[Code of Federal Regulations] [Title 49, Volume 5] [Revised as of October 1, 2005] From the U.S. Government Printing Office via GPO Access [CITE: 49CFR378.1] [Page 135] TITLE 49--TRANSPORTATION DEPARTMENT OF TRANSPORTATION PART 378_PROCEDURES GOVERNING THE PROCESSING, INVESTIGATION, AND DISPOSITION OF OVERCHARGE, DUPLICATE PAYMENT, OR OVERCOLLECTION CLAIMS--Table of Contents Sec. 378.1 Applicability. Sec. 378.1 Applicability. 378.2 Definitions. 378.3 Filing and processing claims. 378.4 Documentation of claims. 378.5 Investigation of claims. 378.6 Claim records. 378.7 Acknowledgment of claims. 378.8 Disposition of claims. 378.9 Disposition of unidentified payments, overcharges, duplicate payments, and overcollections not supported by claims. Authority: 49 U.S.C. 13321, 14101, 14704 and 14705; and 49 CFR 1.73. Source: 43 FR 41040, Sept. 14, 1978, unless otherwise noted. Redesignated at 61 FR 54707, Oct. 21, 1996. The regulations set forth in this part govern the processing of claims for overcharge, duplicate payment, or overcollection for the transportation of property in interstate or foreign commerce by motor common carriers and household goods freight forwarders subject to 49 U.S.C. subtitle IV, part B. [43 FR 41040, Sept. 14, 1978, as amended at 51 FR 44297, Dec. 9, 1986; 62 FR 15424, Apr. 1, 1997]