[Code of Federal Regulations]

[Title 24, Volume 4]

[Revised as of April 1, 2006]

From the U.S. Government Printing Office via GPO Access

[CITE: 24CFR966.54]



[Page 488-489]

 

                 TITLE 24--HOUSING AND URBAN DEVELOPMENT

 

CHAPTER IX--OFFICE OF ASSISTANT SECRETARY FOR PUBLIC AND INDIAN HOUSING, 

               DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

 

PART 966_PUBLIC HOUSING LEASE AND GRIEVANCE PROCEDURE--Table of Contents

 

             Subpart B_Grievance Procedures and Requirements

 

Sec.  966.54  Informal settlement of grievance.



    Any grievance shall be personally presented, either orally or in 

writing, to the PHA office or to the office of the



[[Page 489]]



project in which the complainant resides so that the grievance may be 

discussed informally and settled without a hearing. A summary of such 

discussion shall be prepared within a reasonable time and one copy shall 

be given to the tenant and one retained in the PHA's tenant file. The 

summary shall specify the names of the participants, dates of meeting, 

the nature of the proposed disposition of the complaint and the specific 

reasons therefor, and shall specify the procedures by which a hearing 

under Sec.  966.55 may be obtained if the complainant is not satisfied.