[Code of Federal Regulations]

[Title 24, Volume 4]

[Revised as of April 1, 2006]

From the U.S. Government Printing Office via GPO Access

[CITE: 24CFR902.51]



[Page 275]

 

                 TITLE 24--HOUSING AND URBAN DEVELOPMENT

 

CHAPTER IX--OFFICE OF ASSISTANT SECRETARY FOR PUBLIC AND INDIAN HOUSING, 

               DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

 

PART 902_PUBLIC HOUSING ASSESSMENT SYSTEM--Table of Contents

 

     Subpart E_PHAS Indicator #4: Resident Service and Satisfaction

 

Sec.  902.51  Updating of public housing unit address information.



    (a) Electronic updating. The survey process for the Resident Service 

and Satisfaction Indicator is dependent upon electronic updating, 

submission and certification of resident address and unit information by 

PHAs.

    (b) Unit address update and verification. The survey process for 

PHAS Indicator 4 begins with ensuring accurate information 

about the public housing unit addresses.

    (1) PHAs will be required to electronically update unit address 

information initially obtained by REAC from the recently revised form 

HUD-50058, Family Report. REAC will supply a list of current units 

(listed by development) to PHAs via the internet. PHAs will be asked to 

make additions, deletions and corrections to their unit address list.

    (2) After updating the list, PHAs must verify that the list of unit 

addresses under their jurisdiction is complete. Any incorrect or 

obsolete address information will have a detrimental impact on the 

survey results. A statistically valid number of residents cannot be 

selected to participate in the survey if the unit addresses are 

incorrect or obsolete. If a PHA does not verify the address information 

within two months of submission of the list of current units to the PHA 

by REAC, and the address information is not valid, REAC will not be able 

to conduct the survey at that PHA. Under those conditions, the PHA will 

not receive any points for the PHAS Resident Service and Satisfaction 

Indicator.

    (c) Electronic updating of the address list. (1) The preferred 

method for updating a unit address list is electronic updating via the 

internet.

    (2) If circumstances preclude a PHA from updating and submitting its 

unit address list electronically, HUD will consider granting short-term 

approval to allow a PHA to submit the updated unit address list 

information manually. A PHA that seeks approval to update its unit 

address list manually must ensure that REAC receives the PHA's written 

request for manual submission one month before the submission due date. 

The written request must include the reasons why the PHA cannot update 

the list electronically. REAC will respond to the PHA's request upon 

receipt of the request.