[Code of Federal Regulations]
[Title 41, Volume 4]
[Revised as of July 1, 2004]
From the U.S. Government Printing Office via GPO Access
[CITE: 41CFR301-72.301]

[Page 93]
 
           TITLE 41--PUBLIC CONTRACTS AND PROPERTY MANAGEMENT
 
           CHAPTER 301--TEMPORARY DUTY (TDY) TRAVEL ALLOWANCES
 
PART 301-72_AGENCY RESPONSIBILITIES RELATED TO COMMON CARRIER TRANSPORTATION
--Table of Contents
 
   Subpart D_Unused, Partially Used, Exchanged, Canceled, or Oversold 
                 Common Carrier Transportation Services
 
Sec. 301-72.301  How do we process unused, partially used, and exchanged 
tickets?

    (a) For unused or partially used tickets purchased with GTRs: You 
must obtain the unused or partially used ticket from the traveler, issue 
Standard Form 1170 (SF 1170) ``Redemption of Unused Ticket'' to the 
airline and or travel agency that issued the ticket, maintain a suspense 
file to monitor the airline/travel agency refund, and record and deposit 
the airline/travel agency refund upon receipt. See 41 CFR 102-118.145 
and the U.S. Government Passenger Transportation Handbook (http://
fss.gsa.gov/transtrav/usgpth.pdf) for policies and procedures regarding 
the use of SF 1170.
    (b) For unused or partially used tickets purchased under centrally 
billed accounts: You must obtain the unused ticket from the traveler, 
return it to the issuing office that furnished the airline ticket, 
obtain a receipt indicating a credit is due, and confirm that the value 
of the unused ticket has been credited to the centrally billed account.
    (c) For exchanged tickets purchased with GTRs: You must obtain the 
airline/travel agency refund application or receipt from the traveler, 
and maintain a suspense file to monitor the airline/travel agency 
refund. For additional guidance see 41 CFR 102-118.145 and the U.S. 
Government Passenger Transportation Handbook (http://fss.gsa.gov/
transtrav/usgpth.pdf).

[FTR Amdt. 70, 63 FR 15976, Apr. 1, 1998, as amended by FTR Amdt. 108, 
67 FR 57967, Sept. 13, 2002]