[Code of Federal Regulations]
[Title 34, Volume 1]
[Revised as of July 1, 2004]
From the U.S. Government Printing Office via GPO Access
[CITE: 34CFR110.31]

[Page 432-433]
 
                           TITLE 34--EDUCATION
 
       CHAPTER I--OFFICE FOR CIVIL RIGHTS, DEPARTMENT OF EDUCATION
 
PART 110_NONDISCRIMINATION ON THE BASIS OF AGE IN PROGRAMS OR ACTIVITIES 
RECEIVING FEDERAL FINANCIAL ASSISTANCE--Table of Contents
 
    Subpart D_Investigation, Conciliation, and Enforcement Procedures
 
Sec. 110.31  Complaints.

    (a) Any person, individually or as a member of a class or on behalf 
of others, may file a complaint with ED alleging discrimination 
prohibited by the Act or by these regulations based on an action 
occurring on or after July 1, 1979. A complainant shall file a complaint 
within 180 days from the date the complainant first had knowledge of the 
alleged discrimination. However, for good cause shown, ED may extend 
this time limit.
    (b) ED attempts to facilitate the filing of complaints, if possible, 
by--
    (1) Accepting as a complete complaint any written statement that 
identifies the parties involved and the date the complainant first had 
knowledge of the alleged violation, describes generally the action or 
practice complained of, and is signed by the complainant;
    (2) Freely permitting a complainant to add information to the 
complaint to meet the requirements of a complete complaint;
    (3) Widely disseminating information regarding the obligations of 
recipients under the Act and these regulations;
    (4) Notifying the complainant and the recipient of their rights and 
obligations under the complaint procedure, including the right to have a 
representative at all stages of the complaint procedure; and
    (5) Notifying the complainant and the recipient (or their 
representatives) of their right to contact ED for information and 
assistance regarding the complaint resolution process.

[[Page 433]]

    (c) A complaint is considered to be complete on the date that ED 
receives all the information necessary to process it, as described in 
paragraph (b)(1) of this section.
    (d) ED returns to the complainant any complaint outside the 
jurisdiction of these regulations and states the reason or reasons why 
it is outside the jurisdiction of the regulations.

(Authority: 42 U.S.C. 6103)