[Code of Federal Regulations]
[Title 24, Volume 4]
[Revised as of April 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 24CFR902.51]

[Page 269]
 
                 TITLE 24--HOUSING AND URBAN DEVELOPMENT
 
CHAPTER IX--OFFICE OF ASSISTANT SECRETARY FOR PUBLIC AND INDIAN HOUSING, 
               DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
 
PART 902--PUBLIC HOUSING ASSESSMENT SYSTEM--Table of Contents
 
     Subpart E--PHAS Indicator #4: Resident Service and Satisfaction
 
Sec. 902.51  Updating of public housing unit address information.

    (a) Electronic updating. The survey process for the Resident Service 
and Satisfaction Indicator is dependent upon electronic updating, 
submission and certification of resident address and unit information by 
PHAs.
    (b) Unit address update and verification. The survey process for 
PHAS Indicator 4 begins with ensuring accurate information 
about the public housing unit addresses.
    (1) PHAs will be required to electronically update unit address 
information initially obtained by REAC from the recently revised form 
HUD-50058, Family Report. REAC will supply a list of current units 
(listed by development) to PHAs via the internet. PHAs will be asked to 
make additions, deletions and corrections to their unit address list.
    (2) After updating the list, PHAs must verify that the list of unit 
addresses under their jurisdiction is complete. Any incorrect or 
obsolete address information will have a detrimental impact on the 
survey results. A statistically valid number of residents cannot be 
selected to participate in the survey if the unit addresses are 
incorrect or obsolete. If a PHA does not verify the address information 
within two months of submission of the list of current units to the PHA 
by REAC, and the address information is not valid, REAC will not be able 
to conduct the survey at that PHA. Under those conditions, the PHA will 
not receive any points for the PHAS Resident Service and Satisfaction 
Indicator.
    (c) Electronic updating of the address list. (1) The preferred 
method for updating a unit address list is electronic updating via the 
internet.
    (2) If circumstances preclude a PHA from updating and submitting its 
unit address list electronically, HUD will consider granting short-term 
approval to allow a PHA to submit the updated unit address list 
information manually. A PHA that seeks approval to update its unit 
address list manually must ensure that REAC receives the PHA's written 
request for manual submission one month before the submission due date. 
The written request must include the reasons why the PHA cannot update 
the list electronically. REAC will respond to the PHA's request upon 
receipt of the request.