[Code of Federal Regulations]
[Title 14, Volume 4]
[Revised as of January 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 14CFR380.33]

[Page 404-405]
 
                     TITLE 14--AERONAUTICS AND SPACE
 
   CHAPTER II--OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION 
                         (AVIATION PROCEEDINGS)
 
PART 380--PUBLIC CHARTERS--Table of Contents
 
         Subpart C--Requirements Applicable to Charter Operators
 
Sec. 380.33  Major changes in itinerary or price; refunds.

    (a) For the purposes of this section, ``major change'' means any of 
the following:

[[Page 405]]

    (1) A change in the departure or return date shown in the operator-
participant contract, (or, if the contract states alternative dates, the 
date designated to the participant by the charter operator in accordance 
with Sec. 380.33a(b)), unless the change results from a flight delay. In 
any event, however, a date change that the operator knows of more than 2 
days before the scheduled flight date, and any delay of more than 48 
hours, will be considered a major change.
    (2) A change in the origin or destination city shown in the 
operator-participant contract for any flight leg (or, if the contract 
states alternative cities, the city designated to the participant by the 
operator in accordance with Sec. 380.33a(b)), unless the change affects 
only the order in which cities named in a tour package are visited.
    (3) A substitution of any hotel that is not named in the operator-
participant contract; and
    (4) A price increase to the participant that occurs 10 or more days 
before departure and results in an aggregate price increase of more than 
10 percent.
    (b) The charter operator shall not increase the price to any 
participant less than 10 days before departure.
    (c) The charter operator shall notify all participants of major 
changes, as required by the operator-participant contracts. This 
notification shall include the participants' rights to refunds required 
to be described in the operator-participant contract. The operator 
shall, if applicable, also notify the participants that the acceptance 
of a refund constitutes a waiver of their legal rights.
    (d) Except as otherwise specified, notifications and refunds 
required by this part are considered made at the time they are mailed or 
sent by an equivalent method.
    (e) The charter operator shall make all refunds required to be 
described in the operator-participant contract within the time limits 
set forth in paragraphs (k), (n), (r), and (s) of Sec. 380.32, as 
applicable.