[Code of Federal Regulations]
[Title 20, Volume 3]
[Revised as of April 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 20CFR641.324]

[Page 378-379]
 
                      TITLE 20--EMPLOYEES' BENEFITS
 
 CHAPTER V--EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR
 
PART 641--SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM--Table of Contents
 
                       Subpart C--Grant Operations
 
Sec. 641.324  Enrollee and applicant complaint resolution.

    (a) Each grantee shall establish and describe in the grant agreement 
procedures for resolving complaints, other than those described by 
paragraph (c) of this section, arising between the grantee and an 
enrollee.
    (b) Allegations of violations of federal law, other than those 
described in paragraph (c) of this section, which

[[Page 379]]

cannot be resolved within 60 days as a result of the grantee's 
procedures, may be filed with the Chief, Division of Older Worker 
Programs, Employment and Training Administration, U.S. Department of 
Labor, Washington, DC 20210.
    (c) Grantees that do not receive any funds under the JTPA shall 
process complaints of discrimination in accordance with 29 CFR parts 31 
and 32. Grantees that receive any funds under JTPA shall process 
complaints of discrimination in accordance with 29 CFR part 34.
    (d) Except for complaints described in paragraphs (b) and (c) of 
this section, the Department shall limit its review to determining 
whether the grantee's appeal procedures were followed.