[Code of Federal Regulations] [Title 47, Volume 1] [Revised as of October 1, 2002] From the U.S. Government Printing Office via GPO Access [CITE: 47CFR7.21] [Page 645-646] TITLE 47--TELECOMMUNICATION CHAPTER I--FEDERAL COMMUNICATIONS COMMISSION PART 7--ACCESS TO VOICEMAIL AND INTERACTIVE MENU SERVICES AND EQUIPMENT BY PEOPLE WITH DISABILITIES--Table of Contents Subpart D--Enforcement Sec. 7.21 Formal complaints, applicability of Sec. Sec. 1.720 through 1.736 of this chapter. Formal complaints against a manufacturer or provider, as defined under this subpart, may be filed in the form and in the manner prescribed under Sec. Sec. 1.720 through 1.736 of this chapter. Commission staff may grant waivers of, or exceptions to, particular requirements under Sec. Sec. 1.720 through 1.736 for good cause shown; provided, however, that such waiver authority may not be exercised in a manner that relieves, or [[Page 646]] has the effect of relieving, a complainant of the obligation under Sec. Sec. 1.720 and 1.728 of this chapter to allege facts which, if true, are sufficient to constitute a violation or violations of section 255 of the Act or this chapter.