[Code of Federal Regulations]
[Title 29, Volume 1]
[Revised as of July 1, 2005]
From the U.S. Government Printing Office via GPO Access
[CITE: 29CFR37.35]

[Page 423]
 
                             TITLE 29--LABOR
 
PART 37_IMPLEMENTATION OF THE NONDISCRIMINATION AND EQUAL OPPORTUNITY 
PROVISIONS OF THE WORKFORCE INVESTMENT ACT OF 1998 (WIA)--Table of Contents
 
 Subpart B_Recordkeeping and Other Affirmative Obligations of Recipients
 
Sec. 37.35  What are a recipient's responsibilities to provide services 
and information in languages other than English?

    (a) A significant number or proportion of the population eligible to 
be served, or likely to be directly affected, by a WIA Title I-
financially assisted program or activity may need services or 
information in a language other than English in order to be effectively 
informed about, or able to participate in, the program or activity. 
Where such a significant number or proportion exists, a recipient must 
take the following actions:
    (1) Consider:
    (i) The scope of the program or activity, and
    (ii) The size and concentration of the population that needs 
services or information in a language other than English; and
    (2) Based on those considerations, take reasonable steps to provide 
services and information in appropriate languages. This information must 
include the initial and continuing notice required under Sec. Sec. 
37.29 and 37.30, and all information that is communicated under Sec. 
37.34.
    (b) In circumstances other than those described in paragraph (a) of 
this section, a recipient should nonetheless make reasonable efforts to 
meet the particularized language needs of limited-English-speaking 
individuals who seek services or information from the recipient.