[Code of Federal Regulations] [Title 20, Volume 2] [Revised as of April 1, 2004] From the U.S. Government Printing Office via GPO Access [CITE: 20CFR411.230] [Page 705] TITLE 20--EMPLOYEES' BENEFITS CHAPTER III--SOCIAL SECURITY ADMINISTRATION PART 411_The Ticket to Work and Self-Sufficiency Program--Table of Contents Subpart D_Use of One or More Program Managers To Assist in Administration of the Ticket to Work Program Sec. 411.230 What is a PM? A program manager (PM) is an organization in the private or public sector that has entered into a contract to assist us in administering the Ticket to Work program. We will use a competitive bidding process to select one or more PMs.