[Code of Federal Regulations] [Title 20, Volume 3] [Revised as of April 1, 2003] From the U.S. Government Printing Office via GPO Access [CITE: 20CFR669.400] [Page 830-831] TITLE 20--EMPLOYEES' BENEFITS CHAPTER V--EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR PART 669--NATIONAL FARMWORKER JOBS PROGRAM UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT--Table of Contents Subpart C--The National Farmworker Jobs Program Customers and Available Program Services Sec. 669.400 What are the elements of the Individual Employment Plan that is authorized as an intensive service? The elements of the Individual Employment Plan (IEP) are: (a) Joint development: The grantee develops the IEP in partnership with the participant; (b) Customer focus: The combination of services chosen with the participant must be consistent with the results of any objective assessment, responsive to the expressed goals of the participant, and must include periodic evaluation [[Page 831]] of planned goals and a record of accomplishments in consultation with the participant; (c) Length/type of service: The type and duration of intensive or training services must be based upon: (1) The employment/career goal; (2) Referrals to other programs for specified activities; and (3) The delivery agents and schedules for intensive services, training and training-related supportive services; and (d) Privacy: As a customer-centered case management tool, an IEP is a personal record and must receive confidential treatment.