2003 rulemaking concerning those two charges, the Board determined that
neither was required to be disclosed under TILA. 68 FR 16,185; April 3,
2003. In the supplementary information accompanying the final rule, the
Board noted some commenters' views that requiring a written disclosure
of a charge for a service long before the consumer might consider
purchasing the service did not provide the consumer material benefit.
The Board also noted creditors' practice of disclosing the charge when
the service is requested, and encouraged them to continue that
practice. The Board believes that flexible disclosure of such charges
may better serve TILA's purposes than the present exclusion of the
charges from TILA's coverage altogether.
[[Page 32972]]
The Board also believes the proposed exception may facilitate
compliance by creditors. As stated earlier, it can be challenging under
the current rule to determine whether charges are a finance charge or
an other charge or not covered by TILA, and thus whether advance notice
is required if a charge is increased or newly introduced. The proposal
reduces these uncertainties and risks. Under the proposal, the creditor
could disclose a new or increased charge only to those consumers for
whom it is relevant because they are considering at the time of
disclosure whether to take the action that would trigger the charge.
Moreover, the creditor would not have to determine whether a charge was
a finance charge or other charge or not covered by TILA so long as the
creditor disclosed the charge, orally or in writing, before the
consumer became obligated to pay it, which creditors, in general,
already do for business and other legal reasons.
The proposal would allow flexibility in the timing of certain cost
disclosures. In proposing to permit creditors to disclose certain
charges--orally or in writing--before the fee is imposed, the Board
would require creditors to disclose a charge at a time consumers would
likely notice the charge when the consumer decides whether to take the
action that would trigger the charge, such as purchasing a service.
Proposed comment 5(b)(1)(ii)-1 would provide an example that
illustrates the standard.
The limited exception to TILA's requirement to disclose charges
imposed as part of the plan before the first transaction is proposed
pursuant to TILA Section 105(a). Specifically, the Board has authority
under TILA Section 105(a) to adopt ``such adjustments and exceptions
for any class of transactions, as in the judgment of the Board are
necessary or proper to effectuate the purposes of the title, to prevent
circumvention or evasion thereof, or to facilitate compliance
therewith.'' 15 U.S.C. 1604(a). The class of transactions that would be
affected is transactions on open-end plans not secured by a dwelling,
though only with respect to certain charges. On the basis of the
information currently available to the Board, a narrow adjustment and
exception appears necessary and proper to effectuate TILA's purpose to
assure meaningful disclosure and informed credit use, and to facilitate
compliance.
5(b)(1)(iii) Telephone Purchases
Consumers who call a retailer to order goods by telephone commonly
use an existing credit card account to finance the purchase. Some
retailers, however, offer discounted purchase prices or promotional
payment plans to consumers who finance the purchase by establishing a
new open-end credit plan with the retailer. Under the current timing
rule, retailers must provide TILA account-opening disclosures before
the first transaction. This means retailers must delay the shipment of
goods until a consumer has received the disclosures. Consumers who want
goods shipped immediately may use another credit card to finance the
purchase but they lose any discount or promotion that may be associated
with opening a new plan. The Board proposes to provide additional
flexibility to retailers and consumers for such transactions.
Under proposed Sec. 226.5(b)(1)(iii), retailers that establish an
open-end plan in connection with a telephone purchase of goods or
services initiated by the consumer may provide account-opening
disclosures as soon as reasonably practicable after the first
transaction if the retailer (1) permits consumers to return any goods
financed under the plan at the time the plan is opened and provides the
consumer sufficient time to reject the plan and return the items free
of cost after receiving the written disclosures required by Sec.
226.6, and (2) informs the consumer about the return policy as a part
of the offer to finance the purchase. Alternatively, the retailer may
delay shipping the goods until after the account disclosures have been
provided.
Proposed commentary provisions would clarify that creditors may
provide disclosures with the goods, or for creditors that have separate
distribution systems for credit documents and for goods, by
establishing procedures reasonably designed to have the disclosures
sent within the same time period after the purchase as when the goods
will be sent. A return policy would be of sufficient duration if the
consumer is likely to receive the disclosures and have sufficient time
to decide about the financing plan. A return policy would include
returns via the United States Postal Service for goods delivered by
private couriers. The commentary would also clarify that retailers'
policies regarding the return of merchandise need not provide a right
to return goods if the consumer consumes or damages the goods. The
proposal does not affect merchandise purchased after the plan was
initially established, or purchased by other means such as a credit
card issued by another creditor. See proposed comments 5(b)(1)(iii)-1.
5(b)(2) Periodic Statements
TILA Sections 127(b) and 163 provide the timing requirements for
providing periodic statements for open-end credit accounts. 15 U.S.C.
1637(b) and 15 U.S.C. 1666b. The Board proposes to retain the existing
regulation and commentary, with a few changes discussed below.
5(b)(2)(i)
TILA Section 127(b) establishes that creditors generally must send
periodic statements at the end of billing cycles in which there is an
outstanding balance or a finance charge is imposed. Section
226.5(b)(2)(i) provides for a number of exceptions to a creditor's duty
to send periodic statements.
De minimis amounts. Creditors need not send periodic statements if
an account balance (debit or credit) is $1 or less (and no finance
charge is imposed). In the December 2004 ANPR, the Board requested
comment on whether the de minimis amount should be adjusted. Q53. Few
commented on this issue; there was little support for an adjustment.
One major credit card issuer stated that the cost to reprogram systems
would exceed the benefit. Thus, the Board proposes to retain the $1
threshold.
Uncollectible accounts. Creditors are not required to send periodic
statements on accounts the creditor has deemed ``uncollectible.'' That
term is not defined. The Board understands that creditors typically
send statements on past-due accounts until the account is charged-off
for purposes of loan-loss provisions, which is typically after 180 days
of nonpayment. The Board is not proposing regulatory or commentary
provisions on when an account is deemed ``uncollectible'' but seeks
comment on whether additional guidance would be helpful.
Instituting collection proceedings. Creditors need not send
statements if ``delinquency collection proceedings have been
instituted.'' Over the years, the Board's staff has been asked for
guidance on what actions a creditor must take to be covered by the
exception. The Board proposes to add comment 5(b)(2)(i)-3 to clarify
that a collection proceeding entails a filing of a court action or
other adjudicatory process with a third party, and not merely assigning
the debt to a debt collector.
Workout arrangements. Comment 5(b)(2)(i)-2 provides that creditors
must continue to comply with all the rules for open-end credit,
including sending a periodic statement, when credit privileges end,
such as when a consumer stops taking draws and pays off the outstanding
balance over time. Another comment provides that ``if an open-end
credit account is converted to
[[Page 32973]]
a closed-end transaction under a written agreement with the consumer,
the creditor must provide a set of closed-end credit disclosures before
consummation of the closed-end transaction.'' See comment 17(b)-2.
Over the years, the Board's staff has received requests for
guidance on the effect of certain work-out arrangements for past-due
open-end accounts. For example, a borrower with a delinquent credit
card account may agree by telephone to a workout plan to reduce or
extinguish the debt and the conversation is later memorialized in a
writing. The Board proposes to clarify that creditors entering into
workout agreements for delinquent open-end plans without converting the
debt to a closed-end transaction comply with the regulation if
creditors continue to follow the regulations and procedures under
Subpart B during the work-out period. The Board's proposal is intended
to provide flexibility and reduce burden and uncertainty. The Board
seeks comment on whether further guidance would be helpful, such as by
establishing a safe harbor for when an open-end plan is deemed to be
satisfied and replaced by a new closed-end obligation.
5(b)(2)(ii)
Credit card issuers commonly offer consumers a ``grace period'' or
``free-ride period'' during which consumers can avoid finance charges
on purchases by paying the balance in full. TILA does not require
creditors to provide a grace period, but if creditors provide one, TILA
Section 163(a) requires them to send statements at least 14 days before
the grace period ends. 15 U.S.C. 1666c(a). The rule is a ``mailbox''
rule; that is, the 14-day period runs from the date creditors mail
their statements, not from the end of the statement period nor from the
date consumers receive their statements.
The Board is aware of anecdotal evidence of consumers receiving
statements relatively close to the payment due date, with little time
remaining before the payment must be mailed to meet the due date. This
may be due to the fact that at the end of a billing cycle, it may take
several days for a consumer to receive a statement. In addition, for
consumers who mail their payments, they may need to mail their payments
several days before the due date to ensure that the payment is receive
by the creditor by the due date. Although the Board notes that using
the Internet to make payments is increasingly common, the Board
requests comment on (1) whether it should recommend to Congress that
the 14-day period be increased to a longer time period, so that
consumer will have additional time to receive their statements and mail
their payments to ensure that payments will be received by the due
date, and (2) if so, what time period the Board should recommend to
Congress.
5(b)(2)(iii)
In a technical revision, the substance of footnote 10 is moved to
the regulatory text.
5(c) Through 5(e)
Sections 226.5(c), (d), and (e) address, respectively: The basis of
disclosures and the use of estimates; multiple creditors and multiple
consumers; and the effect of subsequent events. The Board does not
propose any changes to these provisions, except that the Board proposes
to add new comment 5(d)-3, referencing the statutory provisions
pertaining to charge cards with plans that allow access to an open-end
credit plan maintained by a person other than the charge card issuer.
TILA 127(c)(4)(D); 15 U.S.C. 1637(c)(4)(D). (See the section-by-section
analysis to Sec. 226.5a(f).)
Section 226.5a Credit and Charge Card Applications and Solicitations
TILA Section 127(c), implemented by Sec. 226.5a, requires card
issuers to provide certain cost disclosures on or with an application
or solicitation to open a credit or charge card account.\11\ 15 U.S.C.
1637(c). The format and content requirements differ for cost
disclosures in card applications or solicitations, depending on whether
the applications or solicitations are given through direct mail,
provided electronically, provided orally, or made available to the
general public such as in ``take-one'' applications and in catalogs or
magazines. Disclosures in applications and solicitations provided by
direct mail or electronically must be presented in a table. For oral
applications and solicitations, certain cost disclosures must be
provided orally, except that issuers in some cases are allowed to
provide the disclosures later in a written form. Applications and
solicitations made available to the general public, such as in a take-
one application, must contain one of the following: (1) The same
disclosures as for direct mail presented in a table; (2) a narrative
description of how finance charges and other charges are assessed, or
(3) a statement that costs are involved, along with a toll-free
telephone number to call for further information.
---------------------------------------------------------------------------
\11\ Charge cards are a type of credit card for which full
payment is typically expected upon receipt of the billing statement.
To ease discussion, this memorandum will refer simply to ``credit
cards.''
---------------------------------------------------------------------------
The Board proposes a number of substantive and technical revisions
to Sec. 226.5a and the accompanying commentary, as described in more
detail below. For example, the proposal contains a number of revisions
to the format and content of application and solicitation disclosures,
to make the disclosures more meaningful and easier to understand.
Format changes would affect type size, placement of information within
the table, use of cross-references to related information, and use of
boldface type for certain key terms. Information concerning penalty
APRs and the reasons they may be triggered would be more noticeable,
and information would be added about how long penalty APRs may apply.
The existing disclosures about how variable rates are determined would
be shortened and simplified. Creditors that allocate payments to
transferred balances that carry low rates would be required to disclose
to consumers that they will pay interest on their (higher rate)
purchases until (lower rate) transferred balances are paid in full.
Creditors also would be required to include a reference to the Board's
Web site where additional information about shopping for credit cards
is available.
To address concerns about subprime credit cards programs that have
high fees with low credit limits, additional disclosures would be
required if the fees or security deposits required to receive the card
are 25 percent or more of the minimum credit limit that the consumer
may receive. For example, the initial fees on an account with a $250
credit limit may reduce the available credit to less than $100.
Under the proposal, the disclosure of the balance computation
method, which now appears in the table, would be required to be outside
the table so that the table emphasizes information that is more useful
to consumers when they are shopping for a card.
With respect to take-one applications and solicitations, under the
proposal, card issuers that provide cost disclosures in take-one
applications and solicitations would be required to provide the
disclosures in the form of a table, and would no longer be allowed to
meet the requirements of Sec. 226.5a by providing a narrative
description of account-opening disclosures. This proposed revision is
consistent with other revisions contained in the proposal that would
require certain account-opening information (such as information about
key rates and fees) to be given in the form of a table. See
[[Page 32974]]
section-by-section analysis to Sec. 226.6(b)(4).
5a(a) General Rules
Combining disclosures. Currently, comment 5a-2 states that account-
opening disclosures required by Sec. 226.6 do not substitute for the
disclosures required by Sec. 226.5a; however, a card issuer may
establish procedures so that a single disclosure document meets the
requirements of both sections. The Board proposes to retain this
comment, but to revise it to account for proposed revisions to Sec.
226.6. Specifically, the Board is proposing to require that certain
information given at account opening must be disclosed in the form of a
table. See proposed Sec. 226.6(b)(4). The account-opening table would
be substantially similar to the table required by Sec. 226.5a, but the
content required would not be identical. The account-opening table
would require information that would not be required in the Sec.
226.5a table, such as a reference to billing error rights. The Board
proposes to revise comment 5a-2 to provide that a card issuer may
satisfy Sec. 226.5a by providing the account-opening summary table on
or with a card application or solicitation, in lieu of the Sec. 226.5a
table. For various reasons, card issuers may want to provide the
account-opening disclosures with the card application or solicitation.
When issuers do so, this comment allows them to provide the account-
opening summary table in lieu of the table containing the Sec. 226.5a
disclosures.
Clear and conspicuous standard. Section 226.5(a) requires that
disclosures made under subpart B (including disclosures required by
Sec. 226.5a) must be clear and conspicuous. Currently, comment
5a(a)(2)-1 provides guidance on the clear and conspicuous standard as
applied to the Sec. 226.5a disclosures. The Board proposes to provide
guidance on applying the clear and conspicuous standard to the Sec.
226.5a disclosures in comment 5(a)(1)-1. Thus, guidance currently in
comment 5a(a)(2)-1 would be deleted as unnecessary. The Board proposed
to add comment 5a-3 to cross reference the clear and conspicuous
guidance in comment 5a(a)(1)-1.
5a(a)(1) Definition of Solicitation
Firm offers of credit. The term ``solicitation'' is defined in
Sec. 226.5a(a)(1) of Regulation Z to mean ``an offer by the card
issuer to open a credit card account that does not require the consumer
to complete an application.'' 15 U.S.C. 1637(c). Board staff has
received questions about whether card issuers making ``firm offers of
credit'' as defined in the Fair Credit Reporting Act (FCRA) are
considered to be making solicitations for purposes of Sec. 226.5a. 15
U.S.C. 1681 et seq. The Board proposes to amend the definition of
``solicitation'' to clarify that such ``firm offers of credit'' for
credit cards are solicitations for purposes of Sec. 226.5a, as
discussed below.
The definition ``solicitation'' was adopted in 1989 to implement
part of the Fair Credit and Charge Card Disclosure Act of 1988. It
captures situations where an issuer has preapproved a consumer to
receive a card, and thus, no application is required. In 1996, the FCRA
was amended to allow creditors to use consumer report information in
connection with pre-selecting consumers to receive ``firm offers of
credit.'' 15 U.S.C. 1681a(l), 1681b(c). A ``firm offer of credit'' is
an offer that must be honored by a creditor if a consumer continues to
meet the specific criteria used to select the consumer for the offer.
15 U.S.C. 1681a(l). Creditors may obtain additional credit information
from consumers, such as income information, when the consumer responds
to the offer. However, creditors may decline to extend credit to the
consumer based on this additional information only where the consumer
does not meet specific criteria established by the creditor before
selecting the consumer for the offer. Thus, because consumers who
receive ``firm offers of credit'' have been preapproved to receive a
credit card and may be turned down for credit only under limited
circumstances, the Board believes that these preapproved offers are of
the type intended to be captured as a ``solicitation,'' even though
consumers are asked to provide some additional information in
connection with accepting the offer.
Invitations to apply. The Board also proposes to add comment
5a(a)(1)-1 to distinguish solicitations from ``invitations to apply,''
which are not covered by Sec. 226.5a. An ``invitation to apply''
occurs when a card issuer contacts a consumer who has not been
preapproved for a card account about opening an account (whether by
direct mail, telephone, or other means) and invites the consumer to
complete an application, but the contact itself does not include an
application. The Board believes that these ``invitations to apply'' do
not meet the definition of ``solicitation'' because the consumer must
still submit an application in order to obtain the offered card. Thus,
proposed comment 5a(a)(1)-1 would clarify that this ``invitation to
apply'' is not covered by Sec. 226.5a unless the contact itself
includes an application form in a direct mailing, electronic
communication or ``take one,'' an oral application in a telephone
contact initiated by the card issuer, or an application in an in-person
contact initiated by the card issuer.
5a(a)(2) Form of Disclosures and Tabular Format
Fees for late payment, over-the-credit-limit, balance transfers and
cash advances. Currently, Sec. 226.5a(a)(2)(ii) and comment 5a(a)(2)-
5, which implement TILA Section 127(c)(1)(B), provide that card issuers
may disclose late payment fees, over-the-credit-limit fees, balance
transfer fees, and cash advance fees in the table or outside the table.
15 U.S.C. 1637(c)(1)(B). In the December 2004 ANPR, the Board requested
comment on whether these fees should be required to be in the table.
Q8. Many commenters indicated that the Board should require these fees
to be in the table, because these are core fees, and uniformity in the
placement of the fees would make the disclosures more familiar and
predictable for consumers. Some commenters, however, urged the Board to
retain the flexibility for card issuers to place the fee disclosures
either in the table or immediately outside the table.
The Board proposes to require that these fees be disclosed in the
table. In the consumer testing conducted for the Board, participants
consistently identified these fees as among the most important pieces
of information they consider as part of the credit card offer. With
respect to the disclosure of these fees, the Board tested placement of
these fees in the table and immediately below the table. Participants
who were shown forms where the fees were disclosed below the table
tended not to notice these fees compared to participants who were shown
forms where the fees were presented in the table. The Board proposes to
amend Sec. 226.5a(a)(2)(i) to require these fees to be disclosed in
the table, so that consumers can easily identify them. Current Sec.
226.5a(a)(2)(ii) and comment 5a(a)(2)-5, which currently allow issuers
to place the fees outside the table, would be deleted. These proposed
revisions are based in part on TILA Section 127(c)(5), which authorizes
the Board to add or modify Sec. 226.5a disclosures. 15 U.S.C.
1637(c)(5).
Highlighting APRs and fee amounts in the table. Section 226.5a
generally requires that certain information about rates and fees
applicable to the card offer be disclosed to the consumer in
[[Page 32975]]
card applications and solicitations. This information includes not only
the annual percentage rates and fee amounts that will apply, but also
explanatory information that gives context to these figures. The Board
seeks to enable consumers to identify easily the rates and fees
disclosed in the table. Thus, the Board proposes to add Sec.
226.5a(a)(2)(iv) to require that when a tabular format is required,
issuers must disclose in bold text any APRs required to be disclosed,
any discounted initial rate permitted to be disclosed, and any fee
amounts or percentages required to be disclosed, except for any maximum
limits on fee amounts disclosed in the table. Proposed Samples G-10(B)
and G-10(C) provide guidance on how to show the rates and fees
described in bold text. Proposed Samples G-10(B) and G-10(C) also
provide guidance to issuers on how to disclose the percentages and fees
described above in a clear and conspicuous manner, by including these
percentages and fees generally as the first text in the applicable rows
of the table so that the highlighted rates and fees generally are
aligned vertically. In consumer testing conducted for the Board,
participants who saw a table with the APRs and fees in bold and
generally before any text in the table were more likely to identify the
APRs and fees quickly and accurately than participants who saw other
forms in which the APRs and fees were not highlighted in such a
fashion.
Electronic applications and solicitations. Section 1304 of the
Bankruptcy Act amends TILA Section 127(c) to require solicitations to
open a card account using the Internet or other interactive computer
service to contain the same disclosures as those made for applications
or solicitations sent by direct mail. Regarding format, the Bankruptcy
Act specifies that disclosures provided using the Internet or other
interactive computer service must be ``readily accessible to consumers
in close proximity'' to the solicitation. 15 U.S.C. 1637(c)(7).
In September 2000, the Board revised Sec. 226.5a, and as part of
these revisions, provided guidance on how card issuers using electronic
disclosures may comply with the Sec. 226.5a requirement that certain
disclosures be ``prominently located'' on or with the application or
solicitation. 65 FR 58,903; October 3, 2000. In March 2001, the Board
issued interim final rules, which are not mandatory, containing
additional guidance for the electronic delivery of disclosures under
Regulation Z, consistent with the requirements of the E-Sign Act. 66 FR
17,329; March 30, 2001. As discussed above, in April 2007, the Board
issued for public comment the 2007 Electronic Disclosure Proposal. See
section-by-section analysis to Sec. 226.5(a)(1).
The Bankruptcy Act provision applies to solicitations to open a
card account ``using the Internet or other interactive computer
service.'' The term ``Internet'' is defined as the international
computer network of both Federal and non-Federal interoperable packet-
switched data networks. The term ``interactive computer service'' is
defined as any information service, system or access software provider
that provides or enables computer access by multiple users to a
computer server, including specifically a service or system that
provides access to the Internet and such systems operated or services
offered by libraries or educational institutions. 15 U.S.C. 1637(c)(7).
Based on the definitions of ``Internet'' and ``interactive computer
service,'' the Board believes that Congress intended to cover card
offers that are provided to consumers in electronic form, such as via
e-mail or an Internet Web site.
In addition, although this Bankruptcy Act provision refers to
credit card solicitations (where no application is required), the Board
requested comment in the October 2005 ANPR on whether the provision
should be interpreted also to include applications. Q93. Almost all
commenters on this issue stated that there is no reason to treat
electronic applications differently from electronic solicitations. With
respect to both electronic applications and solicitations, it is
important for consumers who are shopping for credit to receive accurate
cost information before submitting an electronic application or
responding to an electronic solicitation. The Board proposes to apply
the Bankruptcy Act provision relating to electronic offers to both
electronic solicitations and applications to promote the informed use
of credit and avoid circumvention of TILA. 15 U.S.C. 1601(a), 1604(a).
Thus, in implementing the Bankruptcy Act provision, the Board proposes
to amend Sec. 226.5a(c) to require that applications and solicitations
that are provided in electronic form contain the same disclosures as
applications and solicitations sent by direct mail. The same proposal
is included in the Board's 2007 Electronic Disclosure Proposal.
With respect to the form of disclosures required under Sec.
226.5a, the Board proposes to amend Sec. 226.5a(a)(2) by adding a new
paragraph (v) to provide that if a consumer accesses an application or
solicitation for a credit card in electronic form, the disclosures
required on or with an application or solicitation for a credit card
must be provided to the consumer in electronic form on or with the
application or solicitation. A consumer accesses an application or
solicitation in electronic form when, for example, the consumer views
the application or solicitation on his or her personal computer. On the
other hand, if a consumer receives an application or solicitation in
the mail, the creditor would not satisfy its obligation to provide
Sec. 226.5a disclosures at that time by including a reference in the
application or solicitation to the Web site where the disclosures are
located. See proposed comment 5a(a)(2)-6. The same proposal is included
in the Board's 2007 Electronic Disclosure Proposal. See Sec.
226.5a(a)(2)(v) and comment 5a(a)(2)-9 in the 2007 Electronic
Disclosure Proposal.
The Board also proposes to revise existing comment 5a(a)(2)-8 added
by the 2001 interim final rule, which states that a consumer must be
able to access the electronic disclosures at the time the application
form or solicitation reply form is made available by electronic
communication. The Board proposes to revise this comment to describe
alternative methods for presenting electronic disclosures. This comment
is intended to provide examples of the methods rather than an
exhaustive list. The same proposal was included in the Board's 2007
Electronic Disclosure Proposal.
The Board also proposes to provide guidance on a Bankruptcy Act
provision requiring that the Sec. 226.5a disclosures must be ``readily
accessible to consumers in close proximity'' to an application or
solicitation that is made electronically. In the October 2005 ANPR, the
Board asked whether additional or different guidance is needed from the
guidance previously issued by the Board in 2000 regarding how card
issuers using electronic disclosures may comply with the Sec. 226.5a
requirement that certain disclosures be ``prominently located'' on or
with the application or solicitation. Q95.
In particular, the 2000 guidance states that the disclosures
required by Sec. 226.5a must be prominently located on or with
electronic applications and solicitations. 65 FR 58,903; October 3,
2000. The guidance provides flexibility for satisfying this
requirement. For example, a card issuer could provide on the
application or reply form a link to disclosures provided elsewhere, as
long as consumers cannot bypass the disclosures before submitting the
application or reply form. Alternatively, if a link to the disclosures
is not used,
[[Page 32976]]
the electronic application or reply form could clearly and
conspicuously indicate where the fact that rate, fee or other cost
information could be found. Or the disclosures could automatically
appear on the screen when the application or reply form appears. (See
current comment 5a(a)(2)-2, which would be renumbered as 5a(a)(2)-1
under the proposal.)
Most commenters stated that the Board should retain this existing
guidance to interpret the ``close proximity'' standard. A few industry
commenters stated that the existing guidance should not apply, and
that, for example, it should suffice to provide a link to the
disclosures that the consumer could choose to access or not. Some
commenters urged the Board generally to allow maximum flexibility to
creditors regarding the display of electronic disclosures, and stated
that no guidance or specific rules were necessary.
The Board proposes to revise the existing guidance to interpret the
``close proximity'' standard. The existing guidance would be revised to
be consistent with proposed changes to comment 5a(a)(2)-8, that
provides guidance to issuers on providing access to electronic
disclosures at the time the application form or solicitation reply form
is made available by electronic communication. Specifically, the Board
proposes to provide that electronic disclosures are deemed to be
closely proximate to an application or solicitation if, for example,
(1) they automatically appear on the screen when the application or
reply form appears, (2) they are located on the same Web ``page'' as
the application or reply form without necessarily appearing on the
initial screen, if the application or reply form contains a clear and
conspicuous reference to the location of the disclosures and indicates
that the disclosures contain rate, fee, and other cost information, as
applicable, or (3) they are posted on a Web site and the application or
solicitation reply form is linked to the disclosures in a manner that
prevents the consumer from by-passing the disclosures before submitting
the application or reply form. See proposed comment 5a(a)(2)-1.ii.
The Board proposes to retain the requirement that if an electronic
link to the disclosures is used, the consumer must not be able to
bypass the link before submitting an application or a reply form. The
Board believes that the ``close proximity'' standard is designed to
ensure that the disclosures are easily noticeable to consumers, and
this standard is not met when consumers are only given a link to the
disclosures, but not to the disclosures themselves. The Board proposes
to incorporate the ``close proximity'' standard for electronic
applications and solicitations in Sec. 226.5a(a)(2)(vi)(B), and the
guidance regarding the location of the Sec. 226.5a disclosures in
electronic applications and solicitations in comment 5a(a)(2)-1.ii.
Terminology. Section 226.5a currently requires terminology in
describing the disclosures required by Sec. 226.5a must be consistent
with terminology describing the account-opening disclosures (Sec.
226.6) and for the periodic statement disclosures (Sec. 226.7). TILA
and Sec. 226.5a also require that the term ``grace period'' be used to
describe the date by which or the period within which any credit
extended for purchases may be repaid without incurring a finance
charge. 15 U.S.C. 1632(c)(2)(C). The Board proposes that all guidance
for terminology requirements with respect to Sec. 226.5a disclosures
be placed in proposed Sec. 226.5(a)(2)(iii). The Board proposes to add
comment 5a(a)(2)-7 to cross-reference the guidance in Sec.
226.5(a)(2).
5a(a)(4) Certain Fees That Vary by State
Currently, under Sec. 226.5a, if the amount of a late-payment fee,
over-the-credit-limit fee, cash advance fee or balance transfer fee
varies from state to state, a card issuer may disclose the range of the
fees instead of the amount for each state, if the disclosure includes a
statement that the amount of the fee varies from state to state. See
existing Sec. 226.5a(a)(5), renumbered as new Sec. 226.5a(a)(4). As
discussed below, the Board proposes to require card issuers to disclose
in the table any fee imposed when a payment is returned. See proposed
Sec. 226.5a(b)(12). The Board proposes to amend new Sec. 226.5a(a)(4)
to add returned payment fees to the list of fees for which an issuer
may disclose a range of fees. The Board requests comment on whether
other fees required to be disclosed under Sec. 226.5a should be added
to the list of fees for which the issuer may disclose a range of fees,
such as fees for required insurance or debt cancellation or suspension
coverage under proposed Sec. 226.5a(b)(14).
5a(a)(5) Exceptions
Section 226.5a currently contains several exceptions to the
disclosure requirements. Some of these exceptions are in the regulation
itself, while others are contained in the commentary. For clarity, all
exceptions would be placed together in new Sec. 226.5a(a)(5), as
indicated in the redesignation table below.
5a(b) Required Disclosures
Section 226.5a(b) specifies the disclosures that are required to be
included on or with certain applications and solicitations.
5a(b)(1) Annual Percentage Rate
Section 226.5a requires card issuers to disclose the rates
applicable to the account, such as rates applicable to purchases, cash
advances, and balance transfers. 15 U.S.C. 1637(c)(1)(A)(i)(I).
16-point font for disclosure of purchase APRs. Currently, under
Sec. 226.5a(b)(1), the purchase rate must be disclosed in the table in
at least 18-point font. This font requirement does not apply to (1) a
temporary initial rate for purchases that is lower than the rate that
will apply after the temporary rate expires; or (2) a penalty rate that
will apply upon the occurrence of one or more specified events. In
response to the December 2004 ANPR, several industry commenters
suggested that the Board delete this 18-point font requirement. These
commenters indicated that disclosing the purchase rate in 18-point font
size might distract consumers from other important terms being
disclosed, and that disclosing the purchase rate in the table in large
font size is not necessary because simply disclosing the purchase rate
in the table provides consumers meaningful and comparable disclosure of
that term.
The Board is proposing to reduce the 18-point font requirement to a
16-point font. The purchase rate is one of the most important terms
disclosed in the table, and it is essential that consumers be able to
identify that rate easily. A 16-point font size requirement for the
purchase APR appears to be sufficient to highlight the purchase APR.
(The Board is proposing that other disclosures in the table are
required to be in 10-point type. See proposed comment 5(a)(1)-3.) In
consumer testing conducted for the Board, versions of the table in
which the purchase rate was the same font as other rates included in
the table were reviewed. In other versions, the purchase rate was in
16-point type while other disclosures were in 10-point type.
Participants tended to notice the purchase rate more often when it was
in a font bigger than the font used for other rates. Nonetheless, there
was no evidence from consumer testing that it was necessary to use a
font size of 18-point in order for the purchase APR to be noticeable to
participants. Given that the proposal is requiring a minimum of 10-
point type for the disclosure of other terms in the table, based on
document design principles, the Board believes that a 16-point font
size for the purchase
[[Page 32977]]
APR would be effective in highlighting the purchase APR in the table.
Periodic rate. Currently, comment 5a(b)(1)-1 allows card issuers to
disclose the periodic rate in the table in addition to the required
disclosure of the corresponding APR. The Board proposes to delete
comment 5a(b)(1)-1, and thus, prohibit disclosure of the periodic rate
in the table. Based on consumer testing conducted for the Board,
consumers do not appear to shop using the periodic rate, nor is it
clear that this information is important to understanding a credit card
offer. Allowing the periodic rate to be disclosed in the table may
distract from more important information in the table, and contribute
to ``information overload.'' Thus, in an effort to streamline the
information that appears in the table, the Board proposes to prohibit
disclosure of the periodic rate in the table. Nonetheless, card issuers
may disclose this information outside of the table.
Variable rate information. Section 226.5a(b)(1)(i), which
implements TILA Section 127(c)(1)(A)(i)(II), currently requires for
variable-rate accounts, that the card issuer must disclose the fact
that the rate may vary and how the rate is determined. 15 U.S.C.
1637(c)(1)(A)(i)(II). In disclosing how the applicable rate will be
determined, the card issuer is required to provide the index or formula
used and disclose any margin or spread added to the index or formula in
setting the rate. The card issuer may disclose the margin or spread as
a range of the highest and lowest margins that may be applicable to the
account. A disclosure of any applicable limitations on rate increases
or decreases may also be included in the table. See current comment
5a(b)(1)-3.
1. Index and margins. Currently, the variable rate information is
required to be disclosed separately from the applicable APR, in a row
of the table with the heading ``Variable Rate Information.'' Some card
issuers will include the phrase ``variable rate'' with the disclosure
of the applicable APR and include the details about the index and
margin under the ``Variable Rate Information'' heading. In the consumer
testing conducted for the Board, many participants who saw the variable
rate information presented as described above understood that the label
``variable'' meant that a rate could change, but could not locate
information on the tested form regarding how or why these rates could
change. This was true even if the index and margin information was
taken out of the row of the table with the heading ``Variable Rate
Information'' and placed in a footnote to the phrase ``variable rate.''
Many participants who did find the variable rate information were
confused by the variable-rate margins, often interpreting them
erroneously as the actual rate being charged. In addition, very few
participants indicated that they would use the margins in shopping for
a credit card account.
Accordingly, the Board proposes to amend Sec. 226.5a(b)(1)(i) to
specify that issuers may not disclose the amount of the index or
margins in the table. Specifically, card issuers would not be allowed
to disclose in the table the current value of the index (for example,
that the prime rate currently is 7.5 percent) or the amount of the
margin that is used to calculate the variable rate. Card issuers would
be allowed to indicate only that the rate varies and the type of index
used to determine the rate (such as the ``prime rate,'' for example.)
In describing the type of index, the issuer may not include details
about the index in the table. For example, if the issuer uses a prime
rate, the issuer must just describe the rate as tied to a ``prime
rate'' and may not disclose in the table that the prime rate used is
the highest prime rate published in the Wall Street Journal two
business days before the closing date of the statement for each billing
period. See proposed comment 5a(b)(1)-2. Also, the Board would require
that the disclosure about a variable rate (the fact that the rate
varies and the type of index used to determine the rate) must be
disclosed with the applicable APRs, so that consumers can more easily
locate this information. See proposed Model Form G-10(A), Samples G-
10(B) and G-10(C). Proposed Samples G-10(B) and G-10(C) provide
guidance to issuers on how to disclose the fact that the applicable
rate varies and how it is determined.
2. Rate floors and ceilings. Currently, card issuers may disclose
in the table, at their option, any limitations on how high (i.e., a
rate ceiling) or low (i.e., a rate floor) a particular rate may go. For
example, assume that the purchase rate on an account could not go below
12 percent or above 24 percent. An issuer would be required to disclose
in the table the current rate offered on the credit card (for example,
18 percent), and would be permitted to disclose in the table that the
rate would not go below 12 percent and above 24 percent. See current
comment 5a(b)(1)-4. The Board proposes to revise the commentary to
prohibit the disclosure of the rate floors and ceilings in the table.
Based on consumer testing conducted for the Board, consumers do not
appear to shop based on these rate floors and ceilings, and allowing
them to be disclosed in the table may distract from more important
information in the table, and contribute to ``information overload.''
Thus, in an effort to streamline the information that may appear in the
table, the Board proposes to prohibit disclosure of the rate floors and
ceilings in the table. Nonetheless, card issuers may disclose this
information outside of the table.
Discounted initial rates. Currently, comment 5a(b)(1)-5 specifies
that if the initial rate is temporary and is lower than the rate that
will apply after the temporary rate expires, a card issuer must
disclose the rate that will otherwise apply to the account. A
discounted initial rate may be provided in the table along with the
rate required to be disclosed if the card issuer also discloses the
time period during which the introductory rate will remain in effect.
The Board proposes to move comment 5a(b)(1)-5 to new Sec.
226.5a(b)(1)(ii). The Board also proposes to add new comment 5a(b)(1)-3
to specify that if a card issuer discloses the discounted initial rate
and expiration date in the table, the issuer is deemed to comply with
the standard to provide this information clearly and conspicuously if
the issuer uses the format specified in proposed Samples G-10(B) and G-
10(C) to present this information.
In addition, under TILA Section 127(c)(6)(A), as added by Section
1303(a) of the Bankruptcy Act, the term ``introductory'' must be used
in immediate proximity to each listing of a discounted initial rate in
the application, solicitation, or promotional materials accompanying
such application or solicitation. Thus, the Board proposes to revise
new Sec. 226.5a(b)(1)(ii) to specify that if an issuer provides a
discounted initial rate in the table along with the rate required to be
disclosed, the card issuer must use the term ``introductory'' in
immediate proximity to the listing of the initial discounted rate.
In the October 2005 ANPR, commenters asked the Board to consider
permitting creditors to use the term ``intro'' as an alternative to the
word ``introductory.'' Because ``intro'' is a commonly understood
abbreviation of the term ``introductory,'' and consumer testing
indicates that consumers understand this term, the Board proposes to
allow creditors to use ``intro'' as an alternative to the requirement
to use the term ``introductory'' and is proposing to clarify this
approach in new Sec. 226.5a(b)(1)(ii). Also, to give card issuers
guidance on the meaning of ``immediate proximity,'' the Board is
[[Page 32978]]
proposing to provide guidance for creditors that place the word
``introductory'' or ``intro'' within the same phrase as each listing of
the discounted initial rate. This guidance is set forth in proposed
comment 5a(b)(1)-3. The Board believes that interpreting ``immediate
proximity'' to mean adjacent to the rate may be too restrictive.
Moreover, the Board has proposed the ``within the same phrase''
standard as a safe harbor instead of requiring this placement,
recognizing that even if the term ``introductory'' is not ``within the
same phrase'' as the rate it may still meet the ``immediate proximity''
standard.
Penalty rates. Currently, comment 5a(b)(1)-7 requires that if a
rate may increase upon the occurrence of one or more specific events,
such as a late payment or an extension of credit that exceeds the
credit limit, the card issuer must disclose the increased penalty rate
that may apply and the specific event or events that may result in the
increased rate. If a tabular format is required, the issuer must
disclose the penalty rate in the table under the heading ``Other
APRs,'' along with any balance transfer or cash advance rates.
The specific event or events must be described outside the table
with an asterisk or other means to direct the consumer to the
additional information. At its option, the issuer may include outside
the table with the explanation of the penalty rate the period for which
the increased rate will remain in effect, such as ``until you make
three timely payments.'' The issuer need not disclose an increased rate
that is imposed if credit privileges are permanently terminated.
In the December 2004 ANPR, the Board solicited comment on whether
the table was effective as currently designed. Q7. In response to this
question, many commenters suggested that the specific event or events
that may result in the penalty rate should be disclosed in the table
along with the penalty rate, because this would enhance comparison
shopping and consumer understanding by highlighting penalty pricing and
its effect on the other rates for the account.
In the consumer testing conducted for the Board, when reviewing
forms in which the specific events that trigger the penalty rate were
disclosed outside the table, many participants did not readily notice
the penalty rate triggers when they initially read through the document
or when asked follow-up questions. In addition, many participants did
not readily notice the penalty rate when it was included in the row
``Other APRs'' along with other rates. The GAO also found that
consumers had difficulty identifying the default rate and circumstances
that would trigger rate increases. See GAO Report on Credit Card Rates
and Fees, at page 49. In the testing conducted for the Board, when the
penalty rate was placed in a separate row in the table, participants
tended to notice the rate more often. Moreover, participants tended to
notice the specific events that result in the penalty rate more often
when these events were included with the penalty rate in a single row
in the table. For example, two types of forms related to placement of
the events that could trigger the penalty rate were tested--several
versions showed the penalty rate in one row of the table and the
description of the events that could trigger the penalty rate in
another row of the table. Several other versions showed the penalty
rate and the triggering events in the same row. Participants who saw
the versions of the table with the penalty rate in a separate row from
the description of the triggering events tended to skip over the row
that specified the triggering events when reading the table.
Nonetheless, participants who saw the versions of the table in which
the penalty rate and the triggering events were in the same row tended
to notice the triggering events when they reviewed the table.
As a result, the Board proposes to add Sec. 226.5a(b)(1)(iv) and
amend new comment 5a(b)(1)-4 (previously comment 5a(b)(1)-7) to require
card issuers to briefly disclose in the table the specific event or
events that may result in the penalty rate. In addition, the Board is
proposing that the penalty rate and the specific events that cause the
penalty rate to be imposed must be disclosed in the same row of the
table. See proposed Model Form G-10(A). In describing the specific
event or events that may result in an increased rate, new comment
5a(b)(1)-4 provides that the descriptions of the triggering events in
the table should be brief. For example, if an issuer may increase a
rate to the penalty rate if the consumer does not make the minimum
payment by 5 p.m., Eastern time, on its payment due date, the issuer
should describe this circumstance in the table as ``make a late
payment.'' Proposed Samples G-10(B) and G-10(C) provide additional
guidance on the level of detail that issuers should use in describing
the specific events that result in the penalty rate.
The Board also proposes to specify in new Sec. 226.5a(b)(1)(iv)
that in disclosing a penalty rate, a card issuer also must specify the
balances to which the increased rate will apply. Typically, card
issuers apply the increased rate to all balances on the account. The
Board believes that this information helps consumers better understand
the consequences of triggering the penalty rate.
In addition, the Board proposes to specify in new Sec.
226.5a(b)(1)(iv) that in disclosing the penalty rate, a card issuer
must describe how long the increased rate will apply. Proposed comment
5a(b)(1)-4 provides that in describing how long the increased rate will
remain in effect, the description should be brief, and refers issuers
to Samples G-10(B) and G-10(C) for guidance on the level of detail that
issuer should use to describe how long the increased rate will remain
in effect. Also, proposed comment 5a(b)(1)-4 provides that if a card
issuer reserves the right to apply the increased rate indefinitely,
that fact should be stated. The Board believes that this information
may help consumers better understand the consequences of triggering the
penalty rate.
Also, the Board proposes to add language to new Sec.
226.5a(b)(1)(iv) to specify that in disclosing a penalty rate, card
issuers must include a brief description of the circumstances under
which any discounted initial rates may be revoked and the rate that
will apply after the discounted initial rate is revoked. Section
1303(a) of the Bankruptcy Act requires that a credit card application
or solicitation must contain in a prominent location on or with the
application or solicitation a clear and conspicuous disclosure of a
general description of the circumstances that may result in revocation
of a discounted initial rate offered with the card, and the rate that
will apply after the discounted initial rate is revoked. 15 U.S.C.
1637(c)(6)(C). The Board is proposing that this information be
disclosed in the table along with other penalty rate information.
Often, the same events that trigger a loss of a discounted initial rate
and an increase to the penalty rate also trigger an increase in other
rates on the account.
Rates that depend on consumers' creditworthiness. Credit card
issuers often engage in risk-based pricing such that the rates offered
on a credit card will depend on later determinations of a consumer's
creditworthiness. For example, an issuer may use information collected
in a consumer's application or solicitation reply form (e.g., income
information) or obtained through a credit report from a consumer
reporting agency to determine the rate for which a consumer qualifies.
For preapproved solicitations, issuers that engage in risk-based
pricing typically will disclose the
[[Page 32979]]
specific rates offered to the consumer, because for these offers,
issuers typically will have some indication of a consumer's
creditworthiness based on the prescreening process done through a
consumer reporting agency. For applications not involving prescreens,
however, issuers that use risk-based pricing may not be able to
disclose the specific rate that would apply to a consumer, because
issuers may not have sufficient information about a consumer's
creditworthiness at the time the application is given.
In response to the December 2004 ANPR, industry commenters asked
for guidance on how rates should be disclosed under Sec. 226.5a when
an issuer does not know the specific rate for which the consumer will
qualify at the time the disclosures are made because the specific rate
depends on a later determination of the consumer's creditworthiness.
Some industry commenters asked the Board to clarify that issuers may
disclose the range of possible rates, with an explanation that the rate
obtained by the consumer is based on the consumer's creditworthiness.
Another industry commenter suggested that the Board should allow
issuers to disclose a recent APR or the median rate within the range of
possible rates, with an explanation that the rate could be higher or
lower depending on the consumer's creditworthiness. Several consumer
group commenters suggested that the Board should not allow issuers to
disclose a range of possible rates. Instead, issuers should be required
to disclose the actual APR that the creditor is offering, because
otherwise, consumers do not know the rate for which they are applying.
The Board proposes to add Sec. 226.5(b)(1)(v) and comment
5a(b)(1)-5 to clarify that in circumstances in which an issuer cannot
state a single specific rate being offered at the time disclosures are
given because the rate will depend on a later determination of the
consumer's creditworthiness, issuers must disclose the possible rates
that might apply, and a statement that the rate for which the consumer
may qualify at account opening depends on the consumer's
creditworthiness. A card issuer may disclose the possible rates as
either specific rates or a range of rates. For example, if there are
three possible rates that may apply (e.g., 9.99, 12.99 or 17.99
percent), an issuer may disclose specific rates (9.99, 12.99 or 17.99
percent) or a range of rates (9.99 to 17.99 percent). Proposed Samples
G-10(B) and G-10(C) provide guidance for issuers on how to meet these
requirements. In addition, the Board solicits comment on whether card
issuer should alternatively be permitted to list only the highest
possible rate that may apply instead of a range of rates (e.g., up to
17.99 percent).
As discussed above, one industry commenter suggested that the Board
should allow issuers to disclose a recent APR or the median rate within
the range of possible rates, with an explanation that the APR could be
higher or lower depending on the consumer's creditworthiness. The Board
believes that requiring card issuers to disclose all the possible rates
(as either specific rates, or as a range of rates) provides more useful
information to consumers than allowing issuers to disclose a median APR
within the range. If only one rate is disclosed in the table, consumers
may mistake the rate disclosed as the specific rate offered on the
account, and not understand that it is a median rate within a certain
range, even if there is an explanation that the rate could be higher or
lower. If a consumer sees a range or several specific rates, the
consumer may be better able to determine that more than one rate is
being disclosed.
Transactions with both rate and fee. When a consumer initiates a
balance transfer or cash advance, card issuers typically charge
consumers both interest on the outstanding balance of the transaction,
and a fee to complete the transaction. It is important that consumers
understand when both a rate and a fee apply to specific transactions.
In the consumer testing conducted for the Board, several ways of
presenting rate and fee information were reviewed. In some tests, the
cash advance and balance transfer rates were included in a section with
other rates, and cash advance and balance transfer fees were included
in a section with other fees. In other tests, cash advance and balance
transfer fees were not included with other fees, but instead were
included with the cash advance and balance transfer rates. Participants
in the first test (the one where balance transfer and cash advance fees
were grouped with other fees) were more likely to notice the balance
transfer and cash advance fees than participants in the other tests.
Participants tended to notice rates more easily when they were grouped
together, and fees more easily when they are grouped together. Thus,
the Board is proposing to group APRs together in the table and fees
together in the table, rather than grouping APRs and fees related to
cash advances together and APRs and fees related to balance transfers
together.
Nonetheless, because the rates and the fees related to cash
advances and balance transfers are not grouped together, a cross
reference from the cash advance and balance transfer rates to the
applicable fees may help consumers notice both the rate and the fee. In
consumer testing conducted for the Board, some participants were more
aware that an interest rate applies to cash advances and balance
transfers than they were aware of the fee component, so a cross
reference between the rate and the fee may help those consumers notice
both the rate and the fee components. Therefore, the Board proposes to
add new Sec. 226.5a(b)(1)(vi) to require that if a rate and fee both
apply to a balance transfer or cash advance transaction, a card issuer
must disclose that a fee also applies when disclosing the rate, and a
cross-reference to the fee. 15 U.S.C. 1637(c)(5).
Typical APR. In response to the December 2004 ANPR, several
consumer groups indicated that the current disclosure requirements in
Sec. 226.5a allow card issuers to promote low APRs, that include
interest but not fees, while charging high penalty fees and penalty
rates when consumers, for example, pay late or exceed the credit limit.
As a result, these consumer groups suggested that the Board require
credit card issuers to disclose in the table a ``typical rate'' that
would include fees and charges that consumers pay for a particular
open-end credit products. This rate would be calculated as the average
effective rate disclosed on periodic statements over the last three
years for customers with the same or similar credit card product. These
consumer groups believe that this ``typical rate'' would reflect the
real rate that consumers pay for the credit card product.
The Board is not proposing that card issuers disclose the ``typical
rate'' as part of the Sec. 226.5a disclosures. Although a single cost
figure (like the APR on closed-end credit) is a laudable objective, the
Board does not believe that the proposed typical APR would be helpful
to consumers that seek credit cards. There are many different ways
consumers may use their credit cards, such as the features they use,
what fees they incur, and whether a balance is carried from month to
month. For example, some consumers use their cards only for purchases,
always pay off the bill in full, and never pay fees. Other consumers
may use their cards for purchases, balance transfers or cash advances,
but never pay late-payment fees, over-the-credit-limit fees or other
penalty fees. Still others may pay penalty fees and incur penalty
rates. A ``typical rate,'' however, would be based
[[Page 32980]]
on average fees and average balances that may not be typical for many
consumers. Moreover, such a rate may confuse consumers about the actual
rate that may apply to their account.
Nonetheless, the Board believes it is important that consumers
understand the penalty rates and penalty fees that apply to a credit
card account. Thus, the Board is proposing to make penalty rates more
prominent in the table and require card issuers to describe in the
table the reasons why a penalty rate may apply and how long the penalty
rate will apply. See proposed Sec. 226.5a(b)(1)(iv). Likewise, the
Board is proposing to highlight penalty fees by requiring that late
payment fees, over-the-credit-limit fees, and returned-payment fees be
disclosed in the table. See proposed Sec. 226.5a(a)(2)(i).
5a(b)(2) Fees for Issuance or Availability
Section 226.5a(b)(2), which implements TILA Section
127(c)(1)(A)(ii)(I), requires card issuers to disclose any annual or
other periodic fee, expressed as an annualized amount, that is imposed
for the issuance or availability of a credit card, including any fee
based on account activity or inactivity. 15 U.S.C.
1637(c)(1)(A)(ii)(I). In 1989, the Board used its authority under TILA
Section 127(c)(5) to require that issuers also disclose non-periodic
fees related to opening the account, such as one-time membership or
participation fees. 15 U.S.C. 1637(c)(5); 54 FR 13,855, April 6, 1989.
Fees for issuance or availability of credit card products targeted
to subprime borrowers. Often, subprime credit cards will have
substantial fees related to the issuance and availability of credit.
For example, these cards may impose an annual fee, and a monthly
maintenance fee for the card. In addition, these cards may impose
multiple one-time fees when the consumer opens the card account, such
as an application fee and a program fee. The Board believes that these
fees should be clearly explained to consumers at the time of the offer
so that consumers better understand when these fees will be imposed.
The Board proposes to amend Sec. 226.5a(b)(2) to require
additional information about periodic fees. 15 U.S.C. 1637(c)(5).
Currently, issuers are required to disclose only the annualized amount
of the fee. The Board proposes to amend Sec. 226.5a(b)(2) to require
issuers also to disclose the amount of the periodic fee, and how
frequently it will be imposed. For example, if an issuer imposes a $10
monthly maintenance fee for a card, the issuer must disclose in the
table that there is a $10 monthly maintenance fee, and that the fee is
$120 on an annual basis.
In addition, the Board proposes to amend Sec. 226.5a(b)(2) to
require additional information about non-periodic fees related to
opening the account. Currently, issuers are required to disclose the
amount of the non-periodic fee, but not that it is a one-time fee. The
Board proposes to amend Sec. 226.5a(b)(2) to require card issuers to
disclose the amount of the fee and that it is a one-time fee. This
additional information will allow consumers to better understand set-up
and maintenance fees that are often imposed in connection with subprime
credit cards. For example, the proposed changes would provide consumers
with additional information about when the fees will be imposed by
identifying which fees are one-time fees, which fees are periodic fees
(such as monthly fees), and which fees are annual fees.
In addition, application fees that are charged regardless of
whether the consumer receives credit currently are not considered fees
as imposed for the issuance or availability of a credit card, and thus
are not disclosed in the table. See current comment 5a(b)(2)-3 and
Sec. 226.4(c)(1). The Board proposes to delete the exception for these
application fees and require that they be disclosed in the table as
fees imposed for the issuance or availability of a credit card. The
Board believes that consumers should be aware of these fees when they
are shopping for a credit card.
5a(b)(3) Minimum Finance Charge
Currently, Sec. 226.5a(b)(3), which implements TILA Section
127(c)(1)(A)(ii)(II), requires that card issuers must disclose any
minimum or fixed finance charge that could be imposed during a billing
cycle. Card issuers typically impose a minimum charge (e.g., $.50) in
lieu of interest in those months where a consumer would otherwise incur
an interest charge that is less than the minimum charge (a so-called
``minimum interest charge''). In response to the December 2004 ANPR,
one industry commenter suggested that the Board no longer require that
the minimum finance charge be disclosed in the table because these fees
are typically small (e.g., $.50) and consumers do not shop on them.
Another industry commenter suggested that the Board only require that
the minimum finance charge be included in the table if the charge is a
significant amount. On the other hand, several consumer groups urged
the Board to continue to include the minimum finance charge in the
table because this charge can have a significant effect on the cost of
credit.
The Board proposes to retain the minimum finance charge disclosure
in the table. Although minimum charges currently may be small, card
issuers may increase these charges in the future. Also, Board is aware
of at least one credit card product for which no APR is charged, but
each month a fixed charge is imposed based on the outstanding balance
(for example, $6 charge per $1,000 balance). If the minimum finance
charge disclosure was eliminated from the table, card issuers that
offer this type of pricing would no longer be required to disclose the
fixed charge in the table. The Board is not proposing to require the
minimum finance charge only if it is a significant amount. This
approach could undercut the uniformity of the table, and could be
misleading to consumers. If consumers do not see a minimum finance
charge disclosed in the table, the Board is concerned that most
consumers might assume that there is not a minimum finance charge on
the card, when the charge was below a certain threshold.
Under Sec. 226.5a(b)(3), card issuers are only required to
disclose the amount of any minimum or fixed finance charge that could
be imposed during a billing cycle. Card issuers currently are not
required to provide a description of when this charge may be imposed.
In consumer testing conducted for the Board, model forms were tested
that only included the amount of the minimum interest charge in the
table. In viewing these forms, some participants misunderstood that
they would pay the minimum interest charge every month, not just those
months where they otherwise would incur interest that was less than the
minimum charge. Thus, the Board proposes to amend Sec. 226.5a(b)(3) to
require card issuers to disclose in the table a brief description of
the minimum finance charge, to give consumers context for when this
charge will be imposed. 15 U.S.C. 1637(c)(5). Proposed Samples G-10(B)
and G-10(C) provide guidance regarding how to disclose a minimum
interest charge.
5a(b)(4) Transaction Charges
Section 226.5a(b)(4), which implements TILA Section
127(c)(1)(A)(ii)(III), requires that card issuers disclose any
transaction charge imposed on purchases. The current commentary to this
provision clarifies that only transaction fees on purchases imposed by
the issuer must be disclosed. (See comment 5a(b)(4)-1.) For clarity,
the Board would amend Sec. 226.5a(b)(4) to incorporate this commentary
provision.
[[Page 32981]]
In addition, the Board proposes to amend Sec. 226.5a(b)(4) to
specify that fees charged for transactions in a foreign currency or
that take place in a foreign country may not be disclosed in the table.
In an effort to streamline the contents of the table, the Board
proposes to highlight only those fees that may be important for a
significant number of consumers. In consumer testing for the Board,
participants did not tend to mention foreign transaction fees as
important fees they use to shop. There are few consumers who may pay
these fees with any frequency. Thus, the Board proposes to except
foreign transaction fees from disclosure of transaction fees. The Board
proposes to include foreign transaction fees in the account-opening
summary table that is required under Sec. 226.6(b)(4), so that
interested consumers can learn of the fees before using the card.
5a(b)(5) Grace Period
Section 226.5a(b)(5), which implements TILA Section
127(c)(A)(iii)(I), requires that card issuers disclose in the table the
date by which or the period within which any credit extended for
purchases may be repaid without incurring a finance charge. If no grace
period is provided, that fact must be disclosed. Comment 5a(b)(5)-1
provides that a card issuer may, but need not, refer to the beginning
or ending point of any grace period and briefly state any conditions on
the applicability of the grace period. For example, the grace period
disclosure might read ``30 days'' or ``30 days from the date of the
periodic statement (provided you have paid your previous balance in
full by the due date).''
The consumer testing conducted for the Board indicated that some
participants misunderstood the word ``grace period'' to mean the time
after the payment due date that an issuer may give the consumer to pay
the bill without charging a late-payment fee. The GAO found similar
misunderstandings by consumers in its consumer testing. Furthermore,
many participants in the GAO testing incorrectly indicated that the
grace period was the period of time promotional interest rates applied.
See GAO Report on Credit Card Rates and Fees, at page 50.
In consumer testing conducted for the Board, participants tended to
understand the grace period more clearly when additional context was
added, such as describing that if the consumer paid the bill in full
each month, the consumer would have some period of time (e.g., 25 days)
to pay the new purchase balance in full to avoid interest. Thus, the
Board proposes to amend Sec. 226.5a(b)(5) to require card issuers to
disclose briefly any conditions on the applicability of the grace
period. 15 U.S.C. 1637(c)(5). The Board also proposes to amend comment
5a(b)(5)-1 to provide guidance for how issuers may meet the
requirements in proposed Sec. 226.5a(b)(5).
5a(b)(6) Balance Computation Method
TILA Section 127(c)(1)(A)(iv) calls for the Board to name not more
than five of the most common balance computation methods used by credit
card issuers to calculate the balance on which finance charges are
computed. 15 U.S.C. 1637(c)(1)(A)(iv). If issuers use one of the
balance computation methods named by the Board, Sec. 226.5a(b)(6)
requires that issuers must disclose the name of that balance
computation method in the table as part of the disclosures required by
Sec. 226.5a, and issuers are not required to provide a description of
the balance computation method. If the issuer uses a balance
computation method that is not named by the Board, the issuer must
disclose a detailed explanation of the balance computation method. See
current Sec. 226.5a(b)(6); Sec. 226.5a(a)(2)(i).
In response to the December 2004 ANPR, several commenters suggested
that the Board delete the description of the balance computation method
from the table. These commenters believed that the implications of the
balance computation method on the actual cost of credit are simply too
complex and too contingent on future purchasing patterns to be of any
use to consumers in shopping for credit.
The Board agrees that balance computation methods are too complex
to explain in a simple fashion in the table. Most card issuers use one
of two methods--either the ``average daily balance method (including
new purchases)'' or the ``two-cycle average daily balance method
(including new purchases).'' For consumers that carry a balance on
their credit card every month or for consumers that pay off their
balance in full every month, there essentially is no difference between
these two methods. There is a difference between the two methods only
in those months where a consumer paid off their previous balance in
full, but did not pay off their current balance in full. In those
months, the consumer will pay more interest under the ``two-cycle
average daily balance method'' than under the ``average daily balance
method.'' How much more interest the consumer pays depends on the
amount of the purchases in the previous billing cycle, when those
purchases were made, the amount of any payments made in that billing
cycle, and when those payments were made.
In consumer testing conducted for the Board, virtually no
participants understood the two balance computation methods most used
by card issuers--the average daily balance method and the two-cycle
average daily balance method--when those methods were just described by
name. The GAO found similar results in its consumer testing. See GAO
Report on Credit Card Rates and Fees, at pages 50-51. In the consumer
testing conducted for the Board, a version of the table was used which
attempted to explain briefly that the ``two-cycle average daily balance
method'' would be more expensive than the ``average daily balance
method'' for those consumers that sometimes pay their bill in full and
sometimes do not. Participants' answers suggested they did not
understand this disclosure. They appeared to need more information
about how balances are calculated. Nonetheless, the addition of more
information would likely add too much detail to the disclosures and
result in ``information overload.'' In addition, it is unclear whether
most consumers would consider the balance computation method when
shopping for a credit card.
As a result, the Board proposes to retain a brief reference to the
balance computation method, but move the disclosure from the table to
directly below the table. See Sec. 226.5a(a)(2)(iii). TILA Section
122(c)(2) states that for certain disclosures set forth in Section TILA
127(c)(1)(A), including the balance computation method, the Board shall
require that the disclosure of such information shall, to the extent
the Board determines to be practicable and appropriate, be in the form
of a table. 15 U.S.C. 1632(c)(2). The Board believes that it is no
longer appropriate to continue to disclose the balance computation
method in the table, because the name of the balance computation method
used by issuers does not appear to be meaningful to consumers without
additional context and may distract from more important information
contained in the table. The Board proposes to continue to require that
issuers disclose the name of the balance computation method beneath the
table, so that consumers and others will have access to this
information if they find it useful.
5a(b)(8) Cash Advance Fee
Currently, comment 5a(b)(8)-1 provides that a card issuer must
disclose only those fees it imposes for a cash advance that are finance
charges under
[[Page 32982]]
Sec. 226.4. For example, a charge for a cash advance at an automated
teller machine (ATM) would be disclosed under Sec. 226.5a(b)(8) if no
similar charge is imposed for ATM transactions not involving an
extension of credit. As discussed in the section-by-section analysis to
Sec. 226.4, the Board proposes to provide that all transaction fees on
credit cards would be considered finance charges. Thus, the Board
proposes to delete the current guidance discussed in comment 5a(b)(8)-1
as obsolete.
5a(b)(12) Returned Payment Fee
Currently, Sec. 226.5a does not require a card issuer to disclose
a fee imposed when a payment is returned. The Board proposes to add
Sec. 226.5a(b)(12) to require issuers to disclose this fee in the
table. Typically, card issuers will impose a fee and a penalty rate if
a cardholder's payment is returned. As discussed above, the Board
proposes to require card issuers to disclose in the table the reasons
that a penalty rate may be imposed. See proposed Sec.
226.5a(b)(1)(iv). The Board proposes that the returned payment fee be
disclosed too, so that consumers are told both consequences of returned
payments.
5a(b)(13) Cross References from Fees to Penalty Rate
Card issuers often impose both a fee and penalty rate for the same
behavior--such as a consumer paying late, exceeding the credit limit,
or having a payment returned. In consumer testing conducted for the
Board, participants tended to associate paying penalty fees with
certain behaviors (such as paying late or going over the credit limit),
but they did not tend to associate rate increases with these same
behaviors. By linking the penalty fees with the penalty rate,
participants more easily understood that if they engage in certain
behaviors, such as paying late, their rates may increase in addition to
incurring a fee. Thus, the Board proposes to add Sec. 226.5a(b)(13) to
provide that if a card issuer may impose a penalty rate for any of the
reasons that a penalty fee would be disclosed in the table (such as
late payments, going over the credit limit, or returned payments), the
issuer in disclosing the fee also must disclose that the penalty rate
may apply, and a cross-reference to the penalty rate. Proposed Samples
G-10(B) and G-10(C) provide guidance on how to provide these
disclosures.
5a(b)(14) Required Insurance, Debt Cancellation Or Debt Suspension
Coverage
Credit card issuers often offer optional insurance or debt
cancellation or suspension coverage with the credit card. Under the
current rules, costs associated with the insurance or debt cancellation
or suspension coverage are not considered ``finance charges'' if the
coverage is optional, the issuer provides certain disclosures to the
consumer about the coverage, and the issuer obtain an affirmative
written request for coverage after the consumer has received the
required disclosures. Card issuers frequently provide the disclosures
discussed above on the application form and a space to sign or initial
an affirmative written request for the coverage. Currently, issuers are
not required to provide any information about the insurance or debt
cancellation or suspension coverage in the table that contains the
Sec. 226.5a disclosures.
In the event that a card issuer requires the insurance or debt
cancellation or debt suspension coverage (to the extent permitted by
state or other applicable law), the Board proposes new Sec.
226.5a(b)(14) to require that the issuer disclose any fee for this
coverage in the table. In addition, new Sec. 226.5a(b)(14) would
require that the card issuer also disclose a cross-reference to where
the consumer may find more information about the insurance or debt
cancellation or debt suspension coverage, if additional information is
included on or with the application or solicitation. Proposed Sample G-
10(B) provides guidance on how to provide the fee information and the
cross-reference in the table. If insurance or debt cancellation or
suspension coverage is required in order to obtain a credit card, the
Board believes that fees required for this coverage should be
highlighted in the table so that consumers are aware of these fees when
considering an offer, because they will be required to pay the fee for
this coverage every month in order to have the credit card.
5a(b)(15) Payment Allocation
Some credit card issuers will allocate payments first to balances
that are subject to the lowest APR. For example, if a cardholder made
purchases using a credit card account and then initiated a balance
transfer, the card issuer might allocate a payment (less than the
amount of the balances) to the transferred balance portion of the
account if that balance was subject to a lower APR than the purchases.
Card issuers often will offer a discounted initial rate on balance
transfers (such as 0 percent for an introductory period) with a credit
card solicitation, but not offer the same discounted rate for
purchases. In addition, the Board is aware of at least one issuer that
offers the same discounted initial rate for balance transfers and
purchases for a specified period of time, where the discounted rate for
balance transfers (but not the discounted rate for purchases) may be
extended until the balance transfer is paid off if the consumer makes a
certain number of purchases each billing cycle. At the same time,
issuers typically offer a grace period for purchases if a consumer pays
his or her bill in full each month. Card issuers, however, do not
typically offer a grace period on balance transfers or cash advances.
Thus, on the offers described above, a consumer cannot take advantage
of both the grace period on purchases and the discounted rate on
balance transfers. Because the payments will be allocated to the
balance transfers first, the only way for a consumer to avoid paying
interest on purchases--and thus have the benefit of the grace period--
is to pay off the entire balance, including the balance transfer
subject to the discounted rate.
The Board believes that it is important that consumers understand
payment allocation in these circumstances, so that they can better
understand the offer and decide whether to use this particular card for
purchases. For example, if consumers knew that they would pay interest
on all purchases made while paying off the balance transfer at the
discounted rate, they might not use that particular card for purchases.
They might use another card for purchases and pay that card in full
every month to take advantage of the grace period on purchases. Or they
might use another card with a lower purchase rate, if they did not plan
to pay off the purchases in full each month.
In the consumer testing conducted for the Board, many participants
did not understand that they could not take advantage of the grace
period on purchases and the discounted rate on balance transfers at the
same time. Model forms were tested that included a disclosure notice
attempting to explain this to consumers. Nonetheless, testing showed
that a significant percentage of participants still did not fully
understand how payment allocation can affect their interest charges,
even after reading the disclosure tested. The Board plans to conduct
further testing of the disclosure to determine whether the disclosure
can be improved to be more effectively communicate to consumers how
[[Page 32983]]
payment allocation can affect their interest charges. Nonetheless,
because some participants did benefit from the disclosure, and in light
of further testing, the Board, under its authority pursuant to TILA
Section 127(c)(5), proposes to add Sec. 226.5a(b)(15) to require a
card issuer to explain payment allocation to consumers. 15 U.S.C.
1637(c)(5). Proposed Sec. 226.5a(b)(15) states that if (1) a card
issuer offers a discounted initial rate on a balance transfers or cash
advance that is lower than the rate on purchases, (2) the issuer offers
a grace period on purchases, and (3) the issuer may allocate payments
to the lower rate balance first, then the issuer must make certain
disclosures in the table. Specifically, issuers would be required to
disclose: (1) that the discounted initial rate applies only to balance
transfers or cash advances, as applicable, and not to purchases; (2)
that payments will be allocated to the balance transfer or cash advance
balance, as applicable, before being allocated to any purchase balance
during the time the discounted initial rate is in effect; and (3) that
the consumer will incur interest on the purchase balance until the
entire balance is paid, including the transferred balance or cash
advance balance, as applicable. The Board would require these
disclosures in the table only if the discounted initial rate applies to
balance transfers or cash advances that consumers can request as part
of accepting the offer. If the discounted initial rate only applies to
subsequent balance transfers or checks that access a credit card
account, the issuer would not need to provide this disclosure with the
offer. The Board proposes to add comment 5a(b)(15)-1 to provide
examples of when these disclosures must be given. The Board also
proposes to add comment 5a(b)(15)-2 to specify that a card issuer may
comply with the requirements in new Sec. 226.5a(b)(15) by providing
the applicable disclosures contained in proposed Samples G-10(B) and G-
10(C).
5a(b)(16) Available Credit
Subprime credit cards often have substantial fees assessed when the
account is opened. Those fees will be billed to the consumer as part of
the first statement, and will substantially reduce the amount of credit
that the consumer initially has available with which to make purchases
or other transactions on the account. For example, for cards for which
a consumer is given a minimum credit line of $250, after the start-up
fees have been billed to the account, the consumer may have less than
$100 of available credit with which to make purchases or other
transactions in the first month. In addition, consumers will pay
interest on these fees until they are paid in full.
The federal banking agencies have received a number of complaints
from consumers with respect to cards of this type. Complainants often
claim that they were not aware of how little available credit they
would have after all the fees were assessed. Thus, the Board is
proposing to add Sec. 226.5a(b)(16) to inform consumers about the
impact of these fees on their initial available credit. Specifically,
Sec. 226.5a(b)(16) would provide that if (1) a card issuer imposes
required fees for the issuance or availability of credit, or a security
deposit, that will be charged against the card when the account is
opened, and (2) the total of those fees and/or security deposit equal
25 percent or more of the minimum credit limit applicable to the card,
a card issuer must disclose in the table an example of the amount of
the available credit that a consumer would have remaining after these
fees or security deposit are debited to the account, assuming that the
consumer receives the minimum credit limit offered on the relevant
account. In determining whether the 25 percent threshold test is met,
the issuer must only consider fees for issuance or availability of
credit, or a security deposit, that are required. If certain fees for
issuance or availability are optional, these fees should not be
considered in determining whether the disclosure must be given.
Nonetheless, if the 25 percent threshold test is met in connection with
the required fees or security deposit, the issuer must disclose the
available credit after excluding any optional fees from the amounts
debited to the account, and the available credit after including any
optional fees in the amounts debited to the account. The Board believes
that 25 percent is an appropriate threshold because it represents a
significant reduction in the initial available credit as a result of
the imposition of fees or security deposit. The Board solicits comment
on this threshold amount.
In addition, the Board proposes comment 5a(b)(16)-1 to clarify that
in calculating the amount of available credit that must be disclosed in
the table, an issuer must consider all fees for the issuance or
availability of credit described in Sec. 226.5a(b)(2), and any
security deposit, that will be imposed when the account is opened and
charged to the account, such as one-time issuance and set-up fees that
will be imposed when the card is opened. For example, in calculating
the available credit, issuers must consider the first year's annual fee
and the first month's maintenance fee (if applicable) if they are
charged to the account immediately at account opening. Proposed Sample
G-10(C) provides guidance to issuers on how to provide this disclosure.
(See proposed comment 5a(b)(16)-2).
As described above, a card issuer would consider only required fees
for issuance or availability of credit, or a security deposit, that
will be charged against the card when the account is opened in
determining whether the 25 percent threshold test is met. The Board
requests comment on whether there are other fees (other than fees
required for issuance or availability of credit) that are typically
imposed on these types of accounts when the account is opened, and
should be included in determining whether the 25 percent threshold test
is met.
5a(b)(17) Reference to Board Web Site for Additional Information
In the December 2004 ANPR, the Board requested comment on
suggestions for non-regulatory approaches that may further the Board's
goal of improving the effectiveness of TILA's disclosures and
substantive protections. Q57. In response to the ANPR, several
commenters encouraged the Board to develop educational materials, such
as pamphlets, targeted media, and interactive Web sites, that could
educate consumers on a variety of topics related to shopping for and
using credit cards. These commenters believe that certain topics that
are difficult to explain to consumers, such as balance computation
methods, are better provided in educational materials than in the TILA
disclosures.
The Board proposes to revise Sec. 226.5a to require that credit
card issuers must disclose in the table a reference to a Board Web site
and a statement that consumers can find on this Web site educational
materials on shopping for and using credit card accounts. See proposed
Sec. 226.5a(b)(17). Such materials would expand those already
available on choosing a credit card at the Board's Web site.\12\ The
Board recognizes that some consumers may need general education about
how credit cards work and an explanation of typical account terms that
apply to credit cards. In the consumer testing conducted for the Board,
participants showed a wide range of knowledge about how credit cards
work generally, with some participants showing a firm understanding of
terms that relate to
[[Page 32984]]
credit card accounts, while others had difficulty expressing basic
financial concepts, such as how the interest rate differs from a one-
time fee. The Board's current Web site explains some basic financial
concepts--such as what an annual percentage rate is--as well as terms
that typically apply to credit card accounts. Through the Web site, the
Board could expand the explanation of other credit card terms, such as
balance computation methods, that may be difficult to explain concisely
in the disclosures given with applications and solicitations.
---------------------------------------------------------------------------
\12\ The materials can be found at http://www.federalreserve.gov/pubs/shop/default.htm
.
---------------------------------------------------------------------------
As part of consumer testing, participants were asked whether they
would use a Board Web site to obtain additional information about
credit cards generally. Some participants indicated they might use the
Web site, while others indicated that it was unlikely they would use
such a Web site. Although it is hard to predict from the results of the
testing how many consumers might use the Board's Web site, and
recognizing that not all consumers have access to the Internet, the
Board believes that this Web site may be helpful to some consumers as
they shop for a credit card and manage their account once they obtain a
credit card. Thus, the Board is proposing that a reference to a Board
Web site be included in the table because this is a cost-effective way
to provide consumers with supplemental information on credit cards. The
Board seeks comments on the content for the Web site.
Additional disclosures. In response to the December 2004 ANPR,
several consumer groups suggested that the Board require information
about the minimum payment formula, credit limit, any security interest,
and all fees imposed on the account be disclosed in the table. The
Board has decided not to propose this additional information in the
table for the reasons detailed below.
1. Minimum payment formula. In the consumer testing conducted for
the Board, participants did not tend to mention the minimum payment
formula as one of the terms on which they shop for a card. In addition,
minimum payment formulas used by card issuers can be complicated
formulas that would be hard to describe concisely in the table. For
example, while some issuers still use a percentage to calculate the
payment, such as 2 percent of the outstanding balance or $10, whichever
is less, other issuers use much more complicated formulas, such as
``the greater of (1) $15 or (2) 2 percent of the balance or (3) the
applicable finance charges, and if the finance charges are largest, add
$15 to that amount.'' Even if the Board were to require issuers to
provide an example showing the amount of the minimum payment for a
certain balance (for example, $1000), this example would be of doubtful
usefulness for the many consumers who have balances different from the
example. In addition, the example might mislead consumers, because one
card might yield a lower minimum payment amount than another card for
one balance (for example, $1000), but the second card might yield a
lower minimum payment than the first card if the minimum payment was
calculated on a different balance.
2. Credit limit. Card issuers often indicate a credit limit in a
cover letter sent with an application or solicitation. Frequently, this
credit limit is not stated as a specific amount but, instead, is stated
as an ``up to'' amount, indicating the maximum credit limit for which a
consumer may qualify. The actual credit limit for which a consumer
qualifies depends on the consumer's creditworthiness, which is
evaluated after the application or solicitation is submitted. Several
consumer groups suggested that the Board include the credit limit in
the table because it is a key factor for many consumers in shopping for
a credit card. These groups also suggested that the Board require
issuers to state a specific credit limit, and not an ``up to'' amount.
The Board is not proposing to include the credit limit in the
table. As explained above, in most cases, the credit limit for which a
consumer qualifies depends on the consumer's creditworthiness, which is
fully evaluated after the application or solicitation has been
submitted. In addition, in consumer testing conducted for the Board,
participants were not generally confused by the ``up to'' credit limit.
Most participants understood that the ``up to'' amount on the
solicitation letter was a maximum amount, rather than the amount the
issuer was promising them. Almost all participants tested understood
that the credit limit for which they would qualify depended on their
creditworthiness, such as credit history.
3. Security interest. Several consumer groups suggested that any
required security interest should be disclosed in the table. These
commenters suggest that if a security interest is required, the
disclosure in the table should describe it briefly, such as ``in items
purchased with card'' or ``required $200 deposit.'' These commenters
indicated that a security deposit is a very important consideration in
credit shopping, especially for low-income consumers. In addition, they
stated that many credit cards issued by merchants are secured by the
goods that the consumer purchases, but consumers are often unaware of
the security interest.
The Board is not proposing to include a disclosure of any required
security interest in the table at this time. Credit card-issuing
merchants may include in their account agreements a security interest
in the goods that are purchased with the card. It is not apparent that
consumers would shop on whether a retail card has this type of security
interest. Requiring or allowing this type of security interest to be
disclosed in the table may distract from important information in the
table, and contribute to ``information overload.'' Thus, in an effort
to streamline the information that may appear in the table, the Board
is not proposing to include this disclosure in the table.With respect
to security deposits, if a consumer is required to pay a security
deposit prior to obtaining a credit card and that security deposit is
not charged to the account but is paid by the consumer from separate
funds, a card issuer must necessarily disclose to the consumer that a
security deposit is required, so that the consumer knows to submit the
deposit in order to obtain the card. A security deposit in these
instances may already be sufficiently highlighted in the materials
accompanying the application or solicitation, and may not need to
appear in the table. Nonetheless, the Board recognizes that a security
deposit may need to be highlighted when the deposit is not paid from
separate funds but is charged to the account when the account is
opened. In those cases, consumers may not realize that the security
deposit may significantly decrease their available credit when the
account is opened. Thus, as described above, the Board proposes to
provide that if (1) a card agreement requires payment of a fee for
issuance or availability of credit, or a security deposit, (2) the fee
or security deposit will be charged to the account when it is opened,
and (3) the total of those fees and security deposit equal 25 percent
or more of the minimum credit limit offered with the card, the card
issuer must disclose in the table an example of the amount of the
available credit that a consumer would have remaining after these fees
or security deposit are debited to the account, assuming that the
consumer receives the minimum credit limit offered on the card.
4. Fees. In response to the December 2004 ANPR, several consumer
groups suggested that all fees imposed on an account should be included
in the table. They believed that by requiring only certain fees in the
table, card issuers have an incentive to devise new fees
[[Page 32985]]
that do not have to be disclosed so prominently. They indicate that if
the Board excludes any fees, the list of such fees should be an
exclusive list. They also suggested that the Board should require card
issuers to report periodically on the volume of the excluded fees
collected. If a certain type of fee increases in volume, these
commenters suggested that the Board should delete this fee from the
list of excluded fees on the grounds that that fee has become a more
significant component of the cost of credit.
As described above, the Board is proposing to include certain
transaction fees and penalty fees, such as cash advance fees, balance
transfer fees, late-payment fees, and over-the-credit limit fees, in
the table because these fees are frequently paid by consumers, and
consumers have indicated these fees are important for shopping
purposes. The Board is not proposing to include other fees in the
table, such as copying fees and stop-payment fees, in the table because
these fees tend to be imposed less frequently and are not fees on which
consumers tend to shop. In consumer testing conducted for the Board,
participants tended to mention cash advance fees, balance transfer
fees, late-payment fees, and over-the-credit-limit fees as the most
important fees they would want to know when shopping for a credit card.
In addition, most participants understood that issuers were allowed to
impose additional fees, beyond those disclosed in the table. Thus, the
Board believes it is important to highlight in the table the fees that
consumers want to know when shopping for a card, rather than including
infrequently-paid fees, to avoid creating ``information overload'' such
that consumers could not easily identify the fees that are most
important to them. Nonetheless, the Board recognizes that fees can
change over time, and the Board plans to monitor the market and update
the fees required to be disclosed in the table as necessary.
5a(c) Direct-Mail and Electronic Applications
5a(c)(1) General
Electronic applications and solicitations. As discussed above, the
Bankruptcy Act amends TILA Section 127(c) to require that solicitations
to open a card account using the Internet or other interactive computer
service must contain the same disclosures as those made for
applications or solicitations sent by direct mail. 15 U.S.C.
1637(c)(7). The interim final rules adopted by the Board in 2001
revised Sec. 226.5a(c) to apply the direct mail rules to electronic
applications and solicitations. The Board proposes to retain these
provisions in Sec. 226.5a(c)(1). (Current Sec. 226.5a(c) would be
revised and renumbered as new Sec. 226.5a(c)(1).) The same proposal
was included in the Board's 2007 Electronic Disclosure Proposal.
The Bankruptcy Act also requires that the disclosures for
electronic offers must be ``updated regularly to reflect the current
policies, terms, and fee amounts.'' In the October 2005 ANPR, the Board
also solicited comment on what guidance the Board should provide on how
to apply that standard for credit card accounts. The Board's 2001
interim final rules provided guidance that disclosures for a variable-
rate credit card plan provided electronically must be based on an APR
in effect within the last 30 days. The 2001 guidance did not contain
specific guidance on accuracy requirements for other disclosures
provided electronically, such as disclosure of fees. The majority of
commenters on the October 2005 ANPR which addressed the accuracy of
variable rates agreed that a 30-day standard would be appropriate to
implement the ``updated regularly'' standard in the Bankruptcy Act.
Some commenters advocated longer periods such as 60 days or shorter
periods such as daily or weekly updating, or suggested that the Board
should not provide specific guidance or rules, instead allowing maximum
flexibility in this area.
The Board proposes to revise Sec. 226.5a(c) to implement the
``updated regularly'' standard in the Bankruptcy Act with regard to the
accuracy of variable rates. A new Sec. 226.5a(c)(2) would be added to
address the accuracy of variable rates in direct mail and electronic
applications and solicitations. This new section would require issuers
to update variable rates disclosed on mailed applications and
solicitations every 60 days and variable rates disclosed on
applications and solicitations provided in electronic form every 30
days, and to update other terms when they change. The Board believes
the 30-day and 60-day accuracy requirements for variable rates strike
an appropriate balance between seeking to ensure consumers receive
updated information and avoiding imposing undue burdens on creditors.
The Board believes it is unnecessary for creditors to disclose to
consumers the exact variable APR in effect on the date the application
or solicitation is accessed by the consumer, so long as consumers
understand that variable rates are subject to change. Moreover, it
would be costly and operationally burdensome for creditors to comply
with a requirement to disclose the exact variable APR in effect at the
time the application or solicitation is accessed. The obligation to
update the other terms when they change ensures that consumers receive
information that is accurate and current, and should not impose
significant burdens on issuers. These terms generally do not fluctuate
with the market like variable rates. In addition, based on discussions
with industry representatives concerning operational issues, the Board
staff understands that issuers typically change other terms
infrequently, perhaps once or twice a year.
Section 226.5a(c)(2) consists of two subsections. Section
226.5a(c)(2)(i) would provide that Sec. 226.5a disclosures mailed to a
consumer must be accurate as of the time the disclosures are mailed.
This section would also provide that an accurate variable APR is one
that is in effect within 60 days before mailing. Section
226.5a(c)(2)(ii) would provide that Sec. 226.5a disclosures provided
in electronic form (except for a variable APR) must be accurate as of
the time they are sent to a consumer's e-mail address, or as of the
time they are viewed by the public on a Web site. For the reasons
discussed above, this section would provide that a variable APR is
accurate if it is in effect within 30 days before it is sent, or viewed
by the public. Presently, variable APRs on most credit cards may change
on a monthly basis, so a 30-day accuracy requirement for variable APRs
appears appropriate.
Many of the provisions included in proposed Sec. 226.5a(c)(2) have
been incorporated from current Sec. 226.5a(b)(1). To eliminate
redundancy, the Board proposes to revise Sec. 226.5a(b)(1) by deleting
Sec. 226.5a(b)(1)(ii), Sec. 226.5a(b)(1)(iii), and comment 5a(c)-1.
The same revisions were included in the Board's 2007 Electronic
Disclosure Proposal.
5a(d) Telephone Applications and Solicitations
5a(d)(2) Alternative Disclosure
Section 226.5a(d) specifies rules for providing cost disclosures in
oral applications and solicitations initiated by a card issuer. Card
issuers generally must provide certain cost disclosures during the oral
conversation in which the application or solicitation is given.
Alternatively, an issuer is not required to give the oral disclosures
if the card issuer either does not impose a fee for the issuance or
availability of a credit card (as described in Sec. 226.5a(b)(2)) or
does not impose such a fee unless the
[[Page 32986]]
consumer uses the card, provided that the card issuer provides the
disclosures later in a written form. Specifically, the issuer must
provide the disclosures required by Sec. 226.5a(b) in a tabular format
in writing within 30 days after the consumer requests the card (but in
no event later than the delivery of the card), and disclose the fact
that the consumer need not accept the card or pay any fee disclosed
unless the consumer uses the card. The Board proposes to add comment
5a(d)-2 to indicate that an issuer may disclose in the table that the
consumer is not required to accept the card or pay any fee unless the
consumer uses the card.
5a(d)(3) Accuracy
Proposed Sec. 226.5a(d)(3) would provide guidance on the accuracy
of telephone disclosures. Current comment 5a(b)(1)-3 specifies that for
variable-rate disclosures in telephone applications and solicitations,
the card issuer must provide the rates currently applicable when oral
disclosures are provided. For the alternative disclosures under Sec.
226.5a(d)(2), an accurate variable APR is one that is (1) in effect at
the time the disclosures are mailed or delivered; (2) in effect as of a
specified date (which rate is then updated from time to time, for
example, each calendar month); or (3) an estimate in accordance with
Sec. 226.5(c). Current comment 5a(b)(1)-3 would be moved to Sec.
226.5a(d)(3), except that the option of estimating a variable APR would
be eliminated as the least meaningful of the three options. Proposed
Sec. 226.5a(d)(3) also would specify that if an issuer discloses a
variable APR as of a specified date, the issuer must update the rate on
at least a monthly basis, the frequency with which variable rates on
most credit card products are adjusted. The Board also would amend
proposed Sec. 226.5a(d)(3) to specify that oral disclosures under
Sec. 226.5a(d)(i) must be accurate when given, consistent with the
requirement in Sec. 226.5(c) that disclosures must reflect the terms
of the legal obligation between the parties. For the alternative
disclosures, terms other than variable APRs must be accurate as of the
time they are mailed or delivered. See proposed Sec. 226.5a(d)(3).
5a(e) Applications and Solicitations Made Available to General Public
TILA Section 127(c)(3) and Sec. 226.5a(e) specify rules for
providing disclosures in applications and solicitations made available
to the general public such as ``take-one'' applications and catalogs or
magazines. 15 U.S.C. 1637(c)(3). These applications and solicitations
must either contain: (1) The disclosures required for direct mail
applications and solicitations, presented in a table; (2) a narrative
that describes how finance charges and other charges are assessed; or
(3) a statement that costs are involved, along with a toll-free
telephone number to call for further information.
Narrative that Describes How Finance Charges and Other Charges Are
Assessed. TILA Section 127(c)(3)(D) and Sec. 226.5a(e)(2) allow
issuers to meet the requirements of Sec. 226.5a for take-one
applications and solicitations by giving a narrative description of
certain account-opening disclosures (such as information about how
finance charges and other charges are assessed), a statement that the
consumer should contact the card issuer for any change in the required
information, and a toll-free telephone number or a mailing address for
that purpose. 15 U.S.C. 1637(c)(3)(D). Currently, this information does
not need to be in the form of a table, but may be a narrative
description, as is also currently allowed for account-opening
disclosures. The Board is proposing, however, to require that certain
account-opening information (such as information about key rates and
fees) must be given in the form of a table. See the section-by-section
analysis to Sec. 226.6(b)(4). Therefore, the Board also is proposing
that card issuers give this same information in a tabular form in take-
one applications and solicitations. Thus, the Board proposes to delete
Sec. 226.5a(e)(2) and comments 5a(e)(2)-1 and -2 as obsolete. Card
issuers that provide cost disclosures in take-one applications and
solicitations would be required to provide the disclosures in the form
of a table, for which they could use the account-opening summary table.
See Sec. 226.5a(e)(1) and comment 5a-2.
5a(e)(4) Accuracy
For applications or solicitations that are made available to the
general public, if a creditor chooses to provide the cost disclosures,
Sec. 226.5a(b)(1)(ii) currently requires that any variable APR
disclosed must be accurate within 30 days before printing. The proposal
would move this provision to Sec. 226.5a(e)(4). Proposed Sec.
226.5a(e)(4) also would specify that other disclosures must be accurate
as of the date of printing.
5a(f) In-Person Applications and Solicitations
Card issuer and person extending credit are not the same. Existing
Sec. 226.5a(f) and its accompanying commentary contain special charge
card rules that address circumstances in which the card issuer and the
person extending credit are not the same person. (These provisions
implement TILA Section 127(c)(4)(D), 15 U.S.C. 1637(c)(4)(D).) The
Board understands that these types of cards are no longer being
offered. Thus, the Board proposes to delete these provisions and the
Model Clause G-12 from Regulation Z as obsolete, recognizing that the
statutory provision in TILA Section 127(c)(4)(D) will remain in effect
if these products are offered in the future. The Board requests comment
on whether these provisions should be retained in the regulation. A
commentary provision referencing the statutory provision would be added
to Sec. 226.5(d), which addresses disclosure requirements for multiple
creditors. See proposed comment 5(d)-3.
In-person applications and solicitations. The Board is proposing a
new Sec. 226.5a(f) and accompanying commentary to address in-person
applications and solicitations initiated by the card issuer. In in-
person applications, a card issuer initiates a conversation with a
consumer inviting the consumer to apply for a card account, and if the
consumer responds affirmatively, the issuer takes application
information from the consumer. For example, in-person applications
include instances in which a retail employee, in the course of
processing a sales transaction using the customer's bank credit card,
invites the customer to apply for the retailer's credit card and the
customer submits an application.
In in-person solicitations, a card issuer offers a consumer in-
person to open an account that does not require an application. For
example, in-person solicitations include instances where a bank
employee offers a preapproved credit card to a consumer who came into
the bank to open a checking account.
Currently, in-person applications in response to an invitation to
apply are exempted from Sec. 226.5a because they are considered
applications initiated by consumers. (See current comments 5a(a)(3)-2
and 5a(e)-2.) On the other hand, in-person solicitations are not
specifically addressed in Sec. 226.5a. Neither in-person applications
nor solicitations are specifically addressed in TILA.
The Board proposes to cover in-person applications and
solicitations under Sec. 226.5a, pursuant to the Board's authority
under TILA Section 105(a). Requiring in-person applications and
solicitations to include credit terms under Sec. 226.5a could help
serve TILA's purpose to provide meaningful disclosure of credit terms
so that
[[Page 32987]]
consumers will be able to compare more readily the various credit terms
available to him or her, and avoid the uninformed use of credit. 15
U.S.C. 1601(a). Also, the Board understands that card issuers routinely
provide Sec. 226.5a disclosures in these circumstances; therefore, any
additional compliance burden would be minimal.
Card issuers must provide the disclosures required by Sec. 226.5a
in the form of a table, and those disclosures must be accurate when
given (consistent with the direct mail rules) or when printed
(consistent with one option for the take-one rules). See Sec.
226.5a(c), (e)(1). These two alternatives appear to provide issuers
flexibility, while also providing consumers with the information they
need to make informed credit decisions. Existing comment 5a(a)(3)-2
(which would be moved to comment 5a(a)(5)-1) and comment 5a(e)-2 would
be revised to be consistent with Sec. 226.5a(f).
5a(g) Balance Computation Methods Defined
TILA Section 127(c)(1)(A)(iv) calls for the Board to name not more
than five of the most common balance computation methods used by credit
card issuers to calculate the balance on which finance charges are
computed. 15 U.S.C. 1637(c)(1)(A)(iv). If issuers use one of the
balance computation methods named by the Board, the issuer must
disclose that name of the balance computation method as part of the
disclosures required by Sec. 226.5a, and is not required to provide a
description of the balance computation method. If the issuer uses a
balance computation method that is not named by the Board, the issuer
must disclose a detailed explanation of the balance computation method.
See current Sec. 226.5a(b)(6). Currently, the Board has named four
balance computation methods: (1) Average daily balance (including new
purchases) or (excluding new purchases); (2) two-cycle average daily
balance (including new purchases) or (excluding new purchases); (3)
adjusted balance; and (4) previous balance. The Board proposes to
retain these four balance computation methods. The Board requests
comment on whether the list should be revised, along with data
indicating why.
Section 226.6 Account-Opening Disclosures
TILA Section 127(a), implemented in Sec. 226.6, requires creditors
to provide information about key credit terms before an open-end plan
is opened, such as rates and fees that may be assessed on the account.
Consumers' rights and responsibilities in the case of unauthorized use
or billing disputes are also explained. 15 U.S.C. 1637(a). See also
Model Forms G-2 and G-3 in Appendix G.
Home-equity lines of credit. Account-opening disclosure and format
requirements for home-equity lines of credit (HELOCs) subject to Sec.
226.5b would be unaffected by the proposal, consistent with the Board's
plan to review Regulation Z's disclosure rules for home-secured credit
in a separate rulemaking. To facilitate compliance, the substantively
unrevised rules applicable only to HELOCs are grouped together in
proposed Sec. 226.6(a), including rules relating to the disclosure of
finance charges, other charges, and specific HELOC-related disclosures.
(See redesignation table below.) For the reasons set forth in the
section-by-section analysis to Sec. 226.6(b)(1), the Board would
update references to ``free-ride period'' as ``grace period'' in the
regulation and commentary, without any intended substantive change.
Open-end (not home-secured) plans. The Board proposes two
significant revisions to account-opening disclosures for open-end (not
home-secured) plans, which are set forth in proposed Sec. 226.6(b).
The rule would (1) require a tabular summary of key terms to be
provided before an account is opened (see proposed Sec. 226.6(b)(4)),
and (2) reform how and when cost disclosures must be made (see proposed
Sec. 226.6(b)(1) for content, Sec. 226.5(b) and Sec. 226.9(c) for
timing). The Board proposes to apply the tabular summary requirement to
all open-end loan products, except HELOCs. Such products include credit
card accounts, traditional overdraft credit plans, personal lines of
credit, and revolving plans offered by retailers without a credit card.
The benefit to consumers from receiving a concise summary of rates and
important fees appears to outweigh the costs, such as developing the
new disclosures and revising them as needed.
Disclosure requirements in Sec. 226.6 that potentially affect all
open-end creditors, namely rules relating to security interests and
billing error disclosure requirements, are grouped together in proposed
Sec. 226.6(c). The section also would be retitled ``Account-opening
disclosures'' to more accurately reflect the timing of the disclosures.
In today's marketplace, there are few open-end products for which
consumers receive the disclosures required under Sec. 226.6 as their
``initial'' Truth in Lending disclosure. See Sec. 226.5a, Sec.
226.5b. The substance of footnotes 11 and 12 is moved to the
regulation; the substance of footnote 13 is moved to the commentary.
(See redesignation table below.)
In technical revisions, comments 6-1 and 6-2 would be deleted. The
substance of comment 6-1, which requires consistent terminology, is
discussed more generally in proposed Sec. 226.5(a)(2). Comment 6-2
addresses certain open-end plans involving more than one creditor, and
is proposed to be deleted as obsolete. See section-by-section analysis
to Sec. 226.5a(f).
Tabular summary. As provided by Regulation Z, creditors may, and
typically do, include account-opening disclosures as a part of an
account agreement document that also contains other contract terms and
state-law disclosures. The agreement is typically lengthy and in small
print. In the December 2004 ANPR, the Board sought comment on possible
approaches to ease consumers' ability to navigate account-opening
disclosures, such as a summary paragraph, a table similar to the one
required on or with credit and charge card applications, or a table of
contents to highlight key features and terms of the account. Q2-Q3.
Commenters generally encouraged the Board to consider format rules
that focus on providing essential terms in a simplified way. In
general, commenters suggested that a summary of key terms would improve
the effectiveness of the now-lengthy and complex account agreement
documents. Some industry commenters, however, opposed a summary. These
commenters noted that the current format rules integrating account
terms and TILA disclosures allow creditors to explain features
coherently, and noted that summarizing information and repeating it in
detail in the contract document may result in information overload. As
a part of consumer research conducted for the Board regarding consumer
understanding of current TILA disclosures, tests simulated consumers'
review of packets of information typically received when new accounts
are opened. Most of the consumers in the Board's sample group set aside
the lengthy multi-fold account agreement pamphlets without reading
them, saying they were too long, the type was too small, and the
language too legalistic. Consumers who reviewed packets that included a
summary of account terms generally noticed and reviewed the summary,
even if they set aside the contract document.
Based on public comment, consumer testing, and its own analysis,
the Board is proposing to introduce format requirements for account-
opening disclosures for open-end (not home-
[[Page 32988]]
secured) plans. The Board proposes to summarize key information most
important to informed decision-making in a table similar to that
required on or with credit and charge card applications and
solicitations. The proposal would permit TILA disclosures that are
typically lengthy or complex and less-often used in determining how to
use an account, such as how variable rates are determined, to be
integrated with the account agreement terms. The content requirements
for the proposed summary are set forth in new Sec. 226.6(b)(4) and are
discussed below; proposed Model Form G-17(A) and Samples G-17(B) and G-
17(C) in Appendix G illustrate the table.
Charges imposed as part of the plan. The Board proposes to reform
its rules regarding cost disclosures provided at account opening for
open-end (not home-secured) plans. Under TILA and current Regulation Z,
account-opening disclosures must include charges that are either a
``finance charge'' or an ``other charge'' (TILA charges). According to
TILA, a charge is a finance charge if it is payable directly or
indirectly by the consumer and imposed directly or indirectly by the
creditor ``as an incident to the extension of credit.'' The Board
implemented the definition by including as a finance charge under
Regulation Z, any charge imposed ``as an incident to or a condition of
the extension of credit.'' TILA also requires a creditor to disclose,
before opening an account, ``other charges which may be imposed as part
of the plan * * * in accordance with regulations of the Board.'' The
Board implemented the provision virtually verbatim, and the staff
commentary interprets the provision to cover ``significant charges
related to the plan.'' 15 U.S.C. 1605(a), Sec. 226.4; 15 U.S.C.
1637(a)(5), Sec. 226.6(b), current comment 6(b)-1.
The terms ``finance charge'' and ``other charge'' are given broad
and flexible meanings in the regulation and commentary. This ensures
that TILA adapts to changing conditions, but it also creates
uncertainty. The distinctions among finance charges, other charges, and
charges that do not fall into either category are not always clear. As
creditors develop new kinds of services, some find it difficult to
determine if associated charges for the new services meet the standard
for a ``finance charge'' or ``other charge'' or are not covered by TILA
at all. This uncertainty can pose legal risks for creditors that act in
good faith to classify fees. Examples of charges that are included or
excluded charges are in the regulation and commentary, but they cannot
provide definitive guidance in all cases.
A 2003 rulemaking concerning charges for two services--expediting
payments and expediting card delivery--illustrates the challenges in
applying current rules. 68 FR 16,185; April 3, 2003. Public comments on
the proposal reflected a lack of consensus about the proposed
interpretations of expedited payment fee as an ``other charge'' and
expedited card delivery fee as not covered by TILA. More broadly, the
comments reflected a lack of consensus over the basic principles that
should determine whether a charge is a finance charge or an ``other
charge.''
In the final rule, staff adopted official interpretations
indicating that neither charge was a charge covered by TILA. In the
supplementary information accompanying the final rule, Board staff
recognized that requiring a written disclosure of a charge for a
service long before the consumer might consider purchasing the service
did not provide the consumer with any material benefit. The staff also
noted creditors' current practice of disclosing the charge when the
service is requested, and encouraged the continuation of that practice.
Board staff also indicated that a more comprehensive review of
existing rules was needed. Accordingly, the December 2004 ANPR
solicited comment on the effectiveness of the rules governing
disclosure of charges covered by TILA, and on potential alternatives.
The comments indicated a consensus that the current approach should be
replaced with a new one. Commenters split, however, on the proper
approach. Most focused on the definition of ``finance charge'' or
``other charge.'' Approaches ranged from industry's suggestions to
restrict finance charges to interest or to charges required as a
condition to the extension of credit, to consumer groups' suggestion to
include virtually all charges the consumer would pay. While commenters
disagreed over which approach would best serve TILA's purposes, they
shared a common objective: Provide a clear test.
In light of the comments received, consumer testing, and the
Board's experience and analysis, the Board is proposing to reform the
rules governing disclosure of charges before they are imposed, as
discussed below. The proposed rule is intended to respond collectively
to these concerns by (1) giving full effect to TILA's requirement that
all charges imposed as part of an open-end (not home-secured) plan be
disclosed before they are imposed, (2) specifying precisely important
costs that must be disclosed in writing at account opening (e.g.,
interest rates, annual fees, and late-payment or over-the-credit-limit
fees), and (3) permitting the creditor to disclose all other charges
imposed as part of the plan (e.g., fees to expedite payments or to
provide an additional card) at account opening or orally at any time
before the consumer agrees to or becomes obligated to pay the charge.
Charges added or increased during the life of the plan would be subject
to similar rules. See Sec. 226.9(c)(2).
Under the proposal, some charges would be covered by TILA that the
current regulation, as interpreted by the staff commentary, excludes
from TILA coverage, such as fees for expedited payment and expedited
delivery. It may not have been useful to consumers to cover such
charges under TILA when such coverage would have meant only that the
charges were disclosed long before they became relevant to the
consumer. It may, however, be useful to cover such charges under TILA
as part of a rule that permits their disclosure at a (later) more
relevant time. Further, as new services (and associated charges) are
developed, the proposal is intended to reduce uncertainty of how to
disclose such fees and risks of civil liability. The list of charges
creditors must disclose in the account-opening table would be specific
and exclusive, not open-ended as is the case today. Creditors could
otherwise comply with the rule by disclosing other costs at any other
relevant time.
6(a) Rules Affecting Home-Equity Plans
For the reasons discussed above and as illustrated in the
redesignation table below, the proposal would set forth in Sec.
226.6(a) all requirements applying exclusively to home-equity plans
subject to Sec. 226.5b (HELOCs). Rules relating to the disclosure of
finance charges currently in Sec. 226.6(a)(1) through (4) would be
moved to proposed Sec. 226.6(a)(1)(i) through (iv); those rules and
accompanying official staff interpretations are substantively
unchanged. Rules relating to the disclosure of other charges would be
moved from current Sec. 226.6(b) to proposed Sec. 226.6(a)(2), and
specific HELOC-related disclosure requirements would be moved from
current Sec. 226.6(e) to proposed Sec. 226.6(a)(3). Several technical
revisions to commentary provisions are proposed for clarity and in some
cases for consistency with corresponding comments to proposed Sec.
226.6(b)(2), which addresses rate disclosures for open-end (not home-
secured) plans, but these revisions are not intended to be substantive.
See, for example, proposed comments 6(a)(1)(ii)-1 and 6(b)(2)(i)(B)-1,
which address disclosing ranges of balances. Also, commentary
provisions that
[[Page 32989]]
currently apply to open-end plans generally but are inapplicable to
HELOCs would not be moved. For example, guidance in current 6(a)(2)-2
regarding a creditor's general reservation of the right to change terms
would not be moved to proposed comment 6(a)(1)(ii)-2, because Sec.
226.5b(f)(1) prohibits ``rate-reservation'' clauses for HELOCS. Comment
6-1, which addresses the need for consistent terminology with periodic
statement disclosures, would be deleted as duplicative. See proposed
Sec. 226.5(a)(2)(i).
6(b) Rules Affecting Open-End (Not Home-Secured) Plans
6(b)(1) Charges Imposed as Part of Open-End (Not Home-Secured) Plans
Proposed Sec. 226.6(b)(1) would apply to all open-end plans except
HELOCs subject to Sec. 226.5b. It retains TILA's general requirements
for disclosing costs for open-end plans: Creditors would be required to
continue to disclose the circumstances under which charges are imposed
as part of the plan, including the amount of the charge (e.g., $3.00)
or an explanation of how the charge is determined (e.g., 3 percent of
the transaction amount). For finance charges, creditors must include a
statement of when the finance charge begins to accrue and an
explanation of whether or not a ``grace period'' or ``free-ride
period'' exists (a period within which any credit that has been
extended may be repaid without incurring the charge). Regulation Z
generally refers to this period as a ``free-ride period.'' Since 1989,
creditors have been required to use the term ``grace period'' in
complying with disclosure requirements for credit and charge card
applications and solicitations in Sec. 226.5a. 15 U.S.C.
1632(c)(2)(C); current Sec. 226.5a(a)(2)(iii); 54 FR 13,856; April 6,
1989. For consistency and the reasons set forth in the section-by-
section analysis to Sec. 226.6(b)(1), the Board would update
references to ``free-ride period'' as ``grace period'' in the
regulation and commentary, without any intended substantive change.
Currently, the rules for disclosing costs related to open-end plans
create two categories of charges covered by TILA: finance charges
(Sec. 226.6(a)) and ``other charges'' (Sec. 226.6(b)). Under the
proposal, the rules would create a single category of ``charges imposed
as part of an open-end (not home-secured) plan'' as identified in
proposed Sec. 226.6(b)(1)(i). This new section would identify a
complete description of the types of charges that would be considered
to be imposed as part of a plan. These charges include finance charges
under Sec. 226.4(a) and (b), penalty charges, taxes, and charges for
voluntary credit insurance, debt cancellation or debt suspension
coverage.
Charges to be disclosed would also include any charge the payment,
or nonpayment, of which affects the consumer's access to the plan,
duration of the plan, the amount of credit extended, the period for
which credit is extended, and the timing or method of billing or
payment. This proposed provision is intended to be broad but provide
greater clarity than current rules and capture charges that relate to
the key attributes of a credit plan. The proposed commentary would
provide examples of charges covered by the provision, such as
application fees and participation fees (which affect access to the
plan), fees to expedite card delivery (which also affect access to the
plan), and fees to expedite payment (which affect the timing and method
of payment). See proposed comment 6(b)(1)(i)-2.
Three examples of types of charges that are not imposed as part of
the plan are listed in proposed Sec. 226.6(b)(1)(ii). These examples
include charges imposed on a cardholder by an institution other than
the card issuer for the use of the other institution's ATM; and charges
for a package of services that includes an open-end credit feature, if
the fee is required whether or not the open-end credit feature is
included and the non-credit services are not merely incidental to the
credit feature. Comment 6(b)(1)(ii)-1 provides examples of fees for
packages of services that are considered to be imposed as part of the
plan and fees for packages of services that are not. This comment is
substantively identical to current comment 6(b)-1.v.
The proposal would not completely eliminate ambiguity about what
are TILA charges. To mitigate ambiguity, however, the proposal provides
a complete list in new Sec. 226.6(b)(4) of which charges identified
under Sec. 226.6(b)(1) must be disclosed in writing at account opening
(or before they are increased or newly introduced). See proposed Sec.
226.5(b)(1) and Sec. 226.9(c)(2) for timing rules. Any fees aside from
those identified in proposed Sec. 226.6(b)(4) would not be required to
be disclosed in writing at account opening. However, other charges
imposed as part of an open-end (not home-secured) plan may be disclosed
at account opening, or orally at any relevant time before the consumer
agrees to or becomes obligated to pay the charge. This approach is
intended in part to reduce creditor burden. Creditors presumably
disclose fees at relevant times, such as when a consumer orders a
service by telephone, for business reasons and to comply with other
state and federal laws. Moreover, compared to the approach reflected in
the current regulation, the proposed broad application of the statutory
standard of fees ``imposed as part of the plan'' should make it easier
for a creditor to determine whether a fee is a charge covered by TILA,
and reduce litigation and liability risks. In addition, this approach
will help ensure that consumers receive the information they need when
it would be most helpful to them.
6(b)(2) Rules Relating to Rates for Open-End (Not Home-Secured) Plans
Rules for disclosing rates that affect the amount of interest that
will be imposed would be reorganized and consolidated in proposed Sec.
226.6(b)(2). (See redesignation table below.)
6(b)(2)(i)
Finance charges attributable to periodic rates. Currently,
creditors must disclose finance charges attributable to periodic rates.
These costs are typically interest but may include other costs such as
premiums for required credit insurance. As discussed earlier, in
consumer testing for the Board, participants understood credit costs in
terms of interest and fees. The text of proposed Sec. 226.6(b)(2)(i)
reflects the Board's intention to make the distinction between interest
and fees clear.
Balance computation methods. Proposed Sec. 226.6(b)(2)(i) sets
forth rules relating to the disclosure of rates. Proposed Sec.
226.6(b)(2)(i)(D) (currently Sec. 226.6(a)(3)) requires creditors to
explain the method used to determine the balance to which rates apply.
15 U.S.C. 1637(a)(2). Model Clauses that explain commonly used methods,
such as the average daily balance method, are at Appendix G-1. The
Board requests comment on whether model clauses for methods such as
``adjusted balance'' and ``previous balance'' should be deleted as
obsolete, and more broadly, whether G-1 should be eliminated entirely
because creditors no longer use the model clauses.
In the December 2004 ANPR, the Board sought comment on how
significantly the choice of a balance computation method might affect
consumers' cost of credit, and on possible ways to enhance the
effectiveness of any required disclosure. Q28-Q30. Commenters
acknowledged that balance computation methods can affect consumers'
cost of credit but in
[[Page 32990]]
general would favor an approach that emphasizes other key cost terms
instead of the details of balance computation methods. The Board
concurs with these views.
Calculating balances on open-end plans can be complex, and requires
an understanding of how creditors allocate payments, assess fees, and
record transactions as they occur during a billing cycle. Currently,
neither TILA nor Regulation Z requires creditors to disclose all the
information necessary to compute balances to which periodic rates are
applied, and requiring that level of detail would not appear to benefit
consumers because consumers are unlikely to review such detailed
information. Although the Board's model clauses are intended to assist
creditors in explaining common methods, consumers continue to find
explanations in account agreements to be lengthy and complex, and are
not understood. The proposal would require creditors to continue to
explain the balance computation methods in the account-opening
agreement, but the explanation would not be permitted in the account-
opening summary. As discussed below, along with the account-opening
summary proposed in Sec. 226.6(b)(4), creditors would name the balance
computation method and refer consumers to the account-opening
disclosures for an explanation of the balance computation method.
6(b)(2)(ii)
New Sec. 226.6(b)(2)(ii) would set forth the rules for variable-
rate disclosures now contained in footnote 12. In addition, guidance on
the accuracy of variable rates provided at account opening would be
moved from the commentary to the regulation, and revised. Currently,
comment 6(a)(2)-3 provides that creditors may provide the current rate,
a rate as of a specified date if the rate is updated from time to time,
or an estimated rate under Sec. 226.5(c). The Board proposes an
accuracy standard that is consistent with the Board's 2007 Electronic
Disclosure Proposal; that is, the rate disclosed is accurate if it was
in effect as of a specified date within 30 days before the disclosures
are provided. See 72 FR 21,1141; April, 30, 2007. The proposal would
eliminate creditors' option to provide an estimate as the rate in
effect for a variable-rate account. The Board believes creditors are
provided with sufficient flexibility under the proposal to provide a
rate as of a specified date, so the use of an estimate would not be
appropriate. New proposed comment 6(b)(2)(ii)-5, which addresses
discounted variable-rate plans and is substantively unchanged from
current comment 6(a)(2)-10, contains technical revisions.
The Board also proposes to require that, in describing how a
variable rate is determined, creditors must disclose the applicable
margin, if any. See proposed Sec. 226.6(b)(2)(ii)(B). Creditors state
the margin for purposes of contract or other law and are currently
required to disclose margins related to penalty rates, if applicable.
No particular format requirements would apply. Thus, the Board does not
expect the revision would add burden.
6(b)(2)(iii)
New Sec. 226.6(b)(2)(iii) would consolidate existing rules for
rate changes that are specifically set forth in the account agreement
but are not due to changes in an index or formula, such as rules for
disclosing introductory and penalty rates. In addition to identifying
the circumstances under which a rate may change (such as the end of an
introductory period or a late payment), creditors would be required to
disclose how existing balances would be affected by the new rate. The
proposed change is intended to improve consumer understanding as to
whether a penalty rate triggered by, for example, a late payment would
apply not only to outstanding balances for purchases but to existing
balances that were transferred at a low promotional rate. If the
increase in rate is due to an increased margin, creditors must disclose
the increase; the highest margin can be stated if more than one might
apply. See proposed comment 6(b)(2)(iii)-2.
6(b)(3) Voluntary Credit Insurance; Debt Cancellation or Suspension
As discussed in the section-by-section analysis to Sec. 226.4, the
Board is proposing revisions to the requirements to exclude charges for
voluntary credit insurance or debt cancellation or debt suspension
coverage from the finance charge. See proposed Sec. 226.4(d).
Creditors must provide information about the voluntary nature and cost
of the credit insurance or debt cancellation or suspension product, and
about the nature of coverage for debt suspension products. Because
creditors must obtain the consumer's affirmative request for the
product as a part of the disclosure requirements, the Board expects the
disclosures proposed under Sec. 226.4(d) will be provided at the time
the product is offered to the consumer. Thus, consumers may receive the
disclosures at the time they open an open-end account, or earlier in
time, such as at application.
6(b)(4) Tabular Format Requirements for Open-End (Not Home-Secured)
Plans
Proposed Sec. 226.6(b)(4) would introduce format requirements for
account-opening disclosures for open-end (not home-secured) plans. The
proposed summary of account-opening disclosures is based on the format
and content requirements for the tabular disclosures provided with
direct mail applications for credit and charge cards under Sec.
226.5a, as it would be revised under the proposal. Proposed forms under
G-17 in Appendix G illustrate the account-opening tables. As proposed,
comment 6(b)(4)-1 would refer generally to guidance in Sec. 226.5a
regarding format and disclosure requirements for the application and
solicitation table. For clarity, rules under Sec. 226.5a that do not
apply to account-opening disclosures are specifically noted. Comment is
requested on this approach, or whether importing essentially identical
guidance from Sec. 226.5a to Sec. 226.6 would ease compliance.
Rates. Proposed Sec. 226.6(b)(4)(ii) sets forth disclosure
requirements for rates that would apply to accounts. Periodic rates and
index and margin values would not be permitted to be disclosed in the
table, for the same reasons underlying, and consistent with, the
proposed requirements for the table provided with credit card
applications and solicitations. See comment 6(b)(4)(ii)-1. Creditors
would continue to disclose periodic rates, and index and margin values
as part of the account opening disclosures, and these could be provided
in the credit agreement, as is likely currently the case.
The rate disclosures required for the account-opening table differ
from those required for the table provided with credit card
applications and solicitations. For applications and solicitations,
creditors may provide a range of APRs or specific APRs that may apply,
where the APR is based on a later determination of the consumer's
creditworthiness. At account opening, creditors must disclose the
specific APRs that will apply to the account.
Fees. Fees that would be highlighted in the account-opening summary
are identified in Sec. 226.6(b)(4)(iii). The Board believes that these
fees, among the charges that TILA covers, are the most important fees,
at least in the current marketplace, for consumers to know about before
they start to use an account. They include charges that the consumer
could incur without creditors otherwise being able to disclose the cost
in advance of the consumers' act that triggers the cost, such as fees
triggered
[[Page 32991]]
by a consumer's use of a cash advance check or by a consumers' late
payment. Transaction fees imposed for transactions in a feign currency
or that take place in a foreign country would be among the fees
disclosed at account opening, though the Board is not proposing to
require that foreign transaction fees be disclosed in the table
provided with credit card applications and solicitations. See section-
by-section analysis to Sec. 226.5a(b)(4). Although consumer testing
for the Board indicated that consumers do not choose to apply for a
card based on foreign transaction fees, the Board believes highlighting
the fee may be useful for some consumers before they obtain credit on
the account.
The Board intends this list of fees to be exclusive, for two
reasons. An exclusive list eases compliance and reduces the risk of
litigation; creditors have the certainty of knowing that as new
services (and associated fees) develop, the new fees need not be
highlighted in the account-opening summary unless and until the Board
requires their disclosure after notice and public comment. And as
discussed in the section-by-section analysis to Sec. 226.5(a)(1) and
Sec. 226.5(b)(1), charges required to be highlighted under new Sec.
226.6(b)(4) would have to be provided in a written and retainable form
before the first transaction and before being increased or newly
introduced. Creditors would have more flexibility regarding disclosure
of other charges imposed as part of an open-end (not home-secured)
plan.
The exclusive list of fees also benefits consumers. The list
focuses on fees consumer testing conducted for the Board showed to be
most important to consumers. The list is manageable and focuses on key
information rather than attempting to be comprehensive. Since all fees
imposed as part of the plan must be disclosed before the cost is
incurred, not all fees need to be included in the table.
The Board notes that if the amount of a fee such as a late-payment
fee or balance transfer fee varies from state to state, for disclosures
required to be provided with credit card applications and
solicitations, card issuers may disclose a range of fees and a
statement that the amount of the fee varies from state to state. See
existing Sec. 226.5a(a)(5), renumbered as new Sec. 226.5a(a)(4). A
goal of the proposed account-opening summary table is to provide to a
consumer with key information about the terms of the account.
Permitting creditors to disclose a range of fees seems not to meet that
standard. Nonetheless, the Board solicits comment on whether there are
any operational issues presented by the proposed rule to disclose fees
applicable to the consumer's account in the account-opening summary
table, and if so, suggested solutions.
Grace period. Under TILA, creditors providing disclosures with
applications and solicitations must discuss grace periods on purchases;
at account opening, creditor must explain grace periods more generally.
15 U.S.C. 1637(c)(1)(A)(iii); 15 U.S.C. 1637(a)(1). Under proposed
Sec. 226.6(b)(4)(iv), creditors would state for all balances on the
account, whether or not a period exists in which consumers may avoid
the imposition of finance charges, and if so, the length of the period.
Required insurance, debt cancellation or debt suspension. For the
reasons discussed in the section-by-section analysis to Sec.
226.5a(b)(14), as permitted by applicable law, creditors that require
credit insurance, or debt cancellation or debt suspension coverage, as
part of the plan would be required to disclose the cost of the product
and a reference to the location where more information about the
product can be found with the account-opening materials, as applicable.
See proposed Sec. 226.6(b)(4)(v).
Payment allocation. In the December 2004 ANPR, the Board asked
about creditors' payment allocation methods, how the methods are
typically disclosed, and whether additional disclosures about payment
allocation should be required. Q34-Q36. Responses suggest that in
general, creditors tend to apply consumers' payments to satisfy low-
rate balances first, but that payment allocation methods vary. The
timing and detail of disclosures also vary. Some card issuers disclose
their payment allocation policies in materials accompanying credit card
applications, while others provide information as part of the account
agreement. Descriptions of payment allocation are typically general.
The Board proposes in Sec. 226.6(b)(4)(vi) to require creditors to
disclose, if applicable, the information proposed to be required with
credit card applications and solicitations regarding how payments will
be allocated if the consumer transfers balances at a low rate and then
makes purchases on the account. The Board believes the information is
useful to the consumer, although perhaps more so at the time of
application when consumers may establish an account to take advantage
of a promotional balance transfer rate. Because the Board is proposing
to allow the account-opening table to substitute for the table given
with an application or solicitation, the Board proposes also to include
the payment allocation disclosure in the account-opening summary, to
ensure that consumers receive this information, if applicable, at the
time of application or solicitation.
Available credit. For the reasons discussed under Sec.
226.5a(b)(16), the Board proposes a disclosure targeted at subprime
card accounts that assess substantial fees at account opening and leave
consumers with a limited amount of available credit. Proposed Sec.
226.6(b)(4)(vii) would require creditors to disclose in the account-
opening table the disclosures required under Sec. 226.5a(b)(16). The
proposed requirements would apply to creditors that require fees for
the availability or issuance of credit, or a security deposit, that
equals 25 percent or more of the minimum credit limit offered on the
account. If that threshold is met, card issuers must disclose in the
table an example of the amount of available credit the consumer would
have after the fees or security deposit are debited to the account,
assuming the consumer receives the minimum credit limit.
Web site reference. For the reasons stated under Sec.
226.5a(b)(17), credit card issuers would be required under proposed
Sec. 226.6(b)(4)(viii) to provide a reference to the Board's Web site
for additional information about shopping for and using credit card
accounts.
Balance computation methods. TILA requires creditors to explain as
part of the account-opening disclosures the method used to determine
the balance to which rates are applied. 15 U.S.C. 1637(a)(2).
Explaining balance computation methods in the account-opening table may
not benefit consumers, because the explanations can be lengthy and
complex, and consumer testing indicates the explanations are not
understood. Including an explanation in the table also may undermine
the goal of presenting essential information in a simplified way.
Nonetheless, some balance computation methods are more favorable to
consumers than others, and the Board believes it is appropriate to
highlight the method used, if not the technical computation details.
For those reasons, the Board proposes that the name of balance
computation methods used be disclosed beneath the table, along with a
statement that an explanation of the method is provided in the account
agreement or disclosure statement. See proposed Sec. 226.6(b)(4)(ix).
To determine the name of the balance computation method to be
disclosed, creditors would refer to Sec. 226.5a(g) for a list of
commonly-used
[[Page 32992]]
methods; if the method used is not among those identified, creditors
would provide a brief explanation in place of the name.
Billing error rights reference. All creditors offering open-end
plans must provide notices of billing rights at account opening. See
current Sec. 226.6(d); proposed Sec. 226.6(c)(2). This information is
important, but lengthy. The Board proposes to draw consumers' attention
to the notices by requiring a statement that information about billing
rights and how to exercise them is provided in the account-opening
disclosures. See proposed Sec. 226.6(b)(4)(x). The statement, along
with the name of the balance computation method, would be located
directly below the table.
6(c) Rules of General Applicability
6(c)(1) Security Interests
Comments to proposed Sec. 226.6(c)(1) (current Sec. 226.6(c)) are
revised for clarity, without any substantive change. &
6(c)(2) Statement of Billing Rights
Creditors offering open-end plans must provide information to
consumers at account opening about consumers' billing rights under
TILA, in the form prescribed by the Board. 15 U.S.C. 1637(a)(7). This
requirement is implemented in the Board's Model Form G-3. The Board is
proposing revisions to Model Form G-3, proposed as G-3(A). The proposed
revisions are not based on consumer testing, although design techniques
and changes in terminology are proposed to improve consumer
understanding of TILA's billing rights. Creditors offering HELOCs
subject to Sec. 226.5b could continue to use current Model Form G-3,
or proposed G-3(A), at the creditor's option.
Section 226.7 Periodic Statement
TILA Section 127(b), implemented in Sec. 226.7, identifies
information about an open-end account that must be disclosed when a
creditor is required to provide periodic statements. 15 U.S.C. 1637(b).
Home-equity lines of credit. Periodic statement disclosure and
format requirements for home-equity lines of credit (HELOCs) subject to
Sec. 226.5b would be unaffected by the proposal, consistent with the
Board's plan to review Regulation Z's disclosure rules for home-secured
credit in a separate rulemaking. To facilitate compliance, the
substantively unrevised rules applicable only to HELOCs are grouped
together in proposed Sec. 226.7(a). (See redesignation table below.)
Open-end (not home-secured) plans. The Board proposes a number of
significant revisions to periodic statement disclosures for open-end
(not home-secured) plans. These rules are grouped together in proposed
Sec. 226.7(b). First, interest and fees imposed as part of the plan
during the statement period would be disclosed in a simpler manner and
in a consistent location. Second, the Board is proposing for comment
two alternative approaches to disclose the effective APR: The first
approach would try to improve consumer understanding of this rate and
reduce creditor uncertainty about its computation. The second approach
would eliminate the requirement to disclose the effective APR. Third,
if an advance notice of changed rates or terms is provided on or with a
periodic statement, a summary of the change would be required on the
front of the periodic statement. Model clauses would illustrate the
proposed revisions, to facilitate compliance. In addition, the Board
proposes to add new paragraphs Sec. 226.7(b)(11) and (12) to implement
disclosures regarding late-payment fees and the effects of making
minimum payments in Section 1305(a) and 1301(a) of the Bankruptcy Act
(further discussed below). TILA Section 127(b)(11) and (12); 15 U.S.C.
1637(b)(11) and (12).
A number of technical revisions are made for clarity. For the
reasons set forth in the section-by-section analysis to Sec.
226.6(b)(1), the Board would update references to ``free-ride period''
as ``grace period'' in the regulation and commentary, without any
intended substantive change. Current comment 7-2, which addresses open-
end plans involving more than one creditor, would be deleted as
obsolete and unnecessary.
Format requirements for periodic statements. TILA and Regulation Z
contain few formatting requirements for periodic statement disclosures.
In the December 2004 ANPR, the Board noted that some information about
past account activity also may be useful to consumers in making future
decisions concerning the plan. The Board sought comment on possible
ways to format information to improve the effectiveness of periodic
statement disclosures, including proximity requirements or grouping of
terms or fees. Q4-Q6.
Commenters' views were mixed. Industry commenters generally opposed
mandating specific format requirements. They suggested that consumers
are not confused by basic information conveyed on periodic statements,
and that mandated format requirements would be expensive to implement
and could stifle creditors' ability to tailor statements to specific
products. Some of these commenters suggested that grouping of terms or
fees might be helpful, but cautioned against a total of fees that would
not differentiate interest from other charges such as penalty fees
(late or over-the-credit-limit, for example). Some consumer group
commenters suggested importing format requirements similar to the
tabular disclosures for credit card applications and solicitations.
Consumer testing conducted for the Board has shown that targeted
proximity requirements on periodic statements tend to improve the
effectiveness of cost disclosures for consumers. For the reasons
discussed below, the Board proposes several proximity requirements. For
example, the proposal would link by proximity the payment due date with
the late payment fee and penalty rate that could be triggered by an
untimely payment. The minimum payment amount also would be linked by
proximity with the new warning required by the Bankruptcy Act about the
effects of making such payments on the account. The Board believes
grouping these disclosures together would enhance consumers' informed
use of credit.
To ensure consumers are alerted to rate increases and other changes
that increase the cost of using their account, a summary of key rate
and term changes would precede the transactions when an advance notice
of a change in term or rate accompanies a periodic statement.
Transactions would be grouped by type, and fee and interest charge
totals would be located with the transactions. Participants in the
consumer testing conducted for the Board tended to review their
transactions and to notice fees and interest charges when placed there.
The Board notes that some financial institutions presently group
transactions by type. Form G-18(A) would illustrate these requirements.
The Board is publishing for the first time forms illustrating front
sides of a periodic statement. The Board is publishing forms G-18(G)
and G-18(H) to illustrate how a periodic statement might be designed to
comply with the requirements of Sec. 226.7. Forms G-18(G) and G-18(H)
contain some additional disclosures that are not required by Regulation
Z. The forms also present information in some additional formats that
are not required by Regulation Z. The Board is publishing the front
side of a statement form as a compliance aid.
Consumer testing for the Board indicates that the effectiveness of
periodic statement disclosures is improved when certain information is
grouped together. The Board seeks comment on any alternative approaches
that would provide creditors more flexibility in grouping related
[[Page 32993]]
information together on the periodic statement.
7(a) Rules Affecting Home-Equity Plans
For HELOCs, creditors are required to comply with the disclosure
requirements under proposed Sec. 226.7(a)(1) through (10), including
existing rules and guidance regarding the disclosure of finance charges
and other charges, which would be combined in a new Sec. 226.7(a)(6).
These rules and accompanying commentary are substantively unchanged
from current Sec. 226.7(a) through (k). Proposed Sec. 226.7(a) also
provides that at their option, creditors offering HELOCs may comply
with the requirements of Sec. 226.7(b). The Board understands that
some creditors may use a single processing system to generate periodic
statements for all open-end products they offer, including HELOCs.
These creditors would have the option to generate statements according
to a single set of rules.
In technical revisions, the substance of footnotes referenced in
Sec. 226.7(d) is moved to proposed Sec. 226.7(a)(4) and comment
7(a)(4)-6.
7(a)(7) Annual Percentage Rate
The Board is proposing two alternative approaches to address
concerns about the effective APR. These approaches are discussed in
detail in the section-by-section analysis to proposed Sec.
226.7(b)(7). The first approach seeks to improve the effective APR. For
HELOCs subject to Sec. 226.5b, creditors would have an option to
comply with the new rules or continue to comply with the current rules
applicable to the effective APR. This is intended as a temporary
measure until the Board reviews comprehensively the rules for HELOCs
subject to Sec. 226.5b. The second approach would eliminate the
requirement to disclose the effective APR; thus, under this approach,
the effective APR would be optional for HELOC creditors pending the
Board's review of home-secured disclosure rules.
7(b) Rules Affecting Open-End (Not Home-Secured) Plans
Current comment 7-3 provides guidance on various periodic statement
disclosures for deferred-payment transactions, such as when a consumer
may avoid interest charges if a purchase balance is paid in full by a
certain date. Under the proposal, the substance of comment 7-3, revised
to conform to other proposed revisions in Sec. 226.7(b), is proposed
as comment 7(b)-1. The Board believes the guidance is unnecessary for
HELOCs.
7(b)(2) Identification of Transactions
Proposed Sec. 226.7(b)(2) requires creditors to identify
transactions in accordance with rules set forth in Sec. 226.8. The
Board proposes to revise and significantly simplify those rules, as
discussed in the section-by-section analysis relating to Sec. 226.8
below.
The Board would introduce a format requirement to group
transactions by type, such as purchases and cash advances. In consumer
testing conducted for the Board, participants found such groupings
helpful. Moreover, consumers noticed fees and interest charges more
readily when transactions were grouped together, the fees imposed for
the statement period were not interspersed among the transactions, and
the interest and fees were disclosed in proximity to the transactions.
Comment 7(b)(2)-1 would reflect the new requirement. Sample G-18(A)
would illustrate the proposal.
7(b)(3) Credits
Creditors are required to disclose any credits to the account
during the billing cycle. Creditors typically disclose credits among
other transactions. The Board proposes no substantive changes to the
disclosure requirements for credits. However, consistent with the
format requirements proposed in Sec. 226.7(b)(2), the proposal would
require credits and payments to be grouped together. Consumers who
participated in testing conducted for the Board consistently identified
credits as statement information they review each month, and favored a
separation of credits and payments among the transactions.
Current comment 7(c)-2, which permits creditors to commingle
credits related to extensions of credit and credits related to non-
credit accounts, such as a deposit account, is not proposed under new
Sec. 226.7(b)(3). The Board solicits comment on the need for
alternatives to the proposed format requirements to segregate
transactions and credit, such as when a depository institution provides
on a single periodic statement account activity for a consumer's
checking account and an overdraft line of credit. Sample G-18(A) would
illustrate the proposal. Comment 7(b)(3)-3, as renumbered, is revised
for clarity.
7(b)(4) Periodic Rates
Periodic rates. TILA Section 127(b)(5) and current Sec. 226.7(d)
require creditors to disclose all periodic rates that may be used to
compute the finance charge, and an APR that corresponds to the periodic
rate multiplied by the number of periods in the years. 15 U.S.C.
1637(b)(5); Sec. 226.14(b). The Board is proposing to eliminate, for
open-end (not home-secured) plans, the requirement to disclose periodic
rates on periodic statements.
The Board proposes this approach pursuant to its exception and
exemption authorities under TILA Section 105. Section 105(a) authorizes
the Board to make exceptions to TILA to effectuate the statute's
purposes, which include facilitating consumers' ability to compare
credit terms and helping consumers avoid the uniformed use of credit.
15 U.S.C. 1601(a), 1604(a). Section 105(f) authorizes the Board to
exempt any class of transactions (with an exception not relevant here)
from coverage under any part of TILA if the Board determines that
coverage under that part does not provide a meaningful benefit to
consumers in the form of useful information or protection. 15 U.S.C.
1604(f)(1). Section 105(f) directs the Board to make this determination
in light of specific factors. 15 U.S.C. 1604(f)(2). These factors are
(1) the amount of the loan and whether the disclosure provides a
benefit to consumers who are parties to the transaction involving a
loan of such amount; (2) the extent to which the requirement
complicates, hinders, or makes more expensive the credit process; (3)
the status of the borrower, including any related financial
arrangements of the borrower, the financial sophistication of the
borrower relative to the type of transaction, and the importance to the
borrower of the credit, related supporting property, and coverage under
TILA; (4) whether the loan is secured by the principal residence of the
borrower; and (5) whether the exemption would undermine the goal of
consumer protection.
The Board has considered each of these factors carefully, and based
on that review, believes that proposing the exemption is appropriate.
In consumer testing conducted for the Board, consumers indicated they
do not use periodic rates to verify interest charges. Consistent with
the Board's proposal to not allow periodic rates to be disclosed in the
tabular summary on or with credit card applications and disclosures,
the Board believes that requiring periodic rates to be disclosed on
periodic statements may distract from more important information on the
statement, and contribute to information overload. The proposal to
eliminate periodic rates from the periodic statement therefore has the
potential to better inform consumers and further the goals of consumer
protection and the
[[Page 32994]]
informed use of credit for open-end (not home-secured) credit. The
Board welcomes comment on this matter.
Labeling APRs. Currently creditors are provided with considerable
flexibility in identifying the APR that corresponds to the periodic
rate. Current comment 7(d)-4 permits labels such as ``corresponding
annual percentage rate,'' ``nominal annual percentage rate,'' or
``corresponding nominal annual percentage rate.'' To promote
uniformity, creditors offering open-end (not home-secured) plans would
be required to label the annual percentage rate disclosed under
proposed Sec. 226.7(b)(4) as ``annual percentage rate.'' In
combination with the Board's proposed approach to improve consumers'
understanding of the effective APR discussed in the section-by-section
analysis to proposed Sec. 226.7(b)(7), it is important that the
``interest only'' APR be uniformly distinguishable from the effective
APR that includes interest and fees. Forms G-18(G) and G-18(H)
illustrate periodic statements that disclose an APR but no periodic
rates.
Rates that ``may be used.'' Currently, comment 7(d)-1 interprets
the requirement to disclose all periodic rates that ``may be used'' to
mean ``whether or not [the rate] is applied during the cycle.'' For
example, rates on cash advances must be disclosed on all periodic
statements, even for billing periods with no cash advance activity or
balances. The regulation and commentary do not clearly state whether
promotional rates, such as those offered for using checks accessing
credit card accounts, that ``may be used'' should be disclosed under
current Sec. 226.7(d) regardless of whether they are imposed during
the period. See current comment 7(d)-2. The Board is proposing a
limited exception to TILA Section 127(b)(5) to effectuate the purposes
of TILA to require disclosures that are meaningful and to facilitate
compliance.
Under the proposal, creditors would be required to disclose
promotional rates only if the rate actually applied during the billing
period. See proposed Sec. 226.7(b)(4)(ii). For example, a card issuer
may impose a 22 percent APR for cash advances but offer for a limited
time a 1.99 percent promotional APR for advances obtained through the
use of a check accessing a credit card account. Creditors are currently
required to disclose, in this example, the 22 percent cash advance APR
on periodic statements whether or not the consumer obtains a cash
advance during the previous statement period. The proposal would make
clear that creditors are not required to disclose the 1.99 percent
promotional APR unless the consumer used the check during the statement
period. The Board believes that interpreting TILA to require the
disclosure of all promotional rates would be operationally burdensome
for creditors and result in information overload for consumers. The
proposed exception would not apply to HELOCs covered by Sec. 226.5b.
The Board requests comment on whether the class of transactions under
the proposed exceptions should be tailored more broadly to include
HELOCs subject to Sec. 226.5b, and if so, why.
Combining interest and other charges. Currently, creditors must
disclose finance charges attributable to periodic rates. These costs
are typically interest but may include other costs such as premiums for
required credit insurance. If applied to the same balance, creditors
may disclose each rate, or a combined rate. See current comment 7(d)-3.
As discussed earlier, consumer testing for the Board indicates that
participants appeared to understand credit costs in terms of
``interest'' and ``fees,'' and the proposal would require disclosures
to distinguish between interest and fees. To the extent consumers
associate periodic rates with ``interest,'' it seems unhelpful to
consumers' understanding to permit creditors to include periodic rate
charges other than interest into the dollar cost disclosed. Thus,
guidance about combining periodic rates attributable to interest and
other finance charges would be retained for HELOCs in proposed comment
7(a)(4)-3, but would be eliminated for open-end (not home-secured)
plans.
A new comment 7(b)(4)-7 would be added to provide guidance to
creditors when a fee is imposed, remains unpaid, and accrues interest
on the unpaid balance. The comment provides that creditors disclosing
fees in accordance with the format requirements of Sec. 226.7(b)(6)
need not separately disclose which periodic rate applies to the unpaid
fee balance.
In technical revisions, the substance of footnotes referenced in
Sec. 226.7(d) is moved to the regulation and comment 7(b)(4)-5.
7(b)(5) Balance on which Finance Charge is Computed
Creditors must disclose the amount of the balance to which a
periodic rate was applied and an explanation of how the balance was
determined. The Board provides model clauses creditors may use to
explain common balance computation methods. 15 U.S.C. 1637(b)(7);
current Sec. 226.7(e); Model Clauses G-1, Appendix G. The staff
commentary to current Sec. 226.7(e) interprets how creditors may
comply with TILA in disclosing the ``balance,'' which typically changes
in amount throughout the cycle, on periodic statements.
Amount of balance. The proposal does not change how creditors are
required to disclose the amount of the balance on which finance charges
are computed. It would, however, permit creditors, at their option, not
to include an explanation of how the finance charge may be verified for
creditors that use a daily balance method. Currently, creditors that
use a daily balance method are permitted to disclose an average daily
balance for the period, provided they explain that the amount of the
finance charge can be verified by multiplying the average daily balance
by the number of days in the statement period, and then applying the
periodic rate. The Board would retain the rule permitting creditors to
disclose an average daily balance but would eliminate the requirement
to provide the explanation. Consumer testing conducted for the Board
suggests that the explanation may not be used by consumers as an aid to
calculate their interest charges. Participants suggested that if they
attempted without satisfaction to calculate balances and verify
interest charges based on information on the periodic statement, they
would call the creditor for assistance.
The section-by-section analysis to Sec. 226.7(b)(6) discusses
proposed revisions intended to further consumers' understanding of
interest charges, as distinguished from fees. To complement those
proposed revisions, the Board would require creditors to refer to the
balance as ``balances subject to interest rate,'' for consistency.
Forms G-18(G) and 18(H) illustrate this format requirement. For the
reasons discussed regarding guidance on disclosing periodic rates,
guidance about disclosing balances to which periodic rates attributable
to interest and other finance charges are applied would be retained for
HELOCs in proposed comment 7(a)(5)-1, but would be eliminated for open-
end (not home-secured) plans.
Explanation of balance computation method. The Board is proposing
an alternative to providing an explanation of how the balance was
determined. Under the proposal, a creditor that uses a balance
computation method identified in Sec. 226.5a(g) has two options. The
creditor may: (1) Provide an explanation, as the rule currently
requires, or (2) identify the name of the balance computation method
and
[[Page 32995]]
provide a toll-free telephone number where consumers may obtain more
information from the creditor about how the balance is computed and
resulting finance charges are determined. If the creditor uses a
balance computation method that is not identified in Sec. 226.5a(g),
the creditor would provide a brief explanation of the method. The
Board's proposal is guided by the following factors.
Calculating balances on open-end plans can be complex, and requires
an understanding of how creditors allocate payments, assess fees, and
record transactions as they occur during the cycle. Currently, neither
TILA nor Regulation Z requires creditors to disclose on periodic
statements all the information necessary to compute a balance, and
requiring that level of detail appears not to be warranted. Although
the Board's model clauses are intended to assist creditors in
explaining common methods, consumers continue to find these
explanations lengthy and complex. As stated earlier, consumer testing
indicates that consumers call the creditor for assistance when they
attempt without satisfaction to calculate balances and verify interest
charges.
The Board believes that providing the name of the balance
computation method (or a brief explanation, if the name is not
identified in Sec. 226.5a(g)), along with a reference to where
additional information may be obtained provides essential information
in a simplified way, and in a manner consistent with how consumers
obtain further balance computation information. The proposal is
consistent with the views of some commenters who responded to the
December 2004 ANPR and suggested that the Board simplify some of the
more complex disclosures not used by most consumers. Current comment
7(e)-6, which refers creditors to guidance in Sec. 226.6 about
disclosing balance computation methods would be deleted as unnecessary.
7(b)(6) Charges Imposed
As discussed in the section-by-section analysis to Sec. 226.6, the
Board proposes to reform cost disclosure rules for open-end (not home-
secured) plans, in part, to ensure that all charges assessed as part of
an open-end (not home-secured) plan are disclosed before they are
imposed and to simplify the rules for creditors to identify such
charges. Consistent with the proposed revisions at account opening, the
proposed revisions to cost disclosures on periodic statements are
intended to simplify how creditors identify the dollar amount of
charges imposed during the statement period.
Consumer testing conducted for the Board indicates that most
participants reviewing mock periodic statements could not correctly
explain the term ``finance charge.'' The proposed revisions are
intended to conform labels of charges more closely to common
understanding, ``interest'' and ``fees.'' Format requirements would
also help ensure that consumers notice charges imposed during the
statement period.
Two alternatives are proposed: One addresses interest and fees in
the context of an effective APR disclosure, the second assumes no
effective APR is disclosed.
Charges imposed as part of the plan. Proposed Sec. 226.7(b)(6)
would require creditors to disclose the amount of any charge imposed as
part of an open-end (not home-secured) plan, as stated in Sec.
226.6(b)(1). Guidance on which charges are deemed to be imposed as part
of the plan is in proposed Sec. 226.6(b)(1) and accompanying
commentary. Although coverage of charges would be broader under the
proposed standard of ``charges imposed as part of the plan'' than under
current standards for finance charges and other charges, the Board
understands that creditors have been disclosing on the statement all
charges debited to the account regardless of whether they are now
defined as ``finance charges,'' ``other charges,'' or charges that do
not fall into either category. Accordingly, the Board understands that
creditors already disclose all charges that would be considered
``imposed as part of the plan,'' and it does not expect this proposed
change to affect significantly the disclosure of charges on the
periodic statement.
Interest charges and fees. For creditors complying with the new
proposed cost disclosure requirements, the current requirement in Sec.
226.7(f) to label finance charges as such would be eliminated. See
current Sec. 226.7(f). Testing of this term with consumers found that
it did not help them to understand charges. Instead, charges imposed as
part of an open-end (not home-secured) plan would be disclosed under
the labels of ``interest charges'' and ``fees.'' Consumer testing
supplies evidence that consumers may generally understand interest as
the cost of borrowing money over time and characterize other costs--
regardless of their characterization under TILA and Regulation Z--as
fees (other than interest). The Board's proposal is consistent with
this evidence.
TILA Section 127(b)(4) requires creditors to disclose on periodic
statements the amount of any finance charge added to the account during
the period, itemized to show amounts due to the application of periodic
rates and the amount imposed as a fixed or minimum charge. 15 U.S.C.
1637(b)(4). This requirement is currently implemented in Sec.
226.7(f), and creditors are given considerable flexibility regarding
totaling or subtotaling finance charges attributable to periodic rates
and other fees. See current Sec. 226.7(f) and comments 7(f)-1, -2, and
-3. To improve uniformity and promote the informed use of credit,
creditors would be required under proposed Sec. 226.7(b)(6)(ii) to
itemize finance charges attributable to interest, by type of
transaction labeled as such, and would be required to disclose, for the
statement period, a total interest charge, labeled as such. Although
creditors are not currently required to itemize interest charges by
transaction type, creditors often do so. For example, creditors may
disclose the dollar interest costs associated with cash advance and
purchase balances. Based on consumer testing, the Board believes
consumers' ability to make informed decisions about the future use of
their open-end plans--primarily credit card accounts--may be promoted
by a simply-labeled breakdown of the current interest cost of carrying
a purchase or cash advance balance. The breakdown would enable
consumers to better understand the cost for using each type of
transaction, and uniformity among periodic statements would allow
consumers to compare one account with other open-end plans the consumer
may have. Under the proposal, finance charges attributable to periodic
rates other than interest charges, such as required credit insurance
premiums, would be identified as fees and would no longer be permitted
to be combined with interest costs. See proposed comment 7(b)(4)-3.
Current Sec. 226.7(h) requires the disclosure of ``other charges''
parallel to the requirement in TILA Section 127(a)(5) and current Sec.
226.6(b) to disclose such charges at account opening. 15 U.S.C.
1637(a)(5). Consistent with current rules to disclose ``other
charges,'' revised Sec. 226.7(b)(6)(iii) would require that other
costs be identified consistent with the feature or type, and itemized.
The proposal differs from current requirements in the following
respect: fees would be required to be grouped together and a total of
all fees for the statement period would be required. Currently,
creditors typically include fees among other transactions identified
[[Page 32996]]
under Sec. 226.7(b). In consumer testing, consumers were able to more
accurately and easily determine the total cost of non-interest charges
when fees were grouped together and a total of fees was given than when
fees were scattered among the transactions without a total. (Section
226.7(b)(6)(iii) also would require that certain fees that are included
in the computation of the effective APR pursuant to Sec. 226.14 must
be labeled either as ``transaction fees'' or ``fixed fees.'' This
proposed requirement is discussed in further detail in the section-by-
section analysis to Sec. 226.7(b)(7).)
To highlight the overall cost of the credit account to consumers,
creditors would disclose the total amount of interest charges and fees
for the statement period and calendar year to date. Participants in
consumer testing conducted for the Board noticed the year-to-date cost
figures and indicated they would find the numbers helpful in making
future financial decisions. The Board believes that disclosure of year-
to-date totals would better inform consumers about the cumulative cost
of their credit plans over a significant period of time. Comment
7(b)(6)-3 would provide guidance on how creditors may disclose the year
to date totals at the end of a calendar year.
Proposed Sec. 226.7(b)(6)(iv) in Alternative 1 contains
requirements for calculating and disclosing totals for interest and
certain fees in connection with the disclosure of the effective APR
pursuant to Sec. 226.7(b)(7). These requirements are in addition to
the total interest and fee disclosures disclosed in proximity to
transactions, and are discussed in further detail in the section-by-
section analysis to Sec. 226.7(b)(7).
Format requirements. In consumer testing, consumers consistently
reviewed transactions identified on their periodic statements and
noticed fees and interest charges, itemized and totaled, when they were
grouped together with transactions. Some creditors also disclose these
costs in account summaries or in a progression of figures associated
with disclosing finance charges attributable to periodic rates. The
proposal would not affect creditors' flexibility to provide this
information in such summaries. See Forms G-18(G) and G-18(H), which
illustrate, but do not require, such summaries. However, the Board
believes TILA's purpose to promote the informed use of credit would be
furthered significantly if consumers are uniformly provided, in a
location they routinely review, basic cost information--interest and
fees--that enables consumers to compare costs among their open-end
plans. The Board proposes that charges required to be disclosed under
Sec. 226.7(b)(6)(i) would be grouped together with the transactions
identified under Sec. 226.7(b)(2), substantially similar to Sample G-
18(A) in Appendix G. Proposed Sec. 226.7(b)(6)(iii) would require non-
interest fees to be itemized and grouped together, and a total of fees
would be disclosed for the statement period and calendar year to date.
Interest charges would be itemized by type of transaction, grouped
together, and a total of interest charges would be disclosed for the
statement period and year to date. Sample G-18(A) in Appendix G
illustrates the proposal.
7(b)(7) Effective Annual Percentage Rate
TILA Section 127(b)(6) requires disclosure of an APR calculated as
the quotient of the total finance charge for the period to which the
charge relates divided by the amount on which the finance charge is
based, multiplied by the number of periods in the year. 15 U.S.C.
1637(b)(6). This rate has come to be known as the ``historical APR'' or
``effective APR.'' (This APR will be referred to as the ``effective
APR'' in this section-by-section analysis, and in the regulation and
accompanying commentary.) Section 127(b)(6) exempts a creditor from
disclosing an effective APR when the total finance charge does not
exceed 50 cents for a monthly or longer billing cycle, or the pro rata
share of 50 cents for a shorter cycle. In such a case, TILA Section
127(b)(5) requires the creditor to disclose only the periodic rate and
the annualized rate that corresponds to the periodic rate. 15 U.S.C.
1637(b)(5). When the finance charge exceeds 50 cents, the act requires
creditors to disclose the periodic rate but not the corresponding APR.
Since 1970, however, Regulation Z has required disclosure of the
corresponding APR in all cases. See current Sec. 226.7(d). Current
Sec. 226.7(g) implements TILA Section 127(b)(6)'s requirement to
disclose an effective APR.
The effective APR and corresponding APR for any given plan feature
are the same when the finance charge in a period arises only from
application of the periodic rate to the applicable balance (the balance
calculated according to the creditor's chosen method, such as average
daily balance method). When the two APRs are the same, Regulation Z
requires that the APR be stated just once. The effective and
corresponding APRs diverge when the finance charge in a period arises
(at least in part) from a charge not determined by application of a
periodic rate and the total finance charge exceeds 50 cents. When they
diverge, Regulation Z requires that both be stated.
The following example illustrates the relationship between the
effective APR and the corresponding APR in a simple case. A credit
cardholder with no balance in the previous cycle takes a cash advance
of $100 on the first day of the cycle. A cash advance fee of 3 percent
applies (a finance charge of $3), as does a periodic rate of 1\1/2\
percent per month on the average daily balance of $100 (a finance
charge of $1.50). No other transactions, and no payments, occur during
the cycle, which is 30 days. The corresponding APR is 18 percent (1\1/
2\ percent times 12). To determine the effective APR, first the total
finance charge of $4.50 is divided by the balance of $100. This
quotient, 4\1/2\ percent, is the rate of the total finance charge on a
monthly basis. The monthly rate is annualized, or multiplied by 12, to
yield an effective APR of 54 percent. Under Regulation Z, the creditor
would disclose on the periodic statement both the corresponding APR of
18 percent and the effective APR of 54 percent.
The controversy over the effective APR. The statutory requirement
of an effective APR is intended to provide the consumer with an annual
rate that reflects the total finance charge, including both the finance
charge due to application of a periodic rate (interest) and finance
charges that take the form of fees. This rate, like other APRs required
by TILA, presumably was intended to provide consumers information about
the cost of credit that would help consumers compare credit costs and
make informed credit decisions and, more broadly, strengthen
competition in the market for consumer credit. 15 U.S.C. 1601(a). There
is, however, a longstanding controversy about the extent to which the
requirement to disclose an effective APR advances TILA's purposes or,
as some argue, undermines them. This controversy has been reflected in
such forums as discussions by the Board's Consumer Advisory Council and
comments on the ANPR. Q23-Q25. The following discussion seeks to place
the controversy over the effective APR in the context of certain
objective characteristics of the disclosure.
The effective APR is essentially retrospective, or ``historical.''
An effective APR on a particular periodic statement represents the cost
of transactions in which the consumer engaged during the cycle to which
that statement pertains. It is not likely, however, that the effective
APR for a transaction in a given cycle will predict accurately the cost
of a transaction in a
[[Continued on page 32997]]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
]
[[pp. 32997-33046]] Truth in Lending
[[Continued from page 32996]]
[[Page 32997]]
future cycle. If any one of several factors is different in the future
cycle than it was in the past cycle, such as the balance at the
beginning of the cycle or the amount and timing of each transaction and
payment during the cycle, then the effective APRs in the two cycles
will be different, too.\13\ In short, the effective APR is by nature
retrospective and idiosyncratic and, therefore, provides limited
information about the cost of future transactions.
---------------------------------------------------------------------------
\13\ An example demonstrates how the effective APR depends
critically on the timing of transactions during two different
cycles. Assume for the sake of simplicity that the transaction
amount and beginning balance remain the same in both cycles. In the
example discussed above, a cash advance of $100 on the first day of
a 30-day cycle yielded an effective APR of 54 percent, three times
the corresponding APR of 18 percent. If in a later cycle the
consumer were to take the cash advance on the last day of the 30-day
cycle, the effective APR would be 36.6 percent, about twice the
corresponding APR. (The finance charge produced by the periodic rate
would be $.05 (1\1/2\ percent times the average daily balance of
$3.33). The total finance charge of $3.05 divided by the transaction
amount of $100 yields a quotient of 3.05 percent, which is
multiplied by 12 to yield an effective APR of 36.6 percent.)
---------------------------------------------------------------------------
Consumer groups argue that the information the rate provides about
the cost of future transactions, even if limited, is meaningful. The
effective APR for a specific transaction or set of transactions in a
given cycle may provide the consumer a rough indication that the cost
of repeating such transactions is high in some sense or, at least,
higher than the corresponding APR alone conveys. Industry commenters
respond that the cost of a transaction is not usually as high as the
effective APR makes it appear, and that this tendency of the rate to
exaggerate the cost makes this APR misleading. Commenters generally
agree that the effective APR can be ``shocking,'' but they disagree as
to whether it conveys meaningful information.
One reason that effective APRs appear high is the assumption built
into the disclosure that the borrower paid the balance at the end of
the cycle. This assumption tends to make the APR higher, and more
volatile, than if a longer repayment period were used. In the example
given above, the effective APR on cash advances, 54 percent, is three
times the corresponding APR, 18 percent. Moreover, the effective APR
would have been 18 percent (the same as the corresponding APR) in the
previous cycle if no cash advances had been taken then, and it will
fall back to 18 percent in the next cycle if no cash advance is taken
then (assuming the rate is fixed). Use of a longer repayment period
would, other things being equal, yield a lower, and less volatile,
effective APR. A lower APR based on available information about the
consumer's expected time to repay might seem more realistic. But its
disclosure would require making assumptions about activity in future
cycles, such as the timing and amount of future transactions and
payments--or it would require assuming that there is to be no activity
on the account until the balance is repaid. Such assumptions would
often appear arbitrary and unrealistic. Accordingly, Regulation Z has
always required that the effective APR be calculated on the premise
that payment was made at the end of the cycle. The likelihood that the
premise is often wrong accounts, at least in part, for the controversy
as to whether the effective APR can supply meaningful information about
credit costs.
Consumer advocates and industry representatives also disagree as to
whether the effective APR promotes credit shopping. The dependence of
the effective APR on the particular activity in a given cycle means
that any given effective APR in any given cycle is not typically a
practical shopping tool. Comparing two particular effective APRs for
any two cycles on two different accounts is not usually a reliable
basis to determine which account costs the consumer more. Moreover, an
effective APR for a given month on an existing account cannot be
compared reliably to the corresponding APR advertised on a different
account, which by definition does not reflect any finance charges
imposed in the form of fees. There may be cases in which repeated
disclosure of effective APRs in consecutive cycles, as opposed to one
effective APR for one cycle, would facilitate shopping. For example, if
an account had a periodic rate and a corresponding APR of zero, the
effective APRs disclosed on the account might provide the most
practical basis for assessing the cost of the account in relationship
to other advertised accounts. This example, though, does not appear to
be common in today's market.
Although the effective APR is not commonly usable as a shopping
tool in itself, consumer group commenters argue that the effective APR
promotes credit shopping by encouraging consumers to seek out other
sources of credit, especially when the rate reaches levels that
``shock'' consumers. Industry commenters respond, however, that the
tendency of the effective APR to exaggerate the cost of credit may lead
consumers to make invalid comparisons. They say that disclosure of a
high effective APR in a cycle may cause a consumer to discontinue using
the account in favor of another account that appears less expensive
based on its corresponding APR but is in fact more expensive, because
of fixed or minimum charges or other factors.
Supporters of the effective APR also argue that high effective APRs
typical for cash advances and balance transfers benefit consumers by
discouraging them from engaging in these transactions. Industry
commenters respond that consumers do not necessarily benefit if they
refrain categorically from a particular kind of credit transaction;
depending on the alternatives consumers choose, they may be worse-off
rather than better-off. Some of these commenters also argue that
discouraging particular kinds of credit transactions is not a valid
objective of Regulation Z.
Industry and community group commenters find some common ground in
their observations that consumers do not understand the effective APR
well. Industry commenters argue from their experience with their
customers that consumers do not understand how this APR differs from
the corresponding APR, why it is ``so high,'' or which fees it
reflects. Creditor commenters say that when their customers call them
and express alarm or confusion over the effective APR, the creditors
find it difficult, if not impossible, to make the caller understand the
disclosure. Nor, they argue, does a consumer find the disclosure any
more useful than disclosure of interest and fees in dollars and cents,
even if the consumer understands the disclosure. Consumer groups
concede that, as implemented today, the effective APR is difficult for
consumers to understand, and they support efforts to make it more
understandable, such as improved presentation on the periodic
statement. Industry commenters expressed doubt that such efforts would
be worthwhile.
Industry commenters also claim the effective APR imposes direct
costs on creditors that consumers pay indirectly. They represent that
the effective APR raises compliance costs when they introduce new
services, including legal analysis of Regulation Z to determine whether
the fee for the new service must be included in the effective APR and
software programming if it is included; they are also concerned about
litigation risks. Also, responding to telephone inquiries from confused
customers and accommodating them (e.g., with fee waivers or rebates)
increases operational costs. Costs associated with adverse consumer
reactions to the effective APR may influence creditors to take steps to
minimize the frequency with which
[[Page 32998]]
they must disclose it. One such step would be to price credit mostly
through a periodic rate rather than fees. Although this effect is
difficult to measure, a trade association commenter concedes a policy
argument for retaining the effective APR as a hedge against creditors
shifting their pricing from periodic rates to transaction-triggered
fees and charges.
Like most other industry commenters, however, this same commenter
concludes that the effective APR should be eliminated because, for the
reasons discussed above, its costs outweigh its benefits. Some industry
commenters support replacing the effective APR with enhanced fee
disclosures (for example, grouping fees on the statement or summing
them for each period or for the year), but many do not. Consumer groups
urge the Board not only to retain the effective APR, but to expand it
in two respects: (1) Include in the rate all charges, including charges
not currently defined as finance charges in Regulation Z; and (2)
require creditors to disclose a ``typical effective APR'' (an average
of effective APRs) on solicitations and account-opening
disclosures.\14\
---------------------------------------------------------------------------
\14\ Consumer group comments about a ``typical APR'' disclosure
are summarized in the section-by-section analysis to Sec. 226.5a.
---------------------------------------------------------------------------
Consumer research conducted for the Board. It is difficult to
measure directly how the effective APR ultimately affects consumers,
creditors, and the credit market generally. It is feasible, however, at
a minimum, to assess to some degree consumers' awareness and
understanding of the disclosure. Such assessments may support
inferences about the disclosure's effectiveness.
Accordingly, the Board undertook research, through a consultant, to
shed light on consumer awareness and understanding of the effective
APR; and on whether changes to the presentation of the disclosure could
increase awareness and understanding. A Board consultant used a
qualitative testing method, one-on-one cognitive interviews with
consumers. Consumers were provided mock disclosures of periodic
statements that included effective APRs and asked questions about the
disclosure designed to elicit their understanding of the rate. In the
first round the statements were copied from examples in the market. For
subsequent testing rounds, however, statements were modified in
language and design to better convey how the effective APR differs from
the corresponding APR. Several different approaches and many variations
on those approaches were tested.
In most of the rounds, a minority of participants correctly
explained that the effective APR for cash advances in the last cycle
was higher than the corresponding APR for cash advances because a cash
advance fee had been imposed. A smaller minority correctly explained
that the effective APR for purchases was the same as the corresponding
APR for purchases because no transaction fee had been imposed on
purchases. A majority offered incorrect explanations or did not offer
any explanation. Results changed at the final testing site, however,
when a majority of participants evidenced an understanding that the
effective APR for cash advances would be elevated for the statement
period when a cash advance fee was imposed during that period, that the
effective APR would not be as elevated for periods where a cash advance
balance remained outstanding but no fee had been imposed, and that the
effective APR for purchases was the same as the corresponding APR for
purchases because no transaction fee had been imposed on purchases.
The form in the final round labeled the rate ``Fee-Inclusive APR''
and placed it in a table separate from the corresponding APR. The
``Fee-Inclusive APR'' table included the amount of interest and the
amount of transaction fees. An adjacent sentence stated that the ``Fee-
Inclusive APR'' represented the cost of transaction fees as well as
interest. Similar approaches had been tried in some of the earlier
rounds, except that the effective APR had been labeled ``Effective
APR.''
The Board's two alternative proposals. The considerations and data
discussed above lead the Board to propose two alternative approaches
for disclosing the effective APR: The first approach would try to
improve consumer understanding of this rate and reduce creditor
uncertainty about its computation. The second approach would eliminate
the requirement to disclose the effective APR. The evidence of consumer
understanding of the effective APR supplied by the qualitative research
conducted for the Board is mixed, but it suggests that it may be
possible to increase current levels of understanding by modifying the
presentation of the rate on the periodic statement. The Board's
experience with Regulation Z also suggests that it may be possible to
reduce burdens by simplifying computation of the effective APR.
The Board plans to conduct further research into consumer
understanding of the effective APR after the comment period has ended.
The Board will evaluate this additional research with the research
conducted to date, and with other information, including comments
received on this proposal, and determine whether the effective APR
should be retained with modifications as proposed, eliminated, or
addressed in some other way.
1. First alternative proposal. Under the first alternative, the
Board proposes to impose uniform terminology and formatting on
disclosure of the effective APR and the fees included in its
computation. See proposed Sec. Sec. 226.7(b)(7)(i), 226.7(b)(6)(iv).
This proposal is based largely on a form developed through several
rounds of one-on-one interviews with consumers. The Board also proposes
under this alternative to revise Sec. 226.14, which governs
computation of the effective APR, in an effort to increase certainty
about which fees the rate must include. See proposed Sec. 226.14(d).
See section-by-section analysis to Sec. 226.7(a)(7) regarding how the
proposal affects HELOCs subject to Sec. 226.5b.
Under proposed Sec. 226.7(b)(7)(i) and Sample Form G-18(B),
creditors would label the effective APR ``Fee-Inclusive APR'' and
indicate that the Fee-inclusive APRs are the ``APRs that you paid this
period when transactions or fixed fees are taken into account as well
as interest.'' Creditors would disclose an effective APR for each
feature, such as purchases and cash advances, in a tabular format. A
composite effective APR for two or more features would no longer be
permitted, as it is more difficult to explain to consumers. The
effective APR(s) would appear in a table, by feature, with the total of
interest, labeled as ``interest charges,'' and the total of the fees
included in the effective APR, labeled as ``transaction and fixed
charges.'' To facilitate understanding, proposed Sec. 226.7(b)(6)(iii)
would require creditors to label the specific fees used to calculate
the effective APR either as ``transaction'' or ``fixed'' fees,
depending whether the fee relates to a specific transaction; such fees
would be disclosed in the list of transactions. If the only finance
charges in a billing cycle are interest charges, the corresponding and
effective APRs are identical. In those cases, creditors would disclose
only the corresponding APRs and would not be required to label fees as
``transaction'' or ``fixed'' fees. These requirements would be
illustrated in forms under G-18 in Appendix G, and creditors would be
required to use the model or a substantially similar presentation.
To facilitate compliance, the proposed regulation would give
specific guidance about how to attribute fees to account
[[Page 32999]]
features. For convenience and uniformity, two kinds of charges, when
used to calculate the effective APR, would be grouped under the
purchase feature of the account: (1) Charges that relate to specific
purchase transactions; and (2) minimum, fixed and other non-interest
charges not related to a specific transaction. See proposed Sec.
226.7(b)(6)(iv)(B). If there are purchase features other than the
standard purchase feature--such as a promotional purchase feature--then
the minimum, fixed or other non-interest charges would be grouped with
other charges relating to the balance on the standard purchase feature.
See proposed comment 7(b)(6)-5. In addition, a minimum charge would be
disclosed as a fee, rather than as interest, and it would be grouped
together with other fees related to standard purchases and used to
calculate the effective APR with respect to the standard purchase
feature. See proposed comment 7(b)(6)-4.
The proposal also seeks to simplify computation of the effective
APR, both to increase consumer understanding of the disclosure and
facilitate creditor compliance. New Sec. 226.14(e) would provide a
specific and exclusive list of finance charges that would be included
in calculating the effective APR.\15\ This proposed change is discussed
further in the section-by-section analysis to Sec. 226.14.
---------------------------------------------------------------------------
\15\ Under the statute, the numerator of the quotient used to
determine the historical APR is the total finance charge. See
Section 107(a)(2), 15 U.S.C. 1606(a)(2). The Board has authority to
make exceptions and adjustments to this calculation method to serve
TILA's purposes and facilitate compliance. See Section 105(a), 15
U.S.C. 1604(a). The Board has used this authority before to exclude
certain kinds of finance charges from the historical APR. See
current Sec. 226.14(c)(2), fn. 33.
---------------------------------------------------------------------------
The Board seeks comment on the potential benefits and costs of the
first alternative proposal.
2. Second alternative proposal. Under the second alternative
proposal, for the reasons discussed in the introduction to the
discussion of the effective APR, the effective APR would no longer be
disclosed. The Board proposes this approach pursuant to its exception
and exemption authorities under TILA Section 105. Section 105(a)
authorizes the Board to make exceptions to TILA to effectuate the
statute's purposes, which include facilitating consumers' ability to
compare credit terms and helping consumers avoid the uniformed use of
credit. 15 U.S.C. 1601(a), 1604(a). Section 105(f) authorizes the Board
to exempt any class of transactions (with an exception not relevant
here) from coverage under any part of TILA if the Board determines that
coverage under that part does not provide a meaningful benefit to
consumers in the form of useful information or protection. 15 U.S.C.
1604(f)(1). Section 105(f) directs the Board to make this determination
in light of specific factors. 15 U.S.C. 1604(f)(2). These factors are
(1) the amount of the loan and whether the disclosure provides a
benefit to consumers who are parties to the transaction involving a
loan of such amount; (2) the extent to which the requirement
complicates, hinders, or makes more expensive the credit process; (3)
the status of the borrower, including any related financial
arrangements of the borrower, the financial sophistication of the
borrower relative to the type of transaction, and the importance to the
borrower of the credit, related supporting property, and coverage under
TILA; (4) whether the loan is secured by the principal residence of the
borrower; and (5) whether the exemption would undermine the goal of
consumer protection.
The Board has considered each of these factors carefully, and based
on that review, believes that proposing the exemption is appropriate.
Consumer testing suggests that consumers find the current requirement
of disclosing an APR that combines rates and fees to be confusing. The
proposal would require disclosure of the nominal interest rate and fees
in a manner that is more readily understandable and comparable across
institutions. It therefore has the potential to better inform consumers
and further the goals of consumer protection and the informed use of
credit for all types of open-end credit. A potentially competing
consideration is the extent to which ``sticker shock'' from the
effective APR benefits consumers, even if the disclosure is somewhat
arbitrary. A second consideration is whether the effective APR is a
hedge against fee-intensive pricing by creditors, and if so, the extent
to which it promotes transparency. On balance, however, the Board
believes that the benefits of the proposal would outweigh these
considerations.
The Board welcomes comment on this matter.
7(b)(9) Address for Notice of Billing Errors
Consumers who allege billing errors must do so in writing. 15
U.S.C. 1666; Sec. 226.13(b). Creditors must provide on or with
periodic statements an address for this purpose. See current Sec.
226.7(k). Currently, comment 7(k)-2 provides that creditors may also
provide a telephone number along with the mailing address as long as
the creditor makes clear a telephone call to the creditor will not
preserve consumers' billing error rights. The Board would update
comment 7(k)-2, renumbered as comment 7(b)(9)-2, to address
notification by e-mail or via a Web site. The comment would provide
that the address is deemed to be clear and conspicuous if a
precautionary instruction is included that telephoning or notifying the
creditor by e-mail or Web site will not preserve the consumer's billing
rights, unless the creditor has agreed to treat billing error notices
provided by electronic means as written notices, in which case the
precautionary instruction is required only for telephoning.
7(b)(10) Closing Date of Billing Cycle; New Balance
Creditors must disclose the closing date of the billing cycle and
the account balance outstanding on that date. As a part of its proposal
to implement TILA amendments in the Bankruptcy Act regarding late
payment and the effect of making minimum payments, the Board is
proposing to require creditors to group together, as applicable,
disclosures of related information about due dates and payment amounts,
including the new balance. This is discussed in the section-by-section
analysis to Sec. Sec. 226.7(b)(11) and (b)(13) below, and illustrated
in Forms G-18(G) and G-18(H) in Appendix G.
7(b)(11) Due Date; Late Payment Costs
TILA Section 127(b)(12), added by Section 1305(a) of the Bankruptcy
Act, requires creditors that charge a late-payment fee to disclose on
the periodic statement (1) the payment due date or, if different, the
earliest date on which the late-payment fee may be charged, and (2) the
amount of the late-payment fee. 15 U.S.C. 1637(b)(12). The October 2005
ANPR solicited comment on the need for additional guidance on the date
to be disclosed under the new rule, and whether the Board should
consider any format requirements, such as proximity rules, or the
publication of model disclosures. Q97-Q99.
Home-equity plans. The Board intends to implement the late payment
disclosure for HELOCs as a part of its review of rules affecting home-
secured credit. Creditors offering HELOCs may comply with proposed
Sec. 226.7(b)(11), at their option.
Charge card issuers. TILA Section 127(b)(12) applies to
``creditors.'' TILA's definition of ``creditor'' includes card issuers
and other persons that offer consumer open-end credit. Issuers of
``charge cards'' (which are typically products where outstanding
balances cannot be carried over from one billing
[[Page 33000]]
period to the next and are payable when a periodic statement is
received) are ``creditors'' for purposes of specifically enumerated
TILA disclosure requirements. 15 U.S.C. 1602(f); Sec. 226.2(a)(17).
The new disclosure requirement in TILA Section 127(b)(12) is not among
those specifically enumerated.
The Board proposes that charge card issuers are not subject to the
late payment disclosure requirements contained in the Bankruptcy Act
and to be implemented in new Sec. 226.7(b)(11); the new requirement is
not specifically enumerated to apply to charge card issuers. In
addition, the Board understands that for some charge card issuers,
payments are not considered ``late'' for purposes of imposing a fee
until a second statement is received without a payment. The Board
believes it would be undesirable to encourage consumers who in January
receive a statement with the balance due upon receipt, for example, to
avoid paying the balance when due because a late-payment fee may not be
assessed until mid-February; such a disclosure could cause issuers to
change such a practice.
Payment due date. Under the proposal, creditors must disclose the
due date for a payment if a late-payment fee could be imposed under the
credit agreement. The Board interprets this to be a date that is
required by the legal obligation and not to encompass informal
``courtesy periods'' that are not part of the legal obligation and that
creditors may observe for a short period after the stated due date
before a late-payment fee is imposed, to account for minor delays in
payments such as mail delays. Several commenters asked the Board to
clarify that in complying with the new late-payment fee disclosure,
creditors need not disclose informal ``courtesy periods'' not part of
the legal obligation. The Board proposes a comment to this effect. See
proposed comment 7(b)(11)-1.
Under the statute, creditors must disclose on periodic statements
the payment due date or, if different, the earliest date on which the
late-payment fee may be charged. Some state laws require that a certain
number of days must elapse following a due date before a late-payment
fee may be imposed. Under such a state law, the later date arguably
would be required to be disclosed on periodic statements. The Board is
concerned, however, that such a disclosure would not provide a
meaningful benefit to consumers in the form of useful information or
protection and would result in consumer confusion. For example, assume
a payment is due on March 10 and state law provides that a late payment
fee cannot be assessed before March 21. The Board is concerned that
highlighting March 20 as the last date to avoid a late payment fee may
mislead consumers into thinking that a payment made any time on or
before March 20 would have no adverse financial consequences. However,
failure to make a payment when due is considered an act of default
under most credit contracts, and can trigger higher costs due to
interest accrual and perhaps penalty APRs. Particularly in the case of
an increased rate that applies to all account balances, the cost of
paying late may be significant.
The Board considered additional disclosures on the periodic
statement that would more fully explain the consequences of paying
after the due date and before the date triggering the late-payment fee,
but such an approach appears cumbersome and overly complicated. For
those reasons, the Board proposes that creditors must disclose the due
date under the terms of the legal obligation, and not a date different
than the due date, such as when creditors are required by state or
other law to delay for a specified period imposing a late-payment fee
when a payment is received after the due date. Consumers' rights under
state laws to avoid the imposition of late-payment fees during a
specified period following a due date are unaffected by the proposal;
that is, in the above example, the creditor would disclose March 10 as
the due date for purposes of Sec. 226.7(b)(11), but could not, under
state law, assess a late-payment fee before March 21. However, the
proposal would provide additional protections to consumers by not
requiring a disclosure that a late-payment fee will be imposed only
after a specified period after the due date, which, if followed, may
result in even more costly consequence of an increased penalty rate.
Cut-off time for making payments. As discussed in the section-by-
section analysis to Sec. 226.10(b), the Board proposes to require that
creditors disclose any cut-off time for receiving payments closely
proximate to each reference of the due date, if the cut-off time is
before 5 p.m. on the due date. If cut-off times prior to 5 p.m. differ
depending on the method of payment (such as by check or via the
Internet), the creditor must state the earliest time without specifying
the method to which it applies. This avoids information overload by
potentially identifying several cut-off times. Cut-off hours of 5 p.m.
or later may continue to be disclosed under the existing rule
(including on the reverse side of periodic statements).
Amount of late payment fee; penalty APR. Creditors must disclose
the amount of the late-payment fee and the payment due date on periodic
statements, under TILA amendments contained in the Bankruptcy Act. The
purpose of the new late payment disclosure requirement is to ensure
consumers know the consequences of paying late. To fulfill that
purpose, the Board proposes that the amount of the late-payment fee
must be disclosed in close proximity to the due date. If the amount of
the late-payment fee is based on outstanding balances, the proposal
would permit the creditor to disclose either the fee that would apply
to that specific balance, or the highest fee in the range (e.g., ``up
to'' a stated dollar amount).
In addition, the Board believes that an equally (or more) important
consequence of paying late is the potential increase in APRs. The
extent of rate increases may be substantial, particularly where the
increased APR applies to all existing balances, including balances at
low promotional rates. Further, the increased APR may apply for a
lengthy period of time (although if the creditor imposes a penalty
rate, the increase would not become effective for at least 45 days,
under the Board's proposal). See proposed Sec. 226.9(g). The Board is
concerned that if the disclosure refers to only the late payment fee,
consumers may overlook the more costly consequence of penalty rates.
Therefore, the Board proposes to require creditors to disclose any
increased rate that may apply if consumers' payments are received after
the due date. If, under the terms of the account agreement, a late
payment could result in the loss of a promotional rate, the imposition
of a penalty rate, or both, the creditor must disclose the highest rate
that could apply, to avoid information overload. Under the proposal,
the increased APR would be disclosed closely proximate to the fee and
due date, as set forth in proposed Sec. 226.7(b)(13). The Board
believes this fulfills Congress's intent to warn consumers about the
effects of paying late.
7(b)(12) Minimum Payment
The Bankruptcy Act amends TILA Section 127(b) to require creditors
that extend open-end credit to provide a disclosure on the front of
each periodic statement in a prominent location about the effects of
making only minimum payments. 15 U.S.C. Sec. 1637(b)(11). This
disclosure must include: (1) A ``warning'' statement indicating that
[[Page 33001]]
making only the minimum payment will increase the interest the consumer
pays and the time it takes to repay the consumer's balance; (2) a
hypothetical example of how long it would take to pay off a specified
balance if only minimum payments are made; and (3) a toll-free
telephone number that the consumer may call to obtain an estimate of
the time it would take to repay their actual account balance.
Under the Bankruptcy Act, depository institutions may establish and
maintain their own toll-free telephone numbers or use a third party. In
order to standardize the information provided to consumers through the
toll-free telephone numbers, the Bankruptcy Act directs the Board to
prepare a ``table'' illustrating the approximate number of months it
would take to repay an outstanding balance if the consumer pays only
the required minimum monthly payments and if no other advances are
made. The Board is directed to create the table by assuming a
significant number of different APRs, account balances, and minimum
payment amounts; instructional guidance must be provided on how the
information contained in the table should be used to respond to
consumers' requests. The Board is also required to establish and
maintain, for two years, a toll-free telephone number for use by
customers of creditors that are depository institutions having assets
of $250 million or less. The Federal Trade Commission (FTC) must
maintain a toll-free telephone number for creditors that are not
depository institutions. 15 U.S.C. 1637(b)(11)(A)-(C).
The Bankruptcy Act provides that consumers who call the toll-free
telephone number may be connected to an automated device through which
they can obtain repayment information by providing information using a
touch-tone telephone or similar device, but consumers who are unable to
use the automated device must have the opportunity to be connected to
an individual from whom the repayment information may be obtained.
Creditors, the Board and the FTC may not use the toll-free telephone
number to provide consumers with repayment information other than the
repayment information set forth in the ``table'' issued by the Board.
15 U.S.C. 1637(b)(11)(F)-(H).
Alternatively, a creditor may use a toll-free telephone number to
provide the actual number of months that it will take consumers to
repay their outstanding balance instead of providing an estimate based
on the Board-created table. A creditor that does so also need not
include a hypothetical example on its periodic statements, but must
disclose the warning statement and the toll-free telephone number on
its periodic statements. 15 U.S.C. 1637(b)(11)(J)-(K).
For ease of reference, the Board will refer to the above
disclosures about the effects of making only the minimum payment as
``the minimum payment disclosures.''
Proposal to limit the minimum payment disclosure requirements to
credit card accounts. Under the Bankruptcy Act, the minimum payment
disclosures apply to all open-end accounts (such as credit card
accounts, HELOCs, and general-purpose credit lines). The Act expressly
states that these disclosure requirements do not apply, however, to any
``charge card'' account, the primary aspect of which is to require
payment of charges in full each month.
In the October 2005 ANPR, the Board requested comment on whether
certain open-end accounts should be exempted from some or all of the
minimum payment disclosure requirements. Q59. Many industry commenters
urged the Board to limit the minimum payment disclosure requirements to
credit card accounts because they believed that Congress intended the
minimum payment disclosures only for such accounts. On the other hand,
several consumer groups urged the Board to apply the minimum payment
disclosures to all open-end plans because they believed that these
disclosures could be useful to consumers for all open-end products,
including HELOCs.
The Board is proposing to exempt open-end credit plans other than
credit card accounts from the minimum payment disclosure requirements.
This exemption would cover, for example, HELOCs (including open-end
reverse mortgages), overdraft lines of credit and other general-purpose
personal lines of credit.
The debate in Congress about the minimum payment disclosures
focused on credit card accounts. For example, Senator Grassley, a
primary sponsor of the Bankruptcy Act, in discussing the minimum
payment disclosures, stated:
[The Bankruptcy Act] contains significant new disclosures for
consumers, mandating that credit card companies provide key
information about how much [consumers] owe and how long it will take
to pay off their credit card debts by only making the minimum
payment. That is very important consumer education for every one of
us.
Consumers will also be given a toll-free number to call where
they can get information about how long it will take to pay off
their own credit card balances if they only pay the minimum payment.
This will educate consumers and improve consumers' understanding of
what their financial situation is.
Remarks of Senator Grassley (2005), Congressional Record (daily
edition), vol. 151, March 1, p. S 1856.
Thus, it appears the principal concern of Congress was that
consumers may not be fully aware of the length of time it takes to pay
off their credit card accounts if only minimum monthly payments are
made. The concern expressed by Congress for credit card accounts does
not necessarily apply to other types of open-end credit accounts. These
other types of open-end accounts are discussed below.
1. HELOCs. Many industry commenters requested that HELOCs be
exempted from the minimum payment disclosure requirements. These
commenters indicated that most HELOCs have a fixed repayment period
specified in the account agreement, so that consumers know from the
account agreement the length of the draw period and the length of the
repayment period. Nonetheless, several consumer groups urged that
HELOCs should not be exempted entirely. They advocated a warning to
HELOC consumers that they can pay down the balance faster and save on
finance charges if they pay more than the minimum monthly payment
required.
Based on the comments received in response to the October 2005 ANPR
as well as other information, the Board understands that most HELOCs
have a fixed repayment period. Thus, for those HELOCs, consumers could
learn from the current disclosures the length of the draw period and
the repayment period. See current Sec. 226.6(e)(2). The minimum
payment disclosures would not appear to provide useful information to
consumers that is not already disclosed to them. The cost of providing
this information a second time, including the costs to reprogram
periodic statement systems and to establish and maintain a toll-free
telephone number, may not be justified by the limited benefit to
consumers. Thus, the Board proposes to exempt HELOCs from the minimum
payment disclosures requirements at this time, but will consider
changes to HELOC disclosures as part of the HELOC review.
2. Open-end reverse mortgages. An open-end reverse mortgage is a
HELOC that is designed to allow consumers to convert the equity in
their homes into cash. During an extended ``draw'' period consumers
continue living in their homes, can draw on the line of credit to the
extent they repay any outstanding balance. The principal and interest
become due when the homeowner
[[Page 33002]]
moves, sells the home, or dies. Consumers with open-end reverse
mortgages would not likely benefit from the minimum payment
disclosures, because these disclosures would be based on assumptions
about events difficult to predict, such as when the homeowner will
move, sell the house or die.
3. Overdraft lines of credit and other general-purpose personal
lines of credit. In response to the October 2005 ANPR, several industry
commenters suggested that the Board exempt overdraft lines of credit
from the minimum payment disclosure requirements. For example, one
industry trade group indicated that overdraft lines of credit have
relatively low credit limits and are not intended as a long term credit
option. The commenter also indicated that features and terms of
overdraft lines of credit vary widely from institution to institution.
Some banks require that an overdraft line of credit be paid in full
within a short period after the consumer receives notice that the
overdraft line has been used. Other banks permit longer periods of time
to repay, but those periods and the size of any minimum payment vary
significantly from bank to bank. This commenter indicated that the cost
to small institutions of providing the minimum payment disclosures
might cause them to stop providing overdraft products.
The Board is proposing to exempt overdraft lines of credit and
other general-purpose credit lines from the minimum payment disclosure
requirements for several reasons. First, these lines of credit are not
in wide use. The 2004 Survey of Consumer Finances data indicates that
few families--1.6 percent--had a balance on lines of credit other than
a home-equity line or credit card at the time of the interview. (In
terms of comparison, 74.9 percent of families had a credit card, and 58
percent of these families had a credit card balance at the time of the
interview.) \16\ Second, these lines of credit typically are neither
promoted, nor used, as long-term credit options of the kind for which
the minimum payment disclosures are intended. Third, the Board is
concerned that the operational costs of requiring creditors to comply
with the minimum payment disclosure requirements with respect to
overdraft lines of credit and other general-purpose lines of credit may
cause some institutions to no longer provide these products as
accommodations to consumers, to the detriment of consumers who
currently use these products. For these reasons, the Board is proposing
to exempt overdraft lines of credit and other general-purpose credit
lines from the minimum payment disclosure requirements.
---------------------------------------------------------------------------
\16\ Brian Bucks, et al., Recent Changes in U.S. Family
Finances: Evidence from the 2001 and 2004 Survey of Consumer
Finances, Federal Reserve Bulletin (March 2006).
---------------------------------------------------------------------------
7(b)(12)(i) General Disclosure Requirements
Under the Bankruptcy Act, the hypothetical example that creditors
must disclose on periodic statements varies depending on the creditor's
minimum payment requirement. Generally, creditors that require minimum
payments equal to 4 percent or less of the account balance must
disclose on each statement that it takes 88 months to pay off a $1,000
balance at an interest rate of 17 percent if the consumer makes a
``typical'' 2 percent minimum monthly payment. Creditors that require
minimum payments exceeding 4 percent of the account balance must
disclose that it takes 24 months to pay off a balance of $300 at an
interest rate of 17 percent if the consumer makes a ``typical'' 5
percent minimum monthly payment (but a creditor may opt instead to
disclose the statutory example for 2 percent minimum payments). The 5
percent minimum payment example must be disclosed by creditors for
which the FTC has the authority under the Truth in Lending Act to
enforce the act and this regulation. Creditors also have the option to
substitute an example based on an APR that is greater than 17 percent.
The Bankruptcy Act authorizes the Board to periodically adjust the APR
used in the hypothetical example and to recalculate the repayment
period accordingly. 15 U.S.C. 1637(b)(11)(A)-(E).
Wording of the examples. The Bankruptcy Act sets forth specific
language for issuers to use in disclosing the applicable hypothetical
example on the periodic statement. The Board proposes to amend the
statutory language to facilitate consumers' use and understanding of
the disclosures, pursuant to its authority under TILA Section 105(a) to
make adjustments that are necessary to effectuate the purposes of TILA.
15 U.S.C. 1604(a). First, the Board proposes to require that issuers
disclose the payoff periods in the hypothetical examples in years,
rounding fractional years to the nearest whole year, rather than in
months as provided in the statute. Thus, issuers would disclose that it
would take over 7 years to pay off the $1,000 hypothetical balance, and
about 2 years for the $300 hypothetical balance. The Board believes
that disclosing the payoff period in years allows consumers to better
comprehend the repayment period without having to convert it themselves
from months to years. Participants in the consumer testing conducted
for the Board reviewed disclosures with the estimated payoff period in
years, and they indicated they understood the length of time it would
take to repay the balance if only minimum payments were made. Consumers
may also appreciate more that the repayment periods are merely
estimates.
Second, the statute requires that issuers disclose in the examples
the minimum payment formula used to calculate the payoff period. In the
$1,000 example above, the statute would require issuers to indicate
that a ``typical'' 2 percent minimum monthly payment was used to
calculate the repayment period. In the $300 example above, the statute
would require issuers to indicate that a 5 percent minimum monthly
payment was used to calculate the repayment period. The Board proposes
to eliminate the specific minimum payment formulas from the examples.
The references to the 2 percent minimum payment in the $1,000 example,
and a 5 percent minimum payment in the $300 example, are incomplete
descriptions of the minimum payment requirement. In the $1,000 example,
the minimum payment formula used to calculate the repayment period is
the greater of 2 percent of the outstanding balance or $20. In the $300
example, the minimum payment formula used to calculate the repayment
period is the greater of 5 percent of the outstanding balance or $15.
In fact, in each example, the hypothetical consumer always pays the
absolute minimum ($20 or $15, depending on the example).
The Board believes that including the entire minimum payment
formula, including the floor amount, in the disclosure could make the
example too complicated and have the unintended consequence of
misleading a consumer who reads the language set out in the statute
into concluding that the payment is smaller than it actually is. While
the disclosures could be revised to indicate that the repayment period
in the $1,000 balance was calculated based on a $20 payment, and
repayment period in the $300 balance was calculated based on a $15
payment, the Board believes that revising the statutory language in
this way changes the disclosure to focus consumers on the effects of
making a fixed payment each month as opposed to the effects of making
minimum payments. Moreover, disclosing the
[[Page 33003]]
minimum payment formula is not necessary for consumers to understand
the essential point of the examples--that it can take a significant
amount of time to pay off a balance if only minimum payments are made.
In testing conducted for the Board, the $1,000 balance example was
tested without including the 2 percent minimum payment disclosure
required by the statute. Consumers appeared to understand the purpose
of the disclosure--that it would take a significant amount of time to
repay a $1,000 balance if only minimum payments were made. For these
reasons, the Board is proposing to require the hypothetical examples
without a minimum payment formula.
The proposed regulatory language for the examples is set forth in
new Sec. 226.7(b)(12)(i). In addition to the revisions mentioned
above, the Board also proposes several stylistic revisions to the
statutory language, based on plain language principles, in an attempt
to make the language of the examples more understandable to consumers.
Adjustments to the APR used in the examples. The Bankruptcy Act
specifically authorizes the Board to periodically adjust the APR used
in the hypothetical example and to recalculate the repayment period
accordingly. In the October 2005 ANPR, the Board requested comment on
whether the Board should adjust the APR used in the hypothetical
examples, because current APRs on credit cards may be less than the 17
percent APR in the examples. Q62. Commenters were split on whether the
Board should adjust the APR in the examples.
The Board is not proposing to adjust the APR used in the
hypothetical examples. The Board recognizes that the examples are
intended to provide consumers with an indication that it can take a
long time to pay off a balance if only minimum payments are made.
Revising the APR used in the example to reflect the average APR paid by
consumers would not significantly improve the disclosure, because for
many consumers an average APR would not be the APR that applies to the
consumer's account. Moreover, consumers will be able to obtain a more
tailored disclosure of a repayment period based on the APR applicable
to their accounts by calling the toll-free telephone number provided as
part of the minimum payment disclosure.
7(b)(12)(ii) Estimate of Actual Repayment Period
Under the Bankruptcy Act, a creditor may use a toll-free telephone
number to provide consumers with the actual number of months that it
will take consumers to repay their outstanding balance instead of
providing an estimate based on the Board-created table. Creditors that
choose to give the actual number via the telephone number need not
include a hypothetical example on their periodic statements. Instead,
they must disclose on periodic statements a warning statement that
making the minimum payment will increase the interest the consumer pays
and the time it takes to repay the consumer's balance and a toll-free
telephone number that consumers may use to obtain the actual repayment
disclosure. 15 U.S.C. 1637(b)(11)(I) and (K). The Board proposes to
implement this statutory provision in new Sec. 226.7(b)(12)(ii)(A).
In addition, the Board proposes to provide that if card issuers
provide the actual repayment disclosure on the periodic statement, they
need not disclose the warning, the hypothetical example and a toll-free
telephone number on the periodic statement, nor need they maintain a
toll-free telephone number to provide the actual repayment disclosure.
See proposed Sec. 226.7(b)(12)(ii)(B).
The Board strongly encourages card issuers to provide the actual
repayment disclosure on periodic statements, and solicits comments on
whether the Board can take other steps to provide incentives to card
issuers to use this approach. A recent study conducted by the GAO on
minimum payments suggests that certain cardholders would find the
actual repayment disclosure more helpful than the generic disclosures
required by the Bankruptcy Act. For this study, the GAO interviewed 112
consumers and collected data on whether these consumers preferred to
receive on the periodic statement (1) customized minimum payment
disclosures that are based on the consumers' actual account terms (such
as the actual repayment disclosure), (2) generic disclosures such as
the warning statement and the hypothetical example required by the
Bankruptcy Act; or (3) no disclosure.\17\ According to the GAO's
report, in the interviews with the 112 consumers, most consumers who
typically carry credit card balances (revolvers) found customized
disclosures very useful and would prefer to receive them in their
billing statements. Specifically, 57 percent of the revolvers preferred
the customized disclosures, 30 percent preferred the generic
disclosures, and 14 percent preferred no disclosure. In addition, 68
percent of the revolvers found the customized disclosure extremely
useful or very useful, 9 percent found the disclosure moderately
useful, and 23 percent found the disclosure slightly useful or not
useful. According to the GAO, the consumers that preferred the
customized disclosures liked that such disclosures would be specific to
their accounts, would change based on their transactions, and would
provide more information than generic disclosures. GAO Report on
Minimum Payments, pages 25, 27.
---------------------------------------------------------------------------
\17\ United States Government Accountability Office, Customized
Minimum Payment Disclosures Would Provide More Information to
Consumers, but Impact Could Vary, 06-434 (April 2006). (The GAO
indicated that the sample of 112 consumers was not designed to be
statistically representative of all cardholders, and thus the
results cannot be generalized to the population of all U.S.
cardholders.)
---------------------------------------------------------------------------
In addition, the Board believes that disclosing the actual
repayment disclosure on the periodic statement would simplify the
process for consumers and creditors. Consumers would not need to take
the extra step to call the toll-free telephone number to receive the
actual repayment disclosure, but instead would have that disclosure
each month on their periodic statements. Card issuers (other than
issuers that may use the Board or the FTC toll-free telephone number)
would not have the operational burden of establishing a toll-free
telephone number to receive requests for the actual repayment
disclosure and the operational burden of linking the toll-free
telephone number to consumer account data in order to calculate the
actual repayment disclosure.
The Board proposes this approach pursuant to its exception and
exemption authorities under TILA Section 105. Section 105(a) authorizes
the Board to make exceptions to TILA to effectuate the statute's
purposes, which include facilitating consumers' ability to compare
credit terms and helping consumers avoid the uniformed use of credit.
15 U.S.C. 1601(a), 1604(a). Section 105(f) authorizes the Board to
exempt any class of transactions (with an exception not relevant here)
from coverage under any part of TILA if the Board determines that
coverage under that part does not provide a meaningful benefit to
consumers in the form of useful information or protection. 15 U.S.C.
1604(f)(1). Section 105(f) directs the Board to make this determination
in light of specific factors. 15 U.S.C. 1604(f)(2). These factors are
(1) the amount of the loan and whether the disclosure provides a
benefit to consumers who are parties to the transaction involving a
loan of such amount; (2) the extent to which the requirement
complicates, hinders, or
[[Page 33004]]
makes more expensive the credit process; (3) the status of the
borrower, including any related financial arrangements of the borrower,
the financial sophistication of the borrower relative to the type of
transaction, and the importance to the borrower of the credit, related
supporting property, and coverage under TILA; (4) whether the loan is
secured by the principal residence of the borrower; and (5) whether the
exemption would undermine the goal of consumer protection.
The Board has considered each of these factors carefully, and based
on that review, believes it is appropriate to provide an exemption from
the requirement to provide on periodic statements a warning about the
effects of making minimum payments, a hypothetical example, and a toll-
free telephone number consumers may call to obtain repayment periods,
and to maintain a toll-free telephone number for responding to
consumers' requests, if the creditor instead provides the actual
repayment period on the periodic statement. As noted above, consumer
testing indicated that actual repayment period information is more
useful to consumers than estimated information. Providing that
disclosure on a statement rather than over the telephone provides
consumers with easier access to the information. Thus, the proposal has
the potential to better inform consumers and further the goals of
consumer protection and the informed use of credit for credit card
accounts. The Board welcomes comment on this matter.
7(b)(12)(iii) Exemptions
As explained above, the Board proposes to require the minimum
payment disclosures only for credit card accounts. See proposed Sec.
226.7(b)(12)(i). Thus, creditors would not need to provide the minimum
payment disclosures for HELOCs (including open-end reverse mortgages),
overdraft lines of credit or other general-purpose personal lines of
credit. For the same reasons, the Board proposes to exempt these
products regardless of whether they can be accessed by a credit card
device. Specifically, proposed Sec. 226.7(b)(12)(iii) would exempt the
following types of credit card accounts: (1) HELOCs accessible by
credit cards that are subject to Sec. 226.5b; (2) overdraft lines of
credit tied to asset accounts accessed by check-guarantee cards or by
debit cards; and (3) lines of credit accessed by check-guarantee cards
or by debit cards that can be used only at automated teller machines.
See proposed Sec. 226.7(b)(12)(iii)(A)-(C). The Board also proposes to
exempt charge cards from the minimum payment disclosure requirements,
to implement TILA Section 127(b)(11)(I). 15 U.S.C. 1637(b)(11)(I); See
proposed Sec. 226.7(b)(12)(iii)(D).
Exemption for credit card accounts with a specific repayment
period. In the October 2005 ANPR, the Board requested comment on
whether certain open-end accounts should be exempted from some or all
of the minimum payment disclosure requirements, such as open-end plans
that have a fixed repayment period. Q59. Industry commenters generally
supported an exemption for open-end plans that have a fixed repayment
period. These commenters indicated that the minimum payment disclosures
are not necessary in this context, because the consumer will already
know from the account agreement how long it will take to repay the
balance.
The Board proposes to exempt credit card accounts where a fixed
repayment period for the account is specified in the account agreement
and the required minimum payments will amortize the outstanding balance
within the fixed repayment period. See proposed Sec.
226.7(b)(12)(iii)(E). The minimum payment disclosures would not appear
to provide useful information to consumers that they do not already
have in their account agreements. The cost of providing this
information a second time, including the costs to reprogram periodic
statement systems and to establish and maintain a toll-free telephone
number, may not be justified by the limited benefit to consumers.
In order for this proposed exemption to apply, a fixed repayment
period must be specified in the account agreement. As proposed, this
exemption would include, for example, accounts where the account has
been closed due to delinquency and the required monthly payment has
been reduced or the balance decreased to accommodate a fixed payment
for a fixed period of time designed to pay off the outstanding balance.
See proposed comment 7(b)(12)(iii)-1. This exemption would not apply
where the credit card may have a fixed repayment period for one credit
feature, but an indefinite repayment period on another feature. For
example, some retail credit cards have several credit features
associated with the account. One of the features may be a general
revolving feature, where the minimum payment for this feature does not
pay off the balance in a specific period of time. The card also may
have another feature that allows consumers to make specific types of
purchases (such as furniture purchases, or other large purchases), and
the minimum payments for that feature will pay off the purchase within
a fixed period of time, such as one year. New comment 7(b)(12)(iii)-1
makes clear that the exemption relating to a fixed repayment period
does not apply to the above situation, because the retail card account
as a whole does not have a fixed repayment period.
Exemption where cardholders have paid their accounts in full for
two consecutive months. In the October 2005 ANPR, the Board requested
comment on whether the Board should exempt credit card accounts of
consumers who typically do not revolve balances or make monthly
payments that regularly exceed the minimum. Q60. In response to the
October 2005 ANPR, several industry commenters urged the Board to
exempt card issuers from providing minimum payment disclosures to
consumers who do not regularly make minimum payments. These commenters
indicated that excluding non-minimum payers is appropriate because the
minimum payment disclosures are less meaningful to those consumers. On
the other hand, several consumer groups indicated that the Board should
not provide an exemption based on the characteristics or habits of the
accountholder, such as whether they typically pay in full. These
commenters indicated that the typical behavior of a particular consumer
can change quickly, due either to a temporary change in circumstances
(a move, a layoff, or a major medical expense) or a permanent change
(the death of a spouse or a disability). The consumer groups believed
that in these circumstances, it is important that consumers have
disclosure about the effects of paying the minimum payments in a timely
fashion, before an outstanding balance grows unmanageable.
The Board proposes to provide that card issuers are not required to
comply with minimum payment disclosure requirements for a particular
billing cycle if a consumer has paid the entire balance in full for the
previous two billing cycles. See proposed Sec. 226.7(b)(12)(iii)(F).
The GAO found in its study on minimum payment disclosures that
cardholders who pay their balances in full each month (non-revolvers)
were generally satisfied with receiving generic disclosures or none at
all, and did not prefer customized disclosures such as actual repayment
disclosures. Thirty-seven percent of non-revolvers found the customized
disclosure extremely or very useful. Eight percent of non-revolvers
found the customized disclosure moderately
[[Page 33005]]
useful and 55 percent found it slightly or not useful. The GAO
indicated that many of the non-revolvers it interviewed who preferred
not to receive a customized disclosure explained that they paid their
balance in full each month, already understood the consequences of
making only minimum payments, and did not need the additional reminder.
See GAO Report on Minimum Payments, pages 26, 30-31.
Thus, because non-revolvers may not find the minimum payment
disclosures very useful or meaningful, the Board proposes to exempt
card issuers from the requirement to provide the minimum payment
disclosures in a particular billing cycle if a consumer has paid the
entire balance in full for the two previous billing cycles. For
example, if a consumer paid the entire balance in full for account
activity in March and April, the creditor would not be required to
provide the minimum payment disclosure for the statement representing
account activity in May. The Board believes this approach strikes an
appropriate balance between benefits to consumers from the disclosures,
and compliance burdens on issuers in providing the disclosures.
Consumers who might benefit from the disclosures will receive them.
Consumers who carry a balance each month will always receive the
disclosure, and consumers who pay in full each month will not.
Consumers who sometimes pay their bill in full and sometimes do not
will receive the minimum payment disclosures if they do not pay in full
the prior two consecutive months (cycles). Also, if a consumer's
typical payment behavior changes from paying in full to revolving, the
consumer will begin receiving the minimum payment disclosures after not
paying in full one billing cycle, when the disclosures would appear to
be timely. In addition, creditors already typically track whether a
consumer has paid their balance in full for two consecutive months.
Typically, creditors provide a grace period on new purchases to
consumers (that is, creditors do not charge interest to consumers on
new purchases) if consumers paid both the current balance and the
previous balance in full. Thus, creditors currently capture payment
history for consumers for two billing cycles.
In response to the October 2005 ANPR, one industry commenter
indicated that many creditors do not have the processing systems that
are capable of selectively pricing the disclosures from month-to-month
based on customers' prior payment patterns. Card issuers are not
required to take advantage of this exemption from providing the minimum
payment disclosures for a particular billing cycle if a consumer has
paid the entire balance in full for the previous two billing cycles.
Card issuers may provide the minimum payment disclosures to all of its
cardholders, even to those cardholders that fall within this exemption.
If issuers choose to provide voluntarily the minimum payment
disclosures to those cardholders that fall within this exemption,
issuers should follow the disclosures rules set forth in Sec.
226.7(b)(12), the accompanying commentary, and Appendices M1-M3 (as
appropriate) for those cardholders.
Exemption where balance has fixed repayment period. In response to
the October 2005 ANPR, several industry commenters urged the Board to
exempt credit cards with fixed payment features from the minimum
payment disclosures. As described above, some retail credit cards may
have several features on the card. One of those features may allow
consumers to make certain types of purchases with the feature (such as
furniture purchases, or other large purchases), and the minimum
payments for that feature will pay off the purchase within a specific
period of time, such as one year. Some commenters indicated that these
types of accounts should be exempted from the minimum payment
disclosure requirements because consumers would know the repayment
period from the account agreement.
The Board proposes to exempt credit card issuers from providing the
minimum payment disclosures on periodic statements in a billing cycle
where the entire outstanding balance held by consumers in that billing
cycle is subject to a fixed repayment period specified in the account
agreement and the required minimum payments applicable to this feature
will amortize the outstanding balance within the fixed repayment
period. This exemption is meant to cover the retail cards described
above in those cases where the entire outstanding balance held by a
consumer in a particular billing cycle is subject to a fixed repayment
period specified in the account agreement. The minimum payment
disclosures would not appear to provide useful information to consumers
in this context because consumers would be able to learn from their
account agreements how long it would take to repay the balance. The
cost of providing this information a second time, including the costs
to reprogram periodic statement systems and to establish and maintain a
toll-free telephone number, may not be justified by the limited benefit
to consumers. See proposed comment 7(b)(12)(iii)-2.
Other exemptions. In response to the October 2005 ANPR, several
commenters suggested other exemptions to the minimum payment
requirements, as discussed below. For the reasons discussed below, the
Board is not proposing to include these exemptions.
1. Exemption for discontinued credit card products. In response to
the October 2005 ANPR, one commenter urged the Board to provide a
partial exemption for credit card products for which no new accounts
are being opened and for which existing accounts are closed to new
transactions. With respect to these products, the commenter urged the
Board to exempt issuers of these products from having to place the
minimum payment disclosures on the periodic statement, but instead
allow issuers to provide these notices in freestanding inserts to the
periodic statements. The commenter indicates that the number of
accounts that are discontinued are usually very small and the computer
systems used to produce the statements for the closed accounts are
being phased out.
The Board solicits further comment on why this exemption is needed.
What are the costs of redesigning the old computer systems to provide
the minimum payment disclosures (that is, the warning statement, the
hypothetical example, and the toll-free telephone number) on the
periodic statements?
2. Exemption for credit card accounts purchased within the last 18
months. In response to the October 2005 ANPR, one commenter urged the
Board to provide an exemption for accounts purchased by a credit card
issuer. With respect to these purchased accounts, the commenter urged
the Board to exempt issuers from placing the minimum payment
disclosures on the periodic statement during a transitional period (up
to 18 months) while the purchasing issuer converts the new accounts to
its statement system. In this situation, the commenter indicated that
issuers should be allowed to provide these notices in freestanding
inserts to the periodic statements.
The Board solicits further comment on why this exemption is needed.
Why could the purchasing issuer not continue to use the periodic
statement system and toll-free telephone numbers used by the selling
issuer to meet the requirements of the minimum payment disclosures,
until the purchased accounts are converted to the purchaser's systems?
3. Credit card products that do not use declining balance
amortization. One commenter suggested that the Board
[[Page 33006]]
exempt from the minimum payment disclosure requirements credit card
products that do not use declining balance amortization to calculate
the minimum payment. For example, some retail credit cards base their
minimum payment formula on the original purchase price or similar
amount, rather than on the declining balance. The commenter indicates
that these products should be exempt because amortization schedules for
these products result in far shorter repayment periods. The Board is
proposing not to adopt this exemption because even though the
amortization schedules for these products may be shorter than for cards
where the minimum payment is calculated on the declining balance, the
payoff time may not be so short as to justify an exemption. For
example, assume the minimum payment formula is 3.33 percent of the
highest balance or $10, whichever is greater. It could still take
around 4 years to pay off a $500 balance at a 21.9 percent APR if a
consumer only made minimum payments. (For contrast, the repayment
period would be around 7 years if the minimum payment was calculated
based on the outstanding balance, instead of the highest balance.)
4. Credit cards with balances of less than $500. One commenter
suggested that the Board exempt credit card accounts from the minimum
payment disclosure requirements in cases where the balance on the card
is less than $500. This commenter indicated in cases of low balances,
the repayment period is fairly short and so the minimum payment
disclosure is less needed. The Board is not proposing to exempt these
credit card accounts. Depending on how the minimum payment is
calculated, it can still take a significant amount of time to pay off a
$500 balance if only minimum payments are made. For example, assume the
minimum payment is calculated based on the following formula: the
greater of (1) 1 percent of the outstanding balance plus interest
charges that accrued in the past month; or (2) $10. It could still take
around 5 years to repay a $500 balance at a 7.99 percent APR if only
minimum payments are made.
7(b)(12)(iv) Toll-free Telephone Numbers
Under Section 1301(a) of the Bankruptcy Act, depository
institutions generally must establish and maintain their own toll-free
telephone numbers or use a third party to disclose the repayment
estimates based on the ``table'' issued by the Board. 15 U.S.C.
1637(b)(11)(F)(i). At the issuer's option, the issuer may disclose the
actual repayment disclosure through the toll-free telephone number. The
Board also is required to establish and maintain, for two years, a
toll-free telephone number for use by customers of depository
institutions having assets of $250 million or less. 15 U.S.C.
1637(b)(11)(F)(ii). The FTC must maintain a toll-free telephone number
for creditors other than depository institutions. 15 U.S.C.
1637(b)(11)(F).
The Bankruptcy Act also provides that consumers who call the toll-
free telephone number may be connected to an automated device through
which they can obtain repayment information by providing information
using a touch-tone telephone or similar device, but consumers who are
unable to use the automated device must have the opportunity to be
connected to an individual from whom the repayment information may be
obtained. Unless the issuer is providing an actual repayment
disclosure, the issuer may not provide through the toll-free telephone
number a repayment estimate other than estimates based on the ``table''
issued by the Board. 15 U.S.C. 1637(b)(11)(F). These same provisions
apply to the FTC's and the Board's toll-free telephone numbers as well.
The Board proposes to add new Sec. 226.7(b)(12)(iv) and
accompanying commentary to implement the above statutory provisions
related to the toll-free telephone numbers. In addition, new comment
7(b)(12)(iv)-3 would provide that once a consumer has indicated that he
or she is requesting the generic repayment estimate or the actual
repayment disclosure, as applicable, card issuers may not provide
advertisements or marketing information to the consumer prior to
providing the repayment information required or permitted by Appendix
M1 or M2, as applicable.
7(b)(12)(v) Definitions
As discussed above, Section 1301(a) of the Bankruptcy Act requires
the Board to establish and maintain, for two years, a toll-free
telephone number for use by customers of depository institutions having
assets of $250 million or less. 15 U.S.C. 1637(b)(11)(F)(ii). For ease
of reference in the regulation, the Board proposes to define the above
depository institutions as ``small depository institution issuers.''
See proposed Sec. 226.7(b)(12)(v).
7(b)(13) Format Requirements
As discussed throughout this section-by-section analysis to Sec.
226.7, consumer testing conducted for the Board indicates improved
understanding when related information is grouped together. Under the
proposal, creditors would group together when a payment is due (due
date and cut-off time if before 5 p.m.), how much is owed (minimum
payment and ending balance), and what the potential costs are for
paying late (late-payment fee, and penalty APR if triggered by a late
payment). See proposed Samples G-18(E) and G-18(F) in Appendix G. The
proposed format requirements are intended to fulfill Congress's intent
to have the new late payment and minimum payment disclosures ensure
consumers' ability to understand the consequences of paying late or
making only minimum payments.
7(b)(14) Change-in-Terms and Increased Penalty Rate Summary for Open-
End (Not Home-Secured) Plans
A major goal of its review of Regulation Z's open-end credit rules
is to address consumers' surprise at increased rates (and/or fees). In
part, the Board is addressing the issue in Sec. 226.9(c) and Sec.
226.9(g) to give more time before new rates and changes to significant
costs become effective. See proposed Sec. 226.9(c)(2) and Sec.
226.9(g). The proposed new Sec. 226.7(b)(14) is intended to enable
consumers to notice more easily changes in their account terms.
Increasing the time period to act is ineffective if consumers do not
see the change-in-term notice. Consumers who participated in testing
conducted for the Board consistently set aside change of term notices
that accompanied periodic statements. Research conducted for the Board
indicates that consumers do look at the front side of periodic
statements and do look at transactions. Therefore, when a change-in-
terms notice is provided on or with a periodic statement the proposal
would require a summary of key changes to precede transactions. In
addition, when a notice of a rate increase due to delinquency or
default or as a penalty is provided on or with a periodic statement,
the proposal would require this notice to precede transactions. Samples
G-20 and G-21 in Appendix G illustrate the proposed format requirement
under Sec. 226.7(b)(14) and the level of detail required for the
notice under Sec. 226.9(c)(2)(iii) and Sec. 226.9(g)(3). Forms G-
18(G) and G-18(H) illustrate the placement of these notices on a
periodic statement.
Section 226.8 Identifying Transactions on Periodic Statements
TILA Section 127(b)(2) requires creditors to identify on periodic
statements credit extensions that occurred during a billing cycle. 15
[[Page 33007]]
U.S.C. 1637(b)(2). The statute calls for the Board to implement
requirements that are sufficient to identify the transaction or to
relate the credit extension to sales vouchers or similar instruments
previously furnished. The rules for identifying transactions are
implemented in Sec. 226.8, and vary depending on whether: (1) The
sales receipt or similar credit document is included with the periodic
statement, (2) the transaction is sale credit (purchases) or nonsale
credit (cash advances, for example), and (3) the creditor and seller
are the ``same or related.'' TILA's billing error protections include
consumers' requests for additional clarification about transactions
listed on a periodic statement. 15 U.S.C. 1666(b)(2); Sec.
226.13(a)(6).
The Board proposes to update and simplify the rules for identifying
sales transactions when the sales receipt or similar document is not
provided with the periodic statement (so called ``descriptive
billing''), which is typical today. The rules for identifying
transactions where such receipts accompany the periodic statement are
not affected by the proposal. The proposed changes reflect current
business practices and consumer experience, and are intended to ease
compliance. Currently, creditors that use descriptive billing are
required to include on periodic statements an amount and date as a
means to identify transactions, and the proposal would not affect those
requirements. As an additional means to identify transactions, current
rules contain description requirements that differ depending on whether
the seller and creditor are ``same or related.'' For example, a retail
department store with its own credit plan (seller and creditor are same
or related) sufficiently identifies purchases on periodic statements by
providing the department such as ``jewelry'' or ``sporting goods;''
item-by-item descriptions are not required. Periodic statements
provided by issuers of general purpose credit cards, where the seller
and creditor are not the same or related, identify transactions by the
seller's name and location.
The Board proposes to provide additional flexibility to creditors
that do not provide sales slips or similar documents with the periodic
statement. Under the proposal, all creditors would be permitted to
identify sales transactions (in addition to the amount and date) by the
seller's name and location. Thus, creditors and sellers that are the
same or related could, at their option, identify transactions by a
brief identification of goods or services, which they are currently
required to do in all cases, or they could provide the seller's name
and location for each transaction. Guidance on the level of detail
required to describe amounts, dates, the identification of goods, or
the seller's name and location remains unchanged.
The Board's proposal is guided by several factors. The standard set
forth by TILA for identifying transactions on periodic statements is
quite broad. 15 U.S.C. 1637(b)(2). Whether a general description such
as ``sporting goods'' or the store name and location would be more
helpful to a consumer can depend on the situation. Many retailers
permit consumers to purchase in a single transaction items from a
number of departments; in that case, the seller's name and location may
be as helpful as the description of a single department from which
several dissimilar items were purchased. Also, the seller's name and
location has become the more common means of identifying transactions,
as the use of general purpose cards increases and the number of store-
only cards decreases. Under the proposed rule, retailers that commonly
accept general purpose credit cards but also offer a credit card
account or other open-end plan for use only at their store would not be
required to maintain separate systems that enable different
descriptions to be provided, depending on the type of card used.
Finally, it appears that any consumer benefits would be minimally
affected by the proposed change because many retailers permit purchases
from different departments to be charged in a single transaction.
Moreover, consumers are likely to carefully review transactions on
periodic statements and inquire about transactions they do not
recognize, such as when a retailer is identified by its parent company
on sales slips which the consumer may not have noticed at the time of
the transaction. Moreover, consumers are protected under TILA with the
ability to assert a billing error to seek clarification about
transactions listed on periodic statements, and are not required to pay
the disputed amount while the creditor obtains the necessary
clarification. Maintaining rules that require more standardization and
detail would be costly, and likely without significant corresponding
consumer benefit. Thus, the proposal is intended to provide flexibility
for creditors without reducing consumer protection.
The Board notes, however, that some retailers offering their own
open-end credit plans tie their inventory control systems to their
systems for generating sales receipts and periodic statements. In these
cases, purchases listed on periodic statements may be described item by
item, for example, to indicate brand name such as ``XYZ Sweater.'' This
item-by-item description, while not required under current or proposed
rules, would remain permissible under the proposal; thus, no
operational changes would be required for these retailers.
To implement the approach described above, Sec. 226.8 would be
revised as follows. Section 226.8(a)(1) would set forth the proposed
rule providing flexibility in identifying sales transactions, as
discussed above. Section 226.8(a)(2) would contain the existing rules
for identifying transactions when sales receipts or similar documents
accompany the periodic statement. Section 226.8(b) is revised for
clarity. A new Sec. 226.8(c) would be added to set forth rules now
contained in footnotes 16 and 19; and, without references to ``same or
related'' parties, footnotes 17 and 20. The substance of footnote 18,
based on a statutory exception where the creditor and seller are the
same person, would be deleted as unnecessary. The title of the section
would be revised for clarity.
The commentary to Sec. 226.8 would be reorganized and consolidated
but would not be substantively changed. Comments 8-1, 8(a)-1, and
8(a)(2)-4 would be deleted as duplicative. Similarly, comments 8-6
through 8-8, which provide creditors with flexibility in describing
certain specific classes of transactions regardless of whether they are
``related'' or ``nonrelated'' sellers or creditors, would be deleted as
unnecessary. Existing comments 8-4 and 8(a)(2)-3, which provide
guidance when copies of credit or sales slips accompany the statement,
also would be deleted. The Board believes this practice is no longer
common, and to the extent sales or similar credit documents accompany
billing statements, additional guidance seems unnecessary. Proposed
Sec. 226.8(a)(1)(ii) and comments 8(a)-3 and 8(a)-7, which provide
guidance for identifying mail or telephone transactions, also would
refer to Internet transactions. Proposed comment 8(a)-1 would provide
an example of new services that are now commonly purchased from
creditors as well as third party service providers (sale credit).
Section 226.9 Subsequent Disclosure Requirements
Section 226.9 sets forth a number of disclosure requirements that
apply after an account is opened, including a requirement to provide
billing rights
[[Page 33008]]
statements annually, a requirement to provide at least 15 days advance
notice whenever a term required to be disclosed in the account-opening
disclosures is changed, and a requirement to provide finance charge
disclosures whenever credit devices or features are added on terms
different from those previously disclosed.
With respect to open-end (not home-secured) plans, the Board
proposes a number of substantive and technical revisions to Sec. 226.9
and the accompanying commentary, as further described below. The
proposal would require certain disclosures to accompany checks that
access a credit card account. In addition, the proposal would require
creditors to provide a summary table of a limited number of key terms
if those terms are changed. The summary table would appear on the first
page of the notice or a separate piece of paper. Moreover, if the
change-in-terms notice is included with a periodic statement, that
summary table would be required to be provided on the front of the
first page of the periodic statement, before the list of transactions
for the statement period. Also, the Board would require creditors to
provide advance notice when a rate is increased due to a consumer's
delinquency or default or as a penalty. The Board's proposal also would
require creditors to provide 45 days advance notice for changes in
terms or increases in rates due to delinquency or default or penalty
pricing. Home-equity lines of credit (HELOCs) subject to Sec. 226.5b
would not be affected by these proposed revisions. For the reasons set
forth in the section-by-section analysis to Sec. 226.6(b)(1), the
Board would update references to ``free-ride period'' as ``grace
period'' in the regulation and commentary, without any intended
substantive change.
9(a) Furnishing Statement of Billing Rights
TILA Section 127(a)(7) and Sec. 226.9(a) require creditors to mail
or deliver a billing error rights statement annually, either to all
consumers or to each consumer entitled to receive a periodic statement.
15 U.S.C. 1637(a)(7). (See Model Form G-3.) Alternatively, creditors
may provide a billing rights statement on each periodic statement. (See
Model Form G-4.) Both the regulation and commentary would be unchanged
under the proposal. However, the Board proposes to revise both Model
Forms G-3 and G-4 to improve the readability of these notices. The
revised forms are in G-3(A) and G-4(A) of Appendix G. For open-end (not
home-secured) plans, creditors may use Model Forms G-3(A) and G-4(A).
For HELOCs subject to the requirements of Sec. 226.5b, creditors may
use the current Model Forms G-3 and G-4, or the revised forms.
9(b) Disclosures for Supplemental Credit Access Devices and Additional
Features
Section 226.9(b) requires certain disclosures when a creditor adds
a credit device or feature to an existing open-end plan. When a
creditor adds a credit feature or delivers a credit device to the
consumer within 30 days of mailing or delivering the account-opening
disclosures under current Sec. 226.6(a), and the device or feature is
subject to the same finance charge terms previously disclosed, the
creditor is not required to provide additional disclosures. If the
credit feature or credit device is added more than 30 days after
mailing or delivering the account-opening disclosures, and is subject
to the same finance charge terms previously disclosed in the account-
opening agreement, the creditor must disclose that the feature or
device is for use in obtaining credit under the terms previously
disclosed. However, if the added credit device or feature has finance
charge terms that differ from the disclosures previously given under
Sec. 226.6(a), then the disclosures required by Sec. 226.6(a) that
are applicable to the added feature or device must be given before the
consumer uses the new feature or device.
In the December 2004 ANPR, the Board solicited comment as to
whether there are formatting tools or navigational aids that could more
effectively link information in account-opening disclosures with
information provided in subsequent disclosures under Sec. 226.9(b),
such as checks that access a credit card account. Q45. Many creditors
commented that there would be no benefit to linking subsequent
disclosures and account-opening disclosures because many consumers fail
to retain the information they receive at account opening. Several
creditors commented that improved formatting could improve consumer
understanding; however, they were concerned about overly prescriptive
requirements that might hinder creditors' ability to tailor their
disclosure formats to their products and product terms. Some creditors
and consumer groups suggested importing the tabular format used to
disclose information in credit card or charge card applications and
solicitations to the subsequent disclosure context.
The Board is proposing to retain the current rules set forth in
Sec. Sec. 226.9(b)(1) and 226.9(b)(2) for all credit devices and
credit features except checks that access a credit card account. With
respect to such checks, the Board is concerned that the current rule in
Sec. 226.9(b)(1) may not communicate effectively to the consumer the
material terms of checks that access a credit card account, when those
checks are mailed or sent to a consumer 30 days or more after the Sec.
226.6 disclosures for the underlying account are provided. The Board
agrees with commenters that, after a significant time has passed, it
becomes less likely that consumers will still have a copy of the
account-opening disclosures, and all relevant change-in-terms notices.
With respect to open-end (not home-secured) plans, the Board is
proposing to create a new Sec. 226.9(b)(3) that would require that
certain information be disclosed each time that checks that access a
credit card account are mailed to a consumer, for checks mailed more
than 30 days following the delivery of the account-opening disclosures.
This provision would apply regardless of whether that information was
previously included in the account-opening disclosures. As under the
current regulation, no additional disclosures would be required when a
creditor provides, within 30 days of the account-opening disclosures,
checks that access a credit card account, if the finance charge terms
are the same as those that were previously disclosed. HELOCs would not
be affected by this proposed revision.
Creditors would be required to provide the new Sec. 226.9(b)(3)
disclosures on the front of the page containing the checks that access
a credit card account. Specifically, the proposed amendments would
require the following key terms be disclosed on the front of the page
containing the checks: (1) Any discounted initial rate, and when that
rate will expire, if applicable; (2) the type of rate that will apply
to the checks after expiration of any discounted initial rate (such as
whether the purchase or cash advance rate applies) and the applicable
annual percentage rate; (3) any transaction fees applicable to the
checks; and (4) whether a grace period applies to the checks, and if
one does not apply, that interest will be charged immediately. If a
discounted initial rate applies, a creditor must disclose the type of
rate that will apply after the discounted initial rate expires, and the
rate that will apply after the discounted initial rate expires. The
disclosures must be accurate as of the time the disclosures are given.
A variable annual percentage rate is accurate if it was in effect
within 30 days of when the disclosures are given. Proposed Sec.
226.9(b)(3) would
[[Page 33009]]
require that these key terms be disclosed in a tabular format
substantially similar to Sample G-19 in Appendix G.
It is the Board's understanding that checks that access a credit
card account often are mailed with the periodic statement, so consumers
will frequently receive an updated disclosure of the periodic rate in
the same envelope as the checks. The Board considered permitting
creditors to disclose the rate that applies to a check by means of a
reference to the type of applicable periodic rate (e.g., balance
transfer or cash advance) accompanied by a reference to the consumer's
periodic statement. However, consumer testing conducted for the Board
showed that while participants looked at actual numbers on the front of
the page of checks, they generally did not notice or pay attention to a
cross reference to the periodic statement.
Thus, the Board proposes that the actual APRs and fees applicable
to the checks must be disclosed pursuant to Sec. 226.9(b)(3). The
Board understands, however, that creditors may engage in risk-based
pricing with regard to checks used by consumers, and seeks with this
proposal to strike an appropriate balance between meaningful disclosure
for consumers and the operational burden on creditors. The proposed
rule would require that creditors customize each set of checks sent to
reflect a particular consumer's rate. The Board seeks comment on the
operational burden associated with customizing the checks, and on
alternatives, such as whether providing a reference to the type of rate
that will apply, accompanied by a toll-free telephone number that a
consumer could call to receive additional information, would provide
sufficient benefit to consumers while limiting burden on creditors.
The Board also seeks comment as to whether there are other credit
devices or additional features that creditors add to consumers'
accounts to which this proposed rule should apply.
The Board has proposed several technical revisions to improve the
clarity of Sec. 226.9(b) and the associated commentary.
9(c) Change in Terms
Under Sec. 226.9(c) of Regulation Z, certain changes to the terms
of an open-end plan require specific notice of the change. (TILA does
not address changes in terms to open-end plans.) The general rule is
that creditors must provide 15 days' advance notice of changes in terms
required to be included in the account-opening disclosures, with some
exceptions, or to increase the minimum payment. See current Sec.
226.9(c)(1).
Advance notice currently is not required in all cases. For example,
if an interest rate or other finance charge increases due to a
consumer's default or delinquency, notice is required, but need not be
given in advance. See current Sec. 226.9(c)(1); comment 9(c)(1)-3.
Furthermore, no change-in-terms notice is required if the specific
change is set forth initially by the creditor in the account-opening
disclosures. See current comment 9(c)-1. For example, some credit card
account agreements permit the card issuer to increase the periodic rate
if the consumer makes a late payment. Because the circumstances of the
increase are specified in advance in the account agreement, the
creditor currently need not provide a change-in-terms notice; under
current Sec. 226.7(d) the new rate will appear on the periodic
statement for the cycle in which the increase occurs.
In the December 2004 ANPR, the Board sought comment as to whether
mailing a notice 15 days prior to the effective date of a change in an
interest rate provided timely notice to consumers. Q26. The Board also
asked whether existing disclosure rules for increases to interest rates
and other finance charges were adequate to enable consumers to make
timely decisions about how to manage their accounts. Q27. Some
commenters noted that consumers are surprised by changes to the terms
of their accounts and are not aware that such changes are possible
before they take effect, because they do not receive advance notice of
those changes and do not remember the information regarding those
changes that was contained in the account-opening disclosures. Consumer
advocates expressed concern that consumers are not aware when they have
triggered rate increases, for example by paying late, and thus are
unaware that it might be in their best interest to shop for alternative
financing before the rate increase takes effect. Some consumer
commenters requested that the Board ban certain practices, such as
``universal default clauses,'' which permit a creditor to raise a
consumer's interest rate to the penalty rate if the consumer, for
example, makes a late payment on any account, not just on accounts with
that creditor.
The Board proposes three revisions to the regulation and commentary
to improve consumers' awareness about changes in their account terms or
increased rates due to delinquency or default or as a penalty. These
revisions also are intended to enhance consumers' ability to shop for
alternative financing before such account terms become effective. The
proposed revisions generally apply when a creditor is changing terms
that must be disclosed in the account-opening summary table under Sec.
226.6(b)(4). See section-by-section analysis to Sec. 226.6(b)(4).
First, the Board proposes to expand the circumstances under which
consumers receive advance notice of changed terms, or increased rates
due to delinquency, or for default or as a penalty. Second, the Board
proposes to give consumers earlier notice of a change in terms, or for
increased rates due to delinquency or default or as a penalty. Third,
the Board proposes to introduce format requirements to make the
disclosures about changes in terms or for increased rates due to
delinquency, default or as a penalty more effective. HELOCs would not
be affected by these proposed revisions. The provisions dealing with
notices about increased rates due to delinquency, or default or as a
penalty are discussed in the section-by-section analysis to Sec.
226.9(g).
Changes in late-payment fees and over-the-credit limit fees.
Creditors currently do not have to provide notice of changes to late-
payment fees and over-the-credit-limit charges, pursuant to current
Sec. 226.9(c)(2). For open-end (not home-secured) plans, the Board's
proposal would require 45 days advance notice for changes involving
late-payment charges or over-the-credit-limit charges, other than a
reduction in the amount of the charges. See proposed Sec.
226.9(c)(2)(i). The Board believes that it would be beneficial for
consumers to have advance notice of changes to these charges, which can
be substantial depending on how a consumer uses his or her account.
Late-payment charges and over-the-credit-limit charges can have a large
aggregate effect, particularly since they need not be one-time charges,
and can be charged month after month if a consumer repeatedly makes
late payments or exceeds his or her credit limit. Advance notice
regarding changes in the amount of these charges may assist consumers
to make better decisions regarding their account usage and regarding
when and in what amount they should make payments in order to avoid
these potentially recurring charges. This amendment would require that
45 days' advance notice be given only when the amount of a late-payment
fee or over-the-credit-limit fee changes, not when such a fee is
applied to a consumer's account.
Timing. As discussed above, Sec. 226.9(c)(1) currently provides
that whenever any term required to be disclosed under Sec. 226.6 is
changed or the required minimum payment is
[[Page 33010]]
increased, a written notice must be mailed or delivered to the consumer
at least 15 days before that change becomes effective. Commenters
responding to the December 2004 ANPR expressed a number of opinions
about this requirement. One consumer group and a number of individual
consumers stated that 15 days is not enough time for a consumer to seek
alternative financing, and recommended that consumers be given more
time. Some creditors stated that 15 days' advance notice was adequate.
Other industry commenters stated that they did not oppose increasing
the notice period from 15 days to 30 days, and added that many
consumers already receive notice approximately one month before a
change in terms becomes effective, because the notices often are sent
with periodic statements. A few consumer group commenters recommended
90 days' advance notice for all changes to terms.
In light of the comments received and upon further consideration of
this issue, for open-end (not home-secured) plans, the Board proposes
to add Sec. 226.9(c)(2)(i) to extend the notice period from 15 days to
45 days. For changes that require advance notice, the Board believes
that consumers should have sufficient time, following the notice and
before the change becomes effective, to change the usage of their plan
or to pursue alternative means of financing their purchases, such as
using another credit card, utilizing a home-equity line or installment
loan, or shopping for a new credit card.
The Board considered requiring that advance notice of changes in
terms be sent 30 days in advance, but concluded that 30 days could be
inadequate in some circumstances. The rule governs when notices must be
sent, not received by the consumer, so in practice the notice will be
received by the consumer with less days remaining to act than the full
advance notice period specified in the rule. In light of delays in mail
delivery, for example, a notice sent to a consumer 30 days in advance
may give a consumer only 25 days to seek alternative financing before
the change in terms takes effect. For example, if a consumer wants to
shop for another credit card, apply for, open, and transfer a balance
from an existing card to a new card, 30 days may be too short a time in
some cases. The Board's proposal that notice be sent 45 days in advance
should ensure, in most cases, that a consumer will have at least one
calendar month following receipt of the notice and before the change in
terms takes effect, to seek alternative financing or otherwise mitigate
the effect of the new terms.
The proposed 45 day notice period would not apply when the changes
affect charges that are not required to be disclosed under Sec.
226.6(b)(4). See proposed Sec. 226.9(c)(2)(ii). Specifically, if a
creditor increases any component of a charge, or introduces a new
charge, that is imposed as part of the plan under Sec. 226.6(b)(1) but
is not required to be disclosed as part of the account-opening summary
table under Sec. 226.6(b)(4), the creditor may either, at its option
(1) provide at least 45 days written advance notice before the change
becomes effective, or (2) provide notice orally or in writing of the
amount of the charge to an affected consumer at a relevant time before
the consumer agrees to or becomes obligated to pay the charge. For
example, a fee for expedited delivery of a credit card is a charge
imposed as part of the plan under Sec. 226.6(b)(1) but is not required
to be disclosed in the account-opening summary table under Sec.
226.6(b)(4). If a creditor changes the amount of that expedited
delivery fee, the creditor may provide written advance notice of the
change to affected consumers at least 45 days before the change becomes
effective. Alternatively, the creditor may provide notice orally or in
writing of the amount of the charge to an affected consumer at a
relevant time before the consumer agrees to or becomes obligated to pay
the charge. See comment 9(c)(2)(ii)-1. Creditors meet the standard to
provide the notice at a relevant time if the oral or written notice of
a charge is given when a consumer would likely notice it, such as when
deciding whether to purchase the service that would trigger the charge.
For example, if a consumer telephones a card issuer to discuss a
particular service, a creditor would meet the standard if the creditor
clearly and conspicuously discloses the fee associated with the service
that is the topic of the telephone call. See comment 9(c)(2)(ii)-2. The
Board believes that for these charges, consumers do not need advance
notice of the current amount of the charge.
As discussed in the section-by-section analysis to Sec.
226.5(a)(1)(ii), creditors are permitted under the E-Sign Act to
provide in electronic form any TILA disclosure that is required to be
provided or made available to consumers in writing if the consumer
affirmatively consents to receipt of electronic disclosures in a
prescribed manner. 15 U.S.C. 7001 et seq. The Board requests comment on
whether there are circumstances in which creditors should be permitted
to provide cost disclosures in electronic form to consumers who have
not affirmatively consented to receive electronic disclosures for the
account, such as when a consumer seeks to make a payment online, and
the creditor imposes a fee for the service.
Format. Section 226.9 currently contains no restrictions or
requirements with regard to how change-in-terms notices are presented
or formatted. The consumer testing conducted for the Board explored the
usability of current change-in-terms notices. The results of this
consumer testing suggest that typical change-in-terms notices are not
formatted in a manner that is noticeable and easy for consumers to
understand. Consumer testing also suggests that improvements can be
made to these notices. A typical change-in-terms notice contains dense
blocks of contractual language in a small font, and may be on an
accordion-style pamphlet included with the consumer's periodic
statement. Consumer testing indicated that consumers may not look at
these pamphlets when they are included with periodic statements, and
that some consumers have trouble navigating these notices even when
their attention is explicitly drawn to the disclosures. These pamphlets
generally are not designed to draw attention to the changes because
they provide a disclosure of contractual provisions.
For open-end (not home-secured) plans, the Board proposes that
creditors be required to provide a summary table of a limited specified
number of key terms on the front of the first page of the change-in-
terms notice, or segregated on a separate sheet of paper. See proposed
Sec. 226.9(c)(2)(iii), Sample G-20 in Appendix G. Creditors would be
required to utilize the same headings as in the account-opening tables
in Model Form G-17(A) and Samples G-17(B) and G-17(C) in Appendix G. If
the change-in-terms notice were included with a periodic statement, a
summary table would be required to appear on the front of the periodic
statement, preceding the list of transactions for the period. See
Sec. Sec. 226.7(b)(14), 226.9(c)(2)(iii).
The Board believes that requiring a tabular summary of the key
terms of the consumer's account would make change-in-terms notices more
useful to consumers by highlighting those terms that may be of most
interest to them. Based on consumer testing conducted for the Board,
when a summary of key terms was included on change-in-terms notices
tested, consumers tended to read the notice and appeared to understand
better what key terms were being changed than when a summary was not
included.
[[Page 33011]]
The proposal also would require that creditors provide other
information in the change-in-terms notice, specifically (1) a statement
that changes are being made to the account; (2) a statement indicating
the consumer has the right to opt out of these changes, if applicable,
and a reference to additional information describing the opt out right
provided in the notice, if applicable; (3) the date the changes to
terms described in the summary table will become effective; (4) if
applicable, an indication that the consumer may find additional
information about the summarized changes, and other changes to the
account, in the notice; and (5) if the creditor is changing a rate on
the account, other than a penalty rate, a statement that if a penalty
rate applies to the consumer's account, the new rate described in the
notice does not apply to the consumer's account until the consumer's
account balances are no longer subject to the penalty rate. This
information must be placed directly above the summary of key changes
described above. This information is intended to give context to the
summary of key changes.
With respect to the reference to a right to opt out of the changes,
the Board is not requiring that creditors provide such an opt out
right. State law or other applicable laws may provide consumers with a
right to opt out of certain changes. If a consumer has the right to opt
out of the changes in the notice, a creditor must include a statement
indicating the consumer has the right to opt out of these changes, if
applicable, and a reference to additional information describing the
opt out right provided in the notice, if applicable.
Reduction in credit limit. Under Regulation Z, a creditor generally
may decrease a consumer's credit limit without providing any notice,
except with regard to HELOCs. As a result, there could be situations
where a consumer may exceed his or her credit limit without realizing
it, potentially triggering late-payment fees and penalty pricing. Under
new Sec. 226.9(c)(2)(v), for open-end (not home-secured) plans, if a
creditor decreases the credit limit on an account, advance notice of
the decrease must be provided before an over-the-limit fee or a penalty
rate can be imposed solely as a result of the consumer exceeding the
newly decreased credit limit. Under the proposal, notice must be
provided in writing or orally at least 45 days prior to imposing the
over-the-limit fee or penalty rate and shall state that the credit
limit on the account has been or will be decreased. The Board and other
federal banking agencies in the past have received a number of
complaints from consumers who were not notified when their credit
limits were decreased, and were surprised at the subsequent imposition
of an over-the-credit-limit fee. The Board is not proposing that
creditors may not reduce a consumer's credit limit. The Board
recognizes that creditors have a legitimate interest in mitigating the
risk of loss when a consumer's creditworthiness deteriorates, and that
a consumer's creditworthiness can deteriorate quickly. Therefore, the
Board's proposal would simply require that a creditor provide a notice
that it has reduced or will be reducing a consumer's credit limit 45
days before imposing any fee or penalty rate for exceeding that new
limit. This proposed amendment would apply only when the over-the-
credit-limit fee is imposed solely as a result of a reduction in the
credit limit; if the over-the-credit-limit fee would have been charged
notwithstanding the reduction in a credit limit, no advance notice
would be required. This provision is not intended to permit creditors
to provide a general notice at account opening that a consumer's credit
limit may change from time to time; rather, the notice should be sent
with regard to a specific credit limit reduction that has occurred or
will be occurring.
Rules affecting home-equity plans. The Board proposes at the
present time to retain in proposed Sec. 226.9(c)(1), without intended
substantive change, the current rules regarding the circumstances,
timing, and content of change-in-terms notices for HELOCs. These rules
will be reviewed in the Board's upcoming review of the provisions of
Regulation Z addressing closed-end and open-end (home-secured) credit.
The Board is aware that the current change-in-terms rules, which
have applicability both to HELOCs and open-end (not home-secured)
credit, address several types of changes in terms that are
impermissible for HELOCs subject to Sec. 226.5b. Section 226.5b
imposes substantive restrictions on which terms of HELOCs may be
changed, and in retaining the current change-in-terms rules for HELOCs,
the Board does not intend to amend or in any way change the substantive
restrictions imposed by Sec. 226.5b. Accordingly, the Board proposes
to make several deletions in proposed Sec. 226.9(c)(1) and the related
commentary with respect to HELOCs. For example, the Board proposes
deleting in new comment 9(c)(1)-1 the requirement that notice ``be
given if the contract allows the creditor to increase the rate at its
discretion but does not include specific terms for an increase,''
because such a contractual term would be prohibited under Sec. 226.5b.
The Board welcomes comment on whether there are any remaining
references in Sec. 226.9(c)(1) and the related commentary to changes
in terms that would be impermissible for open-end (home-secured) credit
pursuant to Sec. 226.5b.
9(e) Disclosures Upon Renewal of Credit or Charge Card
TILA Section 127(d), which is implemented in Sec. 226.9(e),
requires card issuers that assess an annual or other periodic fee,
including a fee based on activity or inactivity, on a credit card
account of the type subject to Sec. 226.5a to provide a renewal notice
before the fee is imposed. 15 U.S.C. 1637(d). The creditor must provide
disclosures required for credit card applications (although not in a
tabular format) and must inform the consumer that the renewal fee can
be avoided by terminating the account by a certain date. The notice
must generally be provided at least 30 days or one billing cycle,
whichever is less, before the renewal fee is assessed to the account.
However, there is an alternative delayed notice procedure where the fee
can be assessed; the fee must be reversed if the consumer terminates
the account provided the consumer is given notice.
Creditors are given considerable flexibility in the placement of
the disclosures required under Sec. 226.9(e). For example, the notice
can be preprinted on the periodic statement, such as on the back of the
statement. See Sec. 226.9(e)(3) and comment 9(e)(3)-2. However,
creditors that place any of the disclosures on the back of the periodic
statement must include a reference to those disclosures under Sec.
226.9(e)(3). To aid in compliance, a model clause that may, but is not
required to, be used is proposed for creditors that use the delayed
notice method. See proposed comment 9(e)(3)-1.
Comment 9(e)-4, which addresses accuracy standards for disclosing
rates on variable rate plans, would be revised, for the same reasons
and consistent with the proposed accuracy standard for account-opening
disclosures. See section-by-section analysis to Sec.
226.6(b)(2)(ii)(G).
Other proposed changes to Sec. 226.9(e) are minor with no intended
substantive change. For example, footnote 20a, dealing with format, is
deleted as unnecessary. The proposed reorganization of Sec. 226.5a is
intended, in part, to separate more clearly content and format
requirements in that section.
[[Page 33012]]
Nonetheless, to avoid any possible confusion, comment 9(e)-2, which
generally repeats footnote 20a, would be retained.
9(g) Increase in Rates Due to Delinquency or Default or Penalty Pricing
As discussed above with respect to Sec. 226.9(c), in the December
2004 ANPR, the Board asked whether existing disclosure rules for
increases to interest rates and other finance charges were adequate to
enable consumers to make timely decisions about how to manage their
accounts. Q27. Consumer advocates expressed concern that consumers are
not aware when they have triggered rate increases, for example by
paying late, and thus are unaware that it might be in their interest to
shop for alternative financing before the rate increase takes effect.
Some consumer commenters requested that the Board ban certain
practices, such as ``universal default clauses,'' which permit a
creditor to raise a consumer's interest rate to the penalty rate if the
consumer defaults on any accounts, not just on accounts with that
creditor.
The Board is not proposing at the present time to prohibit
universal default clauses or similar practices. Instead, as discussed
in the section-by-section analysis to Sec. 226.5a, the Board's
proposal seeks to improve the effectiveness of the disclosures given to
consumers regarding the conditions in which penalty pricing will apply.
In addition, the Board seeks to improve the ability of consumers to use
the disclosures given to them by proposing that disclosures be provided
prior to the application of penalty pricing to their accounts. To this
end, with respect to open-end (not home-secured) plans, the Board's
proposed rule would add Sec. 226.9(g)(1) to require creditors to
provide 45 days advance notice when a rate is increased due to a
consumer's delinquency or default, or if a rate is increased as a
penalty for one or more events specified in the account agreement, such
as a late payment or an extension of credit that exceeds the credit
limit. This notice would be required even if, as is currently the case,
the creditor specifies the penalty rate and the specific events that
may trigger the penalty rate in the account-opening disclosures.
Neither Regulation Z nor TILA defines what a ``default'' is, and
the Board is aware that credit agreements of some creditors permit
penalty pricing based on a single late payment by the consumer to that
creditor. The Board is concerned that the imposition of penalty pricing
can come as a costly surprise to consumers who are not aware of, or do
not understand, what behavior is considered a ``default'' under their
agreement. As discussed in the section-by-section analysis to Sec.
226.5a, consumer testing conducted for the Board indicated that some
consumers do not understand what factors can give rise to penalty
pricing, such as the fact that one late payment may constitute a
``default.'' Moreover, when penalty pricing is imposed, it may apply to
all of the balances on a consumer's account and often applies to
balances for several months or longer. Penalty rates can be more than
twice as much as the consumer's normal rate on purchases; for example,
default rates in excess of 30 percent are not uncommon.
The Board believes that the way to address penalty pricing is
through improved disclosures regarding the conditions under which
penalty pricing may be imposed. In part, the Board is proposing, in
connection with the disclosures given with credit card applications and
solicitations and at account opening, to enhance disclosures about
penalty pricing and revise terminology to address consumer confusion
regarding the meaning of ``default.'' However, in light of the
relatively low contractual threshold for rate increases based on
consumer delinquency, default or as a penalty, the Board believes that
consumers also would benefit from advance notice of these rate
increases, which they otherwise may not expect. Advance notice would
give consumers an opportunity to shop for alternate sources of credit,
pay down account balances before the rate increase takes effect, or
contact the card issuer to rectify any errors before penalty rates are
imposed. To make this opportunity viable, the Board is proposing that
the notice be provided at least 45 days before the increase takes
effect. The Board requests comment on whether a shorter time period,
such as 30 days' advance notice, would be adequate notice for consumers
whose interest rates are being increased due to default or delinquency,
or as a penalty.
The proposed rule would impose a de facto limitation on the
implementation of contractual terms between a consumer and creditor, in
that creditors would no longer be permitted to provide for the
immediate application of penalty pricing upon the occurrence of certain
events specified in the contract. The Board believes that this delay in
implementing contract terms is appropriate in light of the potential
benefit to consumers. Many consumers are likely unaware of the events
that will trigger such pricing. The account-opening disclosures may be
provided to the consumer too far in advance for the consumer to recall
the circumstances that may cause his or her rates to increase. In
addition, the consumer may not have retained a copy of the account-
opening disclosures and may not be able to effectively link the
information disclosed at account opening to the current repricing of
his or her account.
The Board notes that this advance notice provision does not, in any
manner, limit the contractual ability of creditors to establish the
events that trigger penalty pricing, or to establish the rates that
apply for such events. The Board also notes that use of this sort of de
facto delay in implementing contract terms has precedent in Regulation
Z. For example, since 1988, Sec. 226.20(c) has provided that 25 days'
advance notice must be given for certain increases in the payment for
an adjustable rate mortgage, even if the circumstances of the increase
are specified in advance in the contract.
Under the proposed rule, creditors would retain the ability to
mitigate risk by freezing credit accounts or lowering the credit limit
without providing advance notice (subject to proposed Sec.
226.9(c)(2)(v) discussed above, which addresses over-the-credit-limit
fees or penalty rates). Thus, creditors would be able to effectively
mitigate risk on accounts that are delinquent or in default
notwithstanding the fact that they would be required to provide a
notice 45 days before increasing the rate.
The rule also would not require that 45 days' advance notice be
given for certain changes made in accordance with the contract,
provided that such adjustment is not due to delinquency, default or as
a penalty. For example, if an employee offers an open-end plan with
discounted rates to its employees, the employer would not be required
to give a former employee 45 days' advance notice before increasing the
rate on that individual's account from the preferential employees' rate
to the standard rate, provided that the rate increase was set forth in
the account agreement.
Disclosure content and format. With respect to open-end (not home-
secured) plans, under the Board proposal, if a creditor is increasing
the rate due to delinquency or default or as a penalty, the creditor
must provide a notice with the following information: (1) A statement
that the delinquency or default rate or penalty rate has been
triggered, as applicable; (2) the date as of which the delinquency or
default rate or penalty rate will be applied to the account, as
applicable; (3) the
[[Page 33013]]
circumstances under which the delinquency or default rate or penalty
rate, as applicable, will cease to apply to the consumer's account, or
that the delinquency or default rate or penalty rate will remain in
effect for a potentially indefinite time period; and (4) a statement
indicating to which balances on the account the delinquency or default
rate or penalty rate will be applied, as applicable. See proposed Sec.
226.9(g)(3)(i). In consumer testing conducted for the Board, some
participants did not appear to understand that penalty rates can apply
to all of their balances, including existing balances. Some
participants also did not appear to understand how long a penalty rate
could be in effect. Without information about the balances to which the
penalty rate applies and how long it applies, consumers might have
difficultly determining whether they should shop for another card or
pursue alternate sources of financing. Consumers also may consider the
duration of penalty pricing when shopping for alternative sources of
credit which would enhance their ability to make prudent decisions.
If the notice regarding increases in rates due to delinquency,
default or penalty pricing were included on or with a periodic
statement, this notice must be in a tabular format. Under the proposal,
the notice also would be required to appear on the front of the
periodic statement, preceding the list of transactions for the period.
See proposed Sec. Sec. 226.7(b)(14), 226.9(g)(3)(ii)(A). If the notice
is not included on or with a periodic statement, the information
described above must be disclosed on the front of the first page of the
notice. See Sec. 226.9(g)(3)(ii)(B).
Section 226.10 Prompt Crediting of Payments
Section 226.10, which implements TILA Section 164, generally
requires a creditor to credit to a consumer's account a payment that
conforms to the creditor's instructions (also known as a conforming
payment) as of the date of receipt, except when a delay in crediting
the account will not result in a finance or other charge. 15 U.S.C.
1666c; Sec. 226.10(a). Section 226.10 also requires a creditor that
accepts a non-conforming payment to credit the payment within five days
of receipt. See Sec. 226.10(b). The Board has interpreted Sec. 226.10
to permit creditors to specify cut-off times indicating the time when a
payment is due, provided that the requirements for making payments are
reasonable, to allow most consumers to make conforming payments without
difficulty. See comments 10(b)-1 and -2. Pursuant to Sec. 226.10(b)
and comment 10(b)-1, if a creditor imposes a cut-off time, it must be
disclosed on the periodic statement; many creditors put the cut-off
time on the back of statements.
The December 2004 ANPR solicited comment regarding the cut-off
times used currently by most issuers for receiving payments, whether
cut-off times differ based on the type of payment (e.g., check, EFT,
telephone, or Internet), and whether the operating times of third party
processors differ from those of creditors. Q47-Q48, Q50. The December
2004 ANPR also requested comment regarding the adequacy and clarity of
current disclosures of payment due dates and cut-off times, and asked
whether the Board should issue a rule requiring creditors to credit
payments as of the date they are received, regardless of the time. Q49,
Q51.
Disclosure of cut-off times. In response to the December 2004 ANPR,
the Board received a number of comments describing issuers' current
practices regarding cut-off times. The majority of industry commenters
noted that they do set cut-off times that are in the early or mid-
afternoon, but that cut-off times may differ based on the means by
which a consumer makes his or her payment, with telephone and Internet
payments often having later cut-off times than payments made by mail.
These industry commenters argued that current disclosure of these cut-
off times is clear. Consumer groups and consumers commented that the
majority of banks now set a cut-off time on payment due dates and that
these cut-off times are a problem because they could result in a due
date that is one day earlier in practice than the date disclosed.
Consumer groups expressed particular concern about cut-off times
because they believe that issuers simultaneously may be decreasing the
time period between the end of the statement period and the time when
the payment is due.
Almost all industry comments opposed the Board's suggestion to
require creditors to credit payments as of the date they are received,
regardless of the time, noting that issuers need flexibility to work
with external vendors and that creditors' internal processes and
systems will to some extent dictate the timing of payment crediting.
Consumer and consumer group comments proposed a rule that would require
banks to consider the postmark to be the day the payment is received.
The Board is not proposing to require a minimum cut-off time.
Instead, as discussed above, the Board is proposing, in what would be
new Sec. 226.7(b)(11), to require that for open-end (not home-secured)
plans, creditors must disclose the earliest of their cut-off times for
payments near the due date on the front page of the periodic statement,
if that earliest cut-off time is before 5 p.m. on the due date. The
Board believes that the disclosure-based approach may benefit consumers
without imposing an unreasonable operational burden on creditors.
Consumers would be able to make better decisions about when to make
payments in order to avoid late-payment fees and default rates if
earlier cut-off times such as 12:00 p.m. were more prominently
disclosed on the periodic statement. In recognition of the fact that
creditors may have different cut-off times depending on the type of
payment (e.g., mail, Internet, or telephone), the Board's proposal
would require that creditors disclose only the earliest cut-off time,
if earlier than 5 p.m. on the due date. See proposed Sec.
226.7(b)(11). HELOCs would not be affected by the disclosure rule in
Sec. 226.7(b)(11).
Receipt of electronic payments made through a creditor's Web site.
The Board also proposes to add an example to comment 10(a)-2 that
states that for payments made through a creditor's Web site, the date
of receipt is the date as of which the consumer authorizes the creditor
to debit that consumer's account electronically. Industry comments to
the December 2004 ANPR stated that most credit card payments are still
received by mail. Nevertheless, the Internet is an increasingly
utilized resource for making credit card payments and for receiving
information about accounts. Unlike payments delivered by mail, payments
made via a creditor's Web site may be received almost immediately by
that creditor.
The proposed comment would refer to the date on which the consumer
authorizes the creditor to effect the electronic payment, not the date
on which the consumer gives the instruction. The consumer may give an
advance instruction to make a payment and some days may elapse before
the payment is actually made; accordingly, comment 10(a)-2 would refer
to the date on which the creditor is authorized to debit the consumer's
account. If the consumer authorized an immediate payment, but provided
the instruction after a creditor's cut-off time, the relevant date
would be the following business day. For example, a consumer may go
online on a Sunday evening and instruct that a payment be made;
however, the creditor could not transmit the request for the debit to
the
[[Page 33014]]
consumer's account until the next day, Monday. Under proposed comment
10(a)-2 the date on which the creditor was authorized to effect the
electronic payment would be deemed to be Monday, not Sunday. Proposed
comment 10(b)-1.i.B would clarify that the creditor may, as with other
means of payment, specify a cut-off time for an electronic payment to
be received on the due date in order to be credited on that date. The
Board solicits comment regarding the incidence of, and types of, any
delays that may prevent creditors or their third party processors from
receiving electronic payments on the date on which the creditor is
authorized to effect the payment.
The Board considered expanding this comment to cover electronic
payments received by other means (e.g., if the consumer authorizes a
payment to his deposit account-holding bank's Web site), because it is
likely that such electronic payments made through such parties also may
be received by the creditor on the same day that they are authorized.
However, it could be difficult for a creditor to monitor when a
consumer gives a third party an instruction to send a payment, and, in
addition, the creditor has no direct control over how long it takes the
third party to process that instruction. As a result, the Board's
proposed clarification of comment 10(a)-2 is limited to electronic
payments effected through the creditor's own Web site, over which the
creditor has control.
Promotion of payment via the creditor's Web site. The Board also
proposes to update the commentary to clarify that if a creditor
discloses that payments can be made on that creditor's Web site, then
payments made through the creditor's Web site will be considered
conforming payments for purposes of Sec. 226.10(b). Many creditors now
permit consumers to make payments via their Web site. Payment on the
creditor's Web site may not be specified on or with the periodic
statement as conforming payments, but it may be promoted in other ways,
such as in the account-opening agreement, via e-mail, in promotional
material, or on the Web site itself. It would be reasonable for a
consumer who receives materials from the creditor promoting payment on
the creditor's Web site to believe that it would be a conforming
payment and credited on the date of receipt. Therefore, the Board
proposes to amend comment 10(b)-2 to clarify that if a creditor
promotes that it accepts payments via its Web site (such as disclosing
on the Web site itself or on the periodic statement that payments can
be made via the Web site), then it is considered a conforming payment
for purposes of Sec. 226.10(b).
Third party processors. With regard to third party processors,
industry commenters noted that current practice is that payments
received by a third party processor are treated as if they were
received directly by the creditor, and that no further clarification is
necessary. Accordingly, the Board is not currently proposing any
amendments to specifically address third party processors.
Section 226.11 Treatment of Credit Balances; Account Termination
11(a) Credit Balances
TILA Section 165, implemented in Sec. 226.11, sets forth specific
steps that a creditor must take to return any credit balance in excess
of $1 on a credit account, including making a good faith effort to
refund any credit balance remaining in the consumer's account for more
than six months. 15 U.S.C. 1666d. The substance of Sec. 226.11 would
remain unchanged; however, the commentary would be revised to provide
that a creditor may comply with this section by refunding any credit
balance upon receipt of a consumer's oral or electronic request. See
proposed comment 11(a)-1. In addition, the Board proposes to move the
current rules in Sec. 226.11 to a new paragraph (a), with the
commentary renumbered accordingly, and to add a new paragraph (b) which
implements the account termination prohibition for certain open-end
accounts in Section 1306 of the Bankruptcy Act (further discussed
below). See TILA Section 127(h); 15 U.S.C. 1637(h). The section title
would be amended to reflect the new subject matter.
11(b) Account Termination
TILA Section 127(h), added by the Bankruptcy Act, prohibits an
open-end creditor from terminating open-end accounts for certain
reasons. Creditors cannot terminate an open-end plan before its
expiration date solely because the consumer has not incurred finance
charges on the account. The prohibition does not prevent a creditor
from terminating an account for inactivity in three or more consecutive
months. The October 2005 ANPR solicited comment on the need for
additional guidance, such as when an account ``expires'' and when an
account is ``inactive.'' Q106-Q108.
The Board proposes to implement TILA Section 127(h) in new Sec.
226.11(b). The general rule is stated in Sec. 226.11(b)(1) and mirrors
the statute; the prohibition would apply to all open-end plans.
Commenters expressed differing views on how the Board might
interpret ``expiration date.'' Some suggested using the expiration date
on credit cards as the date the account is deemed to expire. Others
noted that while cards may expire from time to time, the underlying
open-end plans commonly do not have maturity or expiration dates. These
commenters were concerned that if an account were deemed to ``expire''
when a credit card's expiration date occurs, new account-opening
disclosures would be required for the account to continue. The Board
believes that Congress did not intend such a result. Therefore, comment
11(b)(1)-1 would clarify that the underlying credit agreement, not the
credit card, determines if there is a stated expiration (maturity)
date. Creditors offering accounts without a stated expiration date
could not terminate those accounts solely because the consumer does not
incur finance charges on the account.
Under the proposal, a new Sec. 226.11(b)(2) would be added to
provide that the new rule in Sec. 226.11(b)(1) does not prevent
creditors from terminating an account under an open-end plan (with or
without an expiration date) that is inactive for three consecutive
months. Commenters were split on the need for guidance on an
``inactive'' account. Of those that suggested guidance, commenters
generally concurred that ``activity'' includes purchases or cash
advances, for example. But commenters disagreed whether an account with
an outstanding balance was ``active.'' Because f