[Code of Federal Regulations]
[Title 45, Volume 4]
[Revised as of October 1, 2002]
From the U.S. Government Printing Office via GPO Access
[CITE: 45CFR1213.5-2]

[Page 48]
 
                        TITLE 45--PUBLIC WELFARE
 
       CHAPTER XII--CORPORATION FOR NATIONAL AND COMMUNITY SERVICE
 
PART 1213--ACTION COOPERATIVE VOLUNTEER PROGRAM--Table of Contents
 
   Subpart E--Administrative Hold--Grievances, Removal, Resignation, 
                       Suspension and Termination
 
Sec. 1213.5-2  Volunteer grievances.

    (a) At times, a volunteer will consider that he has been adversely 
affected in some matter arising out of his work situation or the terms 
and conditions of his service. The Volunteer Grievance Procedure, part 
1211, furnished to each volunteer, applies to certain of these matters. 
This procedure is applicable to situations in which the volunteer 
believes there has been a deviation from, misinterpretation or 
misapplication of laws, regulations, policies or procedures governing 
his service.
    (b) The Grievance Procedure establishes a formal and informal 
mechanism to resolve such problems. The informal mechanism aims to 
resolve disputes at the level of the sponsor and the state program 
officer. The formal part of the Grievance Procedure provides a hearing 
in certain cases and includes appeals to ACTION's national office in 
Washington.
    (c) The procedure that the sponsor employs at the informal stage of 
the ACTION Grievance Procedure will also be used for any disputes 
between the sponsor and a volunteer not involving a law or regulation or 
an ACTION policy and procedure.