[Code of Federal Regulations]
[Title 32, Volume 6]
[Revised as of July 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 32CFR806.27]

[Page 20-25]
 
                        TITLE 32-NATIONAL DEFENSE
 
                CHAPTER VII--DEPARTMENT OF THE AIR FORCE
 
PART 806--AIR FORCE FREEDOM OF INFORMATION ACT PROGRAM--Table of Contents
 
Sec. 806.27  Samples of Air Force FOIA processing documents.

    (a) This section includes suggested language in paragraph format 
that tracks Air Force and DoD FOIA guidance. The rest of the body of 
letters and memorandums should comply with Air Force administrative 
guidance. Each MAJCOM may elect to prepare their own verbiage to meet 
their specific needs, so long as FOIA processing actions are consistent 
with guidance in DoD 5400.7-R and this part. In this section, language 
in parentheses is for explanatory purposes only. Do not include any of 
the parenthetical language of this section in your FOIA correspondence. 
When optional language must be selected, the optional language will be 
presented within parentheses. Use only the portions that apply to the 
specific request or response.
    (b) Initial receipt of Freedom of Information Act request.

    We received your Freedom of Information Act (FOIA) request dated 
 Month year, for (summarize the request) on 
 Month year (date received). We will provide you our 
release determination by (enter date that is 20 workdays from date you 
received the request). (Based on our initial review, we believe we 
cannot process your request within 20 workdays.) (If ``cannot'' is used, 
add appropriate explanation; examples follow.) Please contact (name and 
commercial telephone number) if you have any questions and refer to case 
number .

    (c) Interim response:

    Your request will be delayed because: all or part of the responsive 
records are not located at this installation; (and/or) Processing this 
FOIA request will require us to collect and review a substantial number 
of records (and/or) Other Air Force activities or other agencies (if 
applicable) to include the submitter of the information, need to be 
involved in deciding whether or not to release the responsive records. 
We expect to reply to your request not later than (give a date that is 
not more than 30 workdays from the initial receipt of the request); (or) 
If processing the FOIA request will take more than the allowed time 
limits to respond). We find we are unable to meet the time limits 
imposed by the FOIA in this instance because (tell the requester the 
reason for the delay) (example: the records are classified and must be 
reviewed for possible declassification by other activities or agencies). 
We anticipate completing your request by (date).
    (When charging fees is appropriate.) The FOIA provides for the 
collection of fees based on the costs of processing a FOIA request and 
your fee category. Based on the information in your request, we have 
determined your fee category is (commercial/educational or noncommercial 
scientific institution or news media/all others). As a result, you (if 
commercial category) are required to pay all document search, review and 
duplication costs over $15.00. (or) As a result, you (if educational or 
noncommercial scientific institution or news media) will be provided the 
first 100 pages free of charge; you are required to pay any duplication 
costs over and above those amounts. (or) As a result, you will be 
provided the first 2 hours of search time and the first 100 pages free 
of charge; you are required to pay any search and duplication costs over 
and above those amounts.

    (d) Request for a more specific description:

    Your request does not sufficiently describe the desired records. The 
FOIA applies to existing Air Force records; without more specific 
information from you, we cannot identify what documents might be 
responsive to your request. Please give us whatever additional details 
you may have on the Air Force records you want. Can you tell us when the 
records were created, and what Air Force element may have created the 
records? If this request involves an Air Force contract, do you know the 
contract number and dates it covered? Our address is (include name and 
complete mailing address), our fax number is (give fax number), our e-
mail address is (optional--give complete e-mail address). Based on the 
original request you sent us, we are unable to respond.

    (e) Single letter acknowledging receipt of request and giving final 
response. (If you can complete a FOIA request within the statutory 20-
workday processing period, Air Force elements may elect to send a single 
letter to the requester, along with responsive

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records which are released to the requester in full).

    We received your Freedom of Information Act (FOIA) request dated 
 Month year, for (summarize the request) on 
 Month year (date received). A copy (or) Copies of 
(describe the record(s) being released) (is/are) releasable and (is/are) 
attached.

    (f) Collection of fees:

    The FOIA provides for the collection of fees based on the costs of 
processing a FOIA request and your fee category. We have placed you in 
the (enter the fee category) fee category. In your case, we have 
assessed a charge of $---- for processing your request. The fee was 
calculated in the following manner: (Give a detailed cost breakdown: for 
example, 15 pages of reproduction at $0.15 per page; 5 minutes of 
computer search time at $43.50 per minute, 2 hours of professional level 
search at $25 per hour.) Please make your check payable to (appropriate 
payee) and send it to (give your complete mailing address) by (date 30 
days after the letter is signed). (or) The FOIA provides for the 
collection of fees based on the costs of processing a FOIA request and 
your fee category. We have placed you in the (enter the fee category); 
however, in this case, we have waived collecting fees.

    (g) Multitrack processing letters to FOIA requesters. (When using 
the multitrack FOIA processing system, determine which of the following 
paragraphs to include in your letters to the requester. To the extent it 
may apply, include language from paragraph 2 of the sample. If a 
requester asks for expedited processing, answer carefully if you decide 
not to provide expedited processing, because requesters may appeal 
denial of their request for expedited processing. Advise requesters 
placed into the complex track in writing how they can simplify their 
request to qualify for the simple track.)

    We received your Freedom of Information Act (FOIA) request dated 
 Month year, for (summarize the request) on 
 Month year (date received). Because our organization 
has a significant number of pending FOIA requests, which prevents us 
from making a response determination within 20 workdays, we have 
instituted multitrack processing of requests. Based on the information 
you provided, we have placed your request in the (simple or complex) 
track. We have assigned number 
 to identify your request; 
should you need to contact us about your request, please write or call 
(name and telephone) and use this number to assist us in responding more 
promptly.
    Based on our current backlog, we expect to respond to your request 
not later than (give an estimated date). Our policy is to process 
requests within their respective tracks in the order in which we receive 
them. We do process each FOIA request as quickly as we can.

    (h) If the request is placed in the complex track:

    In your case, processing your request is complex because (give basic 
reasons this is a complex case: request was vague or complicated; the 
records sought are voluminous; multiple organizations will have to work 
on this request; records are classified; responsive records came from 
another command/another service/a nongovernment source; responsive 
records were part of the Air Force's decision-making process, and the 
prerelease review will require policy determinations from different Air 
Force elements; records describe law enforcement activities; records 
involve foreign policy issues; due to the nature of your request and/or 
the nature of our computer system, responding to your request or 
providing a response in the electronic format you requested will be 
technically complex, etc.). Simplifying your request might permit 
quicker processing in the following ways: (describe ways the search 
could be narrowed to fewer records, or ways policy issues could be 
avoided, etc.) Can you tell us when the records were created, and what 
Air Force element may have created the records? If this request involves 
an Air Force contract, do you know the contract number? Please give us 
whatever additional details you may have on the Air Force records you 
are seeking, so we can attempt to streamline the processing of your 
request. Our address is (give complete mailing address), our fax number 
is (give fax number), our e-mail address is (optional--give complete e-
mail address).

    (i) If the requester asks that you expedite their request:

    Because individuals receiving expedited processing may receive a 
response before other earlier requesters, there are administrative 
requirements you must meet before we can expedite a request. In your 
request, you asked that we expedite processing. In order for us to 
expedite a request, the requester must provide a statement certifying 
the reasons supporting their request are true and correct to the best of 
their knowledge.
    In the second category, ``urgently needed'' means the information 
itself has a particular value that it will lose if it is not 
disseminated quickly. Ordinarily this means the information concerns a 
breaking news story of

[[Page 22]]

general public interest. Historic information, or information sought for 
litigation or commercial activities usually would not qualify for 
expedited processing in the second category. Also, the fact that a news 
organization has an internal broadcast or publication deadline, so long 
as the deadline was unrelated to the nature of the information itself 
(for example, the information was not a breaking news story of general 
public interest) would not make the information ``urgently needed.''
    In this case, we have determined your FOIA request (will/will not) 
receive expedited processing. We came to this conclusion because you 
(did/did not) demonstrate you need the information because failure to 
obtain the records on an expedited basis (could or could not) reasonably 
expect to pose an imminent threat to life or physical safety of an 
individual (or) the information (is or is not) urgently needed in order 
to inform the public about actual or alleged Federal Government activity 
(or) failure to obtain the records on an expedited basis (could or could 
not) reasonably expect to lead to an imminent loss of substantial due 
process rights, (or) release (would or would not) serve a humanitarian 
need by promoting the welfare and interests of mankind (and/or) your 
request for expedited processing did not meet the statutory requirements 
of the FOIA; you did not provide enough information to make a 
determination of compelling need for the information you requested (and/
or) you did not properly certify your request.

    (j) If you deny a request for expedited processing:

    If you consider our decision not to expedite your request incorrect, 
you may appeal our decision. Include in your appeal letter the reasons 
for reconsidering your request for expedited processing, and attach a 
copy of this letter. Address your appeal to Secretary of the Air Force 
through (address of MAJCOM FOIA office). In the meantime, we will 
continue to process your request in the (simple/complex) processing 
track.

    (k) Certification, computer systems manager (electronic records or 
format requested).

    (When answering a request for electronic records, based on the 
configuration of your hardware and/or software, certain factors may make 
a particular request complex. Have your computer system manager advise 
you whether or not they can create the new record/format on a ``business 
as usual'' basis. If producing the record/format would entail a 
significant expenditure of resources in time and manpower that would 
cause significant interference with the operation of the information 
system and adversely affect mission accomplishment, you do not need to 
process the request. The FOIA office needs to get a certification from 
the computer systems manager to document this determination to support 
their response. Possible language for this certification is provided 
below.)
    I, (rank/grade and name) am the computer systems manager for 
(organization with electronic records responsive to FOIA request). In 
consultation with (FOIA office), I have considered the FOIA request of 
(requester's name), our  
(FOIA identifier), which asked for (describe electronic record or 
format). We (do/do not) have electronic records that are responsive to 
this request (or) data that we (can/cannot) configure into the requested 
format. (If there are electronic records) The existing electronic 
records (do/do not) contain nonreleasable data that we (can/cannot) 
remove from the electronic record. Because of the way our (computer 
system/database/software) (use all that apply, specify hardware and/or 
software nomenclature if possible; for example, IBM 
, Microsoft Excel) is configured, creating 
the electronic record (or) modifying the existing record/format would 
entail a significant expenditure of resources in time and manpower that 
would cause significant interference with the operation of the 
information system and adversely affect mission accomplishment (describe 
how responding would interfere and time/manpower resources required, 
give estimated reprogramming time, if possible). I have applied the DoD 
``standard of reasonableness'' in considering this request. I understand 
that when the capability exists to respond to a FOIA request that would 
require only a ``business as usual'' approach to electronically extract 
the data and compile an electronic record or reformat data to satisfy a 
FOIA request, then creation of the electronic record or reformatting the 
data would be appropriate. In this case, a significant expenditure of 
resources and manpower would be required to compile the electronic 
record (or) reformat existing data. This activity would cause a 
significant interference with the operation of our automated information 
system. I certify creation of the electronic record (or) reformatting 
existing data in order to respond to this request would not be 
reasonable, under the circumstances.

Signature

(Date Signed)    (Signature Block)

    (Note: Some electronic data requests may include a request for 
software. You may have to release government-developed software that is 
not otherwise exempt, if requested under the FOIA. Exemptions 1--
classified software, 2--testing, evaluation, or similar software, 3--
exempt by statute, 5--deliberative process/privileged software, and 7--
law enforcement operations software may apply, based on the nature of 
the requested software. If the software is commercial off-the-

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shelf software, as opposed to software developed by the government, the 
software may qualify to be withheld from release under FOIA exemption 4.

    (l) ``No (paper or electronic) records'' or ``requested format not 
available'' letters.

    This is in response to your Freedom of Information Act (FOIA) 
request dated  Month year, for (summarize the request) 
on  Month year (date received), our number 
.
    A thorough search by (identify the unit(s) that tried to locate 
responsive records) did not locate any records responsive to your 
request. (If the requester asked questions, and there are no responsive 
records that would provide the answers to those questions): The FOIA 
applies to existing Air Force records; the Air Force need not create a 
record in order to respond to a request.
    (or) A thorough assessment by the OPR and the computer systems 
manager has determined we cannot provide the (electronic record data) in 
the format you requested. (If this can be done on a ``business as usual 
basis):'' (Paper copies American Standard Code for Information 
Interchange (ASCII) files) of the data you requested are attached.
    If you interpret this ``o records'' response as an adverse action, 
you may appeal it in writing to the Secretary of the Air Force. Your 
appeal should be postmarked no later than 60 calendar days from the date 
of this letter. Address your letter as follows: Secretary of the Air 
Force, Thru: (MAJCOM FOIA Office), (mailing address).
    The FOIA provides for the collection of fees based on the costs of 
processing a FOIA request and your fee category. We have placed you in 
the (enter category) fee category; however, in this case, we have waived 
fees. (If paper copies or ASCII files are provided: ) The FOIA provides 
for the collection of fees based on the costs of processing a FOIA 
request and your fee category. In your case, as a requester in the fee 
category of (add appropriate category), we have assessed a charge of $--
-- for processing your request. The fee was calculated in the following 
manner: (Give a detailed cost breakdown: for example, 15 pages of 
reproduction at $0.15 per page; 5 minutes of computer search time at 
$43.50 per minute, 2 hours of professional level search at $25 per 
hour.) Please make your check payable to (appropriate payee) and send it 
to (give your complete mailing address) by (date 30 days after the 
letter is signed).

    (m) Referral or coordination letters. (These letters are to tell the 
requester all or part of the request was referred to another Air Force 
organization, to refer or coordinate the request to another federal 
government organization, and to advise a nongovernment submitter a FOIA 
request was received for information they submitted.)G56
    (1) Letter to requester.

    (If all or part of a request has been referred, write to the 
requester:) Your Freedom of Information Act (FOIA) request dated 
 Month year, for (summarize the request) received on 
 Month year (date received), our number 
, was referred (or) must be 
coordinated with (give mailing address of the FOIA office to which you 
are referring all or part of the request, the identity of the federal 
government organization you are either coordinating with or are 
referring all or part of the request to, or that you must coordinate 
with the nongovernment submitter of responsive information). (On 
referrals:) That office will process (all/part) of your request 
(describe which part is being referred if the entire request is not 
being referred) and they will respond directly to you. (On 
coordinations:) That organization has a significant interest in the 
records (or) created the records that may answer to your request. 
(Before notifying a requester of a referral to another DoD component or 
federal agency, consult with them to determine if their association with 
the material is exempt. If so, protect the association and any exempt 
information without revealing the identity of the protected activity.) 
(When a nongovernment submitter is involved:) The nongovernment 
submitter of information that may answer your request needs time to 
respond to the possible release of information under the FOIA.
    Because we must refer (or) coordinate your request outside our 
organization, your request will be delayed. We will determine whether 
any records are available; as soon as is practicable, a decision will be 
made whether to release or to withhold from disclosure any responsive 
records under the FOIA, 5 U.S.C. 552. Your request will be processed as 
expeditiously as circumstances permit.

    (2) Letter to another government agency.

    (If all or part of a request was referred or requires coordination, 
write to the government entity): On  Month year (date 
received), our organization received a Freedom of Information Act (FOIA) 
request from (identity of requester), Attachment 1, dated 
 Month year, for (summarize the request). Based on our 
assessment of that request, our number 
, we need to (refer/
coordinate) (all/part) of that request to you (describe which part is 
being referred or coordinated, if it was not the entire request). (Name 
and phone number of person who agreed to the

[[Page 24]]

referral or coordination) accepted this referral (or) coordination 
action was on (date). We notified the requester of this action (see 
Sec. 806.31).
    We (do/do not) hold records responsive to this request. (If do hold 
is used:) Copies of responsive records located in our files are included 
at Attachment 3 to assist you in making your assessment on the 
releasability of (our/your) related records. If you need to contact us, 
our phone number and address is (give name, phone and complete mailing 
address), our fax number is (give fax number), our e-mail address is 
(give complete e-mail address).

    (3) Letter to submitter of contract-related information.

    (If contractor-submitted information is involved, write to the 
submitter:) On  Month year (date received), our 
organization received a Freedom of Information Act (FOIA) request from 
(identity of requester), our number 
, dated  
Month year, for (summarize the request). Information you submitted to 
the Air Force was identified as responsive to this request, see copies 
attached.
    To determine the releasability of the information contained in these 
documents and to give you the maximum protection under the law, please 
review the attached documents and give us the information outlined in 
Sec. 806.31. If you feel the information is privileged or confidential, 
consists of proprietary commercial or financial information, and 
otherwise meets the statutory requirements for withholding the 
information from release under FOIA exemption 4, 5 U.S.C. 552(b)(4), 
respond to us in writing not later than  working days 
from the date of this letter (usually 30 calendar days). If you object 
to release of this information under the FOIA, identify the items, 
lines, columns or portions you believe we should withhold from release.
    You will also need to provide a written explanation of how release 
would adversely impact or cause harm to your competitive position, your 
commercial standing, or other legally protected interests. An assertion 
that ``we should deny because all of the information was submitted in 
confidence'' or ``deny because all of the information was marked as 
proprietary in nature'' would not justify withholding of the requested 
information under the FOIA. If you need to contact us, call or write 
(give name), phone number is (give commercial number), our address is 
(give complete mailing address), our fax number is (give fax number), 
our e-mail address is (give complete e-mail address).

    (4) Letter requesting State Department coordination. (If the State 
Department is involved in coordinating on a request, fax or e-mail 11 
CS/SCSR so they can inform SAF/IA if appropriate).

    On  Month year (date received), our organization 
received a Freedom of Information Act (FOIA) request from (identity of 
requester), our number , 
dated  Month year, for (summarize the request). 
Because of the nature of this request, we were advised by (note the 
individual and organization who told you to coordinate the request with 
the State Department; this may be a MAJCOM or Combatant Command--give 
telephone and facsimile numbers if known) we need to coordinate this 
request with the Department of State. In accordance with DoD 5400.7-R, 
Air Force Supplement, we are informing you of their involvement in this 
FOIA request. (Provide any specifics available.) Air Force records are 
involved in this action. If you need to contact us, our phone number is 
(give commercial and DSN numbers), our address is (give complete mailing 
address), our fax number is (give fax number), our e-mail address is 
(give complete e-mail address).

    (n) Certification of initial classification or declassification 
authority (When denying a FOIA request, in whole or in part, because the 
information requested is classified, the initial classification 
authority, his or her successor, or a declassification authority, needs 
to determine if the records are ``properly and currently classified,'' 
and therefore must be withheld from release under FOIA exemption (b)(1); 
also, you need to determine that you cannot release any reasonably 
segregable additional portions. Language that certifies such a 
determination was made on a FOIA request involving classified records 
follows).
    (1) Sample certification format--all information remains classified.

    I, (rank/grade and name) am the initial classification authority 
(or) the successor to the original initial classification authority (or) 
the declassification authority for (give an unclassified description of 
the records concerned). In consultation with (FOIA office), I have 
assessed the FOIA request of (requester's name), our 
 (FOIA identifier), for 
records that were properly classified at the time of their creation and 
currently remain properly classified in accordance with Executive Order 
(E.O.) 12958, National Security Information, (or) contain information 
that we have determined is classified in accordance with E.O. 12958 
Section 1.5(--) (or) in accordance with E.O. 12958 Section 1.5(--) and 
is also exempt from declassification in accordance with Section 1.6(--) 
of the E. O. (or if the record is more than 25

[[Page 25]]

years old) contain information that we have determined is exempt from 
declassification in accordance with E.O. 12958 Section 3.4(b)(--). 
Unauthorized release could cause (for TOP SECRET, use exceptionally 
grave; for SECRET use serious; for CONFIDENTIAL do not add language; 
should read cause damage) damage to national security. There are no 
reasonably segregable portions that we can release. Consequently release 
of this information is denied pursuant to 5 U.S.C. 552(b)(1).

Signature

(Date Signed)    (Signature Block)

    (2) Sample certification format--portions remain classified.

    I, (rank/grade and name) am the initial classification authority 
(or) the successor to the original initial classification authority (or) 
the declassification authority for (give an unclassified description of 
the records concerned.) In consultation with (FOIA office), I have 
assessed the FOIA request of (requester's name), our 
 (FOIA identifier), that 
asked for records, (or) portions of which were properly classified at 
the time of their creation. Portions of the records currently remain 
properly classified in accordance with E.O. 12958. The bracketed 
information is currently and properly classified in accordance with 
Section 1.5 (add appropriate subparagraph), E.O. 12958, and is also 
exempt from declassification in accordance with Section 1.6(--) of the 
Executive Order (or if the record is more than 25 years old) contain 
information that we have determined is exempt from declassification in 
accordance with E.O. 12958 Section 3.4(b)(--). Unauthorized release 
could cause (for TOP SECRET use exceptionally grave; for SECRET use 
serious; for CONFIDENTIAL do not add language; should read cause damage) 
damage to national security. There are no other reasonably segregable 
portions that we can release. Consequently this information is denied 
pursuant to 5 U.S.C. 552(b)(1).

Signature

(Date Signed)    (Signature Block)

    (o) Letter to a requester who has withdrawn their request or appeal. 
(If a FOIA requester has withdrawn a FOIA request or appeal, sending a 
final letter to the requester to close the file may be wise. Suggested 
language to the requester follows):

    We received your Freedom of Information Act (FOIA) request (or) 
appeal dated  Month year, on  Month 
year (date received). After sending us your request (or) appeal, you 
indicated by (facsimile, letter) that you wished to withdraw your 
request (or) appeal. We have, therefore, closed your file without 
further action.

    (p) Letter to a requester who has appealed after the 60-day 
deadline. (We will not process FOIA appeals received after the 60-day 
time limit, unless the requester provides adequate justification for 
failing to comply. If you receive a late appeal, and it gives inadequate 
justification for failing to comply, the FOIA office will advise the 
requester their appeal was closed; suggested language for a letter to an 
untimely requester follows.)

    We received your Freedom of Information Act (FOIA) appeal dated 
 Month year, on  Month year (date 
received). You did not appeal within 60 days of the postmarked date of 
our denial letter as outlined in our agency regulation. Therefore, we 
are closing our file.

    (q) Letter to a requester who has appealed. (There are occasions 
when, on reconsideration, an IDA grants all or part of an appeal. When 
sending their appeal to higher headquarters, notify the requester. 
Suggested language to a requester who has appealed follows):

    We received your Freedom of Information Act (FOIA) appeal, our 
number , dated 
 Month year, on  Month year (date 
received). We considered the issues raised in your appeal carefully. We 
have decided to grant (or) partially grant your appeal.
    (If you grant all or part of the appeal): Upon reconsideration, we 
are releasing the requested records (or) granting your request. (If the 
appeal is only partially granted, describe what portions remain in 
dispute). (If applicable): We are releasing and attaching all or 
portions of the responsive records. (If applicable): We will continue 
processing your appeal for the remaining withheld (records/information).