[Code of Federal Regulations]

[Title 49, Volume 5]

[Revised as of October 1, 2005]

From the U.S. Government Printing Office via GPO Access

[CITE: 49CFR378.7]



[Page 136-137]

 

                        TITLE 49--TRANSPORTATION

 

                      DEPARTMENT OF TRANSPORTATION

 

PART 378_PROCEDURES GOVERNING THE PROCESSING, INVESTIGATION, AND 

DISPOSITION OF OVERCHARGE, DUPLICATE PAYMENT, OR OVERCOLLECTION 

CLAIMS--Table of Contents

 

Sec. 378.7  Acknowledgment of claims.



    Upon receipt of a written or electronically transmitted claim, the 

carrier shall acknowledge its receipt in



[[Page 137]]



writing or electronically to the claimant within 30 days after the date 

of receipt except when the carrier shall have paid or declined in 

writing or electronically within that period. The carrier shall include 

the date of receipt in its written or electronic claim which shall be 

placed in the file for that claim.



[47 FR 12804, Mar. 25, 1982]