[Code of Federal Regulations]
[Title 47, Volume 1]
[Revised as of October 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 47CFR7.5]

[Page 651-652]
 
                       TITLE 47--TELECOMMUNICATION
 
              CHAPTER I--FEDERAL COMMUNICATIONS COMMISSION
 
PART 7--ACCESS TO VOICEMAIL AND INTERACTIVE MENU SERVICES AND EQUIPMENT BY PEOPLE WITH DISABILITIES--Table of Contents
 
         Subpart C--Obligations--What Must Covered Entities Do?
 
Sec. 7.5  General Obligations.


    (a) Obligation of Manufacturers. (1) A manufacturer of 
telecommunications equipment or customer premises equipment covered by 
this part shall ensure that the equipment is designed, developed and 
fabricated so that the

[[Page 652]]

voicemail and interactive menu functions are accessible to and usable by 
individuals with disabilities, if readily achievable;
    (2) Whenever the requirements of paragraph (a)(1) of this section 
are not readily achievable, the manufacturer shall ensure that the 
equipment is compatible with existing peripheral devices or specialized 
customer premises equipment commonly used by individuals with 
disabilities to achieve access, if readily achievable.
    (b) Obligation of Service Providers. (1) A provider of voicemail or 
interactive menu shall ensure that the service is accessible to and 
usable by individuals with disabilities, if readily achievable.
    (2) Whenever the requirements of paragraph (a)(1) of this section 
are not readily achievable, the service provider shall ensure that the 
service is compatible with existing peripheral devices or specialized 
customer premises equipment commonly used by individuals with 
disabilities to achieve access, if readily achievable.