[Code of Federal Regulations]
[Title 46, Volume 8]
[Revised as of October 1, 2002]
From the U.S. Government Printing Office via GPO Access
[CITE: 46CFR381.6]

[Page 347]
 
                           TITLE 46--SHIPPING
 
    CHAPTER II--MARITIME ADMINISTRATION, DEPARTMENT OF TRANSPORTATION
 
PART 381_CARGO PREFERENCE_U.S.-FLAG VESSELS--Table of Contents
 
Sec. 381.6  Informal grievance procedure.

    (a) Whenever any person has a question, problem, complaint, 
grievance, or controversy pertaining to the terms and conditions of any 
tenders, charter party terms, or other matter involving the 
administration of the Cargo Preference Act of 1954, such person may 
request the Maritime Administration to afford him an opportunity to 
discuss the matter informally with representatives of the Maritime 
Administration and, if other U.S. Government agencies or foreign 
missions, embassies, or agencies acting on behalf of a foreign 
government are involved with them or persons authorized to speak for 
them.
    (b) In such cases, a request may be made by telephone or letter to 
the Chief, Office of Market Development, Maritime Administration, 
Washington, DC 20590, (202) 366-4610. When such a request has been 
received, the Maritime Administrator, Department of Transportation or 
his designated representative will promptly consider the matter on its 
merits and provide assistance if possible. If the matter cannot be 
resolved satisfactorily by the Maritime Administration, the Maritime 
Administrator, Department of Transportation or his designated 
representative will then arrange for a meeting at a time and place 
satisfactory to all interested parties so that the matter may be freely 
discussed and resolved.
    (c) At such meetings, the Maritime Administrator, Department of 
Transportation or his designated representative may request any U.S. 
Government agency, foreign mission, embassy, or agency acting on behalf 
of a foreign government, or others having an interest in the matter to 
attend such a conference, or to send representatives authorized to speak 
for them. All such meetings and conferences will be conducted in an 
informal manner.

[G.O. 103, Amdt. 3, 37 FR 3641, Feb. 18, 1972, as amended at 57 FR 
13047, Apr. 15, 1992]