[Code of Federal Regulations]
[Title 32, Volume 5]
[Revised as of July 1, 2005]
From the U.S. Government Printing Office via GPO Access
[CITE: 32CFR751.23]

[Page 427]
 
                       TITLE 32--NATIONAL DEFENSE
 
                   CHAPTER VI--DEPARTMENT OF THE NAVY
 
PART 751_PERSONNEL CLAIMS REGULATIONS--Table of Contents
 
           Subpart B_Demand On Carrier, Contractor, or Insurer
 
Sec. 751.23  Responsibilities.

    (a) Notice of loss. Claims office personnel must ensure that Notice 
of Loss or Damage, DD Form 1840R, is properly completed and dispatched 
to the liable third party or parties within 75 days of delivery of the 
property.
    (b) Counseling of claimant. Claims office personnel should 
coordinate with the local personal property office to ensure proper 
counseling regarding potential claim procedures.
    (c) Documents. Claims office personnel must obtain from the claimant 
or from the transportation office the following documents needed to 
process recovery actions:
    (1) A copy of the GBL or other document used for shipment or 
storage.
    (2) A copy of the inventory.
    (3) A copy of the DD Form 1840 and DD Form 1840R.
    (4) Where storage in transit was extended from 180 days to 270 days, 
a copy of the authorization from the transportation office allowing this 
extension at Government expense.
    (5) Where storage converted from Government paid storage to storage 
at owner's expense, a copy of the claimant's contract with the 
warehouse.
    (6) When necessary, a copy of DD Form 1164, Service Order for 
Personal Property, from the transportation office.
    (7) When necessary, DD Form 619-1, Statement of Accessorial Services 
Performed, from the transportation office.
    (d) Carrier inspection. Claims office personnel should inform 
claimants that the carrier has the right to inspect damaged goods within 
75 days of delivery, or 45 days of dispatch of DD Form 1840R, whichever 
is later, and that damaged items must be held out for carrier inspection 
during that period. Essential items such as washer, dryer, television 
etc., may be repaired prior to that time if necessary.
    (e) Repair estimates. Claims personnel must ensure that repair 
estimates describe the specific location and damage claimed and that the 
same damage is claimed on DD Form 1844, Schedule of Property and Claims 
Analysis Chart. Repair estimates that merely note ``refinished'' or 
``repaired'' are not acceptable.
    (f) DD Form 1844. Claims personnel must ensure that DD Form 1844 is 
properly completed with the nature and extent of the loss or damage to 
each item fully described, the correct inventory numbers supplied, and 
correct item weights utilized from the Military-Industry Table of 
Weights (when these weights are required for the code of service 
involved).
    (g) Demands on third parties. Claims personnel must ensure that 
written demands against appropriate third parties are prepared as 
described in Sec. 751.26 and Sec. 751.27. No demand will be made where 
it conclusively appears that the loss or damage was caused solely by 
Government employees or where a demand would otherwise be clearly 
improper under the circumstances. If it is determined that a demand is 
not required, a brief written statement setting forth the basis for this 
determination will be included on the chronology sheet. Pursuant to the 
Joint Military-Industry Agreement on Claims of $25.00 or Less, claims of 
$25.00 or less will not be pursued because administrative costs outweigh 
recovery proceeds.