[Federal Register: October 11, 2007 (Volume 72, Number 196)]
[Notices]
[Page 57947]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr11oc07-74]
[[Page 57947]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality
Agency Information Collection Activities: Proposed Collection;
Comment Request
AGENCY: Agency for Healthcare Research and Quality, Department of
Health and Human Services.
ACTION: Notice.
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SUMMARY: This notice announces the intention of the Agency for
Healthcare Research and Quality (AHRQ) to request that the Office of
Management and Budget (OMB) allow the renewal of the generic
information collection project: ``Voluntary Customer Surveys Generic
Clearance for the Agency for Healthcare Research and Quality'' In
accordance with the Paperwork Reduction Act of 1995, Public Law 104-13
(44 U.S.C. 3506(c)(2)(A)), AHRQ invites the public to comment on this
proposed information collection.
This proposed information collection was previously published in
the Federal Register on August 3, 2007 and allowed 60 days for public
comment. No comments were received. The purpose of this notice is to
allow an additional 30 days for public comment.
DATES: Comments on this notice must be received by November 13, 2007.
ADDRESSES: Written comments should be submitted to: AHRQ's OMB Desk
Officer by fax at (202) 395-6974 (attention: AHRQ's desk officer) or by
e-mail at OIRA_submission@omb.eop.gov (attention: AHRQ's desk
officer).
Copies of the proposed collection plans, data collection
instruments, and specific details on the estimated burden can be
obtained from AHRQ's Report Clearance Officer.
FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ, Reports
Clearance Officer, (301) 427-1477.
SUPPLEMENTARY INFORMATION:
Proposed Project
Voluntary Customer Surveys Generic Clearance for the Agency for
Healthcare Research and Quality
In response to Executive Order 12862, the Agency for Healthcare
Research Quality (AHRQ) plans to conduct voluntary customer surveys to
assess strengths and weaknesses in agency program services. Customer
surveys to be conducted by AHRQ may include readership surveys from
individuals using AHRQ automated and electronic technology databases to
determine satisfaction with the information provided or surveys to
assess effect of the grants streamlining efforts. Results of these
surveys will be used in future program planning initiatives and to
redirect resources and efforts, as needed, to improve AHRQ program
services. The current clearance will expire January 31, 2008. This is a
request for a generic approval from OMB to conduct customer surveys
over the next three years.
Methods of Collection
The data will be collected using a combination of methodologies
appropriate to each survey. These methodologies include:
Evaluation forms;
Mail surveys;
Focus groups;
Automated and electronic technology (e.g., e-mail, Web-
based surveys, instant fax, AHRQ Publications Clearinghouse customer
feedback) and,
Telephone surveys.
Estimated Annual Respondent Burden
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No. of Average hour Total hours of
Type of survey respondents burden response burden
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Mail/Telephone Surveys................................. 51,200 0.15 7,680
Automated/Web-based.................................... 52,000 0.163 8,476
Focus Groups........................................... 200 1.0 200
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Totals............................................. 103,400 NA 16,356
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This information collection will not impose a cost burden on the
respondents beyond that associated with their time to provide the
required data. There will be no additional costs for capital equipment,
software, computer services, etc.
Estimated Annual Costs to the Federal Government
The mail and telephone surveys and focus groups will in some cases
be carried out under contract. Assuming the contract cost per survey is
$50,000-$100,000, and for each focus group is $20,000, total contract
costs could be $720,000 per year.
Request for Comments
In accordance with the above-cited Paperwork Reduction Act
legislation, comments on AHRQ's information collection are requested
with regard to any of the following: (a) Whether the proposed
collection of information is necessary for the proper performance of
AHRQ health care research and health care information dissemination
functions, including whether the information will have practical
utility; (b) the accuracy of AHRQ's estimate of burden (including hours
and costs) of the proposed collection(s) of information; (c) ways to
enhance the quality, utility, and clarity of the information to be
collected; and (d) ways to minimize the burden of the collection of
information upon the respondents, including the use of automated
collection techniques or other forms of information technology.
Comments submitted in response to this notice will be summarized
and included in the Agency's subsequent request for OMB approval of the
proposed information collection. All comments will become a matter of
public record.
Dated: October 2, 2007.
Carolyn M. Clancy,
Director.
[FR Doc. 07-5009 Filed 10-10-07; 8:45 am]
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