[Code of Federal Regulations] [Title 39, Volume 1] [Revised as of July 1, 2003] From the U.S. Government Printing Office via GPO Access [CITE: 39CFR223.2] [Page 43] TITLE 39--POSTAL SERVICE CHAPTER I--UNITED STATES POSTAL SERVICE PART 223--RELATIONSHIPS AND CHANNELS OF COMMUNICATION--Table of Contents Sec. 223.2 Channels of communication. (a) Headquarters and Postal Region Offices. (1) The heads of groups, departments, and offices formulate the necessary directives to provide guidance to regional officials. Direction of regional officials is provided on employee and labor relations matters by the Senior Assistant Postmaster General, Human Resources, and on other matters by the Deputy Postmaster General. (2) Policy directives shall be issued over the signatures of the heads of the groups, departments, and offices covering matters within their responsibility, except when the Postmaster General or Deputy Postmaster General may wish to issue such directives personally. Policy directives shall be coordinated with other appropriate groups, departments and offices before issuance and reviewed and disseminated by the APMG Information Resource Management Department, and, if within the authority of the issuer, shall have the same effect as though sent by the Postmaster General or the Deputy Postmaster General. (3) Guidelines and program implementation instructions and procedures not involving policy shall ordinarily be issued over the signature of the group, department, or office head having jurisdiction. (4) Regional staff officials may communicate directly with the corresponding functional group, department, or office in Headquarters on matters within their area of jurisdiction. In addition, where authorized, they may also directly contact supporting Headquarters departments such as Law Department and Inspection Service Department on technical matters not requiring administrative judgment of the Regional Postmaster General. (b) Regional Offices and Field Installations. The regular channels of communication are: (1) Associate office postmasters, to and from their MSC Manager/ Postmaster. (2) MSC Managers/Postmasters, to and from their Field Division General Manager/Postmaster. (3) BMC managers, to and from field division general managers/ postmasters. (4) Field division general managers/postmasters, to and from their Regional Postmasters General. (5) Heads of other postal installations, to and from their designated superiors as appropriate. (c) Headquarters, Postal Region Offices, and other Postal Installations with Postal Data Centers. (1) The Information Resource Management Department provides the necessary directives to the PDCs. The Law Department shall maintain direct contact on matters relating to professional and policy guidance on claims. (2) Postal Region Offices and Postal Data Centers may communicate directly with each other. (3) Other postal installations and PDCs may communicate directly on routine accounting matters. [38 FR 20406, July 31, 1973, as amended at 43 FR 29117, July 6, 1978; 48 FR 1966, Jan. 17, 1983; 48 FR 30111, June 30, 1983; 51 FR 40798, Nov. 10, 1986; 54 FR 29708, July 14, 1989]