[Code of Federal Regulations]
[Title 16, Volume 2]
[Revised as of January 1, 2004]
From the U.S. Government Printing Office via GPO Access
[CITE: 16CFR1020.3]

[Page 61-62]
 
                     TITLE 16--COMMERCIAL PRACTICES
 
             CHAPTER II--CONSUMER PRODUCT SAFETY COMMISSION
 
PART 1020--SMALL BUSINESS--Table of Contents
 
Sec.  1020.3  What are the qualifications and duties of the Small 
Business Ombudsman?

    (a) The Chairman will appoint a senior, full-time Commission 
employee as Small Business Ombudsman. The Ombudsman must:
    (1) Have a working knowledge of the Commission's statutes and 
regulations;
    (2) Be familiar with the industries and products that the Commission 
regulates;
    (3) Develop a working knowledge of the regulatory problems that 
small businesses experience;
    (4) Perform the Ombudsman duties in addition to, and consistently 
with, other Commission responsibilities; and
    (5) Not work in the Office of Compliance or Office of Hazard 
Identification and Reduction.
    (b) The duties of the Small Business Ombudsman will include, but not 
be limited to, the following:
    (1) Developing and implementing a program to assist small businesses 
that is consistent with Sec.  1020.4;

[[Page 62]]

    (2) Working to expedite Commission responses to small businesses and 
providing information, guidance, and technical assistance to small 
businesses;
    (3) Performing a review, at least twice a year, of the Commission's 
regulatory agenda for actions likely to have a significant impact on 
small businesses; and
    (4) Pursuing the interests of small businesses by maintaining a 
working relationship with appropriate officials in the Small Business 
Administration, in national trade associations that represent small 
businesses, and in the Commission.