[Code of Federal Regulations]

[Title 24, Volume 4]

[Revised as of April 1, 2006]

From the U.S. Government Printing Office via GPO Access

[CITE: 24CFR1000.54]



[Page 741]

 

                 TITLE 24--HOUSING AND URBAN DEVELOPMENT

 

CHAPTER IX--OFFICE OF ASSISTANT SECRETARY FOR PUBLIC AND INDIAN HOUSING, 

               DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

 

PART 1000_NATIVE AMERICAN HOUSING ACTIVITIES--Table of Contents

 

                            Subpart A_General

 

Sec.  1000.54  What procedures apply to complaints arising out of any 

of the methods of providing for Indian preference?



    The following procedures are applicable to complaints arising out of 

any of the methods of providing for Indian preference contained in this 

part, including alternate methods. Tribal policies that meet or exceed 

the requirements of this section shall apply.

    (a) Each complaint shall be in writing, signed, and filed with the 

recipient.

    (b) A complaint must be filed with the recipient no later than 20 

calendar days from the date of the action (or omission) upon which the 

complaint is based.

    (c) Upon receipt of a complaint, the recipient shall promptly stamp 

the date and time of receipt upon the complaint, and immediately 

acknowledge its receipt.

    (d) Within 20 calendar days of receipt of a complaint, the recipient 

shall either meet, or communicate by mail or telephone, with the 

complainant in an effort to resolve the matter. The recipient shall make 

a determination on a complaint and notify the complainant, in writing, 

within 30 calendar days of the submittal of the complaint to the 

recipient. The decision of the recipient shall constitute final 

administrative action on the complaint.