[Code of Federal Regulations]
[Title 49, Volume 3]
[Revised as of October1, 2002]
From the U.S. Government Printing Office via GPO Access
[CITE: 49CFR190.11]

[Page 9-10]
 
                        TITLE 49--TRANSPORTATION
 
 CHAPTER I--RESEARCH AND SPECIAL PROGRAMS ADMINISTRATION, DEPARTMENT OF 
                       TRANSPORTATION (CONTINUED)
 
PART 190 --PIPELINE SAFETY PROGRAMS AND RULEMAKING PROCEDURES--Table of Contents
 
                           Subpart A--General
 
Sec. 190.11  Availability of informal guidance and interpretive assistance.

    (a) Availability of telephonic and Internet assistance. (1) RSPA has 
established a website on the Internet and a telephone line at the Office 
of Pipeline Safety headquarters where small operators and others can 
obtain information on and advice about compliance with pipeline safety 
regulations, 49 CFR parts 190-199. The website and telephone line are 
staffed by personnel from RSPA's Office of Pipeline Safety

[[Page 10]]

from 9:00 a.m. through 5:00 p.m., Eastern time, Monday through Friday, 
except Federal holidays. When the lines are not staffed, individuals may 
leave a recorded voicemail message, or post a message at the OPS 
website. All messages will receive a response by the following business 
day. The telephone number for the OPS information line is (202) 366-0918 
and the OPS website can be accessed via the Internet at http://
ops.dot.gov.
    (2) RSPA's Office of the Chief Counsel (OCC) is available to answer 
questions concerning Federal pipeline safety law, 49 U.S.C. 60101 et 
seq. OCC may be contacted by telephone (202-366-4400) from 9:00 a.m. to 
4:00 p.m. Eastern time, Monday through Friday, except Federal holidays. 
Information and guidance concerning Federal pipeline safety law may also 
be obtained by contacting OCC via the Internet at http://rspa-
atty.dot.gov.
    (b) Availability of Written Interpretations. (1) A written 
regulatory interpretation, response to a question, or an opinion 
concerning a pipeline safety issue may be obtained by submitting a 
written request to the Office of Pipeline Safety (DPS-10), RSPA, U.S. 
Department of Transportation, 400 Seventh Street, SW., Washington, DC 
20590-0001. The requestor must include his or her return address and 
should also include a daytime telephone number.
    (2) A written interpretation regarding Federal pipeline safety law, 
49 U.S.C 60101 et seq., may be obtained from the Office of the Chief 
Counsel, RSPA, U.S. Department of Transportation, 400 Seventh Street, 
SW., Washington, DC 20590-0001. The requestor must include his or her 
return address and should also include a daytime telephone number.

[62 FR 24057, May 2, 1997; 62 FR 34415, June 26, 1997]