[Code of Federal Regulations]
[Title 7, Volume 6]
[Revised as of January 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 7CFR652.7]

[Page 459]
 
                          TITLE 7--AGRICULTURE
 
   CHAPTER VI--NATURAL RESOURCES CONSERVATION SERVICE, DEPARTMENT OF 
                               AGRICULTURE
 
PART 652--TECHNICAL SERVICE PROVIDER ASSISTANCE--Table of Contents
 
                      Subpart A--General Provisions
 
Sec. 652.7  Quality assurance.

    (a) NRCS will review, in consultation with the Farm Service Agency, 
as appropriate, the quality of the technical services provided by 
technical service providers. As a requirement of certification, 
technical service providers will be required to develop and maintain 
documentation in accordance with Departmental manuals, handbooks, and 
technical guidance for the technical services provided, and furnish this 
documentation to NRCS and the program participant when the particular 
technical service is completed. NRCS may utilize information obtained 
through its quality assurance process, documentation submitted by the 
technical service provider, and other relevant information in 
determining how to improve the quality of technical service, as well as 
determining whether to decertify a technical service provider under 
subpart C of this part.
    (b) Upon discovery of a deficiency in the provision of technical 
service through its quality assurance process or other means, NRCS will, 
to the greatest extent practicable, send a notice to the technical 
service provider detailing the deficiency and requesting remedial action 
by the technical service provider. Failure by the technical service 
provider to promptly remedy the deficiency, or the occurrence of 
repeated deficiencies in providing technical services, may trigger the 
decertification process set forth in subpart C of this part. A failure 
by NRCS to notice any deficiency does not affect any action under the 
decertification process. Technical service providers are solely 
responsible for providing technical services that meet all NRCS 
standards and specifications.