[Code of Federal Regulations]
[Title 47, Volume 1]
[Revised as of October 1, 2002]
From the U.S. Government Printing Office via GPO Access
[CITE: 47CFR7.18]

[Page 644-645]
 
                       TITLE 47--TELECOMMUNICATION
 
              CHAPTER I--FEDERAL COMMUNICATIONS COMMISSION
 
PART 7--ACCESS TO VOICEMAIL AND INTERACTIVE MENU SERVICES AND EQUIPMENT BY PEOPLE WITH DISABILITIES--Table of Contents
 
                         Subpart D--Enforcement
 
Sec.  7.18  Procedure; designation of agents for service.

    (a) The Commission shall promptly forward any informal complaint 
meeting the requirements of Sec.  7.17 to each manufacturer and provider 
named in or determined by the staff to be implicated by the complaint. 
Such manufacturer(s) or provider(s) shall be called on to satisfy or 
answer the complaint within the time specified by the Commission.
    (b) To ensure prompt and effective service of informal and formal 
complaints filed under this subpart, every manufacturer and provider 
subject to the requirements of section 255 of the Act and this subpart, 
shall designate an agent, and may designate additional agents if it so 
chooses, upon whom service may be made of all notices, inquiries, 
orders, decisions, and other pronouncements of the Commission in any 
matter before the Commission. Such designation shall include, for

[[Page 645]]

both the manufacturer or the provider, a name or department designation, 
business address, telephone number, and, if available TTY number, 
facsimile number, and Internet e-mail address.