[Federal Register Volume 76, Number 56 (Wednesday, March 23, 2011)]
[Notices]
[Page 16456]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-6808]
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NATIONAL SCIENCE FOUNDATION
Agency Information Collection Activities: Comment Request
AGENCY: National Science Foundation.
ACTION: Submission for OMB review; comment request.
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SUMMARY: The National Science Foundation (NSF) has submitted the
following information collection requirement to OMB for review and
clearance under the Paperwork Reduction Act of 1995, Public Law 104-13.
This is the second notice for public comment; the first was published
in the Federal Register at 76 FR 2151, and no comments were received.
NSF is forwarding the proposed renewal submission to the Office of
Management and Budget (OMB) for clearance simultaneously with the
publication of this second notice. The full submission may be found at:
http://www.reginfo.gov/public/do/PRAMain.
Comments: Comments are invited on (a) whether the proposed
collection of information is necessary for the proper performance of
the functions of the Agency, including whether the information shall
have practical utility; (b) the accuracy of the Agency's estimate of
the burden of the proposed collection of information; (c) ways to
enhance the quality, utility, and clarity of the information on
respondents, including through the use of automated collection
techniques or other forms of information technology; and (d) ways to
minimize the burden of the collection of information on those who are
to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology.
Comments should be addressed to: Office of Information and
Regulatory Affairs of OMB, Attention: Desk Officer for National Science
Foundation, 725 17th Street, NW., Room 10235, Washington, DC 20503, and
to Suzanne H. Plimpton, Reports Clearance Officer, National Science
Foundation, 4201 Wilson Boulevard, Suite 295, Arlington, Virginia 22230
or via e-mail to [email protected]. Individuals who use a
telecommunications device for the deaf (TDD) may call the Federal
Information Relay Service (FIRS) at 1-800-877-8339, which is accessible
24 hours a day, 7 days a week, 365 days a year (including Federal
holidays).
Comments regarding this information collection are best assured of
having their full effect if received within 30 days of this
notification. Copies of the submission(s) may be obtained by calling
703-292-7556.
NSF may not conduct or sponsor a collection of information unless
the collection of information displays a currently valid OMB control
number and the agency informs potential persons who are to respond to
the collection of information that such persons are not required to
respond to the collection of information unless it displays a currently
valid OMB control number.
SUPPLEMENTARY INFORMATION:
Title of Collection: NSF Surveys to Measure Customer Service
Satisfaction.
OMB Number: 3145-0157.
Type of Request: Intent to seek approval to renew an information
collection.
Abstract:
Proposed Project: On September 11, 1993, President Clinton issued
Executive Order 12862, ``Setting Customer Service Standards,'' which
calls for Federal agencies to provide service that matches or exceeds
the best service available in the private sector. Section 1(b) of that
order requires agencies to ``survey customers to determine the kind and
quality of services they want and their level of satisfaction with
existing services.'' The National Science Foundation (NSF) has an
ongoing need to collect information from its customer community
(primarily individuals and organizations engaged in science and
engineering research and education) about the quality and kind of
services it provides and use that information to help improve agency
operations and services.
Estimate of Burden: The burden on the public will change according
to the needs of each individual customer satisfaction survey; however,
each survey is estimated to take approximately 30 minutes per response.
Respondents: Will vary among individuals or households; business or
other for-profit; not-for-profit institutions; farms; federal
government; state, local or tribal governments
Estimated Number of Responses per Survey: This will vary by survey.
Dated: March 18, 2011.
Suzanne H. Plimpton,
Reports Clearance Officer, National Science Foundation.
[FR Doc. 2011-6808 Filed 3-22-11; 8:45 am]
BILLING CODE 7555-01-P