[Code of Federal Regulations]
[Title 38, Volume 2]
[Revised as of July 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 38CFR20.609]

[Page 85-88]
 
            TITLE 38--PENSIONS, BONUSES, AND VETERANS' RELIEF
 
          CHAPTER I--DEPARTMENT OF VETERANS AFFAIRS (CONTINUED)
 
PART 20--BOARD OF VETERANS' APPEALS: RULES OF PRACTICE--Table of Contents
 
                        Subpart G--Representation
 
Sec. 20.609  Rule 609. Payment of representative's fees in proceedings 
before Department of Veterans Affairs field personnel and before the Board 
of Veterans' 
          Appeals.

    (a) Applicability of rule. The provisions of this section apply to 
the services of representatives with respect to benefits under laws 
administered by the Department of Veterans Affairs in all proceedings 
before Department of Veterans Affairs field personnel or before the 
Board of Veterans' Appeals regardless of whether an appeal has been 
initiated.
    (b) Who may charge fees for representation. Only agents and 
attorneys-at-law may receive fees from claimants or appellants for their 
services. Recognized organizations (including their accredited 
representatives when acting as such) and individuals recognized pursuant 
to Rule 605 (Sec. 20.605 of this part) are not permitted to receive 
fees. An attorney-at-law or agent who may also be an accredited 
representative of a recognized organization may not receive such fees 
unless he or she has been properly designated as representative in 
accordance with Rule 603(a) or Rule 604(a) (Sec. 20.603(a) or 
Sec. 20.604(a) of this part) in his or her individual capacity.
    (c) Circumstances under which fees may be charged. (1) General. 
Except as noted in paragraph (d) of this section, attorneys-at-law and 
agents may charge claimants or appellants for their services only if 
both of the following conditions have been met:
    (i) A final decision has been promulgated by the Board of Veterans' 
Appeals with respect to the issue, or issues, involved; and
    (ii) The attorney-at-law or agent was retained not later than one 
year following the date that the decision by the Board of Veterans' 
Appeals with respect to the issue, or issues, involved was promulgated. 
(This condition will be considered to have been met with respect to all 
successor attorneys-at-law or agents acting in the continuous 
prosecution of the same matter if a predecessor was retained within the 
required time period.)
    (2) Clear and unmistakable error cases. For the purposes of this 
section, in the case of a motion under subpart O of this part (relating 
to requests for revision of prior Board decisions on the grounds of 
clear and unmistakable error), the ``issue'' referred to in this 
paragraph (c) shall have the same meaning as ``issue'' in Rule 1401(a) 
(Sec. 20.1401(a) of this part).
    (d) Exceptions--(1) Chapter 37 loans. With respect to services of 
agents and attorneys provided after October 9, 1992, a reasonable fee 
may be charged or paid in connection with any proceeding in a case 
arising out of a loan made, guaranteed, or insured under chapter 37, 
United States Code, even though the conditions set forth in paragraph 
(c) of this section are not met.
    (2) Payment of fee by disinterested third party. (i) An attorney-at-
law or agent may receive a fee or salary from an organization, 
governmental entity, or other disinterested third party for 
representation of a claimant or appellant even though the conditions set 
forth in paragraph (c) of this section have not been met. In no such 
case may the attorney or agent charge a fee which is contingent, in 
whole or in part, on whether the matter is resolved in a manner 
favorable to the claimant or appellant.
    (ii) For purposes of this part, a person shall be presumed not to be 
disinterested if that person is the spouse, child, or parent of the 
claimant or appellant, or if that person resides with the claimant or 
appellant. This presumption may be rebutted by clear and convincing 
evidence that the person in

[[Page 86]]

question has no financial interest in the success of the claim.
    (iii) The provisions of paragraph (g) of this section (relating to 
fee agreements) shall apply to all payments or agreements to pay 
involving disinterested third parties. In addition, the agreement shall 
include or be accompanied by the following statement, signed by the 
attorney or agent: ``I certify that no agreement, oral or otherwise, 
exists under which the claimant or appellant will provide anything of 
value to the third-party payer in this case in return for payment of my 
fee or salary, including, but not limited to, reimbursement of any fees 
paid.''.
    (e) Fees permitted. Fees permitted for services of an attorney-at-
law or agent admitted to practice before the Department of Veterans 
Affairs must be reasonable. They may be based on a fixed fee, hourly 
rate, a percentage of benefits recovered, or a combination of such 
bases. Factors considered in determining whether fees are reasonable 
include:
    (1) The extent and type of services the representative performed;
    (2) The complexity of the case;
    (3) The level of skill and competence required of the representative 
in giving the services;
    (4) The amount of time the representative spent on the case;
    (5) The results the representative achieved, including the amount of 
any benefits recovered;
    (6) The level of review to which the claim was taken and the level 
of the review at which the representative was retained;
    (7) Rates charged by other representatives for similar services; and
    (8) Whether, and to what extent, the payment of fees is contingent 
upon the results achieved.
    (f) Presumption of reasonableness. Fees which total no more than 20 
percent of any past-due benefits awarded, as defined in Rule 20.3(n) 
(Sec. 20.3(n) of this part), will be presumed to be reasonable.
    (g) Fee agreements. All agreements for the payment of fees for 
services of attorneys-at-law and agents (including agreements involving 
fees or salary paid by an organization, governmental entity or other 
disinterested third party) must be in writing and signed by both the 
claimant or appellant and the attorney-at-law or agent. The agreement 
must include the name of the veteran, the name of the claimant or 
appellant if other than the veteran, the name of each disinterested 
third-party payer (see paragraph (d)(2) of this section), the applicable 
Department of Veterans Affairs file number, and the specific terms under 
which the amount to be paid for the services of the attorney-at-law or 
agent will be determined. A copy of the agreement must be filed with the 
Board of Veterans' Appeals within 30 days of its execution by mailing 
the copy to the following address: Office of the Senior Deputy Vice 
Chairman (012), Board of Veterans' Appeals, 810 Vermont Avenue, NW, 
Washington, DC 20420.
    (h) Payment of fees by Department of Veterans Affairs directly to an 
attorney-at-law from past-due benefits. (1) Subject to the requirements 
of the other paragraphs of this section, including paragraphs (c) and 
(e), the claimant or appellant and an attorney-at-law may enter into a 
fee agreement providing that payment for the services of the attorney-
at-law will be made directly to the attorney-at-law by the Department of 
Veterans Affairs out of any past-due benefits awarded as a result of a 
successful appeal to the Board of Veterans' Appeals or an appellate 
court or as a result of a reopened claim before the Department following 
a prior denial of such benefits by the Board of Veterans' Appeals or an 
appellate court. Such an agreement will be honored by the Department 
only if the following conditions are met:
    (i) The total fee payable (excluding expenses) does not exceed 20 
percent of the total amount of the past-due benefits awarded,
    (ii) The amount of the fee is contingent on whether or not the claim 
is resolved in a manner favorable to the claimant or appellant, and
    (iii) The award of past-due benefits results in a cash payment to a 
claimant or an appellant from which the fee may be deducted. (An award 
of past-due benefits will not always result in a cash payment to a 
claimant or an appellant. For example, no cash payment will be made to 
military retirees unless

[[Page 87]]

there is a corresponding waiver of retirement pay. (See 38 U.S.C. 
5304(a) and Sec. 3.750 et seq. of this chapter.))
    (2) For purposes of this paragraph, a claim will be considered to 
have been resolved in a manner favorable to the claimant or appellant if 
all or any part of the relief sought is granted.
    (3) For purposes of this paragraph, ``past-due benefits'' means a 
nonrecurring payment resulting from a benefit, or benefits, granted on 
appeal or awarded on the basis of a claim reopened after a denial by the 
Board of Veterans' Appeals or the lump sum payment which represents the 
total amount of recurring cash payments which accrued between the 
effective date of the award, as determined by applicable laws and 
regulations, and the date of the grant of the benefit by the agency of 
original jurisdiction, the Board of Veterans' Appeals, or an appellate 
court.
    (i) When the benefit granted on appeal, or as the result of the 
reopened claim, is service connection for a disability, the ``past-due 
benefits'' will be based on the initial disability rating assigned by 
the agency of original jurisdiction following the award of service 
connection. The sum will equal the payments accruing from the effective 
date of the award to the date of the initial disability rating decision. 
If an increased evaluation is subsequently granted as the result of an 
appeal of the disability evaluation initially assigned by the agency of 
original jurisdiction, and if the attorney-at-law represents the 
claimant or appellant in that phase of the claim, the attorney-at-law 
will be paid a supplemental payment based upon the increase granted on 
appeal, to the extent that the increased amount of disability is found 
to have existed between the initial effective date of the award 
following the grant of service connection and the date of the rating 
action implementing the appellate decision granting the increase.
    (ii) Unless otherwise provided in the fee agreement between the 
claimant or appellant and the attorney-at-law, the attorney-at-law's 
fees will be determined on the basis of the total amount of the past-due 
benefits even though a portion of those benefits may have been 
apportioned to the claimant's or appellant's dependents.
    (iii) If an award is made as the result of favorable action with 
respect to several issues, the past-due benefits will be calculated only 
on the basis of that portion of the award which results from action 
taken on issues concerning which the criteria in paragraph (c) of this 
section have been met.
    (4) In addition to filing a copy of the fee agreement with the Board 
of Veterans' Appeals as required by paragraph (g) of this section, the 
attorney-at-law must notify the agency of original jurisdiction within 
30 days of the date of execution of the agreement of the existence of an 
agreement providing for the direct payment of fees out of any benefits 
subsequently determined to be past due and provide that agency with a 
copy of the fee agreement.
    (i) Motion for review of fee agreement. The Board of Veterans' 
Appeals may review a fee agreement between a claimant or appellant and 
an attorney-at-law or agent upon its own motion or upon the motion of 
any party to the agreement and may order a reduction in the fee called 
for in the agreement if it finds that the fee is excessive or 
unreasonable in light of the standards set forth in paragraph (e) of 
this section. Such motions must be in writing and must include the name 
of the veteran, the name of the claimant or appellant if other than the 
veteran, and the applicable Department of Veterans Affairs file number. 
Such motions must set forth the reason, or reasons, why the fee called 
for in the agreement is excessive or unreasonable; must be accompanied 
by all evidence the moving party desires to submit; and must include a 
signed statement certifying that a copy of the motion and any evidence 
was sent by first-class mail, postage prepaid, to each other party to 
the agreement, setting forth the address to which each such copy was 
mailed. Such motions (other than motions by the Board) must be filed at 
the following address: Office of the Senior Deputy Vice Chairman (012), 
Board of Veterans' Appeals, 810 Vermont Avenue, NW, Washington, DC 
20420. The other parties may file a response to the

[[Page 88]]

motion, with any accompanying evidence, with the Board at the same 
address not later than 30 days following the date of receipt of the copy 
of the motion and must include a signed statement certifying that a copy 
of the response and any evidence was sent by first-class mail, postage 
prepaid, to each other party to the agreement, setting forth the address 
to which each such copy was mailed. Once there has been a ruling on the 
motion, an order shall issue which will constitute the final decision of 
the Board with respect to the motion. If a reduction in the fee is 
ordered, the attorney or agent must credit the account of the claimant 
or appellant with the amount of the reduction and refund any excess 
payment on account to the claimant or appellant not later than the 
expiration of the time within which the ruling may be appealed to the 
United States Court of Appeals for Veterans Claims.
    (j) In addition to whatever other penalties may be prescribed by law 
or regulation, failure to comply with the requirements of this section 
may result in proceedings under Sec. 14.633 of this chapter to terminate 
the attorney's or agent's right to practice before the Department of 
Veterans Affairs and the Board of Veterans' Appeals.

(Authority: 38 U.S.C. 5902, 5904, 5905)

(Approved by the Office of Management and Budget under control number 
2900-0085)

[57 FR 4109, Feb. 3, 1992, as amended at 57 FR 38443, Aug. 25, 1992; 59 
FR 25330, May 16, 1994; 64 FR 2138, Jan. 13, 1999; 65 FR 14472, Mar. 17, 
2000; 67 FR 36104, May 23, 2002; 67 FR 49600, July 31, 2002]