[Code of Federal Regulations]

[Title 49, Volume 5]

[Revised as of October 1, 2005]

From the U.S. Government Printing Office via GPO Access

[CITE: 49CFR375.709]



[Page 102]

 

                        TITLE 49--TRANSPORTATION

 

                      DEPARTMENT OF TRANSPORTATION

 

PART 375_TRANSPORTATION OF HOUSEHOLD GOODS IN INTERSTATE COMMERCE; 

CONSUMER PROTECTION REGULATIONS--Table of Contents

 

                     Subpart G_Delivery of Shipments

 

Sec. 375.709  If a shipment is totally lost or destroyed, what charges 

may I collect at delivery?



    (a) You are forbidden from collecting, or requiring an individual 

shipper to pay, any freight charges (including any charges for 

accessorial or terminal services) when a household goods shipment is 

totally lost or destroyed in transit. The following two conditions also 

apply:

    (1) You must collect any specific valuation charge due.

    (2) You may disregard paragraph (a) of this section if loss or 

destruction was due to an act or omission of the individual shipper.

    (b) The individual shipper's rights are in addition to, and not in 

lieu of, any other rights the individual shipper may have with respect 

to a shipment of household goods you or your agent(s) totally lost or 

destroyed in transit. This applies whether or not the individual shipper 

exercises its rights provided in paragraph (a) of this section.