[Code of Federal Regulations]
[Title 34, Volume 3]
[Revised as of July 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 34CFR682.211]

[Page 687-691]
 
                           TITLE 34--EDUCATION
 
                         DEPARTMENT OF EDUCATION
 
PART 682--FEDERAL FAMILY EDUCATION LOAN (FFEL) PROGRAM--Table of Contents
 
                      Subpart B--General Provisions
 
Sec. 682.211  Forbearance.

    (a)(1) The Secretary encourages a lender to grant forbearance for 
the benefit of a borrower or endorser in order to prevent the borrower 
or endorser from defaulting on the borrower's or endorser's repayment 
obligation, or to permit the borrower or endorser to resume honoring 
that obligation after default. Forbearance means permitting the 
temporary cessation of payments, allowing an extension of time for 
making payments, or temporarily accepting smaller payments than 
previously were scheduled.

[[Page 688]]

    (2) Subject to paragraph (g) of this section, a lender may grant 
forbearance of payments of principal and interest under paragraphs (b), 
(c), and (d) of this section only if--
    (i) The lender reasonably believes, and documents in the borrower's 
file, that the borrower or endorser intends to repay the loan but, due 
to poor health or other acceptable reasons, is currently unable to make 
scheduled payments; or
    (ii) The borrower's payments of principal are deferred under 
Sec. 682.210 and the Secretary does not pay interest benefits on behalf 
of the borrower under Sec. 682.301.
    (3) If two individuals are jointly liable for repayment of a PLUS 
loan or a Consolidation loan, the lender may grant forbearance on 
repayment of the loan only if the ability of both individuals to make 
scheduled payments has been impaired based on the same or differing 
conditions.
    (4) Except as provided in paragraph (f)(9) of this section, if 
payments of interest are forborne, they may be capitalized as provided 
in Sec. 682.202(b).
    (b) A lender may grant forbearance if--
    (1) The lender and the borrower or endorser agree to the terms of 
the forbearance and, unless the agreement was in writing, the lender 
sends, within 30 days, a notice to the borrower or endorser confirming 
the terms of the forbearance; or
    (2) In the case of forbearance of interest during a period of 
deferment, if the lender informs the borrower at the time the deferment 
is granted that interest payments are to be forborne.
    (c) A lender may grant forbearance for a period of up to one year at 
a time if both the borrower or endorser and an authorized official of 
the lender agree to the terms of the forbearance. If the lender and the 
borrower or endorser agree to the terms orally, the lender must notify 
the borrower or endorser of the terms within 30 days of that agreement.
    (d) A guaranty agency may authorize a lender to grant forbearance to 
permit a borrower or endorser to resume honoring the agreement to repay 
the debt after default but prior to claim payment. The terms of the 
forbearance agreement in this situation must include a new signed 
agreement to repay the debt.
    (e) Except in the case of forbearance of interest payments during a 
deferment period, if a forbearance involves the postponement of all 
payments, the lender must contact the borrower or endorser at least once 
every six months during the period of forbearance to inform the borrower 
or endorser of--
    (1) The outstanding obligation to repay;
    (2) The amount of the unpaid principal balance and any unpaid 
interest that has accrued on the loan;
    (3) The fact that interest will accrue on the loan for the full term 
of the forbearance; and
    (4) The borrower's or endorser's option to discontinue the 
forbearance at any time.
    (f) A lender may grant forbearance, upon notice to the borrower or 
if applicable, the endorser, with respect to payments of interest and 
principal that are overdue or would be due--
    (1) For a properly granted period of deferment for which the lender 
learns the borrower did not qualify;
    (2) Upon the beginning of an authorized deferment period under 
Sec. 682.210, or an administrative forbearance period as specified under 
paragraph (f)(11) or (i)(2) of this section;
    (3) For the period beginning when the borrower entered repayment 
until the first payment due date was established;
    (4) For the period prior to the borrower's filing of a bankruptcy 
petition as provided in Sec. 682.402(f).
    (5) For the periods described in Sec. 682.402(c) in regard to the 
borrower's total and permanent disability;
    (6) For a period not to exceed an additional 60 days after the 
lender has suspended collection activity for the initial 60-day period 
required pursuant to Sec. 682.211(i)(6) and Sec. 682.402(b)(3), when the 
lender receives reliable information that the borrower (or student in 
the case of a PLUS loan) has died;
    (7) For periods necessary for the Secretary or guaranty agency to 
determine the borrower's eligibility for discharge of the loan because 
of an unpaid refund, attendance at a closed school or false 
certification of loan eligibility,

[[Page 689]]

pursuant to Sec. 682.402(d) or (e), or the borrower's or, if applicable, 
endorser's bankruptcy, pursuant to Sec. 682.402(f); or
    (8) For a period of delinquency at the time a loan is sold or 
transferred, if the borrower or endorser is less than 60 days delinquent 
on the loan at the time of sale or transfer.
    (9) For a period of delinquency that may remain after a borrower 
ends a period of deferment or mandatory forbearance until the next due 
date, which can be no later than 45 days after the period ends.
    (10) For a period not to exceed 60 days necessary for the lender to 
collect and process documentation supporting the borrower's request for 
a deferment, forbearance, change in repayment plan, or consolidation 
loan. Interest that accrues during this period is not capitalized.
    (11) For a period not to exceed 3 months when the lender determines 
that a borrower's ability to make payments has been adversely affected 
by a natural disaster, a local or national emergency as declared by the 
appropriate government agency, or a military mobilization.
    (g) In granting a forbearance under this section, except for a 
forbearance under paragraph (i)(5) of this section, a lender shall grant 
a temporary cessation of payments, unless the borrower chooses another 
form of forbearance subject to paragraph (a)(1) of this section.
    (h) Mandatory forbearance. (1) Medical or dental interns or 
residents. Upon receipt of a request and sufficient supporting 
documentation, as described in Sec. 682.210(n), from a borrower serving 
in a medical or dental internship or residency program, a lender shall 
grant forbearance to the borrower in yearly increments (or a lesser 
period equal to the actual period during which the borrower is eligible) 
if the borrower has exhausted his or her eligibility for a deferment 
under Sec. 682.210(n), or the borrower's promissory note does not 
provide for such a deferment--
    (i) For the length of time remaining in the borrower's medical or 
dental internship or residency that must be successfully completed 
before the borrower may begin professional practice or service; or
    (ii) For the length of time that the borrower is serving in a 
medical or dental internship or residency program leading to a degree or 
certificate awarded by an institution of higher education, a hospital, 
or a health care facility that offers postgraduate training.
    (2) Borrowers who are not medical or dental interns or residents, 
and endorsers. Upon receipt of a request and sufficient supporting 
documentation from an endorser (if applicable), or from a borrower 
(other than a borrower who is serving in a medical or dental internship 
or residency described in paragraph (h)(1) of this section), a lender 
shall grant forbearance--
    (i) In increments up to one year, for periods that collectively do 
not exceed three years, if--
    (A) The borrower or endorser is currently obligated to make payments 
on Title IV loans; and
    (B) The amount of those payments each month (or a proportional share 
if the payments are due less frequently than monthly) is collectively 
equal to or greater than 20 percent of the borrower's or endorser's 
total monthly income;
    (ii) In yearly increments (or a lesser period equal to the actual 
period during which the borrower is eligible) for as long as a borrower-
-
    (A) Is serving in a national service position for which the borrower 
receives a national service educational award under the National and 
Community Service Trust Act of 1993;
    (B) Is performing the type of service that would qualify the 
borrower for a partial repayment of his or her loan under the Student 
Loan Repayment Programs administered by the Department of Defense under 
10 U.S.C. 2171; or
    (C) Is performing the type of service that would qualify the 
borrower for loan forgiveness and associated forbearance under the 
requirements of the teacher loan forgiveness program in Sec. 682.215.
    (3) Written agreement. The terms of the forbearance must be agreed 
to in writing--
    (i) By the lender and the borrower for a forbearance under 
paragraphs (h)(1) or (h)(2)(ii)(A) of this section; or

[[Page 690]]

    (ii) By the lender and the borrower or endorser for a forbearance 
under paragraph (h)(2)(i) of this section.
    (4) Documentation. (i) Before granting a forbearance to a borrower 
or endorser under paragraph (h)(2)(i) of this section, the lender shall 
require the borrower or endorser to submit at least the following 
documentation:
    (A) Evidence showing the amount of the most recent total monthly 
gross income received by the borrower or endorser from employment and 
from other sources; and
    (B) Evidence showing the amount of the monthly payments owed by the 
borrower or endorser to other entities for the most recent month for the 
borrower's or endorser's Title IV loans.
    (ii) Before granting a forbearance to a borrower or endorser under 
paragraph (h)(2)(ii)(B) of this section, the lender shall require the 
borrower or endorser to submit documentation showing the beginning and 
ending dates that the Department of Defense considers the borrower to be 
eligible for a partial repayment of his or her loan under the Student 
Loan Repayment Programs.
    (iii) Before granting a forbearance to a borrower under paragraph 
(h)(2)(ii)(C) of this section, the lender must require the borrower to--
    (A) Submit documentation for the period of the annual forbearance 
request showing the beginning and anticipated ending dates that the 
borrower is expected to perform, for that year, the type of service 
described in Sec. 682.215(c); and
    (B) Certify the borrower's intent to satisfy the requirements of 
Sec. 682.215(c).
    (i) Mandatory administrative forbearance. (1) The lender shall grant 
a mandatory administrative forbearance for the periods specified in 
paragraph (i)(2) of this section until the lender is notified by the 
Secretary or a guaranty agency that the forbearance period no longer 
applies. The lender may not require a borrower who is eligible for a 
forbearance under paragraph (i)(2)(ii) of this section to submit a 
request or supporting documentation, but shall require a borrower (or 
endorser, if applicable) who requests forbearance because of a military 
mobilization to provide documentation showing that he or she is subject 
to a military mobilization as described in paragraph (i)(4) of this 
section.
    (2) The lender is not required to notify the borrower (or endorser, 
if applicable) at the time the forbearance is granted, but shall grant a 
forbearance to a borrower or endorser during a period, and the 30 days 
following the period, when the lender is notified by the Secretary that-
-
    (i) Exceptional circumstances exist, such as a local or national 
emergency or military mobilization; or
    (ii) The geographical area in which the borrower or endorser resides 
has been designated a disaster area by the president of the United 
States or Mexico, the Prime Minister of Canada, or by a Governor of a 
State.
    (3) As soon as feasible, or by the date specified by the Secretary, 
the lender shall notify the borrower (or endorser, if applicable) that 
the lender has granted a forbearance and the date that payments should 
resume. The lender's notification shall state that the borrower or 
endorser--
    (i) May decline the forbearance and continue to be obligated to make 
scheduled payments; or
    (ii) Consents to making payments in accordance with the lender's 
notification if the forbearance is not declined.
    (4) For purposes of paragraph (i)(2)(i) of this section, the term 
``military mobilization'' shall mean a situation in which the Department 
of Defense orders members of the National Guard or Reserves to active 
duty under sections 688, 12301(a), 12301(g), 12302, 12304, and 12306 of 
title 10, United States Code. This term also includes the assignment of 
other members of the Armed Forces to duty stations at locations other 
than the locations at which they were normally assigned, only if the 
military mobilization involved the activation of the National Guard or 
Reserves.
    (5) The lender shall grant a mandatory administrative forbearance to 
a borrower (or endorser, if applicable) during a period when the 
borrower (or endorser, if applicable) is making payments for a period 
of--
    (i) Up to 3 years of payments in cases where the effect of a 
variable interest rate on a standard or graduated repayment schedule 
would result in a loan

[[Page 691]]

not being repaid within the maximum repayment term; or
    (ii) Up to 5 years of payments in cases where the effect of 
decreased installment amounts paid under an income-sensitive repayment 
schedule would result in the loan not being repaid within the maximum 
repayment term.
    (6) The lender shall grant a mandatory administrative forbearance to 
a borrower for a period not to exceed 60 days after the lender receives 
reliable information indicating that the borrower (or student in the 
case of a PLUS loan) has died, until the lender receives documentation 
of death pursuant to Sec. 682.402(b)(3).

(Approved by the Office of Management and Budget under control number 
1845-0020)

(Authority: 20 U.S.C. 1077, 1078, 1078-1, 1078-2, 1078-3, 1080, 1082)

[57 FR 60323, Dec. 18, 1992, as amended at 58 FR 9120, Feb. 19, 1993; 59 
FR 25746, May 17, 1994; 59 FR 33595, June 29, 1994; 60 FR 30788, June 
12, 1995; 60 FR 61756, Dec. 1, 1995; 64 FR 18977, Apr. 16, 1999; 64 FR 
58626, Oct. 29, 1999; 64 FR 58959, Nov. 1, 1999; 65 FR 65627, Nov. 1, 
2000; 66 FR 34763, June 29, 2001; 66 FR 44007, Aug. 21, 2001; 67 FR 
67079, Nov. 1, 2002]