[Federal Register: February 14, 2008 (Volume 73, Number 31)]
[Notices]
[Page 8669-8670]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr14fe08-63]
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FEDERAL COMMUNICATIONS COMMISSION
Public Information Collection Requirement Submitted to OMB for
Review and Approval, Comments Requested
February 6, 2008.
SUMMARY: The Federal Communications Commission, as part of its
continuing effort to reduce paperwork burden, invites the general
public and other Federal agencies to take this opportunity to comment
on the following information collection, as required by the Paperwork
Reduction Act of 1995, Public Law 104-13. An agency may not conduct or
sponsor a collection of information unless it displays a currently
valid control number. No person shall be subject to any penalty for
failing to comply with a collection of information subject to the
Paperwork Reduction Act (PRA) that does not display a valid control
number. Comments are requested concerning (a) Whether the proposed
collection of information is necessary for the proper performance of
the functions of the Commission, including whether the information
shall have practical utility; (b) the accuracy of the Commission's
burden estimate; (c) ways to enhance the quality, utility, and clarity
of the information collected; and (d) ways to minimize the burden of
the collection of information on the respondents, including the use of
automated collection techniques or other forms of information
technology.
DATES: Written Paperwork Reduction Act (PRA) comments should be
submitted on or before March 17, 2008. If you anticipate that you will
be submitting comments, but find it difficult to do so within the
period of time allowed by this notice, you should advise the contacts
listed below as soon as possible.
ADDRESSES: Direct all PRA comments to Nicholas A. Fraser, Office of
Management and Budget, via Internet at Nicholas_A._Fraser@omb.eop.gov
or via fax at (202) 395-5167 and to Cathy Williams, Federal
Communications Commission, Room 1-C823, 445 12th Street, SW.,
Washington, DC or via Internet at Cathy.Williams@fcc.gov or
PRA@fcc.gov.
To view a copy of this information collection request (ICR)
submitted to OMB: (1) Go to the Web page http://www.reginfo.gov/public/
do/PRAMain, (2) look for the section of the web page called ``Currently
Under Review,'' (3) click on the downward-pointing arrow in the
``Select Agency'' box below the ``Currently Under Review'' heading, (4)
select ``Federal Communications Commission'' from the list of agencies
presented in the ``Select Agency'' box, (5) click the ``Submit'' button
to the right of the ``Select Agency'' box, (6) when the list of FCC
ICRs currently under review appears, look for the title of this ICR (or
its OMB control number, if there is one) and then click on the ICR
Reference Number to view detailed information about this ICR.''
FOR FURTHER INFORMATION CONTACT: For additional information or copies
of the information collection(s), contact Cathy Williams at (202) 418-
2918.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060-0652.
Title: Section 76.309, Customer Service Obligations; Section
76.1602; Customer Service--General Information; Section 76.1603,
Customer Service--Rate and Service Changes--General Information, and
Section 76.1619, Information on Subscriber Bills.
Form Number: Not applicable.
Type of Review: Extension of a currently approved collection.
Respondents: Business or other for-profit entities; State, Local or
Tribal Government.
Number of Respondents: 8,260.
Estimated Time per Response: 10 minutes to 1 hour.
Frequency of Response: On occasion reporting requirement; Third
party disclosure requirement.
Total Annual Burden: 29,235 hours.
Total Annual Cost: None.
Privacy Impact Assessment: No impact(s).
Nature of Response: Required to obtain or retain benefits.
Confidentiality: No need for confidentiality required.
Needs and Uses: 47 CFR 76.309 and 47 CFR 76.1603 set forth various
customer service obligations and notification requirements for changes
in rates, programming services and channel positions.
47 CFR 76.1602(a) states that franchise authorities must provide
affected cable operators 90 days written notice of its intent to
enforce customer services standards.
47 CFR 76.1603(b) states that customers will be notified of any
changes in rates, programming services or channel positions as soon as
possible in writing. Notice must be given to subscribers a minimum of
thirty (30) days in advance of such changes if the change is within the
control of the cable operator. In addition, the cable operator shall
notify subscribers 30 days in advance of any significant changes in the
other information required by Section 76.1602.
47 CFR 76.1603(c) states that in addition to the requirement set
forth in Section 76.1603(b) regarding advance notification to customers
of any changes in rates, programming services or channel positions,
cable systems shall give 30 days written notice to both subscribers and
local franchising authorities before implementing any rate or service
change. Such notice shall state the precise amount of any rate
[[Page 8670]]
change and briefly explain in readily understandable fashion the cause
of the rate change (e.g. inflation, changes in external costs or the
addition/deletion of channels). When the change involves the addition
or deletion of channels, each channel added or deleted must be
separately identified. Section 76.1602(c) requires cable operators to
inform subscribers in writing of their right to file complaints about
changes in cable programming service tier rates and services, and shall
provide the address and phone number of the local franchising
authority. 47 CFR 76.1619(b) states that in case of a billing dispute,
the cable operator must respond to a written complaint from a
subscriber within 30 days. In addition, Section 76.1619 sets forth
requirements for information on subscriber bills.
Federal communications commission.
Marlene H. Dortch,
Secretary.
[FR Doc. E8-2805 Filed 2-13-08; 8:45 am]
BILLING CODE 6712-01-P