[Federal Register: November 6, 2009 (Volume 74, Number 214)]
[Notices]               
[Page 57456]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr06no09-29]                         

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DEPARTMENT OF DEFENSE

Office of the Secretary

[Docket No. DoD-2009-OS-0109]

 
Submission for OMB Review; Comment Request

ACTION: Notice.

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    The Department of Defense has submitted to OMB for clearance, the 
following proposal for collection of information under the provisions 
of the Paperwork Reduction Act (44 U.S.C. Chapter 35).

DATES: Consideration will be given to all comments received by December 
7, 2009.
    Title and OMB Number: Interactive Customer Evaluation (ICE) System; 
OMB Control Number 0704-0420.
    Type of Request: Extension.
    Number of Respondents: 812,540.
    Responses per Respondent: 1.
    Annual Responses: 812,540.
    Average Burden per Response: 0.05 hours.
    Annual Burden Hours: 40,627 hours.
    Needs And Uses: The Interactive Customer Evaluation System 
automates and minimizes the use of the current manual paper comment 
cards and other customer satisfaction collection medium, which exist at 
various customer service locations throughout the Department of 
Defense. Members of the public have the opportunity to give automated 
feedback to the service provider on the quality of their experience and 
their satisfaction level. This is a management tool for improving 
customer services.
    Affected Public: Individuals or households; business or other-for-
profit.
    Frequency: On occasion.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: Ms. Jasmeet Seehra.
    Written comments and recommendations on the proposed information 
collection should be sent to Ms. Seehra at the Office of Management and 
Budget, Desk Officer for DoD, Room 10236, New Executive Office 
Building, Washington, DC 20503.
    You may also submit comments, identified by docket number and 
title, by the following method:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments.
    Instructions: All submissions received must include the agency 
name, docket number and title for this Federal Register document. The 
general policy for comments and other submissions from members of the 
public is to make these submissions available for public viewing on the 
Internet at http://www.regulations.gov as they are received without 
change, including any personal identifiers or contact information.
    DOD Clearance Officer: Ms. Patricia Toppings.
    Written requests for copies of the information collection proposal 
should be sent to Ms. Toppings at WHS/ESD/Information Management 
Division, 1777 North Kent Street, RPN, Suite 11000, Arlington, VA 
22209-2133.

    Dated: October 26, 2009.
Patricia L. Toppings,
OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. E9-26716 Filed 11-5-09; 8:45 am]

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