[Code of Federal Regulations]
[Title 32, Volume 5]
[Revised as of July 1, 2005]
From the U.S. Government Printing Office via GPO Access
[CITE: 32CFR751.24]

[Page 427-428]
 
                       TITLE 32--NATIONAL DEFENSE
 
                   CHAPTER VI--DEPARTMENT OF THE NAVY
 
PART 751_PERSONNEL CLAIMS REGULATIONS--Table of Contents
 
           Subpart B_Demand On Carrier, Contractor, or Insurer
 
Sec. 751.24  Notice of loss or damage.

    (a) Exceptions. The claimant is required to take exceptions and note 
any loss of damage at the time of delivery

[[Page 428]]

on the DD Form 1840 (Joint Statement of Loss or Damage at Delivery). 
Later discovered damage must be noted on the DD Form 1840R (Notice of 
Loss or Damage) and delivered to the claims office or Personal Property 
Office within 70 days of delivery. Failure to take exceptions at 
delivery and note and report later discovered damage will result in 
deduction on any lost potential carrier recovery from payment of the 
claim. Failure to note on the DD Form 1840 items missing at the time of 
delivery may result in denial of claims for those items.
    (b) DD Form 1840/1840R. The DD Form 1840/1840R is printed in carbon 
sets of five with DD Form 1840 on the front side and DD Form 1840R on 
the reverse side. DD Form 1840/1840R is provided by the carrier to the 
member at delivery. Carriers were required to use this revised DD Form 
1840/1840R beginning 15 August 1988 for international shipments and 15 
September 1988 for domestic shipments. This is the only document the 
carriers will accept for reporting loss and damage to household goods. 
The requirement to list all know loss and damage at the time of delivery 
on the DD Form 1840 is a joint responsibility of the claimant and the 
carrier. If the carrier fails to give the claimant a DD Form 1840 at the 
time of the delivery, the carrier is liable for all damage and does not 
have to be notified in the 75-day timeframe
    (c) Military-Industry Memorandum of Understanding on Loss and Damage 
Rules. The Military-Industry Memorandum of Understanding on Loss and 
Damage Rules became effective in 1985 with the implementation of the new 
DD Form 1840/1840R. This document should be thoroughly studied and 
completely understood.