[Code of Federal Regulations] [Title 24, Volume 4] [Revised as of April 1, 2004] From the U.S. Government Printing Office via GPO Access [CITE: 24CFR902.1] [Page 266-267] TITLE 24--HOUSING AND URBAN DEVELOPMENT CHAPTER IX--OFFICE OF ASSISTANT SECRETARY FOR PUBLIC AND INDIAN HOUSING, DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT PART 902_PUBLIC HOUSING ASSESSMENT SYSTEM--Table of Contents Subpart A_General Provisions Sec. 902.1 Purpose and general description. Subpart A_General Provisions Sec. 902.1 Purpose and general description. 902.3 Scope. 902.5 Applicability. 902.7 Definitions. 902.9 Frequency of PHAS scoring for small PHAs. Subpart B_PHAS Indicator #1: Physical Condition 902.20 Physical condition assessment. 902.23 Physical condition standards for public housing--decent, safe, and sanitary housing in good repair (DSS/GR). 902.24 Physical inspection of PHA properties. 902.25 Physical condition scoring and thresholds. 902.26 Physical Inspection Report. 902.27 Physical condition portion of total PHAS points. Subpart C_PHAS Indicator #2: Financial Condition 902.30 Financial condition assessment. 902.33 Financial reporting requirements. 902.35 Financial condition scoring and thresholds. 902.37 Financial condition portion of total PHAS points. Subpart D_PHAS Indicator #3: Management Operations 902.40 Management operations assessment. 902.43 Management operations performance standards. 902.45 Management operations scoring and thresholds. [[Page 267]] 902.47 Management operations portion of total PHAS points. Subpart E_PHAS Indicator #4: Resident Service and Satisfaction 902.50 Resident service and satisfaction assessment. 902.51 Updating of public housing unit address information. 902.52 Distribution of survey to residents. 902.53 Resident service and satisfaction scoring and thresholds. 902.55 Resident service and satisfaction portion of total PHAS points. Subpart F_PHAS Scoring 902.60 Data collection. 902.63 PHAS scoring. 902.67 Score and designation status. 902.68 Technical review of results of PHAS Indicators 1 or 4. 902.69 PHA right of petition and appeal. Subpart G_PHAS Incentives and Remedies 902.71 Incentives for high performers. 902.73 Referral to an Area HUB/Program Center. 902.75 Referral to a Troubled Agency Recovery Center (TARC). 902.77 Referral to the Departmental Enforcement Center (DEC). 902.79 Substantial default. 902.83 Interventions. 902.85 Resident petitions for remedial action. Authority: 42 U.S.C. 1437d(j), 42 U.S.C. 3535(d). Source: 65 FR 1738, Jan. 11, 2000, unless otherwise noted. (a) Purpose. The purpose of the Public Housing Assessment System (PHAS) is to improve the delivery of services in public housing and enhance trust in the public housing system among public housing agencies (PHAs), public housing residents, HUD and the general public by providing a management tool for effectively and fairly measuring the performance of a public housing agency in essential housing operations, including rewards for high performers and consequences for poor performers. (b) Responsible office for PHAS assessments. The Real Estate Assessment Center (REAC) is responsible for assessing and scoring the performance of PHAs. (c) PHAS indicators of a PHA's performance. REAC will assess and score a PHA's performance based on the following four indicators: (1) PHAS Indicator 1--the physical condition of a PHA's properties (addressed in subpart B of this part); (2) PHAS Indicator 2--the financial condition of a PHA (addressed in subpart C of this part); (3) PHAS Indicator 3--the management operations of a PHA (addressed in subpart D of this part); and (4) PHAS Indicator 4--the resident service and satisfaction feedback on a PHA's operations (addressed in subpart E of this part). (d) Assessment tools. REAC will make use of uniform and objective protocols for the physical inspection of properties and the financial assessment of the PHA, and will gather relevant data from the PHA and the PHA's public housing residents to assess management operations and resident services and satisfaction, respectively. On the basis of this data, REAC will assess and score the results, advise PHAs of their scores and identify low scoring and failing PHAs so that these PHAs will receive the appropriate attention and assistance. (e) Limitation of change of PHA's fiscal year. To allow for a period of consistent assessment of the PHAS indicators, a PHA is not permitted to change its fiscal year for the first three full fiscal years following October 1, 1998, unless such change is approved by HUD.