[Code of Federal Regulations]
[Title 28, Volume 2]
[Revised as of July 1, 2001]
From the U.S. Government Printing Office via GPO Access
[CITE: 28CFR542.13]

[Page 541]
 
                    TITLE 28--JUDICIAL ADMINISTRATION
 
           CHAPTER V--BUREAU OF PRISONS, DEPARTMENT OF JUSTICE
 
PART 542--ADMINISTRATIVE REMEDY--Table of Contents
 
                Subpart B--Administrative Remedy Program
 
Sec. 542.13  Informal resolution.

    (a) Informal resolution. Except as provided in Sec. 542.13(b), an 
inmate shall first present an issue of concern informally to staff, and 
staff shall attempt to informally resolve the issue before an inmate 
submits a Request for Administrative Remedy. Each Warden shall establish 
procedures to allow for the informal resolution of inmate complaints.
    (b) Exceptions. Inmates in CCCs are not required to attempt informal 
resolution. An informal resolution attempt is not required prior to 
submission to the Regional or Central Office as provided for in 
Sec. 542.14(d) of this part. An informal resolution attempt may be 
waived in individual cases at the Warden or institution Administrative 
Remedy Coordinator's discretion when the inmate demonstrates an 
acceptable reason for bypassing informal resolution.