[Federal Register Volume 75, Number 90 (Tuesday, May 11, 2010)]
[Notices]
[Page 26318]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2010-11228]
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Notice of Intent To Request Extension From the Office of
Management and Budget of a Currently Approved Information Collection
Activity, Request for Comments; Flight Standards Customer Satisfaction
Survey
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
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SUMMARY: The FAA invites public comments about our intention to request
the Office of Management and Budget (OMB) to approve a current
information collection. The FAA has initiated customer service surveys
throughout the agency, requiring that every element have contact with
their customers to assure that their needs are being met and that
service is improved.
DATES: Please submit comments by July 12, 2010.
FOR FURTHER INFORMATION CONTACT: Carla Mauney on (202) 267-9895, or by
e-mail at: [email protected].
SUPPLEMENTARY INFORMATION:
Federal Aviation Administration (FAA)
Title: Flight Standards Customer Satisfaction Survey.
Type of Request: Extension without change of an approved
collection.
OMB Control Number: 2120-0568.
Forms(s): There are no FAA forms associated with this collection.
Affected Public: A total of 5,000 Respondents.
Frequency: The information is collected on occasion.
Estimated Average Burden Per Response: Approximately 10 minutes per
response.
Estimated Annual Burden Hours: An estimated 542 hours annually.
Abstract: The FAA has initiated customer service surveys throughout
the agency, requiring that every element have contact with their
customers to assure that their needs are being met and that service is
improved. Data from these surveys will be analyzed by Flight Standards
Service, Organizational Resources and Program Management Division, and
the General Aviation and Commercial Division.
ADDRESSES: Send comments to the FAA at the following address: Ms. Carla
Mauney, Room 712, Federal Aviation Administration, IT Enterprises
Business Services Division, AES-200, 800 Independence Ave., SW.,
Washington, DC 20591.
Comments are invited on: Whether the proposed collection of
information is necessary for the proper performance of the functions of
the Department, including whether the information will have practical
utility; the accuracy of the Department's estimates of the burden of
the proposed information collection; ways to enhance the quality,
utility and clarity of the information to be collected; and ways to
minimize the burden of the collection of information on respondents,
including the use of automated collection techniques or other forms of
information technology.
Issued in Washington, DC, on May 5, 2010.
Carla Mauney,
FAA Information Collection Clearance Officer, IT Enterprises Business
Services Division, AES-200.
[FR Doc. 2010-11228 Filed 5-10-10; 8:45 am]
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