[Federal Register Volume 76, Number 59 (Monday, March 28, 2011)]
[Notices]
[Pages 17142-17143]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-7185]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Substance Abuse and Mental Health Services Administration
Agency Information Collection Activities: Submission for OMB
Review; Comment Request
Periodically, the Substance Abuse and Mental Health Services
Administration (SAMHSA) will publish a summary of information
collection requests under OMB review, in compliance with the Paperwork
Reduction Act (44 U.S.C. Chapter 35). To request a copy of these
documents, call the SAMHSA Reports Clearance Officer on (240) 276-1243.
Project: Disaster Technical Assistance Center Disaster Mental Health
Needs Assessment and Customer Satisfaction Survey--NEW
SAMHSA created the SAMHSA Disaster Technical Assistance Center
(SAMHSA DTAC) in 2002. SAMHSA DTAC provides technical assistance (TA)
to States, Territories, and Federally recognized tribes (hereafter
referred to as `States'), as well as any behavioral health worker, in
response to, and in preparation for, behavioral health (mental health
and substance abuse) needs associated with catastrophic events and
emergencies, such as natural disasters, bioterrorism, mass criminal
victimization, and environmental disasters. In the aftermath of a
disaster or other traumatic event, State and local behavioral health
agencies can contact SAMHSA DTAC for assistance with the resulting
mental health and substance abuse needs. SAMHSA DTAC TA specialists
respond by identifying suitable publications and other materials,
arranging for the deployment of expert consultants, or coordinating
other support services. For Presidentially declared disasters, SAMHSA
DTAC assists States that are eligible for a Crisis Counseling
Assistance and Training Program (CCP) grant by providing TA related to
completing applications, developing a plan of services, and identifying
staff needs for the CCP.
SAMHSA is proposing two new data collection efforts: the Disaster
Behavioral Health Needs Assessment (DBHNA) and the Customer
Satisfaction Survey. The DBHNA will assess the current gaps and needs
at the State and local provider levels in disaster behavioral health
(DBH) planning and response efforts. The Customer Satisfaction Survey
is being conducted to ensure that the TA SAMHSA DTAC provides is on
track, applicable, useful, and well received. Both of these proposed
data collection efforts will provide feedback on the ongoing needs at
the national, State, and local levels and identify areas in which State
and local providers require enhanced TA services.
SAMHSA DTAC will be responsible for administering the two data
collection instruments and analyzing the data. SAMHSA DTAC will use
data from both instruments to inform current and future TA activities
and to ensure these activities continue to align with State and local
needs.
The components of the data collection are listed and described
below, and a summary table of the number of respondents and respondent
burden has also been included.
Disaster Behavior Health Needs Assessment. The DBHNA will assist
SAMHSA DTAC in identifying jurisdictions that need assistance with
integrating behavioral health (which includes both mental health and
substance abuse services) into their preparedness plans. SAMHSA DTAC
will use the DBHNA to identify gaps and trends in crisis counseling
planning across the country and to inform future TA and training for
State and local behavioral health authorities so that these gaps can be
addressed at the State and local levels. The DBHNA will be administered
annually. The information collected will inform the DBH training and TA
that SAMHSA DTAC provides. With improved training and TA, SAMHSA DTAC
will be better positioned to support States, local providers, and other
organizations in their efforts to integrate DBH into ``all-hazards''
disaster preparedness and response.
There are two versions of the DBHNA: The State/Territory
Coordinator Disaster Behavioral Health Needs Assessment and the Local
Provider Disaster Behavioral Health Needs Assessment. These DBHNAs will
collect information on the current needs and challenges that State
coordinators and local providers face when integrating DBH preparedness
and response into all-hazards plans. Both versions of the survey will
be administered online and will be programmed to include simplified
screens and intuitive navigational controls, and both will use
branching so that each respondent will be presented with only those
questions relevant to his or her State or program.
The State/Territory Coordinator version will be administered to all
disaster mental health coordinators, disaster substance abuse
coordinators, and DBH coordinators (coordinators responsible for both
mental health and
[[Page 17143]]
substance abuse disaster services) in the 50 States, the U.S.
Territories, and the District of Columbia, for a total of 77
participants. Coordinators from the 10 States that have experienced the
most federally declared disasters and those from the 10 States that
have experienced the fewest federally declared disasters will be asked
to provide contact information for up to five local DBH service
providers. The local providers from these 20 States will be invited to
participate in the Local Provider version (up to a total of 100 local
provider participants).
Customer Satisfaction Survey. The Customer Satisfaction Survey will
collect data from SAMHSA DTAC customers to ensure that the assistance
SAMHSA DTAC provides is effective. Specifically, the Customer
Satisfaction Survey will collect the experiences and perspectives of
(1) Those who have requested TA (e.g., behavioral health coordinators,
project coordinators, local providers) and (2) those who subscribe to
SAMHSA DTAC e-communications. The Customer Satisfaction Survey will
assess the following: (1) General familiarity with SAMHSA DTAC services
and resources; (2) usage of SAMHSA DTAC services and resources; (3)
customer satisfaction with SAMHSA DTAC TA, the SAMHSA DTAC Web site,
SAMHSA DBHIS resources, and SAMHSA DTAC e-communication resources; and
(4) areas for improvement and enhancement of SAMHSA DTAC services and
resources.
Participation in the Customer Satisfaction Survey will be solicited
from all 50 States, the U.S. Territories, and the District of Columbia.
The initial survey administration will include individuals who have
contacted SAMHSA DTAC for TA from March 2006 through the month prior to
the initial data collection initiation. In addition to identifying
SAMHSA DTAC TA requestors from March 2006 to the present, SAMHSA DTAC
will identify potential participants from the subscription lists for
the e-communications DTAC Bulletin and The Dialogue. Respondents for
subsequent administrations of the SAMHSA DTAC Customer Satisfaction
Survey will include those who have requested TA in the 3 months prior
to administration and those who are subscribed to the DTAC Bulletin or
The Dialogue at the time of administration. Internet-based technology
will be used to collect data via Web-based surveys and for data entry
and management. The average annual respondent burden is estimated
below. The DBHNA is an annual data collection. The Customer
Satisfaction Survey will be administered once initially, with
subsequent quarterly administrations. Table 1 represents the initial
data collection and the burden in the following years. These estimates
reflect the average annual number of respondents, the average annual
number of responses, the time required for each response, and the
average annual burden in hours.
Table 1--Annualized Estimate of Respondent Burden
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Number of Hours per
Type of respondent Instrument Number of responses per Total number response per Total burden
respondents respondent of responses respondent hours
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State DBH Coordinator.................. DBHNA (State/Territory Version) 77 1 77 1.00 77.0
Local Provider......................... DBHNA (Local Provider Version). 100 1 100 0.50 50.0
TA Requestor........................... DTAC Customer Satisfaction 250 1 250 0.25 62.5
Survey.
e-Communications Recipient............. DTAC Customer Satisfaction 250 1 250 0.25 62.5
Survey.
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Total.............................. ............................... 677 .............. 677 .............. 252
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Written comments and recommendations concerning the proposed
information collection should be sent by April 27, 2011 to: SAMHSA Desk
Officer, Human Resources and Housing Branch, Office of Management and
Budget, New Executive Office Building, Room 10235, Washington, DC
20503; due to potential delays in OMB's receipt and processing of mail
sent through the U.S. Postal Service, respondents are encouraged to
submit comments by fax to: 202-395-7285.
Dated: March 22, 2011.
Elaine Parry,
Director, Office of Management, Technology and Operations.
[FR Doc. 2011-7185 Filed 3-25-11; 8:45 am]
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