[Code of Federal Regulations]
[Title 49, Volume 1]
[Revised as of October 1, 2003]
From the U.S. Government Printing Office via GPO Access
[CITE: 49CFR27.72]

[Page 322-323]
 
                        TITLE 49--TRANSPORTATION
 
          Subtitle A--Office of the Secretary of Transportation
 
PART 27_NONDISCRIMINATION ON THE BASIS OF DISABILITY IN PROGRAMS OR ACTIVITIES 
RECEIVING FEDERAL FINANCIAL ASSISTANCE--Table of Contents
 
       Subpart B_Accessibility Requirements in Specific Operating 
       Administration Programs: Airports, Railroads, and Highways
 
Sec.  27.72  Boarding assistance for aircraft.

    (a) Paragraphs (b)-(e) of this section apply to airports with 10,000 
or more annual enplanements.
    (b) Airports shall, in cooperation with carriers serving the 
airports, provide boarding assistance to individuals with disabilities 
using mechanical lifts, ramps, or other devices that do not require 
employees to lift or carry passengers up stairs. Paragraph (c) of this 
section applies to aircraft with a seating capacity of 19 through 30 
passengers. Paragraph (d) of this section applies to aircraft with a 
seating capacity of 31 or more passengers.
    (c)(1) Each airport operator shall negotiate in good faith with each 
carrier serving the airport concerning the acquisition and use of 
boarding assistance devices for aircraft with a seating capacity of 19 
through 30 passengers. The airport operator and the carrier(s) shall, by 
no later than September 2, 1997, sign a written agreement allocating 
responsibility for meeting the boarding assistance requirements of this 
section between or among the parties. The agreement shall be made 
available, on request, to representatives of the Department of 
Transportation.
    (2) The agreement shall provide that all actions necessary to ensure 
accessible boarding for passengers with disabilities are completed as 
soon as practicable, but no later than December 2, 1998, at large and 
medium commercial service hub airports (those with 1,200,000 or more 
annual enplanements); December 2, 1999, for small commercial service hub 
airports (those with between 250,000 and 1,199,999 annual enplanements); 
or December 2, 2000, for non-hub commercial service primary airports 
(those with between 10,000 and 249,999 annual enplanements). All air 
carriers and airport operators involved are jointly responsible for the 
timely and complete implementation of the agreement.
    (3) Boarding assistance under the agreement is not required in the 
following situations:
    (i) Access to aircraft with a capacity of fewer than 19 or more than 
30 seats;
    (ii) Access to float planes;
    (iii) Access to the following 19-seat capacity aircraft models: the 
Fairchild Metro, the Jetstream 31, and the Beech 1900 (C and D models);
    (iv) Access to any other 19-seat aircraft model determined by the 
Department of Transportation to be unsuitable for boarding assistance by 
lift, ramp or other suitable device on the basis of a significant risk 
of serious damage to the aircraft or the presence of internal barriers 
that preclude passengers who use a boarding or aisle chair to reach a 
non-exit row seat.
    (4) When boarding assistance is not required to be provided under 
paragraph (c)(3) of this section, or cannot be provided as required by 
paragraphs (b) and (c) of this section (e.g., because of mechanical 
problems with a lift), boarding assistance shall be provided by any 
available means to which the passenger consents, except hand-carrying as 
defined in 14 CFR 382.39(a)(2).
    (5) The agreement shall ensure that all lifts and other 
accessibility equipment are maintained in proper working condition.
    (d)(1) Each airport operator shall negotiate in good faith with each 
carrier serving the airport concerning the acquisition and use of 
boarding assistance devices for aircraft with a seating capacity of 31 
or more passengers where level entry boarding is not otherwise 
available. The airport operator and the carrier(s) shall, by no later 
than March 4, 2002 sign a written agreement allocating responsibility 
for meeting the boarding assistance requirements of this section between 
or among the parties. The agreement shall be made available, on request, 
to representatives of the Department of Transportation.

[[Page 323]]

    (2) The agreement shall provide that all actions necessary to ensure 
accessible boarding for passengers with disabilities are completed as 
soon as practicable, but no later than December 4, 2002. All air 
carriers and airport operators involved are jointly responsible for the 
timely and complete implementation of the agreement.
    (3) Level-entry boarding assistance under the agreement is not 
required with respect to float planes or with respect to any widebody 
aircraft determined by the Department of Transportation to be unsuitable 
for boarding assistance by lift, ramp, or other device on the basis that 
no existing boarding assistance device on the market will accommodate 
the aircraft without a significant risk of serious damage to the 
aircraft or injury to passengers or employees.
    (4) When level-entry boarding assistance is not required to be 
provided under paragraph (d)(3) of this section, or cannot be provided 
as required by paragraphs (b) and (d) of this section (e.g., because of 
mechanical problems with a lift), boarding assistance shall be provided 
by any available means to which the passenger consents, except hand-
carrying as defined in 14 CFR 382.39(a)(2).
    (5) The agreement shall ensure that all lifts and other 
accessibility equipment are maintained in proper working condition.
    (e) In the event that airport personnel are involved in providing 
boarding assistance, the airport shall ensure that they are trained to 
proficiency in the use of the boarding assistance equipment used at the 
airport and appropriate boarding assistance procedures that safeguard 
the safety and dignity of passengers.

[66 FR 22115, May 3, 2001]