[Federal Register Volume 76, Number 59 (Monday, March 28, 2011)]
[Notices]
[Page 17181]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-7177]
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Agency Information Collection Activities: Requests for Comments;
Clearance of Renewed Approval of Information Collection: SWIFT Customer
Satisfaction Survey
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request the Office of
Management and Budget (OMB) approval to renew an information
collection. This collection of information is necessary to determine
how satisfied applicants are with the automated staffing solution. The
information enables the FAA to improve and enhance its automated
staffing process.
DATES: Written comments should be submitted by May 27, 2011.
FOR FURTHER INFORMATION CONTACT: Carla Scott on (202) 267-9895, or by
e-mail at: [email protected].
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2120-0699.
Title: SWIFT Customer Satisfaction Survey.
Form Numbers: There are no FAA forms associated with this
collection.
Type of Review: Renewal of an information collection.
Background: The information will be collected via an online form.
It is part of the automated SWIFT staffing tool. The data collected is
analyzed by Information Systems Division, AHP-100 to determine the
quality of our service to our users and customers, to address any
problems or issues found as a result of the data analysis.
Respondents: Approximately 50,000 applicants.
Frequency: Information is collected on occasion.
Estimated Average Burden per Response: 3 minutes.
Estimated Total Annual Burden: 2,500 hours.
ADDRESSES: Send comments to the FAA at the following address: Ms. Carla
Scott, Room 712, Federal Aviation Administration, IT Enterprises
Business Services Division, AES-200, 800 Independence Ave., SW.,
Washington, DC 20591.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) Whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility and clarity of the information collection; and (d)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize and/or include
your comments in the request for OMB's clearance of this information
collection.
Issued in Washington, DC, on March 21, 2011.
Carla Scott,
FAA Information Collection Clearance Officer, IT Enterprises Business
Services Division, AES-200.
[FR Doc. 2011-7177 Filed 3-25-11; 8:45 am]
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