[Code of Federal Regulations]

[Title 14, Volume 1]

[Revised as of January 1, 2006]

From the U.S. Government Printing Office via GPO Access

[CITE: 14CFR16.21]



[Page 91]

 

                     TITLE 14--AERONAUTICS AND SPACE

 

CHAPTER I--FEDERAL AVIATION ADMINISTRATION, DEPARTMENT OF TRANSPORTATION

 

PART 16_RULES OF PRACTICE FOR FEDERALLY-ASSISTED AIRPORT ENFORCEMENT 

PROCEEDINGS--Table of Contents

 

            Subpart C_Special Rules Applicable to Complaints

 

Sec. 16.21  Pre-complaint resolution.





    (a) Prior to filing a complaint under this part, a person directly 

and substantially affected by the alleged noncompliance shall initiate 

and engage in good faith efforts to resolve the disputed matter 

informally with those individuals or entities believed responsible for 

the noncompliance. These efforts at informal resolution may include, 

without limitation, at the parties' expense, mediation, arbitration, or 

the use of a dispute resolution board, or other form of third party 

assistance. The FAA Airports District Office, FAA Airports Field Office, 

or FAA Regional Airports Division responsible for administrating 

financial assistance to the respondent airport proprietor, will be 

available upon request to assist the parties with informal resolution.

    (b) A complaint under this part will not be considered unless the 

person or authorized representative filing the complaint certifies that 

substantial and reasonable good faith efforts to resolve the disputed 

matter informally prior to filing the complaint have been made and that 

there appears no reasonable prospect for timely resolution of the 

dispute. This certification shall include a brief description of the 

party's efforts to obtain informal resolution but shall not include 

information on monetary or other settlement offers made but not agreed 

upon in writing by all parties.