[Code of Federal Regulations]
[Title 16, Volume 1]
[Revised as of January 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 16CFR701.3]

[Page 532-533]
 
                     TITLE 16--COMMERCIAL PRACTICES
 
                   CHAPTER I--FEDERAL TRADE COMMISSION
 
PART 701--DISCLOSURE OF WRITTEN CONSUMER PRODUCT WARRANTY TERMS AND CONDITIONS--Table of Contents
 
Sec. 701.3  Written warranty terms.

    (a) Any warrantor warranting to a consumer by means of a written 
warranty a consumer product actually costing the consumer more than 
$15.00 shall clearly and conspicuously disclose in a single document in 
simple and readily understood language, the following items of 
information:
    (1) The identity of the party or parties to whom the written 
warranty is extended, if the enforceability of the written warranty is 
limited to the original consumer purchaser or is otherwise limited to 
persons other than every consumer owner during the term of the warranty;
    (2) A clear description and identification of products, or parts, or 
characteristics, or components or properties covered by and where 
necessary for clarification, excluded from the warranty;

[[Page 533]]

    (3) A statement of what the warrantor will do in the event of a 
defect, malfunction or failure to conform with the written warranty, 
including the items or services the warrantor will pay for or provide, 
and, where necessary for clarification, those which the warrantor will 
not pay for or provide;
    (4) The point in time or event on which the warranty term commences, 
if different from the purchase date, and the time period or other 
measurement of warranty duration;
    (5) A step-by-step explanation of the procedure which the consumer 
should follow in order to obtain performance of any warranty obligation, 
including the persons or class of persons authorized to perform warranty 
obligations. This includes the name(s) of the warrantor(s), together 
with: The mailing address(es) of the warrantor(s), and/or the name or 
title and the address of any employee or department of the warrantor 
responsible for the performance of warranty obligations, and/or a 
telephone number which consumers may use without charge to obtain 
information on warranty performance;
    (6) Information respecting the availability of any informal dispute 
settlement mechanism elected by the warrantor in compliance with part 
703 of this subchapter;
    (7) Any limitations on the duration of implied warranties, disclosed 
on the face of the warranty as provided in section 108 of the Act, 
accompanied by the following statement:

Some States do not allow limitations on how long an implied warranty 
lasts, so the above limitation may not apply to you.

    (8) Any exclusions of or limitations on relief such as incidental or 
consequential damages, accompanied by the following statement, which may 
be combined with the statement required in paragraph (a)(7) of this 
section:

Some States do not allow the exclusion or limitation of incidental or 
consequential damages, so the above limitation or exclusion may not 
apply to you.

    (9) A statement in the following language:

This warranty gives you specific legal rights, and you may also have 
other rights which vary from State to State.

    (b) Paragraphs (a) (1) through (9) of this section shall not be 
applicable with respect to statements of general policy on emblems, 
seals or insignias issued by third parties promising replacement or 
refund if a consumer product is defective, which statements contain no 
representation or assurance of the quality or performance 
characteristics of the product; Provided That: (1) The disclosures 
required by paragraphs (a) (1) through (9) of this section are published 
by such third parties in each issue of a publication with a general 
circulation, and (2) such disclosures are provided free of charge to any 
consumer upon written request.