[Federal Register: September 17, 2007 (Volume 72, Number 179)]
[Notices]               
[Page 52898-52899]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr17se07-83]                         

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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

 
Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice and request for comments.

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SUMMARY: The Federal Emergency Management Agency (FEMA) has submitted 
the following information collection to the Office of Management and 
Budget (OMB) for review and clearance in accordance with the

[[Page 52899]]

requirements of the Paperwork Reduction Act of 1995. The submission 
describes the nature of the information collection, the categories of 
respondents, the estimated burden (i.e., the time, effort and resources 
used by respondents to respond) and cost, and includes the actual data 
collection instruments FEMA will use.
    Title: FEMA Public Assistance Program Evaluation and Customer 
Satisfaction Survey.
    OMB Number: 1660-NW32.
    Abstract: The purpose of the proposed survey is to measure FEMA's 
Public Assistance (PA) program performances and achievements against 
customer service standards of Executive Order 12862 of September 11, 
1993, as well as Government Performance and Results Act of 1993 (GPRA) 
objectivities. Survey results are used to gauge satisfaction levels of 
PA customers, and make improvements to disaster services that focus on 
customer satisfaction and program effectiveness.
    Affected Public: Business or other for-profit; Not-for-profit 
institutions; Farms; Federal Government; and State, local or tribal 
Governments.
    Number of Respondents: 2,500 for survey; 20 for focus group.*
    Estimated Time per Respondent: 0.3 hours per survey; 6 hours per 
focus group.*
    Estimated Total Annual Time Burden: 870 hours.*
    Annual Frequency of Response: 1.

    * The estimate changes from the May 15, 2007 proposed 
collection, 72 FR 27321, reflect re-estimation of the number of 
disasters, PA applicants and focus group activities.

    Comments: Interested persons are invited to submit written comments 
on the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget, Attention: Nathan 
Lesser, Desk Officer, Department of Homeland Security/FEMA, and sent 
via electronic mail to oira_submission@omb.eop.gov or faxed to (202) 
395-6974. Comments must be submitted on or before October 17, 2007.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection should be made to Director, Office 
of Records Management, FEMA, 500 C Street, SW., Room 609, Washington, 
DC 20472, facsimile number (202) 646-3347, or e-mail address 
FEMA-Information-Collections@dhs.gov.


    Dated: September 11, 2007.
John A. Sharetts-Sullivan,
Director, Office of Records Management, Office of Management 
Directorate, Federal Emergency Management Agency, Department of 
Homeland Security.
 [FR Doc. E7-18289 Filed 9-14-07; 8:45 am]

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